I'm Using Windows 8.1 and I have just installed Creative Cloud Desktop but whenever I attempt to log in it then signs me out
I'm Using Windows 8.1 and I have just installed Creative Cloud Desktop but whenever I attempt to log in it then signs me out
I have tried logging in and out and reinstalling but still fails to sign me in
contact adobe support, http://helpx.adobe.com/x-productkb/global/service-ccm.html
Similar Messages
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How can I install Creative Cloud Desktop on a MacBook Pro running Parallels Desktop and Windows 8.1?
Does anyone have any help for installing Creative Cloud on a MacBook Pro running Parallels Desktop and Windows 8.1? I downloaded the app, double-clicked it, said yes to allowing it to change my system, and received a notice of installation failure with Error code 1000. Any help much appreciated.
RogueResearcher please see Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html for information on how to install the Creative Cloud Desktop application. If you continue to experience Error Code 1000 can you please post a screen shot of the error? Please see FAQ: How do I capture and post a screen shot or video? for information on how to post an image.
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I have a full Creative Cloud Subscription, but I only use Photoshop and Bridge. I want to change to a less expensive subscription but it is not clear what steps I need to do to make this happen. Do you have a simple step by step guide? Seems that there is lots of help to upgrade but not down grade.
FIRST check with Adobe to find out if you may cancel what you have without a fee
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
Then cancel what you have
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
And finally buy a new subscription
Cloud Plans https://creative.adobe.com/plans
-Special Photography Plan includes Photoshop & Lightroom & Bridge & Mobile Lightroom
-Special Photography Plan includes 2Gig of Cloud storage (not the 20Gig of the full plan) -
HT1846 My iMac 24" is mid 2008 and I have just instaled Win7 Pro 64 bits. All went well execpt...
Hello everybody,
My iMac 24" is mid 2008 and I have just instaled Win7 Pro 64 bits. The windows installation went very well, except wen I starte to use the Boot Camp CD for the drivers and then I have this error "Boot Camp x64 is unsupporteded..." So I had to instal everything in the CD one by one and went quite well. The only thing that I can not install is the Boot Camp itself! So I do not have any windows control over the Boot Camp. How can I solve this issue?
ThanksFollow the steps in this guide...
http://michael.anastasiou.me/index.php?option=com_content&view=article&id=22:qbo ot-camp-x64-is-unsupported-on-this-computer-modelq-solution&catid=7:how-to&lang= en
Then install the following Bootcamp Updates:
BootCamp 3.2 Update 64-bit
BootCamp 3.3 Update
Hope this helps!
Message was edited by: vea1083 -
When I open Muse, I get a message that a new update is available. When I hit install it just closes and nothing happens. Then I got a message I needed Adobe Creative Cloud App to resolve the issue. I downloaded a copy of Creative Cloud desktop but it says that my Muse is up to date. It was last updated in May but you have a new update today and it will not update. I thought maybe I am not suppose to have the Creative Cloud update because all I have is the individual app Muse and the photography program. So I uninstalled the CC desktop. Then when I open Muse it says I need the CC desktop to help with the update. So I get stopped either way. Now I also had a Pre-Release Muse on my computer and I don't know if that complicated things. Please advise.
All future installs/updates of Muse (and most other Adobe apps) are through the Creative Cloud desktop app. Thus you do need to have it installed.
Are you on Windows or Mac? What OS version? -
Why can't I download Adobe Media Encoder CC and I have the the Creative Cloud Suite.
Why can't I download Adobe Media Encoder CC and I have the the Creative Cloud Suite? (Windows)
It's not a separate program, it's automatically installed alongside the other CC apps which need it (Premiere Pro, After Effects, etc).
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Error Code 50 when installing Creative Cloud desktop update - tried everything and no joy
Folks I've been trying to update my CC desktop app to the latest release and keep getting Error Code 50 at around 47% of the install process.
I've tried every suggestion that has been posted on the Adobe site and forums including:
1 Opening my CC account in the Adobe website and then trying to install - no joy.
2 Running the Adobe cleaner and re-installing CC - no joy.
3 Restarting computer and attempting reinstall - no joy.
4 All of the above with my firewall and anti-virus switched off - no joy.
I'm running Windows 8.1 on a hi-spec machine and I've never had an issue with any update of the CC App or any of the program apps I utilise (Lightroom, Photoshop and Acrobat).
Not really sure what I do now as I've tried everything and really need to keep working (pro photographer) so am having to ditch this for now as it's taking too much time.
Grateful for any suggestions please.
Many thanks
JamesError "Failed to Install" Creative Cloud Desktop application
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I've just installed creative cloud 64 bit windows. How can I make bridge the default program to upload pictures rather than lightroom?
Usually the default program associated with an image file extension is an image developing Program like Lightroom or an image editing program like Photoshop. If you want to change the default associated program to Adobe Bridge you would use Window's Controls Panel file association applet.
