I'm updating my plugins and java platform says Firefox is 32 bit. Is this correct? I'm running Windows7 home premium 64 bit.

At the java update site it says my Firefox 4 is 32 bit and I will have to download both the 32 and 64 bit versions. I have IE9 which is both 32 and 64 bit versions. My primary browser is Firefox 4. My OS is Windows Home premium 64bit. I personally have no problem with the 32 bit but I am curious to know.

Flash Player is a browser add-on, not an executable program.
If you need to open a local SWF file you will need the standalone player (Projector) from http://www.adobe.com/support/flashplayer/downloads.html
Note that the download is the player, not an installer, so you will need to make the file association manually.

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I just got an iPod shuffle yesterday and I have downloaded the latest update for iTunes (10.7) and when I plugin it in it says that I have not got the correct software for the iPod

I just got an iPod shuffle yesterday and I have downloaded the latest update for iTunes (10.7) and when I plugin it in it says that I have not got the correct software for the iPod

What is the exact error message you are receiving? Have you checked to make sure the connections on each end of the USB cable are nice and snug?
B-rock

Installation of Flash stops after 30% complete, plugins and java are enabled in the browser and all browsers are closed.

installation of Flash stops after 30% complete, plugins and java are enabled in the browser and all browsers are closed.

Hi,
I'm assuming you're machine is OS X (please include this in the future, avoids assumptions). Are you using anti-virus software, if so, if you stop/exit the anti-virus software, does the installation proceed?
If not, or if the installation still does not proceed after stopping the anti-virus software, please try the offline installer, posted at the bottom of the Installation problems | Flash Player | Macpage, in the 'Still having problems' section.
Maria

I just updated to 4.0.1 on my mac and now it says "Firefox is currently in offline mode and can't browse the web". It is not my internet since I am using Safari just fine. Any suggestions? I sure wish I wouldn't have updated!

I just updated to 4.0.1 on my mac and now it says "Firefox is currently in offline mode and can't browse the web". It is not my internet since I am using Safari just fine. Any suggestions? I sure wish I wouldn't have updated!

Make sure that Work Offline is unchecked: File > [] Work Offline

TS1538 I updated my ipod and now it says my ipod can't be activated because activation server cannot be reached. How do I get it back on track?

I updated my ipod and now it says my ipod can't be activated because activation server cannot be reached. How do I get it back on track?

Hello,
Try reseting your device.
Hold the power button and the home button down until the device shuts off, then power it back on and see if the problem is resolved.
I just refreshed your post, so if this does not help you, it is now at the top of the list for a short while, other people should be able to try and help you.
~Lt. Leviathan

Trying to install the new itunes update and it keeps saying error could not install itunes. Currently I am running windows 7. Any advise to fix this problem.

Trying to install the new itunes update and it keeps saying error could not install itunes. Currently I am running windows 7. Any advise to fix this problem. This is doing this when installing itunes/quicktime, safari 5, mobileme control panel, and the software update itself. The itunes version is 10.3.1

That suggests that the installer is getting damaged during the download.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

HT4972 im trying to update my iphone and now its saying the server is unavailable, or try through itunes and then it says that no sim is fitted? any ideas please

im trying to update my iphone and now its saying the server is unavailable so try connecting to itunes, once this is done it then says no sim is fitted?any ideas?

Lots of ideas... starting with, try a search of the forums for the issues that are occurring.

I updated my iphone 3g to ios4.2.1 ... the update was succesful but nw itunes says that sim card inserted in this phone is not acceptable and also states that on;y compatible sim from supported carrier is acceptable !!! kindly suggest ...

i updated my iphone 3g to ios4.2.1 ... the update was succesful but nw itunes says that sim card inserted in this phone is not acceptable and also states that on;y compatible sim from supported carrier is acceptable !!! kindly suggest ...

horsie10 wrote:
i bought my iphone in USA and im using it in india .... kindly hellp me how can i resolve this problem !!!
It has NEVER been possible to purchase an unlocked iPhone 3G in the US. Your phone was hacked. Updating it has re-locked it to AT&T. AT&T will NOT unlock iPhones for any reason.
The phone is now useless to you. There is no legitimate way to fix this. Buy a new phone. Preferably in India.

My program updated with 11.05.05 and it is not available on your site is this correct?

My program updated with 11.05.05 and it is not available on your site is this correct?

What do you mean "not available on their website"?
Of course it is: http://www.adobe.com/support/downloads/detail.jsp?ftpID=5674

HT4623 I updated my iphone and now its say I have to restore

I updated my iphone and now its say I have to restore. Why

uhoh, i can't remember, the window that had the message is gone now. i deleted the back up on itunes and when i just tried again, its now saying its will take 400 plus hours .... i think i've really screwed up now

TS3694 my iphone 4s said it needed updating to ios7.2 and so far its displaying the itunes logo and saying plug into itunes so i tried updating with itunes and it keeps saying it has failed (3194)

my iphone 4s said it needed updating to ios7.2 and so far its displaying the itunes logo and saying plug into itunes so i tried updating with itunes and it keeps saying it has failed (3194)

Hello Amz_Bajwa,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694#error3194
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
Best of luck,
Mario

HT1937 if you are to update your iphone and after it says the simcard inside is not supported, what can yo do?

if you are to update your iphone and after it says the simcard inside is not supported, what can yo do?

That means your phone was hacked to unlock it.
ONLY the carrier it is locked to can authorize unlocking it.
It may no longer be possible to process a legitimate unlock on a phone that was hacked/jailbroken. The hack can do permanent damage.
You can find out who it was locked to and find out if they offer unlocking and if you qualify.
Don't be surprised if you are never able to use it again. It may be permanently bricked.

I have an iPhone 4 and since I updated to iOS6 I must hit the home button several times to return home or sometimes turn off and then back on. Any thoughts? Could this be related to running low on available storage?

I have an iPhone 4 and since I updated to iOS6 I must hit the home button several times to return home or sometimes turn off and then back on. Any thoughts? Could this be related to running low on available storage?

Hold the sleep/wake button and the home button until the phone shuts down and let it restart.

I went to update my iphone and now it says no sim grrrr and keeps telling me to connect to itunes which says no sim

i went to update my iphone and now it says no sim grrrr and keeps telling me to connect to itunes which says no sim

Your iPhone is in recovery mode. Do the following to get it out of recovery mode.
Plug your iPhone into your computer with iTunes open make sure iTunes recognizes the iPhone in recovery mode.
Hold down the power button and the home button to do a hard reset and shut it off
Keep your finger on the Home button ONLY and unplug the iPhone from the cable
Release the Home button and allow the iPhone to power back on which may take a few minutes
The iPhone will return to its prior format
Hope that helps!

HT201210 I tried updating my iphone and now it says I have to restore my phone. I've never had to do this with any other updates, I'm confused?

I tried updating my iphone and now it says I have to restore my phone. I've never had this problem with the previous updates, I'm confused?

Same with me. The Upgrade hung up and froze the phone. Do the restore and then back it up when you get into iTunes from a previous save. It takes the better part of an hour our of your day depending how many apps and songs you have to get everything back together. It is a royal pain but I didn't lose anything.
Download a youtube app. It's not in iOS6.

I'm updating my plugins and java platform says Firefox is 32 bit. Is this correct? I'm running Windows7 home premium 64 bit.

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