I moved CS4 Standard to new Win 8.1 laptop. It won't recognize serial number.

I deactivated and uninstalled CS4 Standard from an old laptop. I tried to install it on a new win 8.1 laptop using an install folder (the new laptop doesn't have a dvd drive), but it wouldn't recognize the serial number. It installed ok as a trial, but this isn't a permanent solution.
What can I do to activate it properly with my serial number?

Same exact thing happened to me (with Adobe trying to sell me CS6)... I have Master Collection CS5, and installed it on a new PC running Win8.1. All my Licenses were good and it installed, but now it won't upgrade. I just got done chatting with Adobe and they said that CS5 will not update on windows 8, and I will have problems with it....
Also - Adobe does track how many times a License is being used. They only allow 3 registrations of any license before it will no longer install. You have to make sure you deactivate Adobe on any computer you're not using in order to free up a license. If you computer crashes and you can't deactivate Adobe, you can call them and they will usually add a license (if you've used up all 3 of your licenses) to allow you to reinstall it. (I know, as I have had both happen to me over the years).

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I'm reinstalling CS4 Standard, and a window comes up asking for my previous CS3 serial number. Found number, but still won't take that. What is wrong?

I'm reinstalling CS4 Standard, and a window comes up asking for my previous CS3 serial number. Found number, but still won't take that. What is wrong?

Contact support by web chat or phone.
Mylenium

I bought the upgrade to Creative Suite 6 Standard, but during the installation I receive the message that the serial number of my previous version (CS 5.5) is uncorrect.

I bought the upgrade to Creative Suite 6 Standard, and the installation system asks me the serial number of my previous version (CS 5.5). I insert it, but it tells me it is uncorrect.
The machine where I'm trying to install the Creative Suite Standard CS 6 uses Windows 8 and no Adobe programs are installed here. When I bought the Creative Standard CS 5.5 I registered it for Mac platform, but I have also a serial number for Windows and it doesn't work.
I tried to register a new product in my Adobe account, using the Windows Serial number that I received when I bought CS 5.5, but it doesn't work.
Thank you.

Yes, I have a TLP license, so which kind of upgrade should I buy?
I'm an Italian user and I would prefer to contact support by web chat but I can't find it in the website, please can you help me? Thank you, I'm desperate!

I bought Photoshop CS6 Extended(education edition) for Mac. Now ik want to install it on my (new) macbook. I have the product code and serial number. I receive an error code: may be a false copy. How can I install this program?

In 2012, I bought Photoshop CS6 Extended (education edition) for Mac. Now I want to install it on my new Macbook. I have the correct serial number and product code, but I receive an error message: the software may be a false copy etc....What to do?

Here is a copy of the error
This means : Installation failed.
Verification of the Adobe Software failed
The product you want to install is no valid Adobe product and seems to be falsified.
HUgo
Op 29-aug.-2014, om 23:42 heeft Jeff A Wright <[email protected]> het volgende geschreven:
I bought Photoshop CS6 Extended(education edition) for Mac. Now ik want to install it on my (new) macbook. I have the product code and serial number. I receive an error code: may be a false copy. How can I install this program?
created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
Hugo please turn off your e-mail signature.
If your serial number is listed as being valid at http://www.adobe.com/ then I would recommend obtaining a fresh copy of the installation files. You can find details on how to locate your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
To download a fresh copy of the installation files please see Download CS6 products.
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6685617#6685617
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I have LR4 already installed and a new disc with LR5 on it (never activated - have serial number). I do not have a drive on my computer to install from the disc. How do I go about upgrading to LR5?

I have LR4 already installed and a new disc with LR5 on it (never activated - have serial number). I do not have a drive on my computer to install from the disc. How do I go about upgrading to LR5?

Download the installation file(s) and use the serial number you have to activate it.
Lightroom - all versions
Windows
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

I am trying to instal CS5 onto my new computer. My other one was stolen. Serial number doesn't work.

I am trying to instal CS5 onto my new computer. My other one was stolen. Serial number doesn't work.

if you can't find your serial number (http://helpx.adobe.com/x-productkb/global/find-serial-number.html), you'll need to contact adobe support (http://www.adobe.com/support/chat/ivrchat.html).
if you can't find your installation disk: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

Hello. I would like to activate my CS3 Educational Program (version 2007) on my new computer. Unfortunatly he is not accepting my serial number. What can I do? I have delated the program on my old computer but it doesn't accept the activation on the new l

Hello. I would like to activate my CS3 Educational Program (version 2007) on my new computer. Unfortunatly he is not accepting my serial number. What can I do? I have delated the program on my old computer but it doesn't accept the activation on the new laptop.

