I made my apple Id a long time ago. I do not remember the answers to my security questions but when I send the questions to my email, they get sent to an old email that was deleted. How do I change the email they get sent to?

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane

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HT5622 My husband and I both have iPhones. We are currently using the same Apple ID. I have my own ID but when I send him a text message it comes back to me or goes to my computer. How do we separate the 2 ID's so we can send messages?

My husband and I both have iPhones. We are currently using the same Apple ID. I have my own ID but when I send him a text message it comes back to me or goes to my computer. How do we separate the 2 ID's so we can send messages?

You need to reconfigure your phone for use with your Apple ID. I suggest you restore yours as new then reconfigure it with your information and Apple ID. Be sure to disable Find My Phone, if it's enabled, before proceeding.
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software.

How in the world do you reset your security questions? I set mine up a long time ago and do not remember them at all. Please help.

I set my security questions up a long time ago and I recently just tried to purchase something In an app and it asked me my security questions which I have not one clue what they are. I just need to know how to reset them.

http://support.apple.com/kb/ht5312

HT5312 Am I do not know how to change my rescue email as it is wrong and in can not remember my answers to my security questions so I want to change them but I can't as I have the wrong rescue email anyone know how to change your rescue email

Am I do not know how to change my rescue email as it is wrong and in can not remember my answers to my security questions so I want to change them but I can't as I have the wrong rescue email anyone know how to change your rescue email

You won't be able to change it until you can answer 2 of your questions - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to update your rescue email address for potential future use.

Is there any way to undelete an App that was deleted by accident, while at the same time keeping all the info that was in the App?

Is there any way to undelete an App that was deleted by accident, without loosing all the information that was in the App?
Any help would be greatly appreciated.
Thanx P.

Only if you have an iPhone backup from the time before you deleted the app. App data and settings are part of the backup, but iTunes replaces the existing backup with a new one when you sync. Only backups used to restore the phone will not be replaced and marked with a time stamp.
If you included the iphone backup folder into your computer backup routine, you could restore the folder and use the iphone backup to restore your phone. But all data will be set back to theat point in time when the backup was taken.
More info here: iPhone and iPod touch: About backups

I created an Apple ID for iTunes using a work email address and left that company before I had an opportunity to change the email and password for that account. How do I change the email address to a new one that I can access?

I created an Apple ID for iTunes using a work email address and left that company before I had an opportunity to change the email and password for that same account. Now I can't seem to login to that account and I can't choose the option for forgot password because it will send email to the old workplace. How do I change the email address to a new one that I can access?

If you remeber the password to that Apple ID then follow these steps
1 - Make sure you have an email address that is NOT an Apple ID
2 - Go to AppleID.Apple.com
3 - Where it reads Manage Apple ID - Sign in
Once you are signed in want to make sure the email address you are wanting to use is NOT set up as a "Recovery/Rescue" email for this account.
[To check this - Main page where you see Primary ID - below do you see the email address you want to use listed towards the bottom? Yes - Delete / No - Good ./. If made any adjustments "Save" Next on the left select "Password & Security" - Answer your security questions you set up "if you have any" then scroll towards the bottom and check to see if you see the email address you want to use. Yes - Delete / No - Good] <-> Also you can change your password on this page as well. Any adjustments made "Save"
Once this is done go back to the main page where you should read "Primary ID" and change the email address that is showing to the new email address youo want. "Save" Done
I learned this not to long ago and worked for me. Hope this helps you!

HT204053 I recently moved my song library to a new computer. I went to authorize my songs for the new computer, but about 1,000 will not authorize. They are authorized on an old account that was linked to my old work email. Can I do anything to get thes

So I have about 1000 songs that I can no longer access because they are linked to my old account. I cannot access that account, because the email I used for it was my old work e-mail. I got laid off in 2009, so I have no way to access that e-mail. Is there a way I can unlock these songs, or are they lost? They are still on my iTunes, and everytime I go to play them, it says I need to authorize them to play on this computer. What can I do? Thanks for any help!!!

You can update an older Apple ID that is no longer a working email address by using a new email address. Just make sure that it is not an email address that you are using in your second Apple ID.
Once you have rehabilitated the old Apple ID, authorize the Mac to use content from both Apple IDs.
Manage your Apple ID -
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
http://support.apple.com/kb/HE37

When I send a text using iMessage from my mini iPad, it selects a photo that I deleted from my MacBookPro (in Users

When sending iMessages using iPad mini an old photo that I've deleted from my MacBookPro in 'System Preferences/User&Groups' pops up with each iMessage I send. Genius Bar said iMessage was pulling this from iCloud and they recommended I change the photo inmy iCloud account, which I did. This did not help. Where could iMessage be gathering an old photo that's been deleted? Has anyone experienced this? and if so, is there a solution/fix?

