I'm updating my os and the screen has been gray for over an hour, is this normal?

I'm updating my os and the screen has been gray for over an hour, is this normal?
I have a new Mac book pro and am updating to the latest version of OS update.

Shouldn't. Which update. Provide specifics on how and from where. If this is a new machine, it should already be running 10.8.4, ainxw that shipped one and a half months ago.

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Just tried to install the latest firmware version and the screen has been grey for the last 30 mins

Just tried to install the latest firmware version and the screen has been grey for the last 30 mins, any ideas what to do now?

..Step by Step to fix your Mac

I recent repaired my screen and the carrier has been searching for almost a day what do i do

I recent repaired my screen and the carrier has been searching for almost a day what do i do?

You probably broke your phone when you tried to repair it yourself.

How long does the newest update take? My Mac has been installing for over an hour. Don't know what to do?

Installing the newest update for mavericks. Has been installing for over an hour. Don't know what to do. How long should it take?

I went to Apple Chat and they lead me through a power down and start up with Recovery Disc Utility (Hold down Apple and R keys when powering up).
Then was instructed to run Disk Recovery and it showed HD was error free. Then a reboot started up fine to desktop and showed update to 10.9.2 had been installed. I am guessing the internet connection my have been interrupted during the install.
Apple Chat folks are awesome and a short wait too.

Installing Software Update has been running for over an hour now, anyone else having the same issue?

Installing Software Update has been running for over an hour, anyone else have the same issue?

Hopefully it's been resolved by now - I have no idea how large each one of those files are. The progress bar tells you; FWIW, I only download one at a time - makes it easier and faster and you can choose to do the next one when you have time.

After upgrading to Lion, I went to open Mail and received the message that it needed to upgrade my Mail database - this may take a few minutes. The bar shows it is about 1/5 along and has been there for over 10 hours. Help!

After upgrading to Lion, I went to open Mail and received the message that it needed to upgrade my Mail database - this may take a few minutes. The bar shows it is about 1/5 along and has been there for over 10 hours.
I tried quitting and starting again but it just jumps back to the same spot.

It is quite large, but I have tried two of the fixes suggested and things now seem to be moving along.
(I was unable to seach properly before which is why I posted the question - it was a bit of a panic)

I am trying to set up iTunes match on my apple tv, but it just keeps showing that it is loading, it has been running for over an hour, what can be done here, it has gone with no problem on my iPhone, iPad but not the tv

i am trying to set up iTunes match on my apple tv, but it just keeps showing that it is loading, it has been running for over an hour, what can be done here, it has gone with no problem on my iPhone, iPad but not the tv

Same here and this is driving me crazy. I can buy, but can't upgrade. Grrr.

ERGH my iphone 5 has been charging for over 4 hours and will not turn itself on, what do i do?! reply asap please

ERGH my iphone 5 has been charging for over 4 hours and will not turn itself on, what do i do?! reply asap please

Try resetting it while it is connected to power: Hold down the home and sleep button, wait for the Apple logo, let go of the buttons. It is connected to a wall charger?

Updating my ipad and the screen has gone black with just the logo and update bar. I cant turn it on/off

Udating my ipa and the screen has gone black with just the apple logo and an updat bar. I cant turn it on/off.

TRY THIS TRICK.... IT HAS HELPED ME SO MANY TIMES!!!
hold down the power button and the home button for about 6-8 seconds or until the screen goes black....

I have an iphone 5 and the screen has been cracked. The phone was provided by my service provider less than a year ago. Will apple repair my screen?

I got an iphone 5 a few months back (less than a year) when i signed up to a contract with vodafone. Since then the screen has cracked although the touch ability still works. Is this covered under the warranty and Apple will repair it, or if not how much will they charge to do so?

If you're in the US, some Apple stores can replace the display for $149. If yours can't, you can get the phone replaced for $269.
It is not covered under the warranty.

After installing Yosemite my Imac just goes to a white screen and freezes, it has been there for almost 36 hours any ideas as to why it is taking so long?

I have downloaded Yosemite from the App store and I attempted to upgrade from OS X 10.9.5. It is stuck on a white screen with a moveable mouse pointer but that is it. I can't get Command + L to work, so I can see any progress that is being made and I have tried to force boot it twice. Each time I force boot the machine I get a progress bar that goes about half way across and then just a blank white screen. I have read on some blogs that patience is the best procedure for this freeze but I have been waiting for almost 36 hours now and nothing is happening. One thing I want to mention is I have VMWare installed with a virtual machine of 300gigs, could this be the cause of the hangup? My 27inch IMAC is about 3 or 4 years old with a terabyte hard drive and 32gigs of ram. I have unplugged everything from the back except the network cable. Is about 36 hours reasonable for an upgrade? Is there a way to cut my losses and revert back to OS X 10.9.5?

When you start your notebook press F8 to enter Advanced boot options.
Is Repair my computer option available?
If yes choose it and press ENTER. Follow the menu on the screen and when you will see System recovery options try to use System Restore option.
Do you have some important data saved on your notebook?
If not install OS again using HDD recovery option and after 2 hours you will have clean preinstalled OS and everything will be OK again.

Why has my iTunes app frozen? The screen has been unresponsive for several days now.

Why has my iTunes app frozen?
To begin with I thought it was restrictions on the country I was visiting but since retraining home it has not recovered.
The app opens and the screen is animated, but there is no response to my touch on any part of the screen.

This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the iPad forum.
Regards.

My ipod touch is still under warranty but the screen has been cracked for about 1month but the wifi has recently started to play up and wont work will apple cover this and give me a refurbished one whern i go to my appointment at the genius bar??

my ipod touch is still under warranty but the screen cracked about 1 month ago and just yesterday my wifi on my ipod isw playing up and not working very well will apple give me a new one at my genius appointment?

Very likely not. A bvroken screen is not covered by the warranty. It also shows abuse aht voaid the warranty for the entire iPod. Howecver, sometimes the Genius will exchange it at no cost. Otherwise yu will have to pay $99, $149 or $%199 depending upon the capacity,

Yosemite installation freezes and will not complete the install. Has been installing for over eight hours.

the progress bar on the Yosemite installation is stuck about a third in. Has not moved for eight hours. This is a brand new computer. Has any one had this problem. I can't contact Apple online support as they need a serial number. I can't get the serial number because my computer doesn't work now!

Look at the bottom of the MBP. There should be the serial number in very small print.
http://support.apple.com/kb/HT1559
Ciao.

My ipod has been connected for over an hour, and it still says 'determining tracks to sync'. What should I do?

I have an iPod classic 30GB. I've just got a new laptop and i have transferred my itunes library from my old laptop to my new one. I've also updated my library substantially, and want to erase everything from my ipod and sync the new library onto it. However, it's been connected for an hour and is still saying 'determining tracks to sync'. Is this normal? How long should it take, if my new library is about 10.5GB large?

When you switched chargers, did you use the 10 watt chargers designed for the iPad? Did you also change the connecting wires? Have you tried power off, hold the sleep/power button until the red slider appears and slide to off. Then plug the iPad in?
If none of that is working, it could be a bad 30-pin connector in the iPad...an Apple genius bar tech can test and see if that is the problem.

I'm updating my os and the screen has been gray for over an hour, is this normal?

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