I'm unable to run AppleScript.app after upgrading to Mavericks, is this as it should be, and is there a replacement for AppleScript?
When I navigate to the Applications/Utiilities folder, and attempt to open the AppleScript editor I get an error popup with:
The document "AppleScript Editor.app" could not be opened.
Has AppleScript gone away, or is my OS Installation broken?
Thanks,
CraigP
Ok, so it's broken. Any idea how to un-break it? For example, is there Installation Media for Mavericks that I can burn and attempt a re-install with?
Your installation is broken.
Similar Messages
-
My macbook pro is running really slow after upgrade to Mavericks
my macbook pro is running really slow after upgrading to Mavericks....any ideas?
OS X Mavericks: If your Mac runs slowly
The above link is not very useful, so if it doesn't help read on.
There are many potential reasons that a Mac may be running slower than expected, but more information is required to begin troubleshooting, much more.
Back up your documents and everything else important to you before proceeding. It is premature to conclude your hard disk is failing, but the symptoms you describe may presage an impending disk failure, and you should have backups anyway.
To help determine the possible causes of this behaviour read the following. None of what follows is intended to fix anything, but it will provide the additional information required to advance troubleshooting:
Boot OS X Recovery by holding ⌘ and r (two fingers) while you start your Mac. At the Mac OS X Utilities screen, select Disk Utility. Select your startup volume (usually named "Macintosh HD") and click the Repair Disk button. Describe any errors it reports in red.
When it finishes restart your Mac and test again for operation. If it's still not behaving as you expect it should, please post the results of EtreCheck in accordance with the following instructions:
Apple Support Communities contributor etresoft wrote a very useful app to quickly gather certain system information that may help point to a cause of this problem. Go to his website, download and run EtreCheck:
http://www.etresoft.com/etrecheck
Etrecheck will be in your Downloads folder. Open it from there. You may see the following dialog box:
Click Open - etresoft contributes to this forum frequently and can be considered a trustworthy developer.
It will take a moment to run as it collects its data.
Copy and paste its output in a reply.
Do not be concerned about anything that says "Problem" or “failed” or anything else that may appear in red.
EtreCheck was designed to remove any personal information (such as your computer's name and serial numbers) but if you see anything that looks like an email address or any other personal information that should not be divulged to others, please delete or obscure that information when you post the reply.
When you are finished with EtreCheck, quit the program. It occupies very little space, and you can keep it or drag it to the Trash as you wish.
After completing the above please determine if the problems also occur in "Safe Mode":
Safe Mode or "Safe Boot" is a troubleshooting mode that bypasses all third party system extensions and loads only required system components. Read about it: Starting up in Safe Mode
You must disable FileVault before you can start your Mac in Safe Mode.
Starting your Mac in Safe Mode will take longer than usual, graphics will not render smoothly, audio is disabled on some Macs, and some programs (iTunes for example) may not work at all.
Merely starting your Mac in Safe Mode is not intended to resolve the problem, it's to observe its performance without certain additional components.
To end Safe Mode restart your Mac normally. Shutdown will take longer as well.
System performance problems for reasons that cannot be isolated to any other cause justify an SMC reset. Be sure to read the procedure carefully and follow all the steps exactly as written, even if they seem inapplicable or trivial. -
Deleting old Apple Apps after upgrading to Mavericks
After upgrading to Mavericks (so far, so good) I noticed that old Apple Apps were still available.
What is the best way to delete the apps and their associated files (without causing any problems with the new versions).
I am trying to make sure I can create more space on my hard drive by deleting the old apps.
By the way - some of the apps are from iLife 09.
Thanks for any help.First attempt a clean install...
http://mashable.com/2013/10/23/clean-install-os-x-mavericks/
If this doesn't work, which it didn't in my case, then download
Pacifist.
http://www.charlessoft.com/
You will need a copy of the Maverick installer.
