I mistakenly double ordered Adobe Export PDF software. How can I cancel one order?

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For some reason i have two accounts and I want to cancel one of them. they are yearly contracts but i dont want to pay double for the same product. How can I cancel one account?

for some reason i have two accounts and I want to cancel one of them. they are yearly contracts but i dont want to pay double for the same product. How can I cancel one account?

Is it possible that you are using the same password for the old O2 Study and newer O2 Apple Base Station networks?
If so, Keychain Access is storing the old information about the old network and may be associating it with your AirPort Extreme settings based on the BSSID that William has mentioned.
If that's the case, open Macintosh HD > Applications > Utilities > KeyChain Access and look for a listing with the old network name. Delete this entry. You may need to power down both the computer and the AirPort Extreme and restart them.

I ordered the wrong software how can I cancel my order?

I believe I ordered the wrong programs. When talking to my dell concierge tech. I explained to him my need about converting a pdf file to a preprinted letterhead and be able to type the name and address to the top of the preprinted. I was told I had to get an adobe program 11, which I already had.   It was one of your free ones.   When I contacted the agent at adobe, he told me the program I needed was adobe acrobat and he talked me into trying out your trial program.   It did not work.    He said I would have to order the pro version and he talked me through making my first conversion.   Today I found out about the huge expense of the instructions and the program.   Do you have anything that I can use just to convert a pdf to put the name and address on a preprinted letter?
I am a 82 year old volunteer trying to help a nonprofit organization solicit funds. My only involvement is using a program that will allow this name and address to be changed from company to company.
I would appreciate a response.    I don't need the adobe 11 and the adobe acrobat which are both downloaded off the internet. Can I cancel out on these programs and be refunded?
Glenn Muzik
<Removed by Moderator>

I believe I ordered the wrong programs. When I talked with my Dell concierge I explained to him my need to convert a pdf file to a preprinted letterhead and be able to type the name and address on top of the preprinted sheet. I was told I had to get an adobe program 11 which I already had.   It was one of your free ones. When I contacted your agent at adobe he told me what I needed was adobe acrobat but I would have to get the acrobat pro because I could not do what I wanted to do with your acrobat.   It did not work.   He said I would have to order the pro version. He talked me through making the first conversion. Today I found out about the huge expense of the programs and instructions.
I am an 82 year old volunteer trying to help a nonprofit organization solicit funds. My only involvement is using a program that would allow the name and address to be changed from company to company.    I would appreciate a response.   I don't need the adobe 11 and the adobe 11 acrobat, which are both downloaded off the internet.    I would like to cancel out on these programs and be refunded.
Glenn Muzik
<Removed by Moderator>

Keynote creates separate audio and image file when exporting to quicktime, how can you create one unique file?

I have a Kenote 09 presentation with a presentation soundtrack, when I export it to Quicktime two files are created one with audio and one with video.
¿Is there a way to have this be just one file or to combine this files to have one video+audio file?
I was able to put them together with iMovie, but the image looses quality.
Thanks

Thanks Gary
I tried fixed timing but I needed different timing for each slide. But I did manage to resolve using the following.
Since the audio was just music I first set both Input and Output sound setting in preferences to use Soundflower instead of internal mic and speaker, then played the presentation while recording audio so that the music would be recorded. And finally exported using Recorded Timing. This way the output was one unique file!
Good day

I have subscribed to Adobe Export PDF for one year and paid the fee per my credit card. I just received an sms to inform me of the amount of R230.61 was deducted today by Adobe Systems Software. I did not request to renew for another year.

I have subscribed to Adobe Export PDF for one year and paid the fee per my credit card. I just received an sms to inform me of the amount of R230.61 was deducted today by Adobe Systems Software. If you have charged for another year, please cancel that service and refund me as I did not request renewal for another year. I don't find this service very useful as documents converted to Word is not really usable when trying to do changes and amendments to the document.
Please confirm.
Regards
Esther Grove
082-334-6786
Email: [email protected]@

Hi,
I have cancelled your Export PDF subscription for the order no.AD001162465AP..
Your refund no.is 66181102.
You will get the refund in 7 business days.
Regards,
Florence

I would like to cancel my order, order no: AD001440537EU. Products ordered: Adobe Export PDF, Annual.

I would like to cancel my order, order no: AD00144537EU. Products ordered: Adobe Export PDF, Annual. What do I have to do?
Regards,
Lányi Péter Pálné (Mrs)

You are at the wrong forum; this is the Reader one. In any case, this may be helpful: Cancel your membership or subscription | Acrobat.com online services

Ordered Adobe Export PDF unable to download

ordered
Adobe Export PDF unable to download

Hi Milton,
I see you recently purchased a subscription to Adobe ExportPDF.
To use the ExportPDF service, simply visit http://exportpdf.acrobat.com and click 'Sign in' at the top right corner. Enter your Adobe ID (email address) credentials to log into the service. As ExportPDF is web-based, you simply utilize the tool through your web browser. After you're logged in, you should see the ExportPDF interface, with a button saying 'Select PDF file..' to get the process started.
Let me know if this helps!
Looking forward to hearing back from you.
Regards, Stacy

Subscription Acrobat Pro DC, Adobe Export PDF, Adobe PDF Pack. How can I activate the need of licens?