Make sure you are using the correct serial number. Find your serial number quickly
If you did not deactivate the original installation then it is possible your two allowed activations have been used and you need to reset your activation count. To do that you need to contact Adobe Support thru chat and ask them to reset your activations. If you ask for more than that they will tell you they cannot offer you any support.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

When I load Illustrator creative suit (5.5) on my new computer, it loads Then I put in the serial number, which is correct, but when i go to click on the program to use it it says ERROR: localized resource file from this program could not be loaded. pleas

When I load Illustrator creative suit (5.5) on my new computer, it loads Then I put in the serial number, which is correct, but when i go to click on the program to use it it says ERROR: localized resource file from this program could not be loaded. please re install of repair the application and try again. I have done this and it's still not working

anomaly jade,
You only need to use the serial number during installation.
Have you, at least seemingly, been able to install, and then you are unable to start up?
If that is the case, you could try to reinstall using the full three step way:
Uninstall, run the Cleaner Tool, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

I wish to reinstall Adobe Creative Suite 6 Design Standard on a replacement PC using the original box CD and Serial Number. Website says SN is valid but cannot find corresponding Adobe product. My product is not on the drop down list offered. hat do I d

I wish to reinstall Adobe Creative Suite 6 Design Standard on a replacement PC using the original box CD and Serial Number. Website says SN is valid but cannot find corresponding Adobe product. My product is not on the drop down list offered. What do I do next?

Contact support by web chat.
Mylenium

I am trying to install premier elements 11 that I purchased back in 2012 on a new machine with 8.1. I get "invalid serial number" when I enter the serial number I received with the original activation e-mail when I purchased the product, thanks!

I am trying to install premier elements 11 that I purchased back in 2012 on a new machine with 8.1. I get "invalid serial number" when I enter the serial number I received with the original activation e-mail when I purchased the product, thanks!

Error "The serial number is not valid for this product" | Creative Suite

I installed photoshop cs6 in my new computer and when it asks me for my serial number I write it but it wont accept it

I installed photoshop cs6 in my new computer and when it asks me for my serial number I write it but it wont accept it

There are two steps when entering a serial number:
When you enter it in the 24-digit field, you should see a green checkmark. If you see a red x, you may have mis-typed the number, as Ben pointed out, it could be for a suite instead of a standalone product.
If it takes the number and installs, then activation is the next step. If it fails to activate, you may have exceeded your activations or the number might have been retired.
In that case, contact Customer Care with proof of purchase.
Contact Customer Care

Migrated Aperture 3 upgrade from old Mac Book Pro to new Mac Book Pro. Can't open Aperture on new machine because I don't have the original serial number for Aperture 2 program originally installed on the old machine. What is the best solution to this s

Migrated Aperture 3 upgrade from old Mac Book Pro to new Mac Book Pro. Can't open Aperture on new machine because I don't have the original serial number for Aperture 2 program originally installed on the old machine. What is the best solution to this situation

Call Apple and make a appointment.
You have 3 months of care and up to 3 years with paid AppleCare, let them handle it and bring everything in.
Good Luck

I bought Photoshop Elements 10 and would like to transfer it to a new computer. However, I can't find my Serial Number.

I bought Photoshop Elements 10 and have it installed in an old computer. I would like to transfer it to a new computer. However, I can't find my Serial Number.

If you downloaded it from Adobe or registered it with Adobe, you should be able to go to your account and get the serial number.

How do I download creative suite CS6 onto a new laptop (windows 8) - I have serial number for it? Tried normal download and it doesnt come up with anything to enter serial number

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All I want to do is download and use InDesign and CS6 on my new laptop!

Here are a couple of download links for CS6 applications:
Download CS6 products
You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html

I have a new logic board and fce is asking for my serial number from packaging , which has long gone- help?

final cut express
I have a new logic board and fce is asking for my serial number from packaging , which has long gone- help?

Without the serial number your FCE disc is useless and nobody here can help.
Your only chance, if you have the receipt or can prove your purchase is to contact Apple and hope they may be able to help.

I moved CS4 Standard to new Win 8.1 laptop. It won't recognize serial number.

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