I'm using Dropbox on my iPhone 4 and tried downloading a long video. It just stopped and has been "stuck" there for over a month.
I tried downloading a rather long video from my iPhone 4 to Dropbox. It started to download, but then stopped. It has been "stuck" for over a month. The video shows up in my Dropbox folder as still downloading, but it is grayed out so I can't even delete it or access it all. My phone shows a notification on the Dropbox app and when I open it, the indicator on my phone shows it's trying to download something but it doesn't complete it.
I've tried turning my phone off and on, but it's still in the "stuck" mode in my Dropbox folder. The video doesn't show up in any of my other Dropbox locations.
Anyone have any ideas?
Thanks, Diane
Delete and re-download the Dropbox app. You will have to sign in again and adjust app settings.
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