I'm unable to use my credit balance

although I have a credit via a gift certificate, I'm still asked for a payment method

I talked with Apple support they tried having me restart my comp and reinstall intunes. Which did not work and he basically said that I would need to go the apple store and probably have to get a new phone. Thank god I backed everything up first.

Similar Messages

  • How can I purchase a GIFT using the credit balance in my iTunes account?

    When attepting to gft an app to a friend, the iTunes store is asking for a credit card when I have a rather sizable credit in my iTunes account. ***? I don't want to pay MORE when I already HAVE plenty of money in my account!
    How can I gift using my credit?

    That's a total CROCK!! Now I can't buy my mom a mother's day gift.

  • I am unable to use my giftcard balance though I have used it before?

    A few days ago, I got a $50 dollar iTunes gift card. I redeemed the code and used a little over 30 dollars, now my balance is $16.32. I went to buy a song, and iTunes is not letting me use the remaining gift card money, it is asking for a credit card. What should I do?

    I misread your message. I thought it said I did not have burn support with the Samsung hardware.
    When the CD goes in it says You inserted a bland CD. choose an action from the popup menu or click ignore
    open finder
    open itunes
    open disk utility
    make this action the default
    eject         ignore           ok
    However, when I am making CDs. I am in itunes. That is where my recordings areI haven't tried to do it from this vantage point.
    I don't know how to make a screen shot on a mac.
    I go to my playlist and click on the little gear icon at the bottom left and I leave things as they are - preferred speed - maximum. I leave it on audio CD - and then I select BURN.
    When I tried this the other day, I could not get it to burn, no matter how hard I tried - everything I could think of, using a different CD, force quitting everything I was not using, restarting the computer, unplugging the CD hardware and plugging it back in after a little while, nothing worked. I got that message that said my player was being used by another application every time I tried to make the CD.  This took over an hour. I don't know of another way to make a CD on the mac; I was not using another program or application. Now it seems to be working fine. I am burning another copy of something I gave away.
    I wish I knew what caused this. It was a real problem Saturday morning.

  • HT5035 Why did iphone app purchase did not use store credit balance?

    I just downloaded a new app on my iphone but it asked for me to verify my billing info. I did so and then checked in iTunes and I still have a balance from a gift card. Why was the balance not used?

    Discussion of Apple policies and decisions is not permitted here.

  • Unable to use existing credit in account

    I have not been looged into my account account for a couple of months. I have unused credit siting there. When I try to make a purchase now it won't take it from my credit. It brings up the billing screen asking for credit card or to redeem an itunes card. Is there a way to refresh this credit?

    1004780 wrote:
    2. But If I am importing one Interface where this VIEW is used then it is giving ERROR(Created Missing References) st the time of importing
    Error:--
    SNP_MODEL : PCS_TARGET #SNP_SUBMODEL : Global #SNP_TABLE : DIM_PROJECT_TIME_MON_V
    Interface Target Table
    DIM_PROJECT_TIME_MON_V
    276603
    Where as I am able to export import other Interface and data models successfully where I didnt use any view
    check your model logical schema where view is reside , might be they are different in each environment.
    and check SNP_MISSING_REF table in work repo to verify exact cause.
    Thanks.

  • Unable to use iTunes credit to purchase apps

    Am new to the iTouch and apps.
    Have redeemed my Itunes card but cannot purchase apps with the credit.
    What gives?

    What gives?
    The credit can only be used to purchase music and videos in Canada. Software purchases require a credit card.
    (48682)

  • HT204034 Is there any way I can make purchases WITHOUT a credit card by using my credit balance instead?

    I Seem to recal a time I could do this and now I'm just confused...

    You need to immediately pull credit reports to see what else he has done.  Then "freeze" the credit report at all three agencies.  That way even you need to lift the freeze to add credit cards or other credit items to your SSN.

  • Unable to use Skype credit

    I purchased Skype credit yesterday and when I tried making calls, receiving the message that I need to buy credit. Faced the same problem last month and lost half of my credit without making calls.

