I made a purchase using guest checkout and no email confirmation

This topic has been moved to Customer Service under the board BestBuy.com for further review.

Any resolution will likely have to be made through iTunes customer service.  People responding on this forum are other users like you and if it is something not connecting at Apple there's nothing we can do, sorry.  Here's iTunes' customer service in case you weren't using that:
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

Similar Messages

  • I bought an iPhone5 in the US Apple Store using "guest checkout".  Now I must CHANGE Ships TO adress, because I forgot apartment number in adress.  if I login with my Apple ID, it says that I don't have permission to open that Order.   Any ideias anyone?

    I bought an iPhone5 in the US Apple Store using "guest checkout".
    Now I must CHANGE Ships TO adress, because I forgot apartment number in adress.
    if I login with my Apple ID, it says that I don't have permission to open that Order.
    Any ideias anyone?
    Tnx

    At official Apple page's I found this:
    With our Guest Checkout feature, you can check out on the Apple Online Store without an Apple ID or password. Simply add the items you would like to purchase to your shopping basket, enter your shipping and payment information, and click the "Place Order Now" button.
    You will be able to visit online Order Status to check your order status and track shipments.
    To cancel items, add items, or make changes to your order, please call 1800 88 20 45.
    What number I must dial?
    1-800-My-Apple or 1800 88 20 45
    Thx.

  • HT4009 I made a purchase in an app and it didn't go through but it took money from my iTunes account, how do I get my money back?

    I made a purchase in an app and the app didn't give me the purchase, but took money from my iTunes account. How do I get my money back?

    Hi Epic Awesome16,
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    Before ordering your book preview it using this method - http://support.apple.com/kb/HT1040 - and save the resulting PDF for reference - the delivered book will match it.
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    Hi
    Welcome to Apple Support Communities,
    You can redownload some in-app purchases, see the article below for more info. And, if you aren't able to redownload the in-app purchase, you can always find a link to the application developers support in the App Store.
    iTunes Store: About In-App Purchases
    http://support.apple.com/kb/ht4009
    Redownload an In-App Purchase
    If you lose your In-App Purchases because apps were accidentally deleted or you had to restore your device without a backup, you may be able to download some of your purchases again for free. See which types of In-App Purchases you need to purchase again or can redownload for free in the table:
    Type
    Download for free
    Purchase Again
    Consumable
    X
    Non-consumable
    X
    Non-renewing subscriptions
    X
    Auto-renewable subscriptions
    X
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  • TS3992 Have just it purchased extra iCloud storage and had the confirmation but my iPhone back up keeps saying unable to complete . All instructions followed and other devices are backing up successfully from this location

    Have just purchased extra storage and had it confirmed but iPhone won't backup after following all the instructions message says unable to be completed other devices from this location are backing up successful

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    iCloud: Troubleshooting creating an iCloud backup
    http://support.apple.com/kb/ts3992
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    iOS: Back up and restore your iOS device with iCloud or iTunes
    http://support.apple.com/kb/ht1766
    Thanks for being a part of the Apple Support Communities!
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  • I use my account in iTunes, and also in my iPad and iPhone. I've already made some purchases using a Visa Credit Card that was attached to my account. Today, for my surprise, not only this particular one, but some other cards that i have are being refused

    I get message sayng that the card is not accepted at the particular store

    The same thing happened to me this week end.
    I tried what i was told to try : enter (again) credit card data, for if it is wrong (but, it WAS right, as I could buy apps and music with this card before)
    I cheked my bank acount, my credit card works in stores and with amazon...
    So their answer is "use gift cards", which is unacceptable.
    Was your problem solved after you posted this message (quite old)?

  • Hi my MacBook won't start up using guest user and can't get back to my log in

    Hi guest user is just buffering and will not cancel

    No, you marked you as the star.
    Authorization
    Macs:  iTunes Store- About authorization and deauthorization.
    Windows: How to Authorize or Deauthorize iTunes | PCWorld.
    In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.

  • My iphone is set to automatically download.  i just made some purchases from my ipad and now my phone has the app and songs showing up, but it says waiting to download.  what gives and how do i fix?

    i have an iphone, imac and 2 ipod touches 5th generation.  I just purchased some apps and songs on the ipad with hopes they would transfer to all the other devices.  some of them did go to all devices while others did not.  when i go to purchases on one of the ipods they show up as not purchaced (even though they may be on 2 of the other devices).  my iphone has them there, but it says waiting to download.  its been a day and they are still waiting to download.  I've checked settings on all and they are set to automatically download and all devices share the same apple id.  not sure what ive done wrong and have tried several things.  hopefully i haven't confused you too much.

    My problem was that Software Update didn't check for updates every day, and maybe never...
    Finally I found that: http://hints.macworld.com/article.php?story=20120824124203635
    Basically all you have to do is open the Terminal and type:
         sudo defaults write /Library/Preferences/com.apple.SoftwareUpdate.plist ScheduleFrequency 1
    The number, 1 in this case, means the frequency which Software Update is going to check for updates, so 1 means every day.
    If this doesn't work you can try two things (or both, but in this order)
         - Go to /Library/Preferences/ and delete the file: com.apple.SoftwareUpdate.plist, then open Software Update... to create a new file, and go to System Preferences to configure it again. Finally open the Terminal and try the command at the beginning of this comment.
         - If Software Update continues without checking for updates every day, open the file: com.apple.SoftwareUpdate.plist and you will see a preference that is: ScheduleFrequency with the number 1 at its right and you will see that the type is String, copy the file to the Desktop (for example) and change the type String to Number, then drag the file in the Desktop into the Preferences folder and replace the first. It will work. (For this part you will need Xcode)

  • HT4009 How do I make an in-app purchase using iTunes card and not a credit card? Please Help!

    I can't make an in-app purchase in the app game Campus Life. iTunes goes to the credit card and I don't have a credit card, and so an error shows up insufficient funds. I have money in my iTunes account from the gift card. How do I buy through iTunes not through a Credit card? I didn't see anything on iTunes/apple account that will let me change it. I see other people can get gems or whatever through iTunes in-app. Please help ASAP! Thanks.

    I'm having the same problem with the cards app by Apple. Someone please help!

  • How can I cancel an order, that was created using Guest Checkout? Or how can I associate in with my account?

    Wanted to buy ipod nano, but got a problems with payment information. And now can't cancel an order.

    Where did you try and order it?  From Apple's website? Perhaps this page can help.
    Viewing & Changing Orders
    B-rock

  • HT201303 In store app purchase wifi says please contact iTunes store cannot confirm this purchase.  Made 5previous purchases. Hit ok and says cannot connect to ITunes store called cc company AOK on there end

    ? Why

    Have you contacted iTunes support ? http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

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