I'm using the latest version but it won't let me install Adblock Plus because it thinks I'm using Firefox 2.0. Youtube also thinks I'm using an old version.

I've tried updating Firefox several times, and I just completely uninstalled it, then installed it again.

You have a corrupted user agent:
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/2.0.0.11 (.NET CLR 3.5.30729)
See [[Finding your Firefox version]] and [[Web sites or add-ons incorrectly report incompatible browser]]
See also http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default
Check the general.useragent prefs on the about:config page. 
You can open the about:config page via the location bar, just like you open a website. 
Filter: general.useragent 
If any general.useragent prefs are bold (user set) then right-click that pref and choose Reset.

Similar Messages

HT201266 It's saying I need to log into iTunes to be able to use the App Store, but it won't let me log into iTunes because it says I need to log into iTunes which makes no sense whatsoever to me any help? Thanks

if if anyone can help me out i would be so thankful

Go to the main iTunes store screen.
Go to the very bottom right of thes creen and click flag/marble icon.
Select the US store.
Instead of selecting *Create account*, select Redeem.
Input the card number then select Create new account (unless you already have an iTunes account then use that).
If these iTunes gift cards are from the US, you need to create a US iTunes account with a US address.

I have an Ipad and an Ipod Touch 5th gen both on the latest firmwares but they won't connect via bluetooth whenever I try even though both shows that the devices are discoverable. I need help!

I have an Ipad and an Ipod Touch 5th gen both on the latest firmwares but they won't connect via Bluetooth whenever I try even though both shows that the devices are discoverable. I also tried connecting them with my Bluetooth enabled laptop but it also didn't worked. Because of the Bluetooth not working I also can't enable airdrop.

What model iPad?
What model computer and OS version>
AirDrop requires:
What you need
To share content with AirDrop, both people need one of these devices using iOS 7 or later, or a Mac with OS X Yosemite:
iPhone 5 or later
iPad (4th generation or later)
iPad mini
iPod touch (5th generation)
You also need to turn on Wi-Fi and Bluetooth. If you want to share with your contacts, sign in to your iCloud account.
Learn more about using AirDrop to share with people using a Mac with Yosemite.
Use AirDrop to wirelessly share content - Apple Support
System Requirements
To see if your Mac works with AirDrop, make sure you’re in the Finder by clicking the desktop (the background area of your screen), or by clicking the Finder icon in the Dock. Then, check to see if AirDrop is listed as an option in the Go menu. If you don't see AirDrop listed, your Mac doesn't support this feature.
In order to transfer files between a Mac and and an iPhone, iPad or iPod touch
your iOS device needs to include a lightning connector
your iOS device needs iOS 7 or later installed
your Mac needs to be a 2012 or later model with OS X Yosemite installed
Your Mac and iOS device both need bluetooth and Wi-Fi turned on. You do not have to be connected to a specific Wi-Fi network.
To transfer files between two Mac computers, you need the Mac models listed below with Wi-Fi turned on and OS X Lion or later installed.
MacBook Pro (Late 2008 or newer)*
MacBook Air (Late 2010 or newer)
MacBook (Late 2008 or newer)*
iMac (Early 2009 or newer)
Mac Mini (Mid 2010 or newer)
Mac Pro (Early 2009 with AirPort Extreme card, or Mid 2010)
*The MacBook Pro (17-Inch Late 2008) and the white MacBook (Late 2008) do not support AirDrop.
For help identifying your Mac, choose About This Mac from the Apple menu. You can refer to the Apple Support website to find out if your iPhone, iPad or iPod Touch includes a lightning connector.
Mac Basics: AirDrop lets you send files from your Mac to nearby Macs and iOS devices - Apple Support
Otherwise you need an app to pair via BT one iOS device to another iOS device. There may be apps that allow pairing with a Mac computer. The iOS devioces do not have the BT profiles necessary natively to pair with a computer or another iOS device except for AirDrop

I got an iPad mini from a friend who is now passed away and I'm trying to activate it using my Apple ID but it won't let me because I have to contact the previous owner, what do I do!?

I got an iPad mini from a friend who is now passed away and I'm trying to activate it using my Apple ID but it won't let me because I have to contact the previous owner, what do I do!?

Take it, the original purchase receipt, and the friend's death certificate to a physical Apple Store and see what they say.
(110829)

I burned disks of previously purchased content that is not available thru iTunes anymore but the latest ver. of iTunes won't let me copy this same content onto a new comp. Is there a way to do this or maybe an earlier ver. of iTunes to download?

I burned disks of previously purchased content that is not available thru iTunes anymore but the latest ver. of iTunes won't let me copy this same content onto a new comp. Is there a way to do this or maybe an earlier ver. of iTunes to download?

Those links in case you need them:
iTunes Windows 10.3.1 (32-bit)
iTunes Windows 10.3.1 (64-bit)
tt2

I'm having trouble with my computer, I boot it up and within a few minutes it freezes and I have to restart it, I tried updating it to the latest mavericks but it won't finish the installation it's stuck at the end, what can I do to fix this?

As stated I'm having trouble with my computer, I boot it up and within a few minutes it freezes and I have to restart it, I tried updating it to the latest mavericks but it won't finish the installation it's stuck at the end, what can I do to fix this? I need it for homework tonight.