    You can create a new account without a credit card.
    Refer to article here:
    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    http://support.apple.com/kb/HT2534
    However, you cannot change your exisiting account into a "NONE" payment account

  • How to rent movie on Apple TV (3 Gen) using credit balance in iTunes account

    HOW TO USE TEH CREDIT BALANCE AS PAYMENT FOR A RENTAL ON AN APPPOLETV GEN3.

    Hello Geneber,
    Thanks for using Apple Support Communities.
    If you have already redeemed your iTunes Store gift card, then the balance should be able to be viewed on your iTunes Store account.  As long as you are signed in with the same Apple ID on your Apple TV, the purchase on the Apple TV will be deducted from your credit balance.
    iTunes Gift balances - Apple Support
    Take care,
    Alex H.

  • HT201209 I have a credit balance of 15.00 but the screen has no option to use credits and keeps asking for a credit card to be used

    How do I use the credit balance?  It still asks for a credit card

    Are you sure it is not simply asking you to verify credit card info?
    This is how itunes verifies your account

  • HT1918 Use gift card balance before charging to credit card

    How can I set the payment to default to using my gift card balance before charging my credit card?
    I redeemed a few gift cards a couple of days ago and have a balance to draw from, yet the charge for the items I've ordered since then have hit my credit card, and that's not what I wanted to happen. I wouldn't have made those purchases if I knew that.

    Purchases should always be deducted from your credit balance first unless you're buying a gift for someone. Assuming you were indeed not buying a gift for someone else - gifts cannot be purchased using a credit balance - another user in the forums posted this as the reply from the iTunes Store when this issue was brought up. Perhaps it will help you. If problems persist, contact the iTunes Store:
    http://www.apple.com/emea/support/itunes/contact.html
    Regards. 
    I'm sorry you weren't able to make a purchase using your store credit. To purchase items on the iTunes Store with your store credit, your account information in your user profile needs to be corrected. I'll walk you through this process to get you back up and running in no time. 
    1) Visit the My Apple ID website at:  http://appleid.apple.com 
    2) If the site is not displayed in your preferred language, click the Change Language link in the upper-right corner, type the name of your language in the field that appears, then click the Save button. 
    3) Click the "Manage your account" link. 
    4) Type your iTunes Store account name (which is your Apple ID) in the Apple ID field, type your password in the password field, then click the Sign In button. 
    5) Click "Addresses" in the column on the left. If you have multiple shipping addresses, remove any out-of-date or duplicate addresses by clicking Delete. Also, make sure the state or province field is filled out correctly for each address. To edit an address, click Edit. Edit all of your shipping addresses and make sure the appropriate state is selected in the State drop-down menus. 
    6) Now click "Phone Numbers" on the left. The area codes should be in the area code fields and the phone numbers should be in the phone number fields. If an area code is missing, or if it is in a phone number field, your account information may not save properly. 
    7) Make any other necessary corrections, then click the Save Changes button. 
    8) Click Log out in the upper-right corner.  When you make your next purchase on the iTunes Store, you will be asked to review your billing information. At this point, you can change your information or simply click Done at the bottom of the screen to proceed. Once you click Done, you should be able to purchase on the iTunes Store using your store credit. 

  • HT201359 Credit card charged when using credit balance?

    If I had a credit balance on my itunes account, then why did my credit card get charged?