Use Pacificst to " Open Apple Intallers"
The go to Contents of Mavericks->Contents of EssentialSystemSoftware->Contents of Essentials.pkg->Applications
Then Click on the programs that don't seem to be working and insall. This helped me update certain applications that weren't working such as App Store, Font Book, Mail, and any others. -
Can't Open iBookm Preview, App Store and other apps after upgrading to mavericks. PELASE HELP!
Well,
I Can't open several apps, as for example, iBooks, Preview, or App Store!
I can't read pdf's or open books, cant's see images or anything that uses preview app.
Can't go to App Store to look for any available update.
Please help!First attempt a clean install...
http://mashable.com/2013/10/23/clean-install-os-x-mavericks/
If this doesn't work, which it didn't in my case, then download
Pacifist.
http://www.charlessoft.com/
You will need a copy of the Maverick installer.
Use Pacificst to " Open Apple Intallers"
The go to Contents of Mavericks->Contents of EssentialSystemSoftware->Contents of Essentials.pkg->Applications
Then Click on the programs that don't seem to be working and insall. This helped me update certain applications that weren't working such as App Store, Font Book, Mail, and any others. -
I have found that since I "upgraded" to Mavericks, many pieces of audio hardware that was compatable with snow leopard is not compatable with mavericks. these machines are supposed to be the best for multi-media, now, without any warning, Mac has really messed this up. What are they thinking. I just converted from PC. Was it a $3000 mistake. MAC....Get BUsy, It can't be that hard to create some drivers that are compatable with common and popular pieces of hardware needed to do the projects I bought this thing for!!!!
similar problem here. running the latest 13 inch mbpr and ableton live software, mavericks obvsly.
experiencing crashes only with external soundcards attached. it happened with a usb interface (NI audio 2 dj) and with a echo audiofire 2 (firewire through thunderbold adapt.)
keyboard and trackpad got unresponsive after the crash with the usb interface as they run on the usb buss I suppose.
This is interesting: If i m running usb or firewire interfaces plugged in to my thunderbold display at home - i get 0 problems. it just works 100%
so what does this tell us? is the hardware of the macbook defective?
but why does the FW interface crash then when attached to the computer directly and not if attached to the display?
this is extremely frustrating. basically my job is using this machine on stage and i cant use it. i m back to my 2007 macbook now running 10.6, thinking about getting a USED machine which was before mavericks and haswell - think these are the issues and what i would like to know:
WILL THERE EVER BE A FIX FOR THIS ON THE LATE 2013 MBPr?? -
Unable to update my apps after upgraded to IOS 8.2 in Ipad2
I noticed that my ipad2 unable to update all my apps. The icon in my Apps Store page appear to be downloading however is does not download anything and the download icon turned grey and frozen. I have reset the "Erase All Content and Settings" but the problem remain the same. Please help.
Steven AwHi,
I am a new mac user.As soon as I got my mac book pro I updated to Yosemite 10.10 and since then when I try to update my apps in app store I get the following message.
Message
This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled -
Unable to setup server.app after upgrading 10.7.5
hi, i had a macmini server and i upgrade from lion to mountain lion, when i try to setup server.app i get this message
"se ha producido un error de ssl y no puede establecerse una conexion segura con el servidor"
please helpYou must delete the "com.apple.servermgrd" identity preference and certificate.
More info: http://support.apple.com/kb/TS4493 -
Macbook Pro 2011 running very slowly after upgrading to Mavericks
I am in deep trouble with my wife so any help would be gratefully accepted.
Shortly after Mavericks became available I upgraded my wife's Macbook Pro 2011 to use the new OS version. Ever since then, the Macbook has been running noticeably slowly. In particular, Mail is almost unusuable taking minutes to open and showing long delays while moving around messages, folders, etc. Excel and Word are also much slower, Safari is slow, in fact just about everything is grinding.
Any ideas on what can I can do to improve things and apease my unhappy wife would be much appreciated.