Subscription Acrobat Pro DC, Adobe Export PDF, Adobe PDF Pack.
How can I activate the need of licens?
The reason can be Adobe policy, I have change computer, added products, stop using any product and so on.

Hans,
When you no longer need the Adobe software on a computer or you wish to move it to another one, you should deactivate the software.
See this link: how to deactivate software. Installation rules will let you install the software on two computers of the same platform (both windows or both mac) but you are limited to running it on only one at a time. If you have only installed it once, you should be able to install it on the other computer. If you have already installed the software twice and you don't have access to your previous computer or you upgraded your computer's hardware, replace a hard drive, upgraded your operating system, or reformatted your drive before deactivating your software, you can ask Adobe Support to help you deactivate the software from the machine. Just have your serial number or Adobe ID ready, and then contact support. Then you can install the software from the links below and enter your serial number to re-activate the software.
If you need to find your serial number, sign in to your Adobe account. On the Manage Accounts page that appears, all of your registered products and their serial numbers are listed in the Plans & Products section. For more information on locating serial numbers, or on registering a serial number, please see Find a serial number.
Pattie
Download software here:
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Downloads for older versions
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Adobe Reader X - Adobe Export PDF

I've been trying today to get subscribed to Adobe Export PDF, but since I live in France, it doesn't seem to be available for purchase. I found a page in French where I was invited to subscribe, but it took me to the French Adobe Store, where this item does not seem to exist.
However, I did reach a page where I was invited to try it out, which I did with a PDF page, really wanting to transfer it into a .csv file, but tried Microsoft Excel as the nearest available. However, when it had tried to process this PDF file, I got the message that the security on the PDF document was such that I couldn't export anything from it. I checked the security on the document and found, surprise, surprise, that yes, I couldn't export from it (or much else either).
So, is Adobe Export PDF supposed to override the security on the original documents, or do I have to have another (paid for) version of Adobe in order to use this facility?
If it is supposed to override the security, how can I purchase, or otherwise access Export PDF in France?
If the security settings continue to prevent any access, do I have to go to the original provider of the document to get them to change the security settings?
Any help would be gratefully received.
Perhaps someone can get on to Adobe in France to ask them to make their pages more logical? i;e. don't invite people to buy something which apparently is not on sale here. If it is, then please make it available on the store page.
Thanks

Try the forum for Adobe ExportPDF:
http://forums.adobe.com/community/exportpdf

How can I cancel my suscription to Adobe Export PDF?

How can I cancel my suscription to Adobe Export PDF?

I'm sorry to hear you want to cancel your subscription. Is there something we can try to assist you with?
If you'd rather just move forward with a cancellation, could you provide the order number and I'll take care of it.
-David

How do I cancel my subscription to Adobe Export PDF

I just purchased Adobe Export PDF, but it won't convert the file I need because it is apparently too large. I want to cancel my subscription but can't. I have gone form link to link on Adobe's website, but they just refer back to links I was just on. Can anyone help me?

The order placed by you for Adobe ExportPDF Annual, Aug 6, 2014 is still being transacted, as soon as the transaction us complete, I shall get it cancelled & refunded.
Please confirm via private inboxing about the cancellation.
Regards
Rajshree

I just renewed my Adobe Export PDF online and it won't work. Help!

I received an email saying that I successfully renewed my subscription for the Adobe Export PDF but when I try to convert a PDF to a Word document it comes back an error.
Please help.

Hi wheelingandable,
It can a little while for an order to process fully. If it's been a while since you renewed your subscription, then make sure that you're signed in to the ExportPDF service. What happens when you log in directly to cloud.acrobat.com/exportpdf?
Please let us know how it goes.
Best,
Sara

Purchase of Adobe Export PDF outside of listed countries

I live in Guatemala and it is not listed amongst the countries where you can purchase Adobe Export PDF. Is there another way by which I could access and purchase this software?
Thank you for your attention.
Ricardo Lujan
[email protected]

Hi Libkie,
Export PDF is an online web application tool and there is no download for this.
Please read the article mentioned below on how to getting started with ExportPDF:
http://forums.adobe.com/docs/DOC-2412
~Pranav

Cancel Adobe Export PDF

I was wondering how to cancel my subscription to Adobe Export PDF before it renews in March since I no longer need the software.
Thanks

Cancel your membership or subscription | Acrobat, Acrobat.com online services

How to cancel adobe export pdf

I haven't purchased this yet, but how would I go about cancelling adobe export pdf when I no longer need it?

Perhaps at this link:
Return, cancel, or exchange an Adobe order
Be well...

I mistakenly double ordered Adobe Export PDF software. How can I cancel one order?

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