I made a purchase using guest checkout and no email confirmation
This topic has been moved to Customer Service under the board BestBuy.com for further review.
Any resolution will likely have to be made through iTunes customer service. People responding on this forum are other users like you and if it is something not connecting at Apple there's nothing we can do, sorry. Here's iTunes' customer service in case you weren't using that:
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store
Similar Messages
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I bought an iPhone5 in the US Apple Store using "guest checkout".
Now I must CHANGE Ships TO adress, because I forgot apartment number in adress.
if I login with my Apple ID, it says that I don't have permission to open that Order.
Any ideias anyone?
TnxAt official Apple page's I found this:
With our Guest Checkout feature, you can check out on the Apple Online Store without an Apple ID or password. Simply add the items you would like to purchase to your shopping basket, enter your shipping and payment information, and click the "Place Order Now" button.
You will be able to visit online Order Status to check your order status and track shipments.
To cancel items, add items, or make changes to your order, please call 1800 88 20 45.
What number I must dial?
1-800-My-Apple or 1800 88 20 45
Thx. -
I made a purchase in an app and the app didn't give me the purchase, but took money from my iTunes account. How do I get my money back?
Hi Epic Awesome16,
Thanks for visiting Apple Support Communities.
If you were charged for an In-App Purchase that you did not receive, first try reporting an issue with your purchase using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Cheers,
Jeremy -
I made a card using the iPhoto and when I click to buy it, it says that I did not fill all the frames with pictures and that I need to in order to purchase it, even though I did and have checked multiple times. Please help, it's for Mother's Day.
Before ordering your book preview it using this method - http://support.apple.com/kb/HT1040 - and save the resulting PDF for reference - the delivered book will match it.
LN -
I recently made a purchase within a game and I have no received my item that I bought yet. After I bought this item iTunes sent me a receipt showing me where and what I bought! I still have yet to get this item! What do I do?
Hi
Welcome to Apple Support Communities,
You can redownload some in-app purchases, see the article below for more info. And, if you aren't able to redownload the in-app purchase, you can always find a link to the application developers support in the App Store.
iTunes Store: About In-App Purchases
http://support.apple.com/kb/ht4009
Redownload an In-App Purchase
If you lose your In-App Purchases because apps were accidentally deleted or you had to restore your device without a backup, you may be able to download some of your purchases again for free. See which types of In-App Purchases you need to purchase again or can redownload for free in the table:
Type
Download for free
Purchase Again
Consumable
X
Non-consumable
X
Non-renewing subscriptions
X
Auto-renewable subscriptions
X
To download an In-App Purchase again, you must download it from within the installed app using the same iTunes Store account name you used for the original In-App Purchase.
-Jason -
Can I build a database, using my Contacts and then email them?
Can I build a database, using my Contacts and then email them?
If you mean email them as a group you need to get a group messaging app first. If you mean email the database you need to take a screen shot and email the photo.
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URL Logging for Guest Traffic using Guest Anchor and ISE
Hi there all,
I'm looking for a solution whereby I can log URL information for wireless guest users to ISE. The anchor WLC sits in a DMZ behind an ASA and the ISE is on the internal network. I found this document (see URL below) which is similar but using a NAC Guest Server and not an ISE.
I'm wondering if anyone has managed to do this using ISE?
http://www.cisco.com/en/US/products/ps6128/products_configuration_example09186a0080ac2fda.shtml#wlccHi, Sorry for the late reply, I have been busy with a Proof Of Concept with the ISE.
I have tried your suggestion and I cannot get the same results as you.
I notice that the logs in your report were generated by an ASA. Do you know whether the same can be done with a switch dACL?
i have this configuration...
dACL
3k-access#sh ip access-list int fa0/1
permit udp host 10.1.10.103 any eq domain
permit icmp host 10.1.10.103 any
permit tcp host 10.1.10.103 host 10.1.100.21 eq 8443
permit tcp host 10.1.10.103 host 10.1.252.10 eq www log-input
deny ip host 10.1.10.103 10.1.0.0 0.0.255.255
permit ip host 10.1.10.103 any
Logging config...
logging esm config
logging trap debugging
logging origin-id ip
logging host 10.1.100.21 transport udp port 20514
with the above onfiguration, I get a report which shows the syslog messages of successful authentication and download of the dACL, but then when I access a URL, i do not see any events about the URL that was accessed or even the IP that was accessed.
