I.Mac not loading up

Any help please- My son has an I.Mac. When you push the start button in the back-the machine powers on. The screen lights up and you see the apple symbol. The small loading circle below just keeps going around and around. Then after a couple of minutes the fans come on. It will stay like this. No changes. It doesn't want to load/boot the OS for some reason?? Can you start in a safe mode to do a system check or something?
Thank you,
Campjt

Yes, and you can also try to start from the install disc and run Hardware Test and see what's wrong. If it starts in safe mode (after you have disconnected all peripherals) try resetting the SMU and the PRAM.
Miriam

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