I made a purchase of itunes

HEllo , I need help .I made a purchase of itunes from those itune cards which I purchased recently . ( 25 €)
and eversince my iphone is always asking the same question to access all my app many times , thats is becoming annoying .
i Have whatsapp and each time I open this app is ask tge same question . II cannot get in tge account , as it says the password is not enable .
PLease tell me what to do or how to cancel the subscription please
awaiting a reply
thank you
cheers Yvonne H.

Hi,
go in itunes, then itune store, then in the top right corner you can see you account name click at the right of the name (a little arrow will show up) then click on "account" and the second section of the screen you can see "purchase chronology" click on it and you can see all the purchases.

Similar Messages

I made a purchase on iTunes and it is not showing on any of my devices. When I tried to watch the show in my purchased file I could not. When I go back to iTunes it tells me I made the purchase already. Why can't I access my purchases. Case

I made a purchase on iTunes and it is not showing on any of my devices. When I tried to watch the show in my purchased file I could not. When I go back to iTunes it tells me I made the purchase already. Why can't I access my purchases. Case # 506294747

Hi Paul,
If you are having an issue such as this with an item such as a movie purchased from the iTunes store, you may want to report it to the store. Use the steps in this article -
Report an problem with an item you bought from the iTunes Store, App Store, Mac App Store, or iBooks Store
Thanks for using Apple Support Communities.
Best,
Brett L

HT1879 Recently made a purchase on itunes and cannot find my ipod on the left hand collum to sync the purchase to ipod

Recently made a purchase from the itunes store but cannot find my ipod on the left hand corner to sync purchase ton ipod can anyone help?

Plug the iPod into the computer.

How to find out which one of the few devices connected to the account made a purchase through ITunes?

How can I find out which of the devices assosiated to my account made a purchase?

the only reliable way to do this is by scanning table TBTCP using the person's userID in field AUTHCKNAM and filtering by job statuses: scheduled, released, ready and active (sorry I can't remember the code#'s off top of my head, something like P=scheduled, S=scheduled...you have to look it up). When you search SM37 it only permits you to scan by the userID who created the job, but it won't tell you if a different userID is defined in a job step. That's why you need to scan TBTCP. Don't forget that you should also check for a user's open Workflow items before deletion.
I noticed some posts in this forum that suggest a userID should never be deleted, only locked, added to a special user group, and all role assignments removed. However I've never worked somewhere that does this.

Can I see which device made original purchase on itunes?

My kids live in another state but I have their ipods (touch) on my iTunes account. I was wondering if I can see which device orders an app?

No

Video Purchased from iTunes won't play on iPhone 3G

I am using a 3G iPhone, and have been able to synchronize all of my music and videos successfully to the iPhone up until now. Here is the problem, and related steps/issues:
1. I have the series, Mad Men, purchased on iTunes. The episodes appear perfectly on my iPhone. (Note: I also have several of my own videos uploaded to my iPhone, and they play just fine).
2. When I choose an episode to watch on the iPhone, I get the following message:
"This movie could not be played."
3. The same message appears for EVERY episode I have.
4. The episodes play perfectly on iTunes, with no problems.
5. My music is synced perfectly, and plays perfectly. Most of the music on my iPhone was purchased on iTunes as well.
I can't find any explanation or solution as to why this is suddenly happening, with no way to resolve this.
RW

OK, so I just went synchronized another video that was purchased on iTunes. The same exact message appears when I attempt to play the video.
The bizarre part here is that the videos I have made play absolutely fine; in other words, videos NOT purchased on iTunes are playing fine.
Also, the problem was encountered yesterday. I was able to view the videos; a few hours later, when I went back to watch the videos, the problem started then.
RW

I just bought an iTunes card and I'm trying to buy a game and it keeps saying your purchase can not be made please contact the iTunes support. Why does it keep doing this?

I Just bought an iTunes card from the store and I went to go buy a game and it's saying my purchase can not be made please go to iTunes support. But this keeps happening and I can only download free apps no apps that cost money and I did looked it up on google and they say to make sure there is no restrictions And I did and it's still doing it. Please help

Click here and ask the iTunes Store staff for assistance. Only they will know why for certain.
(109346)

I paid $20 to upgrade my iPod touch and it didn't go through for me. The person who assisted me said that if it didn't work out that I would get my $20 posted back into my credit card. Prior to this service I made a purchase from the iTunes Store.