I have attached the Etrecheck output FYI
Thanks
Andrew
Hardware Information:
MacBook Pro (13-inch, Late 2011)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 0:5:25
Disk Information:
Hitachi HTS545050B9A302 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (361.28 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist 3rd-Party support link
Launch Agents:
User Launch Agents:
[loaded] com.google.keystone.agent.plist 3rd-Party support link
User Login Items:
Dropbox
Internet Plug-ins:
LogMeInSafari64: Version: 1.0.730 3rd-Party support link
Google Earth Web Plug-in: Version: 6.0 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
OfficeLiveBrowserPlugin: Version: 12.3.6 3rd-Party support link
Silverlight: Version: 4.0.50401.0 3rd-Party support link
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
LogMeIn: Version: 1.0.730 3rd-Party support link
Flash Player: Version: 11.9.900.170 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
LogMeInSafari32: Version: 1.0.730 3rd-Party support link
iPhotoPhotocast: Version: 7.0
JavaAppletPlugin: Version: 14.8.0 - SDK 10.9 Outdated! Update
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Bad Fonts:
None
Old Applications:
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
SuperDuper!: Version: 2.7.1 - SDK 10.4 3rd-Party support link
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Time Machine:
Time Machine not configured!
Top Processes by CPU:
7% Safari
6% Dropbox
5% WindowServer
3% hidd
2% com.apple.WebKit.Networking
Top Processes by Memory:
119 MB com.apple.IconServicesAgent
106 MB Safari
94 MB Finder
94 MB Dropbox
94 MB Mail
Virtual Memory Information:
1.26 GB Free RAM
1.44 GB Active RAM
311 MB Inactive RAM
1014 MB Wired RAM
251 MB Page-ins
0 B Page-outsLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
After upgrade to Mavericks I have to shutdown using the power button. Any fix for this?
I have a mid 2011 iMac, just upgraded to OSX Mavericks. It will no longer shut down using the menu. I have to push and hold the power button. This sometimes results in a very loud "snap" from my machine. Tried reinstalling but still does the same. Any fix for this? If not, how do I redownload Mountain Lion?
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time after you had the problem. Select the messages logged before the boot, while the system was unresponsive or was failing to shut down. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V). Please include the BOOT_TIME message at the end of the log extract.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful. -
MBA screen randomly freezes, locks up after upgrade to Mavericks
Sometimes my MacBookAir5,2 freezes, not allowing any input from the keyboard and trackpad (I don't use/have a mouse) except for the power key to force quit it. It happens AFAICT randomly, maybe while I'm browsing. In this case there're no crash reports or related messages in Console.app by the time it locks up.
Other times it freezes and WindowServer crashes and I'm logged out. For that you can check the reports below.
I don't know if both problems are related. This all started when I moved to effing Mavericks from Mountain Lion (which was pretty solid and I'd probably return to).
I reset the SMC a couple of times to no avail. Any hints as to what could be causing it or how can I further troubleshoot this problem?
