I made an itunes account last night for my sister and now i cant access it. HELP

okay i made this account for her just recently. however it will not take the password at all. but for some reason, it only takes the password on rare occasions and tells me that i need to verify the account. i have not gotten any of the emails or password resets. and when i try to answer the security question it says my date of birth doesnt match the records. i just cant get into this account, and i just put money on it to complete making it. so why is it doing this and how can i fix it? also, when i seach for my apple id, it doesnt turn up on the records either...maybe bc its not verified?

Hi,
If this was an @Mac.com name the password neds to be less then 17 characters  (It can be up to 16 as ths is an AIM server Limit)
The Apple Registration page does not tell you this.
IF this applies to you change your password at iForgot
It appears that iCloud (@me.com) names set up since iCloud was "released" cannot be used in Snow Leopard/iChat 5 or earlier.
11:08 PM      Saturday; November 5, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

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