I paid $20 to a person from the apple customer support line to have my iPod touch upgraded but it never went down. The representative who assisted me said that I would have those $20 posted back into my Visa card if it didn't go through. The service never got to happen and failed. Prior to this I made a purchase from the iTunes Store for $7.00, which they never billed me. So until I pay for the previous iTunes purchase, I am not allowed to download any applications. This is the reason why I need the $20 back from the separate request I made with apple which never worked out. Cause as soon as I pay for the previous iTunes purchase that I made apart from apple, then I could once again start to download and install applications. I have a week already without downloading apps. Please refund my money back a.s.a.p.

Not sure what this is all about...
JamesAbreu55 wrote:
I paid $20 to a person from the apple customer support line to have my iPod touch upgraded but it never went down. ...
However... This is a user to User Forum.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT4009 I made a purchase in an app and it didn't go through but it took money from my iTunes account, how do I get my money back?

I made a purchase in an app and the app didn't give me the purchase, but took money from my iTunes account. How do I get my money back?

Hi Epic Awesome16,
Thanks for visiting Apple Support Communities.
If you were charged for an In-App Purchase that you did not receive, first try reporting an issue with your purchase using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Cheers,
Jeremy

HT201272 I made a purchase of an album on iTunes...somehow I deleted the whole album from my iMac and now when I go back to my purchases it does not give me the option to download the whole album again, instead it gives me the option of plaing them...plea

I made a purchase of an album on iTunes...somehow I deleted the whole album from my iMac and now when I go back to my purchases it does not give me the option to download the whole album again, instead it gives me the option of plaing them...please help!!

Where are you looking to download them from ? You might be able to redownload them via the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your Mac's iTunes. If that album shows there but doesn't have the cloud symbol against it for redownloading then that implies that it's still in your iTunes library

I installed itunes on anew computer. The store says i have not made any purchases but I have.

I installed itunes on a new computer.
I registered my apple id
the app store says I have not made any purchases.
i have made many.
How do I update apps?

You've checked the purchase history on your account e.g. you haven't made any in-app purchases and don't have any auto-renewing subscriptions ?
You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT5312 im trying to make a purchase on itunes and its asking for my security question and i dont remember them its been years since i made this account how can i reset them

im trying to make a purchase on itunes and its asking for my security question and i dont remember them its been years since i made this account how can i reset them

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(98991)

I try to make purchases from iTunes it says contact them, I do they say they've made adjustments to account sign out or wait 15/30mins then try, it doesn't work. Can anyone tell me why?

why when I try to purchase from iTunes it says contact them, they say they've made adjustments to my account sign out /wait 15/30mins then it will work. It doesn't can anyone tell me why I've been trying for weeks now and is there someone really high up I can complain to?

Assuming you have (1) signed out, then (2) waited 30 minutes and it didn't work you will need to contact iTunes again.

Yesterday i made some purchases in itunestore. the download went well. till the synch of itunes with ipod. some of the downloaded music did noch synchronize. the message was: the ipod does not support the file format (mp4). strange, right?

Yesterday 20 november I have made some purchases in Ittunestore. The download went well. Till the synch of itunes with ipod. Some of the downloaded music did noch synchronize. The message was: the ipod does not support the file format (mp4). Strange, right? All the rest of downloaded music items has been synchronised without any problems. What may be the problem?

For music files purchased via the iTunes Store, Apple has used the following file extensions -
.m4a unprotected AAC format music files
.m4p protected AAC format music files
.m4b protected Audio Books
.m4r unprotected ringtones in AAC format
As you can see Apple have never used .mp4 for music files via the iTunes Store.
For videos Apple use .m4v and these are in H.264 format.
You could try changing the file extension to .m4a, first then see if it plays on your computer and then try re-synching it.

HT1904 My 4 yr old accidently made a purchase of 69.99 on iTunes. How can I get a refund of the app and uninstall

My 4 yr old accidently made a purchase of 69.99 on iTunes. How can I get a refund of the app and uninstall

Contact iTunes store support and request for a refund:
http://www.apple.com/support/itunes/contact/
They may also need your order numbers so it's best you get them ready.
You can find your order numbers on your email receipts and in your Purchase History. If you need to review your Purchase History, follow the steps in this article:
http://support.apple.com/kb/HT2727
Hope this helps. =D

I made a purchase of itunes

Similar Messages

Maybe you are looking for