Process: WindowServer [115]
Path: /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/WindowSe rver
Identifier: WindowServer
Version: 599.35.6
Code Type: X86-64 (Native)
Parent Process: launchd [1]
Responsible: WindowServer [115]
User ID: 88
Date/Time: 2015-03-03 17:31:17.767 +0100
OS Version: Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: 46BFC04A-DCCF-C9EF-1783-978639D06941
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called
Application Specific Signatures:
Graphics hardware encountered an error and was reset: 0x00000000
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8b0f0866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff8ecee35c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff8ed50b1a abort + 125
3 libGPUSupportMercury.dylib 0x00007fff8c5521ca gpusKillClient + 111
4 libGPUSupportMercury.dylib 0x00007fff8c55365f gpusSubmitDataBuffers + 484
5 com.apple.driver.AppleIntelHD4000GraphicsGLDriver 0x0000123400362460 IntelCommandBuffer::getNew(GLDContextRec*) + 54
6 com.apple.driver.AppleIntelHD4000GraphicsGLDriver 0x000012340035ee3d GenContext::prepareCommandBuffer() + 23
7 com.apple.driver.AppleIntelHD4000GraphicsGLDriver 0x00001234003622d5 intelSubmitCommands + 201
8 com.apple.CoreGraphics 0x00007fff948d4001 CGXGLAccelFinish + 156
9 com.apple.CoreGraphics 0x00007fff9480addb CGXReleaseDisplayDeviceSurface + 197
10 com.apple.CoreGraphics 0x00007fff94add147 CGXUpdateDisplay + 8838
11 com.apple.CoreGraphics 0x00007fff94adadfd update_display_callback + 125
12 com.apple.CoreGraphics 0x00007fff94ba0dd3 run_timer_pass + 379
13 com.apple.CoreGraphics 0x00007fff94a5f0f9 CGXRunOneServicesPass + 164
14 com.apple.CoreGraphics 0x00007fff94a5f936 CGXServer + 807
15 WindowServer 0x0000000107b92f96 main + 9
16 libdyld.dylib 0x00007fff90cbb5fd start + 1
Process: WindowServer [109]
Path: /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/WindowSe rver
Identifier: WindowServer
Version: 599.35.6
Code Type: X86-64 (Native)
Parent Process: launchd [1]
Responsible: WindowServer [109]
User ID: 88
Date/Time: 2015-03-21 21:23:17.429 +0100
OS Version: Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: 46BFC04A-DCCF-C9EF-1783-978639D06941
Sleep/Wake UUID: 96990396-5DED-467F-8D31-262C3C184DAE
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called
Application Specific Signatures:
Graphics hardware encountered an error and was reset: 0x00000000
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8936f866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff8cf6d35c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff8cfcfb1a abort + 125
3 libGPUSupportMercury.dylib 0x00007fff8a7d11ca gpusKillClient + 111
4 libGPUSupportMercury.dylib 0x00007fff8a7d265f gpusSubmitDataBuffers + 484
5 com.apple.driver.AppleIntelHD4000GraphicsGLDriver 0x0000123400362460 IntelCommandBuffer::getNew(GLDContextRec*) + 54
6 com.apple.driver.AppleIntelHD4000GraphicsGLDriver 0x000012340035ee3d GenContext::prepareCommandBuffer() + 23
7 com.apple.driver.AppleIntelHD4000GraphicsGLDriver 0x00001234003622d5 intelSubmitCommands + 201
8 com.apple.CoreGraphics 0x00007fff92b53001 CGXGLAccelFinish + 156
9 com.apple.CoreGraphics 0x00007fff92a89ddb CGXReleaseDisplayDeviceSurface + 197
10 com.apple.CoreGraphics 0x00007fff92d5c147 CGXUpdateDisplay + 8838
11 com.apple.CoreGraphics 0x00007fff92d59dfd update_display_callback + 125
12 com.apple.CoreGraphics 0x00007fff92e1fdd3 run_timer_pass + 379
13 com.apple.CoreGraphics 0x00007fff92cde0f9 CGXRunOneServicesPass + 164
14 com.apple.CoreGraphics 0x00007fff92cde936 CGXServer + 807
15 WindowServer 0x00000001081eef96 main + 9
16 libdyld.dylib 0x00007fff8ef3a5fd start + 1I agree with Bob, run EtreCheck and post the results here.
A couple of questions. You mentioned resetting the SMC, have you tried zapping the PRAM? If not, you can do this by:
Shutting your Mac all the way down.
Restarting your Mac and immediately pressing the Command-Option-P-R keys simultaneously. Make sure you press the keys before the gray screen comes up.
Hold those keys down until your Mac reboots again and you here the startup sound.
Let go of the keys so your Mac reboots as per usual.
Also, how long after upgrading to Mavericks did this problem start? -
After upgrading to Maverick, I can no longer access iTunes Store.
