I'm using a new computer and to open one website I have to answer the security questions each time saying that the site doesn't recognize this computer.

Each time I try to open my "ubt" website, I get a message that says the site does not recognize this computer so I have to answer the security questions each time. I get the message "You are attempting to log in to your account from a computer that we do not recognize..." All other websites work just fine. The Mac store person could not figure it out. This site works on Safari, but I prefer Firefox.

The ipod is not a backup device. The music sync is one way - computer to ipod. The only exception is itunes purchases: Without syncing:File>transfer Purchases
Copy everything from your backup copy of your old computer to your new one.

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TS3297 I am wanting to make a purchase from a new computer, but after I enter my id and password it says that because it is my first time purchasing from this computer I have to answer my security question, but it says my answer is incorrect and to contac

I am wanting to make a purchase from a new computer, but after I enter my id and password it says that because it is my first time purchasing from this computer I have to answer my security question, but it says my answer is incorrect and it says if you can't remember answers to the two questions to contact you

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
It may say to contact Apple, but not us. We are just a user forum.

HT1918 When wanting to purchase apps front my iPod touch I am required to answer different security questions each time which I can not remember and thus can't buy any apps, what nonsense is this! How can I get around this ridiculous disaster

Hi there, when I was trying to purchase an app on my iPod touch it asked me to answer sequroty questions which I did not know the answer to. So now I am not ble to get any apps on the iPod from the app store which is very annoying. This is a must and needs to resolved ASAP. Thanks :)

It will take longer to charge the 5G's battery than either the 3G or 4G's battery.
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source like a computer's USB port
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Mail keeps resetting when I close it. I delete an account and tell my notes not to show in the mailbox but each time I close the mail program or restart the computer the mail account comes back and the preferances reset.

I delete an account and tell my notes not to show in the mailbox but each time I close the mail program or restart the computer the mail account comes back and the preferances reset.
I have deleted preferances. I deleted the account using the - sign in system preferances. I make the account inactive, close mail and relaunch and it is active. I have using the email and installed a new ssd system drive. I was able to change some of the mail program settings but then it just quit letting me change and save them. When I delete it in the mail program, it asks it I want to remove it for good, I say yes.

See:
*http://kb.mozillazine.org/Preferences_not_saved
*https://support.mozilla.org/kb/Preferences+are+not+saved
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode

I have a packardbell laptop with photoshop elements 8 installed from new. I have used it on several occasions but I cannot get it to run now. When I open a photo using elements the Adobe box pops up saying that the programme has unexpectedley quit? can a

I have a packardbell laptop with photoshop elements 8 installed from new. I have used it on several occasions but I cannot get it to run now. When I open a photo using elements the Adobe box pops up saying that the programme has unexpectedley quit? can anyone help me please as I have several photos to edit before the end of this month. Many thanks for any help

The "restore disk" is built into the Mac. See About Recovery.
Need more specifics about what error messages you got while installing Adobe Flash.
However, you can almost avoid Flash altogether by setting YouTube to play the HTML5 version instead.
Click the Try something new! link at the bottom of the YouTube page.
I don't know about the sound issue. Might be hardware as you think. Try other headphones to check.

I got a new iPhone and i am trying to buy songs but when I go to buy a song on iTunes it says I have to answer my security questions and I don't remember the answers. I pressed where it says for them to email you your answers but I haven't gotten an email

I got a new iPhone and i am trying to buy songs but when I go to buy a song on iTunes it says I have to answer my security questions and I don't remember the answers. I pressed where it says for them to email you your answers but I haven't gotten an email. Is there another way to change or get the answers for the security questions?

If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106007)

I got a new ipad and went buy music on iTunes and in is telling me that this is a new device on this account and wants me to answer some security questions I dont remember setting thes up and dont know the answers how do i reset the security questions

i got a new ipad and went buy music on iTunes and in is telling me that this is a new device on this account and wants me to answer some security questions I dont remember setting thes up and dont know the answers how do i reset the security questions

Click here and search the article for '2 out of 3' without the quotes; this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
(74313)

Financial website doesn't recognize my computer and asks security questions each time I log in

When I sign into a financial website it doesn't remember my mac and requires me to answer security questions each time. I called the website and they said the problem is with my mac's settings. Anyone else have this problem?