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Failed to install Creative Cloud desktop error code 1 Windows 8.1
I just recently tried to begin a trial of creative cloud in order to get access to photoshop. I really need photoshop for my school because of how powerful it is and the tools is offers. A couple weeks ago I tried to download and install creative cloud for windows 8 64-bit, and the download begins, but once it reaches around 50%, it raises an error message saying "We've encountered the following issues: Creative Cloud desktop failed to install (error code 1)". I was having problems with the internet at the time so I just naturally assumed it was the cause. So I went ahead and gave it a couple of days before I tried again. When I tried again I received the same error message at the same time. I continued to look around for a solution and trying it everyday but I have had absolutely no luck with it, and honestly am getting quite frustrated with it. I have looked everywhere for a solution, I tried the adobe clenup tool, I have checked to make sure I don't have any previous versions of adobe products on my computer, and even tried installing it as an admin in safe mode, and still nothing. I have no idea what to do next, but I know that I have to get ahold of photoshop, one way or another, and it must have the professional tools included in the creative cloud edition. Please tell me there is a simple solution and I have been blind this entire time. If there is no solution, can someone direct me to another software similar to photoshop that has access to the plug-in dDo? (I am in game development and have heard how powerful dDo is and have been dying to use it. I have also been anxious to get photoshop, but it doesn't appear to be possible without the creative cloud desktop app).
Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/ -
I just downloaded Creative Cloud for Photographers and nothing seems to be starting. I cannot download photoshop or lightroom because there is a blue circle in the creative cloud window
I have similar problems. I install cc-app, start it and get an empty cc screen with a blue timer in the middle of the screen that gives me the impression it tries to connect to something.
I have been browsing this forum for days and have tried 'everything' I could find:
- turned off firewall
- connected directly to the internet without a router
- opened ports
- uninstalled cc multiple times
- uninstalled all Adobe software (used to run CS6)
- used cc-cleaner
- manually deleted all adobe related directories
- removed the OOBE directory multiple times
- gave cc administrator permissions
I'm using windows 7.
Another thing I noticed: when cc is running in the background and I play a computer game, cc takes me back to windows. This only stops when I turn off cc. -
I installed creative cloud desktop app and my apps wont download
I'll selected the apps I want to download in my creative cloud desktop manager and they are just sitting idle at 0% nothing is running I have a good connection to the internet. I'm on a company network could this be causing any interference?
Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/ -
I just bought a New Apple Pro Book. Tried getting Facetime up and working with no luck. Won't accept APPLE ID and won't accept a new account. Tried to buy app thinking it was that but told me it was already installed on the mac. Do I have to fix a setting or something that I am not aware of.
My whole family used the same APPLE ID and I have this apple ID on my IPHONE for facetime. Do we need a new one if so why can't I create a new one???You can use the same AppleID for App Store purchasing Apps, Books and Music. (So you can share between family members, no need to re-purchase)
But for other Apple services like FaceTime, Message, Game Center (next Mac OS release) etc You should use a different Apple ID.
To start, you need an e-mail address (Gmail from Google, Yahoo from Yahoo, or Hotmail from Microsoft: there are all free). Use the browser for example to search for gmail.
1. Create an e-mail account following the instruction given. (Take note of email address you created and password use, password should include numbers, letters and uppercase letter)
2. Test that new e-mail account by sending a test email to that account (GMail mails can be view using the browser)
3. use this link to create a new Apple ID: https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ using the new e-mail address you created.
Not wanting to overload you. After you have all that come back here again and we go from there.
Message was edited by: ckuan -
I have successfully installed the CS6 master collection and all the programs seem to be working apart from InDesign. When opening it I get the message "Cannot load Assignment UI.InDesign because it requires Username. Please install the Username plugin and restart InDesign.". I have no idea what to do next?
Many people use a font manager to organize a large collection of fonts, and sometimes these cause problems in ID. You might not realize that the font manager has installed a plugin in ID, but I think you would know if you added any other program extensions to help you work.
Can you show us a new crash report since the 8.0.2 update?
What happens if you start the Mac with the Shift key held down to prevent extensions from loading? What happens if you go to the System settings and create a new user, then restart the Mac and log in with the new user? -
I don't want to spend time downloading all of the software I already have on my machine.
CC Apps installed message says ' You have not installed any applications yet' and I have
Any help would be great
ta
JHi Jason,
Have you tried checking what the Apps panel states ? Is it giving you the option to install all the apps again or is it asking you to update ? May be share a screenshot of the Apps panel with us.
Cheers,
Kartikay Sharma -
After running the installer the dock the opens up is blank with a blue dotted loading emblem and will not do anything?????. I attempted to quit the install and restart but it produced the same result. New member here, thanks for the time.
Avanmanandfriends please see Creative Cloud app doesn't open and hangs on spinning progress wheel - http://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html which discusses how to resolve your current error.
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