Hi,
After upgrading to Maverick, I can no longer access to iTunes stores. The layout for Mac AppStore also doesn't display properly. Perhaps the most annoying part is when I need to access secure website (even google.com), where I need to authorize the certificate. My current connection is behind proxy, but have no issues on all this issues before upgrading to Maverick. Please assist.Hello segordon21,
Thanks for using Apple Support Communities.
To move voice memos to your computer please follow the steps from the iOS 8 Help below.
Move recordings to your computer
You can sync voice memos with the iTunes library on your computer, then listen to them on your computer or sync them with another iPhone or iPod touch.
When you delete a synced voice memo from iTunes, it stays on the device where it was recorded, but is deleted from any other iPhone or iPod touch you synced. If you delete a synced voice memo on iPhone, it’s copied back to iPhone the next time you sync with iTunes, but you can’t sync that copy back to iTunes a second time.
Sync voice memos with iTunes. Connect iPhone to your computer, then in iTunes select iPhone. Select Music at the top of the screen (between Apps and Movies), select Sync Music, select “Include voice memos,” and click Apply.
Voice memos synced from iPhone to your computer appear in the Music list and in the Voice Memos playlist in iTunes. Voice memos synced from your computer appear in the Voice Memos app on iPhone, but not in the Music app.
Move recordings to your computer
Take care,
Alex H. -
App updates not running on ipad2 after upgrade to iOS 5 - anybody know or a solution or have same problem?
Operator error! The mute button was on.
-
I'm using matchbook pro and I'm unable to find iPhoto after upgrading to Maverick os
I'm using matchbook pro and I'm unable to find iPhoto after upgrading to Maverick os
Open the Mac App Store application and see if iPhoto is under your "Purchases" tab.
Clinton -
I am running very slowly after upgrading to ver 10.9.1 on my macbook pro. Can anyone help me to solve this problem. I am including the results from running Etresoft.
Hardware Information:
MacBook Pro (15-inch, Mid 2010)
MacBook Pro - model: MacBookPro6,2
1 2.53 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 256 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
Startup Items:
ChmodBPF: Path: /Library/StartupItems/ChmodBPF
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 0:53:49
Disk Information:
Hitachi HTS545050B9SA02 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (200.83 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS23N
USB Information:
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Internal Memory Card Reader
Western Digital My Passport 071A 1 TB
EFI (disk1s1) <not mounted>: 209.7 MB
Backup (disk1s2) /Volumes/Backup: 999.83 GB (622.71 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.kodak.aio.kcpconnector.plist
[loaded] com.leapfrog.connect.shell.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.sonos.smbbump.plist
Launch Agents:
[loaded] com.kodak.BonjourAgent.plist
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist
[loaded] com.google.keystone.agent.plist
[loaded] com.kodak.KODAK AiO Firmware Updater.plist
[loaded] com.kodak.KODAK AiO Software Updater.plist
[loaded] com.kodak.StatisticCollection.plist
[loaded] com.spotify.webhelper.plist
[loaded] uk.co.markallan.clamxav.freshclam.plist
User Login Items:
Monitor
ScanSnap Manager
Evernote
Dropbox
AdobeResourceSynchronizer
3rd Party Preference Panes:
Flash Player
Growl
Internet Plug-ins::
Flip4Mac WMV Plugin: Version: 2.3.8.1
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 10.1.8
AdobePDFViewer: Version: 10.1.8
Flash Player: Version: 11.9.900.170 - SDK 10.6
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6
Silverlight: Version: 4.0.51204.0
iPhotoPhotocast: Version: 7.0 - SDK 10.8
User Internet Plug-ins::
Google Earth Web Plug-in: Version: 7.1
Dashlane: Version: Dashlane 1.0.0 - SDK 10.7
Bad Fonts:
None
Old applications:
AiOFirmwareUpdater: Version: 7.7 - SDK 10.5
/Library/Printers/Kodak/AiO_Printers/AiOFirmwareUpdater.app
Install Spotify: Version: 1.0 - SDK 10.5
/Users/jimschindler/Downloads/Install Spotify.app
KODAK AiO Home Center: Version: 7.7.3 - SDK 10.5
/Library/Printers/Kodak/AiO_Printers/KODAK AiO Home Center.app
KODAK AiO Scan: Version: 7.7.3 - SDK 10.5
/Library/Printers/Kodak/AiO_Printers/KODAK AiO Scan.app