DO you know if this can be done? maybe I am looking at the wrong report? Can you help?
Mario -
When use POP3 send and receive email, the outlook always popup a windows
Hello guys,
there is another question in Exchange 2013, when i tired to the send and receive email by using POP3, the outlook always popup a windows ,the error message is "ERR Logon Failure, Unknown user name or password ". I can fully confirm that the username
and password is correct.
The Exchange confguration as below,
POP3 : 995 SSL
SMTP : 587 TLS
I'm very appreciate for guys help.
Thanks
David
Exchange Lync SharepointHi,
How did you configure the POP3 account in the outlook?
Please refer to the following article to configure it:
Configuring POP3 Email in Microsoft Outlook Using a Secure Connection (SSL)
Thanks.
Niko Cheng
TechNet Community Support -
Have just purchased extra storage and had it confirmed but iPhone won't backup after following all the instructions message says unable to be completed other devices from this location are backing up successful
Hey Mhowelm!
Which of the sections in the article you have linked most closely reflect the issue with your ability to backup your phone on iCloud? And what happened when you tried the troubleshooting steps associated with that link? I will repeat the link here for your convenience:
iCloud: Troubleshooting creating an iCloud backup
http://support.apple.com/kb/ts3992
You can also backup your phone with iTunes, and you may need to attempt that as a troubleshooting step for this issue:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
I get message sayng that the card is not accepted at the particular store
The same thing happened to me this week end.
I tried what i was told to try : enter (again) credit card data, for if it is wrong (but, it WAS right, as I could buy apps and music with this card before)
I cheked my bank acount, my credit card works in stores and with amazon...
So their answer is "use gift cards", which is unacceptable.
Was your problem solved after you posted this message (quite old)? -
Hi my MacBook won't start up using guest user and can't get back to my log in
Hi guest user is just buffering and will not cancel
No, you marked you as the star.
Authorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7. -
i have an iphone, imac and 2 ipod touches 5th generation. I just purchased some apps and songs on the ipad with hopes they would transfer to all the other devices. some of them did go to all devices while others did not. when i go to purchases on one of the ipods they show up as not purchaced (even though they may be on 2 of the other devices). my iphone has them there, but it says waiting to download. its been a day and they are still waiting to download. I've checked settings on all and they are set to automatically download and all devices share the same apple id. not sure what ive done wrong and have tried several things. hopefully i haven't confused you too much.
My problem was that Software Update didn't check for updates every day, and maybe never...
Finally I found that: http://hints.macworld.com/article.php?story=20120824124203635
Basically all you have to do is open the Terminal and type:
sudo defaults write /Library/Preferences/com.apple.SoftwareUpdate.plist ScheduleFrequency 1
The number, 1 in this case, means the frequency which Software Update is going to check for updates, so 1 means every day.
If this doesn't work you can try two things (or both, but in this order)
- Go to /Library/Preferences/ and delete the file: com.apple.SoftwareUpdate.plist, then open Software Update... to create a new file, and go to System Preferences to configure it again. Finally open the Terminal and try the command at the beginning of this comment.
- If Software Update continues without checking for updates every day, open the file: com.apple.SoftwareUpdate.plist and you will see a preference that is: ScheduleFrequency with the number 1 at its right and you will see that the type is String, copy the file to the Desktop (for example) and change the type String to Number, then drag the file in the Desktop into the Preferences folder and replace the first. It will work. (For this part you will need Xcode) -
I can't make an in-app purchase in the app game Campus Life. iTunes goes to the credit card and I don't have a credit card, and so an error shows up insufficient funds. I have money in my iTunes account from the gift card. How do I buy through iTunes not through a Credit card? I didn't see anything on iTunes/apple account that will let me change it. I see other people can get gems or whatever through iTunes in-app. Please help ASAP! Thanks.
I'm having the same problem with the cards app by Apple. Someone please help!
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Wanted to buy ipod nano, but got a problems with payment information. And now can't cancel an order.
Where did you try and order it? From Apple's website? Perhaps this page can help.
Viewing & Changing Orders
B-rock -
? Why
Have you contacted iTunes support ? http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store
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