I don't follow where this picture is appearing. You have to go to some trouble to add a picture to an iMessage. Might it be popping up from a contact name you are using that happens to have a picture associated with it in your contacts list?

When clicking on an attachment to an email, it will only save rather than save or open. How can I change the setting to allow me to open an attachment before deciding whether or not to save it?

There is a dialog box that appears when I click on an email attachment that asks whether to open or save a .pdf document, and whether I always want that action to be taken. However, when clicking a .doc or .docx document, I no longer have the choice. How can I revive the dialog box to choose to 'open' the file rather than being forced to 'save' the file?

Try to clear the cache.
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
See also:
* http://kb.mozillazine.org/File_types_and_download_actions
You can rename such files with a .html file extension and give them a .jpg file extension to make applications see them as an image.<br />
If Windows is stubborn and keeps the .html file extension and you end up with image.jpg.html then add quotes around the name ("image.jpg")

I need to reset my security questions but when I send an email to the rescue email it doesn't get to me its the wrong email. help?

iTunes wont let me download any music and I have over $20 on my account. It says I need to answer my security questions but I don't know the answers. When I try to send an email to the rescue email, it doesn't work. It says the email starts with an "h" but none of my emails start with an "h". I also don't know how to edit the email. Someone please help!

You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(111154)

I am trying to sync my itunes from the cloud onto a new phone but my boyfriend and I share a computer and it keeps coming up with his information to transfer. How do i change it to my information?

Hi,
I am trying to upgrade to a new phone and when I plug it in the computer it thinks I am my boyfriends itune even though I signed in as myself. How do I make the computer think that it is my cloud itune information that I want to restore onto this phone? I have already authorized this computer.

april1963 wrote:
Hi,
I am trying to upgrade to a new phone and when I plug it in the computer it thinks I am my boyfriends itune even though I signed in as myself. How do I make the computer think that it is my cloud itune information that I want to restore onto this phone?
To use iTunes, you need to first backup your old iPhone to this computer, then you can restore your new iPhone from this backup on this computer.
How do I make the computer think that it is my cloud itune information
You don't.

My browser dowloads everything automatically in MyDocuments. But, for security reasons, I need to setup a different download path, to a different location, where I keep my personal files. How do I change the download path? Thanks, Dan.

My Firefox 3.6 is setup to download anything automatically in MyDocuments (which I never use).
For security reasons, I designated a different location on my hard drive, where I keep my confidential files.
How do I change this downloading path? I tried to change it by going to "Tools-Options-Save Files To", but it does not work.
Thanks,
Dan.

Do you have any extensions that might interfere?<br />
See [[Troubleshooting extensions and themes]]
Does it work if you select Tools > Options > General : Downloads : "Always ask me where to save every file" ?
Your above posted system details show outdated plugin(s) with known security and stability risks.
# Shockwave Flash 10.0 r42
# Java Plug-in 1.6.0_03 for Netscape Navigator (DLL Helper)
Update the [[Java]] plugin to the latest version.
*http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)
Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/

HT4847 I have bought extra iCloud storage, I have 23GB storage left but when I try to update FIFA 13 it says there isn't enough local storage!!! How do I use the iCloud storage?!?! Thank u

I Have bought extra iCloud storage, I have 23GB of storage left but when I try to update fifa13 it says there's isn't enough local storage?!?!

Thay's correct. Buying iCloud storage does not increase the local storage capacity of your iPad.
Your iPad will always have the 16, 32 or 64GB of storage you bought it with.
iCloud storage is space on Apple's iCloud servers - not on your device.
You'll need to clear some space on your iPad to make room for apps.

I have changed the email address related to my Apple ID.However the old email address has stayed on my old Ipad and I cloud.How do I change this as I can't remember the password.

Can anyone help with this please ?
When I try to retive the password using the old email address I don't get an email....
thanks

Hey lotuselise1968,
Thanks for the question. The following resource may help to resolve your issue:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
iCloud
iOS 6 and later: Go to Settings > iCloud.
- If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
- If you're still signed in with your previous Apple ID:
1. Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
2. Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device.
Thanks,
Matt M.

My Apple ID email has been deleted, how can I change the email?

I can't remember my security questions :/

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100131)

I made my apple Id a long time ago. I do not remember the answers to my security questions but when I send the questions to my email, they get sent to an old email that was deleted. How do I change the email they get sent to?

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