I'm using Firefox 31.0, but even Mozilla tells me I'm using an older version.

I always update to the latest version. Even though I'm using 31.0 right now, I checked with Mozilla website last night and was directed to "upgrade" again. I did so. Today, right now while writing this a message in a green button is telling me to upgrade. I use Malwarebytes Anti Malware Pro, so I'm guessing that's not the problem. I use Yahoo! mail and this has stopped the new version and allows me only to use Basic. Firefox ad-ons gray-out anything that can't be used with version 10 or older. Yet "About Firefox" in the help menu shows version 31.0, latest version.
So, am I stuck with some old cookie that won't delete? I tried deleting all and that changed nothing, although I'm not sure I know every location where they are stored. The bottom line is that this is a real pain in the ass, because I'm limited on other sites as well, because something is sayin I don't have the latest version. Can someone help?

Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. <br>
'''Note''': ''This will cause you to lose any Extensions and some Preferences.''
*Open websites will not be saved in Firefox versions lower than 25.
To Reset Firefox do the following:
'''For Firefox versions previous to 29.0:'''
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox"[[Image:Button reset]] button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
'''For Firefox 29.0 and above:'''
#Click the menu button [[Image:New Fx Menu]], click help [[Image:Help-29]] and select ''Troubleshooting Information''.Now, a new tab containing your troubleshooting information should open.
#At the top right corner of the page, you should see a button that says "Reset Firefox"[[Image:Button reset]]. Click on it.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you.

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