Crowntheme,
you can try this: boot your MacBook Pro into Recovery mode by holding down a Command key and the R key as it starts up. Once the Mac OS X Utilities menu appears, select Disk Utility. On the left-hand side of the Disk Utility window, select your internal disk’s boot partition (typically called “Macintosh HD”). On the right-hand side, press the Verify Disk button if it’s not greyed out; if it is greyed out, or if it reports that errors were found, press the Repair Disk button. Once the verification/repair is completed, exit Disk Utility and select Restart from the Apple menu to restart in normal mode. Does it still freeze after a few minutes?

I lost the hd recovery in my mac. I already erased and the hardrve using the disk utility but then if i try to install the os x using os x utility it sees that could not find installation information for this machine .

I lost the hd recovery in my mac. I already erased and the hardrve using the disk utility but then if i try to install the os x using os x utility it sees that could not find installation information for this machine .. Plz help

Recovery Partition – Recreate Without Reinstalling
Recovery Partition – Recreate Without Reinstalling (Requires Installer)

My mobileme aliases have disappeared in the transition to iCloud but it won't let me put them again because they appear as being used.

My mobileme aliases have disappeared in the transition to iCloud but it won't let me put them again because they appear as being used. Any help would be appreciated.

Hello mightymax76,
Thank you for the details of the issue you are experiencing after changing your Apple ID. I recommend the following articles for an issue like this:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
iCloud: "Incorrect Apple ID or Password" alert when setting up iCloud after upgrading to iOS 7
http://support.apple.com/kb/TS5207
Thank you for using Apple Support Communities.
Best,
Sheila M.

HT5621 I have tried to changed my Apple ID and every time I try to use the new Apple ID it won't let me because when i try to update an app the old ID comes up to sign in. I deleted that account so it will not let me use my new one.

I have tried to changed my Apple ID and every time I try to use the new Apple ID it won't let me because when i try to update an app the old ID comes up to sign in. I deleted that account so it will not let me use my new one.

Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple Id to another. Apple does not merge Apple IDs. You will never be able to access your content bought with another Apple ID with a new ID.

HT4623 I have an iPhone 5. I've downloaded the iOS 7 update but it won't let me install it. Is anyone ells having this problem and what can I do?

I have an iPhone 5. I've downloaded the iOS 7 update but it won't let me install it. Is anyone ells having this problem and what can I do??

I imagine a ton of people are attempting to download it right now. Simple patience, maybe keep trying, and if possible, try a little later. Think of it as all those people lining up at Apple Stores + about a million more.

I changed my Apple ID at the Apple website but it won't let me change it on my iPhone 5 (gMail, iCloud) and syncing doesn't help.

I changed my Apple ID at the Apple website but it won't let me change it on my iPhone 5 (gMail, iCloud) and syncing doesn't help.

On your iPhone...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

I had i cloud and now i've deleted it and just want to sync using normail I tunes but it won't let me ???, I had i cloud and now i've deleted it and just want to sync using normail I tunes but it won't let me ???

I had i cloud and now i've deleted it and just want to sync using normail I tunes but it won't let me ???

Why not? What happens when you try?

I have money on my account, but it won't let me purchase any songs because of an old credit card asking for verification, so how do I get it off?

I Have $13.60 on my itunes account from a gift card, but it won't let me purchase any songs because of a credit card I used to have on the account. There's no money on the credit card, and I want it to go away so I can purchase songs again.

What exactly happens when you try to buy something ? If you've already removed the card from your account then iTunes shouldn't be asking for any details about it.
If you log into into your account is the card still shown . On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on your phone then tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account - that should also give you a payments link on your account's page.
Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support

Wonder if anyone can help? Have just bought a new Macbook pro and installed FCP7. I thought that I would get quicktime pro but stuck with QTX. Downloaded QT7 but it won't let me install it. Any suggestions? B

Wonder if anyone can help? Have just bought a new Macbook pro and installed FCP7. I thought that I would get quicktime pro as standard but stuck with QTX. Downloaded QT7 but it won't let me install it. Says I can't do install as I already have QTX. Does FCP not come with QTpro or am I jsut being stupid. Any suggestions would be great. Thanks. B

Hi there,
Are you running Lion or Snow Leopard? either way this may help by the looks of it.
http://www.macworld.com/article/161320/2011/07/lion_quicktime7.html
cheers
Andy

I have OSX 10.5.8 on my powerbookG4, but it won't let me install the new firefox, and my old version has disappeared. Any suggestions

I can't install firefox on mu powerbookG4

Firefox 4 versions and later do not run on a PowerPC Mac and require at least OS X 10.5 and '''an Intel Mac'''.
see [http://www.mozilla.org/en-US/firefox/9.0.1/system-requirements/ Firefox 9.0.1 System Requirements]
'''The latest supported version for your os is 3.6.25 '''you can download from here:
http://www.mozilla.org/en-US/firefox/all-older.html
[http://www.mozilla.org/en-US/firefox/3.6/system-requirements/ Firefox 3.6 System Requirements]
For older Macs that aren't supported in Firefox 4+ versions if you like try TenFourFox for PowerPC's running Mac 10.4.11 & 10.5.8
http://www.floodgap.com/software/tenfourfox/
http://tenfourfox.blogspot.com/
https://code.google.com/p/tenfourfox/wiki/PluginsNoLongerSupported
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

I'm using the latest version but it won't let me install Adblock Plus because it thinks I'm using Firefox 2.0. Youtube also thinks I'm using an old version.

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