I mistakenly clicked to purchase the HD version of Downton Abbey. I have lite internet access! I should have purchased the SD version instead. Can I cancel the purchase and go back to buy the SD version?

Is it possible to cancel the purchase - it says that there are 11 hours left just to download episode one!!!

When you purchase an HD movie or show, in most cases the SD copy can be downloaded from your purchases area in iTunes. On the main iTunes Store page, go to Purchases under the Quick Links and then select Movies or TV shows as appropraite. Click the "Not On This Computer" button. Uncheck the "Download HD when available" box and you should then see the SD copies of the movies/shows and be able to download them.
Note that with digital copies from a Blu-Ray or DVD, if it comes with an HD copy, you normally cannot get the SD copy as well and have to purchase it separately if you want it.
Regards.

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Can I uninstall an update and go back to older the version ?

hi i have a macbook pro intel and i am using Mac osx 10.5.8, now i have a apple wireless keyboard, recently i just installed the "alluminium keyboard update 2" after which my keypad has stopped responding, i request is some one can offer a help ..... i just want to uninstall this update and go back to the older version .....

Hi,
One simple way would be to completely uninstall your keyboard drivers, updated that they are, and reinstall from scratch, then deny the unwanted updates the right to install.
Another way is to get details about the culprit by using Terminal and typing the following commands:
grep swupd /etc/swupd/com.apple.server.swupdate.plist > ~/Desktop/update_list.txt
(This will get you a list of software updates you've installed on you Mac, in text format, directly on your Desktop)
Then:
sudo rm -rf /usr/share/swupd/html/xxx-xxxx/
(Where "xxx-xxxx" stands for the actual update number you want to delete)
You'll have to reboot your Mac, and hope that the rollback that will ensue will take place without a glitch. You may find your keyboard unresponsive at first, time for the system to fetch the old driver back from it was stored.

Hey, i was using the trial version. today is my last day and i want to buy the reald paid version. will i lose the work i was doing till today if i buy the paid version?

hey, i was using the trial version. today is my last day and i want to buy the reald paid version. will i lose the work i was doing till today if i buy the paid version?

Your mileage may differ, but when you reach the end of the trial period, you will get a dialog telling you so and directing you to log into CC and activate that version. You don't need to reload the program usually.
That said, if you were being careful, you would copy the program files to another directory. Since the program manager assets are just pointesr to the files in the directories were they reside, you shouldn't need to copy the video/image files--just the program files

Since I upgraded I can't edit my files - keepts asking me to buy the service which I already purchased

Since I upgraded I can't edit my files - keepts asking me to buy the service which I already purchased

Hi teresaf31018510,
Could you please share the screenshot of the error message that appears when you try to edit PDFs.
Also, let me know if you have purchased license or subscription for Acrobat DC version.
Hope to hear from you.
Regards,
Anubha

My Adobe trial for Photoshop Elements 10 for the Mac was over and I wanted to buy the application. The screen message was "Your trial has expired...but the fun doesn't have to end! Buy now to continue using Photoshop Elements 10 without having to download

My Adobe trial for Photoshop Elements 10 for the Mac was over and I wanted to buy the application. The screen message was "Your trial has expired...but the fun doesn't have to end! Buy now to continue using Photoshop Elements 10 without having to download or re-install. " and then the button "Buy Now". When I hit the Buy Now button I am put in a field to buy Photoshop Elements 13, with no way to change to Elements 10. I do not want to go through the hassle of reinstalling etc. In fairness, it's been over a month since making the decision to buy. Still, I consider this a nightmare. Any ideas on how to buy the app I've got withou having to purchase a whole new one? Thanks.
If worse comes to worse, will I need to uninstall the trial if I buy a new version? Can I use part of it lime download assistant?

Adobe does not sell older versions of their software. If you wish to purchase an older version you will have to find and take your chances with a third party vendor.

Hi! I`'m from Russia and i want to buy the new unlocked iPhone 4S in the U.S. in November, but i need to know, am i need this doc's?"What to Bring with You Your old mobile phone, if you're replacing it. Social Security number of the account holder. etc"

Hi! I'm from Russia and i want to buy the new unlocked iPhone 4S in the U.S. in November, but i need to know, am i need this doc's?
What to Bring with You
Your old mobile phone, if you’re replacing it.
Social Security number of the account holder.
Valid government-issued photo ID.
Carrier account password, if you have one.
Your Apple ID and password.

http://www.apple.com/iphone/LTE/
According to Apple's list (link above) you will probably want to pick up a Sprint or US Cellular model. HOWEVER, as I mentioned above I know that the Verizon iPhones come unlocked from the factory (assuming it will be the same for iPhone 6 and 6+). I DO NOT KNOW if the Sprint and US Cellular models come unlocked. But I am sure some quick internet research will lead you to the answer.
I think your goal would be to get a Sprint or US Cellular version. Also I believe a law was just recently passed that allows someone to have a phone unlocked by the carrier no questions asked. So even if the Sprint and US Cellular iPhones are locked you can have them unlocked.
Update:
http://www.cbsnews.com/news/obama-signs-bill-unlocking-cellphones/

I am in Vietnam and I want to buy the latest book in US

I am in Vietnam and I want to buy the latest book in US, however, the app store does not support. How can I purchase the book? Please help me!

