I'm unable to update apple tv to latest build
The Apple TV gets to this point and then suddenly times out.
It has been doing this for three days now.
Any ideas?
Plug it into a computer with iTunes and update it.
Similar Messages
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Got an Apple TV yesterday. Everything is working except that I am unable to update it. Keep getting the message that "Unable to download update". Anyone know what might be wrong?
Same as that to the day. Version 4.2 (2060)
I have seen some earlier posts (from 2008!!) which suggested some serious software tinkering.
I will watch your replies with interest and hope it can be rectified easier than what was suggested 3 years ago.
It must not be a common issue, so few posts.
I registered my serial number in the hope that this might release the update but not so far.
Brilliant piece of kit. isn't it, though.
Cheers. -
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Hello smazzle70,
We've an article that can help put the device into recovery mode, and provides steps for updating via iTunes.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Cheers,
Allen -
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Java Update does not install latest build
Kind of an odd bug I suppose: Java Update only installs up to build 6, even though build 7 is listed on the site. It's possible that the latest build hasn't been placed on the update servers yet, though personally I think there's a problem with Java update itself. It doesn't seem to need to sequentially install the builds either (though, what developer does that anymore?) as after updating to build 6, Java Update stated that it was the latest version.
A month is too long to have failed updates, ellencav. I know you mentioned you have a Samsung Galaxy 3. Can you clarify if you have the Note 3 or galaxy S 3? Was a warranty replacement offered through Verizon tech support? This way, as long as you met the terms of the warranty, a replacement would be shipped to you and the defective device would be shipped back.
AndreaS_VZW
Follow us on Twitter @VZWSupport -
I found out what's wrong only because I still have an old (2010) Macbook Pro and it's Airport software gets the same error, but it tells me what the problem is and let's me fix it. The problem was I changed my AppleID password and it's apparently stored in the Airport Extreme. The windows version just says Unknown Error and offers Software Update, but there is no update. The problem is Airport Utility keeps opening and repeating this error on all Windows machines. If I didn't have the old mac there would be no way out. Please update Airport for Windows.
PS: I don't have a new Mac because:
1. Price is more than $1,000 higher than comparable PC.
2. No 17" laptop offered.
3. Can get a really good graphics card.
4. Limited availability of the really high performance Intel chips.
5. Price is too high (oh, yes, I said that already).You need to ask Apple for assistance with getting back into your old ID. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to resolve this issue through the Account Security team, fill out and submit this form.
(118441) -
Unable to update Apple TV software
Over the last two days I have tried unsuccesfully many time to update my Apple TV software. I purchased the product in 2012 so either have version 2 or 3. Any help would be appreciated.
Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.
(You may already have a micro USB cable if you have a camera or other digital device) -
Unable to update Apple apps and system
I thought I posted this yesterday, but I may have messed up, as I can't find the posting.
Ever since updating to Mountain Lion, Apple updates finish with "the update failed. Contact the manufacture...etc." Yet when I check the updated application, its version number reflects that it DID update. Only Apple updates cause this problem—Third party updates are OK.
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Can anybody tell me what's wrong?
MartyIf you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ install.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting. -
Unable to update apple TV and when restore activation failed
Apple tv informing me updates available but when i try to update, update keeps ending in unsuccessfull. Then I tried a restore and reset but activation fails. Please can anyone give advice.
Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore. -
Unable to update Java to the latest version
When I try to update Java, when I get to 'Close Programs to Continue', one of the programs I am told I need to close is 'Start'. Doing this means I have to restart Windows 7. The problem is that the Java installation doesn't resume after I've done this.
Presumably, one of the processes that starts up with Windows uses Java, but I've got no idea which one. I've tried ending various processes in Task Manage, but this doesn't help.
Has anybody got any suggestions, please?
Thanks,
John''Anna8866 [[#question-1037268|said]]''
<blockquote>
Any suggestions? I have tried all of the troubleshooting suggestions and none are correct. Please help!!
</blockquote>
I wentr through them all yesterday and nothing seemed to work. However my computer crashed a couple of times since and it appears to be working now.
Thank anyway. Hope you have a Merry Christmas and Happy New Year. -
Unable to update iTunes: Related to Bonjour error "WSARecvMsg error 87"
I am running iTunes 9.2.0.61 on Windows 7 Ultimate x64. For some time, I have been unable to update iTunes to the latest version beyond what I have, regardless of what the latest version is.