They do it for YOUR protectoin and security and to avoid someone else pretending to be you.
They may or may not use cookies and other things.
it is possible it was designed to work with a differenent browser or even platform though I would say that has gotten rarer.
Assuming you use Apple Safari
Safari
http://www.apple.com/support/safari
you are asking us to make assumptions and jump to conclusions also.
Enable the Developer menu in Safari and User Agent setting to 'tell' a site you are using something else;
try using Firefox 3.6.17 also.
Check your preferences

I am trying to purches my music, but it say that my itunes acount is closed, and that i have to answer my security questions, and that I'm new to itunes.

I am trying to purches my music, but it say that my itunes acount is closed, and that i have to answer my security questions, and that I'm new to itunes.

Hi samanthastorhmeieryahoo.com
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
http://support.apple.com/kb/TS2446
If you require additional assistance with this, click on the link below for guidance:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
- Judy

Hi I have put money on my apple account and since it's my first time using it I have to answer my security question but I don't remember the answer and when I go forgot answer they send you a code to your email but I have also forgotten my email password

Hi I have put money on my apple account and since it's my first time using it I have to answer my security question but I don't remember the answer and when I go forgot answer they send you a code to your email but I have also forgotten my email password.

Reset Security Questions
http://support.apple.com/kb/HT5312
If you can't solve problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699

Hey! I downloaded a movie from itunes yesterday. I watched the beginning of it and now i wanna go on, but itunes says that it´s not authorized for this computer. But i watched it on this computer. So, what can i do? thanks!

Hey! I downloaded a movie from itunes yesterday. I watched the beginning of it and now i wanna go on, but itunes says that it´s not authorized for this computer. But i watched it on this computer. So, what can i do? thanks!

Log out of the iTunes Store on your device:
Settings>iTunes & App Store...tap your Apple ID, then select "Sign Out"
Reset your device:
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.
After the device has restarted, sign back in to the App Store as above.

My new iphone 5 wont let me download music or apps i have to answer 2 security questions i dont remember my answers is been so long how do i get past this to get my music

my new iphone 5 wont let me download music of apps i have to answer 2 security questions its been so long since i have used these i dont remember the answers how can i get past this to download?

In order to get those to work you will have to upgrade to Snow Leopard 10.6.8.
Start by checking if you can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
The OS 10.6 Snow Leopard install DVD is available for $19.99 from the Apple Store:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
and in the UK:
http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
but nobody knows for how long it will be available.
When you have installed it, run Software Update to download and install the latest updates for Snow Leopard, preferably the full 10.6.8 combo updater.

I have transferred a load of files from my PC to my iMac using the migration assistant. The message on both machines say that the process was successful bu tI can not find the files on the mac. Any ideas?

I have transferred a load of files from my PC to my iMac using the migration assistant. The message on both machines say that the process was successful but I can not find the files on the mac. Any ideas?

When you use Migration Assitant it creates another user account and puts your files there. Please log out of your normal account and log into the new account. Had you use Setup Assistant when it asked if you were migrating that would not have occured. You have a couple of options, combine the two accounts (not recommended) or start over, use Setup Assistant and have everything in one user account. Here is a link to Pondin's guide for Lion Setup Assistant tips however if you want to combine the two accounts he has addressed that in
http://pondini.org/OSX/Transfer.html

When I try to open a project, the only option for a new track is for external MIDI device; when I try to open an audio or software instrument track, I get an error message saying that "the specified number of tracks could not be created. Reduce the n

When I try to open a project, the only option for a new track is for external MIDI device; when I try to open an audio or software instrument track, I get an error message saying that "the specified number of tracks could not be created. Reduce the number of tracks to create and try again." I didn't specify ANY number of tracks. Thanks for help!

Ah.. then I suspect you just need to go to Logic's prefs/Audio and check CoreAudio...
It has been unchecked somehow...
Also.. as an aside.. Be careful not to create such large subject names in future when posting here.. They can cause issues with replying to posts in such threads.. due to a bug in the forum software.. so please keep them short and to the point...
Cheers..
Nigel

HT5622 Will I have to awnser my security questions every time I get an app? And if so how do I get rid of them?

Will I have to awnser my security questions every time I get an app? And if so how do I get rid of them?

If you forgot them:
From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

I'm using a new computer and to open one website I have to answer the security questions each time saying that the site doesn't recognize this computer.

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