KODAK AiO Software Updater: Version: 7.7 - SDK 10.5
/Library/Printers/Kodak/AiO_Printers/KODAK AiO Software Updater.app
KODAK AiO Uninstall: Version: 7.7.3 - SDK 10.5
/Library/Printers/Kodak/AiO_Printers/KODAK AiO Uninstall.app
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Document Connection.app
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
Microsoft Excel: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Excel.app
Microsoft Graph: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Graph.app
Microsoft Language Register: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
Microsoft Outlook: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Outlook.app
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft PowerPoint.app
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
Microsoft Word: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Word.app
My Day: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/My Day.app
Open XML for Excel: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Open XML for Excel.app
Registration: Version: 7.7.3 - SDK 10.5
/Library/Printers/Kodak/AiO_Printers/Registration.app
Solver: Version: 1.0 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
Spotify: Version: 0.8.4.124.ga3559d86 - SDK 10.5
/Applications/Spotify.app
SyncServicesAgent: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
Time Machine:
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 464.96 GB Disk used: 277.92 GB
Destinations:
Backup [Local] (Last used)
Total size: 931.17 GB
Total number of backups: 85
Oldest backup: 2013-02-13 18:40:47 +0000
Last backup: 2013-12-31 17:59:26 +0000
Size of backup disk: Adequate
Backup size 931.17 GB > (Disk used 277.92 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
29% Mail
3% WindowServer
2% mtmd
1% EtreCheck
0% NETGEARGenieDaemon
Top Processes by Memory:
410 MB mds_stores
238 MB Evernote
229 MB Mail
147 MB iBank
123 MB WindowServer
Virtual Memory Statistics:
3.36 GB Free RAM
2.92 GB Active RAM
621 MB Inactive RAM
1.11 GB Wired RAM
1.67 GB Page-ins
0 B Page-outsThings You Can Do To Resolve Slow Downs
If your computer seems to be running slower here are some things you can do:
Start with visits to: OS X Maintenance - MacAttorney;
The X Lab: The X-FAQs;
The Safe Mac » Mac Performance Guide;
The Safe Mac » The myth of the dirty Mac;
Mac maintenance Quick Assist.
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
Repair the Hard Drive - Lion/Mountain Lion/Mavericks
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Restart your computer normally and see if this has helped any. Next do some maintenance:
For situations Disk Utility cannot handle the best third-party utility is Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.
Suggestions for OS X Maintenance
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or later and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
Helpful Links Regarding Malware Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)
Troubleshooting Applications
I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
Basic Backup
For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
1. A Time Machine preferences panel as part of System Preferences;
2. A Time Machine application located in the Applications folder. It is
used to manage backups and to restore backups. Time Machine
requires a backup drive that is at least twice the capacity of the
drive being backed up.
Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner
2. Get Backup
3. Deja Vu
4. SuperDuper!
5. Synk Pro
6. Tri-Backup
Visit The XLab FAQs and read the FAQ on backup and restore. Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
Referenced software can be found at MacUpdate.
Additional Hints
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
Check for applications that may be hogging the CPU:
Pre-Mavericks
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Mavericks and later
Open Activity Monitor in the Utilities folder. Select All Processes from the View menu. Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file. -
After upgrading to mavericks, i cannot open mac app store, preview, calendar, etc
Why i cannot open mac app store, preview, calendar, software update, etc after upgrading to mavericks? How can i fix this? please help me
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.
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