I made a purchase on iTunes and it is not showing on any of my devices. When I tried to watch the show in my purchased file I could not. When I go back to iTunes it tells me I made the purchase already. Why can't I access my purchases. Case

I made a purchase on iTunes and it is not showing on any of my devices. When I tried to watch the show in my purchased file I could not. When I go back to iTunes it tells me I made the purchase already. Why can't I access my purchases. Case # 506294747

Hi Paul,
If you are having an issue such as this with an item such as a movie purchased from the iTunes store, you may want to report it to the store. Use the steps in this article -
Report an problem with an item you bought from the iTunes Store, App Store, Mac App Store, or iBooks Store
Thanks for using Apple Support Communities.
Best,
Brett L 

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