You can only purchase and download content from your own country's store - to be able to buy from the US store you need a valid billing address in the US and be in the US when purchasing from it. At the moment I think that only free books are available in the Vietnamese store, so I don't think that requesting that the book be added to your store will have any impact (and Apple can't sell a book in a particular country without the publisher granting them a license to do so). Is the book available in any other ebook stores/apps that you have access to ?

I 'm French and i want to buy the iphone 5 unlocked in USA

Hello i'am French and i want to buy the Iphone 5 unlocked in USA. Because i will go to USA. Is it possible ? And how i would do it ?
Thank You !

Well mate, this is a bit complicated here in North America (being from Europe myself): in the USA you can as of now only purchase phones locked to the three major carriers and they only support the "local" LTE bands. In Canada (where I live) on the other hand, you can purchase unlocked iPhones (if available!) from any Apple Store. However they also only support the North American LTE frequencies, while in Europe they are slightly different. This is the reason, why Apple sells three different iPhone 5: http://www.wired.com/gadgetlab/2012/09/iphone5-lte-model/.
So to prevent hassle, I would strongly recommend to purchase the iPhone 5 in Europe.
Good luck!

I have an iPad 1 and would like to buy the new iPad. Will Apple exchange my old iPad for the new one . I live in Saudi Arabia.

I have an iPad 1 and would like to buy the new iPad. Will Apple exchange my old iPad for the new one . I live in Saudi Arabia.

Apple does not take trade-ins. You'll have to look for a dealer that does, though you'll probably get more for the iPad 1 if you sell it yourself.
Regards.

I am trying to update my billing detail on my IPAD2. However it keep on saying that the country need at least 3 characters long. But the country field is a dropdown list with Malaysia's states all with 2 characters long only! I can't make any purchase now

I am trying to update my billing detail on my IPAD2. However it keep on saying that the country need at least 3 characters long. But the country field is a dropdown list with Malaysia's states all with 2 characters long only! I can't make any purchase now because I can't verify the billing detail because it just doesn't work! Very frustrating now.

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I purchased gems from a game and didnt get them because my method was declined i want to remove the order so i dont pay for it and so i can update my other apps and i want to remove the method i will be thankfull if someone help me

i purchased gems from a game and didnt get them because my method was declined i want to remove the order so i dont pay for it and so i can update my other apps and i want to remove the method i will be thankfull if someone help me without updating the payment method i cant update my apps in my iphone i want to remove the method and remove the order i dont want it

Click here and ask the iTunes Store staff for assistance.
(125742)

How can I get my money back I BUY the Coins in the game fieldrunners 2 HD were cut $ 9.99 $ from my account and did not receive any coins?! No. process MHFQZV02X8 please cancel the operation, collected coins and thank you

How can I get my money back I BUY the Coins in the game fieldrunners 2 HD were cut $ 9.99 $ from my account and did not receive any coins?! No. process MHFQZV02X8 please cancel the operation, collected coins and thank you

Apple does not have a presence here, this is a user to user forum. You would probably have more success contacting iTunes Support at http://apple.com/support/itunes/contact/.

I am residing in Doha, Qatar (Middle East) and I wanted to buy the unlock iPhone 4S but not sure if the phone will work here... please help... thanks

I am residing in Doha, Qatar (Middle East) and I wanted to buy the unlock iPhone 4S but not sure if the phone will work here... please help... thanks

It does not. It has listed :ATX Connector 24 (20+4) Pin X 1 PC, P4-12V 4 Pin X 1 PC, SATA 15 Pin X 2PC, IDE/Molex 4 Pin X 6
You need something with 2x PCI Express 6 pin connectors.
If you have enough 4 pin connectors left over after hooking up the rest of your computer this might still work though, if you use some adapters. They require two 4 pin connectors to power one 6 pin. I recommend looking inside your computer and figuring out which connectors you will need.
I work on behalf of HP (But this isn't my job)
Mark my post as “Accept as Solution" if you feel my post solved your issue, so that others with the same question can find the answer.
Please give me Kudos if I wrote something that helped you.

HT204266 Downloaded a movie through ITunes. Intended to use a redemption code. Only options were purchase or rent when searched for the title. Choose purchase, thinking that would prompt using the redemption code. Can I cancel that purchase?

Movie obtained through search for title in ITunes. Intended to use redemption code. Only option was purchase or rent. Choose purchase, thinking it would prompt asking for the redemption code. Instead, it downloaded the movie and charged my account. Can I cancel that order and have my account credited for that accidental purchase?

Since this is an open forum, not Adobe support... you need to contact Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

I need help! I have the iphone 5 and I want to buy the whastsaap, but it turns out I get to put the answers up and answer the questions but I do not remember. Someone could help me? Help! Thank you!

I need help! I have the iphone 5 and I want to buy the whastsaap, but it turns out I get to put the answers up and answer the questions but I do not remember. Someone could help me? Help! Thank you!

Security questions:
https://discussions.apple.com/thread/4533485?tstart=0

I mistakenly clicked to purchase the HD version of Downton Abbey. I have lite internet access! I should have purchased the SD version instead. Can I cancel the purchase and go back to buy the SD version?

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