I made an in app purchase, but it hasn't downloaded, I have tried to restore purchases and deleting and re-downloading it still with no luck, can anyone help?

Hi there, The best thing I would do is contact the app maker!
How to get in contact with makers:
1. App Store Developer Website
2. In App Contact Support (Some app's don't have this!)
3. App Store Contact Email (I have not seem to have located the contact emails yet!)

Similar Messages

Hi. Having trouble viewing a downloaded file from a site. iPad is telling has not got a app to open file ,but have downloaded so many now and none of them are any help. Tried this on my android phone still nothing. Please can anyone help as slowly ma

HHi having trouble viewing a downloaded file from a site my iPad is telling me I don have a app to open file . And have downloaded loads of apps and still no joy . Have tried this on my android phone to and still nothing. Please can anyone help as slowly going crazy. Thanks tim

What type of file? From what site? What Apps have you downloaded for it?
Perhaps if you provide details of what you are doing we can provide more precise help.

I bought a second hand G4 iBook with iLife 09 on it. I have copied iLife to my new Macbook Pro. The applications would not open, so I did a software update and update all three applications, but they will still not open. Can anyone help?

I bought a second hand G4 iBook with iLife 09 on it. I have copied iLife to my new Macbook Pro. The applications would not open, so I did a software update and update all three applications, but they will still not open. Can anyone help?

The seller should have given you the original disk so that you can reinstall as needed. But it likely was a single-user license (which really means single computer) so you can only have a copy on one computer at a time. If the seller didn't give you the disk he is probably still using the software on his new Mac. Your best option to get any of the iWork apps to use in OS X 10.6.6 or later is through the Mac App Store. You can then install them on any Mac you have that has access to the Mac App Store using your Apple ID.

HT1751 Hi I followed the istructions to copy/move iTunes music to a new PC, can see albums listed in Library, but SYNCH does not put any music on iPod. It took me three weeks to import my CDs into iTunes and i DON'T want to do it again! Can anyone help ?

Hi I followed instructions to copy/move iTunes music to a new PC. I can see albums listed in the library but SYNCH will not put any music on my new iPod.
It took three weeks to import my CDs on the old PC and I don't want to do it again!
Can anyone help ?

Take a look here; it should help:
iTunes for Mac: How to copy purchases between authorized computers
Though it refers to items purchased from the iTunes Store, it applies to all your iTunes content. And if you happen to also own an iPod:
How to use your iPod to move your music to a new computer
Once you have the tracks on some removable medium, you can mount that on your new computer and then just drag the content to the iTunes window. Make sure that the option to "copy files to iTunes Music folder when adding to library" is set in the iTunes -> Advanced -> General preferences before you do. Alternatively, you can use the Add To Library command and select each track (or folder of tracks).
If you won't be using that Windows system once you move the content, don't forget to deauthorize the system from your iTunes Store account before you dispose of the computer.
Regards.
Message was edited by: Dave Sawyer

My macbook pro is connected to internet via my time capsule but my iPad and iPhone won't. it shows wifi connection to the time capsule but when i go on to the internet on the iPad or iPhone, it comes up with network error. can anyone help?

my macbook pro is connected to internet via my time capsule but my iPad and iPhone won't. it shows wifi connection to the time capsule but when i go on to the internet on the iPad or iPhone, it comes up with network error. can anyone help?

This can be caused by a number of issues.
Was everything working and then suddenly stopped??
Or is this a new clean setup and has never worked.
Do you have a cable modem which is not a router and the TC setup in bridge? That will cause it. The TC must be in router mode, ie dhcp and nat.
Check the IP the MBP gets including dns and gateway..
Then check the ipad/iphone.. post what IP dns and gateway (router in applespeak) they get.

I am trying to open a document I saved on a previous version of Pages, but ever since I updated, I get a message: "couldn't be opened: the required index.xml file is missing". Can anyone help me here?

I am trying to open a document I saved on a previous version of Pages, but ever since I updated, I get a message: "couldn't be opened: the required index.xml file is missing". Can anyone help me here?

Check this thread with possible answer from PeterBreis
Pages & Mavericks - "The required index.xml file is missing."
What can I do to open a pages file she I get this message"the required index.xml file is missing" ?

I tried updating iphone 6 to 8.1.3 But the phone went dead. I have tried using restore options - both update and erase, but the process stops when it tries to update Iphone firmware.

I tried updating iphone 6 to 8.1.3 But the phone went dead. I have tried using restore options - both update and erase, but the process stops when it tries to update Iphone firmware.