Using Apple Software Update, I get the following error during the update:
"Errors occurred while installing the updates. If the problem persists, choose Tools > Download Only and try installing manually."
Accompanying this error in the Application log in Event Viewer are a few errors:
Event ID: Source: Occurrences:
100 Bonjour Service 7
11920 MsiInstaller 1
Event ID 100 from Bonjour Service has the following message:
Log Name: Application
Source: Bonjour Service
Date: 10/31/2010 8:51:05 AM
Event ID: 100
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: WILL7
Description:
The description for Event ID 100 from source Bonjour Service cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
WSARecvMsg failed (87)
The specified resource type cannot be found in the image file
Log Name: Application
Source: Bonjour Service
Date: 10/31/2010 8:51:05 AM
Event ID: 100
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: WILL7
Description:
The description for Event ID 100 from source Bonjour Service cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
WSARecvMsg failed (87)
The specified resource type cannot be found in the image file
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Bonjour Service" />
<EventID Qualifiers="0">100</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-10-31T12:51:05.000000000Z" />
<EventRecordID>16990</EventRecordID>
<Channel>Application</Channel>
<Computer>WILL7</Computer>
<Security />
</System>
<EventData>
<Data>WSARecvMsg failed (87)
</Data>
</EventData>
</Event>
Here is the error for event 11920 from MsiInstaller:
Log Name: Application
Source: MsiInstaller
Date: 10/31/2010 8:51:06 AM
Event ID: 11920
Task Category: None
Level: Error
Keywords: Classic
User: WILL7\swsander
Computer: WILL7
Description:
Product: Bonjour -- Error 1920. Service 'Bonjour Service' (Bonjour Service) failed to start. Verify that you have sufficient privileges to start system services.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MsiInstaller" />
<EventID Qualifiers="0">11920</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-10-31T12:51:06.000000000Z" />
<EventRecordID>16991</EventRecordID>
<Channel>Application</Channel>
<Computer>WILL7</Computer>
<Security UserID="S-1-5-21-2626302321-2836749625-3976135476-1001" />
</System>
<EventData>
<Data>Product: Bonjour -- Error 1920. Service 'Bonjour Service' (Bonjour Service) failed to start. Verify that you have sufficient privileges to start system services.</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>
</Data>
<Binary>7B34314246304445342D354241452D344238382D414644332D383641333042323232313 8367D</Binary>
</EventData>
</Event>
I checked my Services console and Bonjour was started. I can also stop and start it without issue. I searched for these errors, but most of what I found was trouble getting the Bonjour service to start and as you can see, this is not my issue.
I have also tried to update iTunes with Bonjour stopped and disabled and with my Eset NOD32 Antivirus software disabled, but neither of these steps made any difference. I do not have a third-party firewall on my PC, but I am using Windows firewall. I have also tried disabling the Windows firewall, but this made no difference.
Any help would be appreciated.More information:
Found this in the System log in Windows Event Viewer. There are many occurrences coinciding with the times I have been trying to update iTunes and/or Bonjour.
Log Name: System
Source: Service Control Manager
Date: 10/31/2010 9:44:14 AM
Event ID: 7024
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: WILL7
Description:
The Bonjour Service service terminated with service-specific error The parameter is incorrect..
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7024</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2010-10-31T13:44:14.338716200Z" />
<EventRecordID>94955</EventRecordID>
<Correlation />
<Execution ProcessID="876" ThreadID="4212" />
<Channel>System</Channel>
<Computer>WILL7</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Bonjour Service</Data>
<Data Name="param2">%%87</Data>
</EventData>
</Event>
Message was edited by: scottws -
i am unable to update my apps i get this message...
There was an error in the App Store. Please try again later. (18)...
this has been happeing for weekshttp://www.apple.com/support/mac/app-store/contact.html?form=account
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And is there any way to sync all my purchases and accounts to just have one... It is a bit stupid that you dont even get a list of something of what account you may of used, or some kind of hint, so you could log on to the right account. I am really stuck ...
Please Advise......You can't merge accounts. But you can check your purchase history:
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http://support.apple.com/kb/HT2727
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Maybe you are looking for
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