    Assuming you were not buying a gift for someone else - gifts cannot be purchased using a credit balance - another user in the forums posted this as the reply from the iTunes Store when this issue was brought up. Perhaps it will help you. Regards. 
    I'm sorry you weren't able to make a purchase using your store credit. To purchase items on the iTunes Store with your store credit, your account information in your user profile needs to be corrected. I'll walk you through this process to get you back up and running in no time. 
    1) Visit the My Apple ID website at:  http://appleid.apple.com 
    2) If the site is not displayed in your preferred language, click the Change Language link in the upper-right corner, type the name of your language in the field that appears, then click the Save button. 
    3) Click the "Manage your account" link. 
    4) Type your iTunes Store account name (which is your Apple ID) in the Apple ID field, type your password in the password field, then click the Sign In button. 
    5) Click "Addresses" in the column on the left. If you have multiple shipping addresses, remove any out-of-date or duplicate addresses by clicking Delete. Also, make sure the state or province field is filled out correctly for each address. To edit an address, click Edit. Edit all of your shipping addresses and make sure the appropriate state is selected in the State drop-down menus. 
    6) Now click "Phone Numbers" on the left. The area codes should be in the area code fields and the phone numbers should be in the phone number fields. If an area code is missing, or if it is in a phone number field, your account information may not save properly. 
    7) Make any other necessary corrections, then click the Save Changes button. 
    8) Click Log out in the upper-right corner.  When you make your next purchase on the iTunes Store, you will be asked to review your billing information. At this point, you can change your information or simply click Done at the bottom of the screen to proceed. Once you click Done, you should be able to purchase on the iTunes Store using your store credit. 

  • I am unable to use iTunes credits for game credits When I try to purchase a box comes up with an error has occurred please try later"

    I am unable to use iTunes credit for game credit purchase. A box comes up with " an error has occurred Please try later" any advice greatly appreciate. Thanks

    mgpainter wrote :
    prince2012 wrote:
    Hi mgpainter
    Welcome to the Community
    Sorry I am not a RIM employee, But still regarding your problem have a look at this RIM Knowledge Base to resolve the error .Try it and see if it resolves your problem : KB25882 .
    Prince
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
    Thanks for the welcome and the reply!
    I looked at KB25882 and my settings are good, so that didn't help.
    I had this problem over a year ago, and someone at RIM found a bit set that shouldn't have been set and fixed it (that is my terminology for what happened).
    I am really looking for a way to contact RIM directly.  I hate going through the mill with my carrier to get it escalated to RIM for resolution......  <sigh>
    Hi mgpainter 
                                Most easiest way to Contact RIM is through your Carrier but as you don't prefer that than there is another way of support called Incident Based Support but just want to inform you that its not free.If you want have a try  BlackBerry Incident Based Support .
    Good Luck
    Prince
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • Using iTunes credit to purchase voucher

    Hello iTuners,
    maybe this is too obvious for me to see or just impossible, maybe you can help me figure out.
    I have an Australian iTunes account running since I lived there for two years. I'm switching to a German account now in order to use it at home (different Apps offered) but still have roughly $50 in my account.
    So I tried to use the credit so send a voucher to a friend in Australia. But every time I want to purchase it, iTunes wants to charge my credit card rather than using my account credit, which is pretty pointless in this case.
    Do you know of any way around this???
    Any clues will be much appreciated!
    Cheers,
    Olly

    Sorry, but you cannot use a credit balance to purchase a gift voucher or other gift. You'll need to use a credit card.
    Regards.

  • Standard Report for Credit Balance

    Hi,
    Is there any oracle standard report for the information of credit balance??
    We use customized report for this issue now, but I prefer to use the standard report in the future.
    I created a customer with credit limit of 1000 USD, and created an order for 10 USD and then booked.
    My Credit Rule is set at booking point.
    I need an report which shows the information about : credit limit is 1000 USD, 10 USD is in used, and credit balance is 990 USD.
    I have run Credit Exposure Report and Credit Limit Usages Report, which names are alike what I want, but Credit Exposure Report just show the overall credit limit without information about how much is in used (and exposure is 0 ?? , available is the same as overall credit limit which equals to 1000 USD.), the Credit Limit Usages Report show nothing.
    So, is there any other oracle standard report for the information of credit balance??
    Thanks in advance and
    best regards,
    Zhxiang.

    Hi Zhxiang,
    Exposure is the credit usage of the customer. The credit exposure report will work based on the credit check rule. So, in your case, check what the "Booking" rule is set as. The report will consider all the elements mentioned in the rule like open orders, open AR balance etc. The values which you see in the report are exactly the same ones which are used by the credit checking engine when it does a credit check. You can get some information in the user guides also for this report.
    But this is the report which you should be looking into for knowing the credit limit, credit used and credit available details.
    Regards,
    Swapna.

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