Put your phone in DFU mode,
Hold the Power Button (3 secs)
Continue holding the power button and also hold the home button (15 secs)
Release the power button while continuing to hold the home button (10 secs)
Your device should prompt with the "Connect to iTunes Screen"
Restore.

TS1398 iphone2 can not scan for my wireless network; i tried all troubleshoots but still same problem. Can anyone help?

iPhone2 can not scan for my wireless network; i tried all troubleshoots but still same problem. Can anyone help?

Anyone have any ideas or information to help with this? Any help and consideration is MUCH appreciated.

My iPad 2 screen has greenish, pinkish streaks all over. I have hard started and restored but no change. What should I do? It's still under warranty. Can anyone help here?

My iPad 2 screen has greenish, pinkish streaks all over. I have hard started and restored but no change. What should I do? It's still under warranty. Can anyone help here?

Call apple or take it into an Apple store. What's wrong is beyond a user fix.

I was watching a movie on itunes and i exited, but started to rewatch later. when i tried, the movie was reset to the beginning and wouldnt let me skip to where i was before. can anyone help me?

i was watching a movie on itunes and i exited, but started to rewatch later. when i tried, the movie was reset to the beginning and wouldnt let me skip to where i was before. can anyone help me?

yes yes and yes. but now the movie has completely disappered from my iTunes and from my iPhone. I had 16 days and 19 hours left to watch my movie when I started it, and after I started it I still had 23 hours to complete it. Now it is completely gone.

Hi,My friend gifted iphone 4s that is purchased in US and it is an unlocked version.I am in India and when I put my SIM it is still showing no service.Can anyone help me.

Hi,My friend gifted iphone 4s that is purchased in US and it is an unlocked version.I am in India and when I put my SIM it is still showing no service.Can anyone help me.
Regards
Chetan

Find out exactly where your friend purchased it. If they did not get it directly from Apple, it was most likely hacked, not legitimately unlocked.

HT201210 My 3GS will not power up. Tried restoring through iTunes but ended with failure. Can anyone help? Thanks

My 3GS will not power up. Tried restoring through iTunes but ended with failure. Can anyone help? Thanks

See
iOS 5: Updating your device to iOS 5
http://support.apple.com/kb/HT4972
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect to your computer & click on the "Update your device using iTunes".
Tip - You may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. After you update to iOS 5.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

I have an Iphone 3g. I had it unlocked by Apple now my apps don't work! Have tried syncing phone, reseting phone, deleting and reinstalling apps but still not working. Help!?

Hi, I have an iPhone 3G. I had it unlocked by Apple, now my Apps don't work. They open then immediatly close again. I have tried: syncing, reseting, reloading the Apps. Can anyone help!?

settings->store and make sure your appleID is set correctly if it's not then what you exp would happen

All downloads from either app store or icloud keep on freezing. Have tried restart of wifi, ipad, iphone and nothing helps. What can i do?

I keep on getting download problems from both app store as well as from icloud.
I have tried to reinstall some programs but they keep on failing to download.
I have this problem for both my ipad 2 as well as my iphone 5. I currently live in italy and have checked whether i have problems with local router but everything checks out.
I have tried both resetting iphone and ipad, restarting them both etc but nothing helps. Do you know whether there are any issues with app store or icloud in the last 4days.
Thanks for any help on the matter

In case anyone is having the same problem, I thought I'd post an update. I realized there was an Apple store on my way home from the trip I was leaving for so I decided to stop in. I waited 20 minutes for the next Genius so I wandered the mall and played with the iPad. No big deal. It took less than ten minutes for the person helping me to confirm there was a problem and swap the iPhone for a new one and send me on my way. I got home, connected it to iTunes and restored from the last backup (after uploading the photos I'd taken since then to my Mobileme account!). No problem whatsoever.
I'm really glad I decided to go that route instead of taking it to Verizon.
It's been two months and I've not had a single problem since.
-- Stephanie

I've just been given a View Quest Book Box as a present but do not have a serial number to set it up and register the product on my adobe reader account. Can anyone help?

Can anyone help? I've got an adobe account and want to register the Book Box but the number that is on a small sticky lable on the back of the Bookbox which i assumed was the serial number is coming back as invalid.

Unless that is a new product from Adobe (I say new because I have never heard of Adobe selling anything with that name) you are going to have to contact the actual vendor for help

I made an in app purchase, but it hasn't downloaded, I have tried to restore purchases and deleting and re-downloading it still with no luck, can anyone help?

Similar Messages

Maybe you are looking for