I MacBook need exchange, exchange and exchange again when i just unbox!!

I buy a MacBook an MacBook from Online Store when i just launch, and got both on 20/10 morning.
When I just unbox it, the MacBook Pro unibody was damaged. The other, MacBook can read the DVD,
the DVD driver out of order. Then I call hotline, they collect back both MacBook, after 4 days, I got a new MacBook again. But it hang 5 times within 2 hours with a scream (see this: http://www.youtube.com/watch?v=LaujbixqsoI ). Now I just waiting for my MacBook Pro come back, also waiting for another MacBook exchange again!! So poor QC! What Apple it is????

It sounds to me more like a problem with the shipping company, particularly with the first MacBook Pro, and not necessarily with the Apple factory. But it's a bit difficult to be sure with the language barrier preventing complete understanding of exactly what problems you experienced.
If you have a technical question that perhaps we, your fellow users, could help you with, please post back. Otherwise, there's nothing anyone here can do to help you, and this is not the appropriate venue to complain to Apple.
Regards.

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I MacBook need exchange, exchange and exchange again when i just unbox!!

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