I moved from MobileMe to iCloud and all my contacts are lost! The only contacts I now have are from my Exchange account. Any help please. I tried "Import from SIM" but as all my contacts were on MobileMe, they're all gone!!

The only contacts I now have are from my Exchange account. Any help please. I tried "Import from SIM" but as all my contacts were on MobileMe, they're all gone!!

that happens for people who used icloud for everything but contacts. When they updated and went through initial
set up, signing into cloud enabled everything including cloud for contacts. Since they had zero contacts in cloud, cloud cleaned out their contacts, but synced everything else that icloud has, like calendars, reminders etc. If those contacts were never backed up anywhere - they gone. If there is back up in cloud, it needs to be restored.
Contacts sync in the cloud need to be turned off, right after restore.

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I bought a used iphone 4 (gsm) and it was locked on an icloud account i asked the old owner to remove the device from his devices list on icloud and he did but the iphone is still asking to be activated on his icloud account. any help please???

i bought a used iphone 4 (gsm) and it was locked on an icloud account i asked the old owner to remove the device from his devices list on icloud and he did but the iphone is still asking to be activated on his icloud account. any help please???

If it's still asking for the seller's Apple ID and password, then he most likely did not actually remove the iPhone from iCloud. If the problem persists, return the iPhone and get your money back. The seller can figure out the problem and resell the iPhone later.
Regards.

I uploaded 2 powerpoints with no problem, now it looks like it has uploaded to icloud but the icon is a page with a "P" on it. Any help please?

I uploaded 2 powerpoints with no problem, now it looks like it has uploaded to icloud but the icon is a page with a "P" on it. Any help please?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My new iPod has now crashed and is unusable after updating it. Don't update. I just lost the only good thing I have because of them pushing me into it.

My new iPod has been updated. I was pushed into it. So then I thought "it could use one it could improve it". I read as much as the terms and conditions as I could read that was understandable. And now it's been less then two days and my iPod is now practically useless. Don't update your iPod. It was the only good thing I had. I pleded and pleded to my parents for weeks and save up for weeks to get one. And now it's not even a year old and I've lost it. I can't afford to get a new one. And I can't afford to loose this one. i worked hard every day all day For months to be able to even get a quarter of what i needed. And my parents agreed to pay for the rest and it was my Christmas present. i was extremely happy. It's the best thing that I have and I've lost it because of an update Apple pushed me into. Now they won't help me.
my iPod is freezing every 5-10 minutes for long periods of time. It is:
freezing
the keyboard board is lacking severely
lags through out ipod
i cannot play games as it lags then freezes.
my screen is pressing where I don't press it.
it becomes very excruciatingly slow
I Cannot write to fast or it freezes and i have to re start
Im not getting told when I have notifications (such as emails)
i cannot use facebook, games, Safari. Email, messenger and a few others with out my iPod crashing.
i Cannot use the iPod properly at all.
it can take up to 10 minutes for my camera to work. It usually takes 1 minute or more.
the camera freezes or wont take a photo when I press
it freezes on panorama or worn take panoramas.
it has trouble even trying to get the lock screen up.
and best of all of it. I can never tell when I'm going to be screwed by Apple.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I changed country in my settings and now i cant access my purchased songs any help please

Changed countrys in my settings and now cant see my purchased songs in my account any more why is
this

Hi,
You need to revert to your original country and sign into iTunes.
Jim

I have a Pc formatted HD and would like to add the files(iTunes music, pics, and vids) to my 2t time capsule. My HP computer died so the only devices that I have are a iPhone 4, iPad 3, and a Mac book pro retina.

Any help would be greatly appreciated!

You will need a USB to Sata disk holder if the PC disk is not external.
You can then plug that into the MBPr, and copy the files to the TC by wireless.. unless you also have a usb to ethernet adapter which would be great.
To read a pc drive on a Mac is no trouble.. it should work without issues.

FF downloaded some update and now I get error message saying update cannot be installed until I get rid of extra FF copies on computer-but I DON"T have any extra copies. I cannot even uninstall the only FF I now have!

I have a Toshiba laptop, Windows & Home Premium Edition operating system. I had FF 3.6.3 installed and up until 6:00 today it was sort of working properly. I find out later that my huasband cannot even open the browser, as every time he does, a dialog box opens up whcih says "UPdate cannot be installed. Please make sure no other copies of FF are running on computer, then restart FF to try again." But I do not have any other copies of FF. I really do not like it when FF auto installs stuff without my permission. Many times this stuff is downloaded and installed, only to raise havoc with my computer.

Try a smc reset:
http://support.apple.com/kb/HT3964

I recently changed from MobileMe to Icloud and lost all of my Calendar events

hello all i recently changed from MobileMe to Icloud and have lost all of my Calendar events, is there a way to recover these events and if so HOW???
my work day is shot lol

At the top it does say All contacts, when I select that I only get my Exchange contacts. On the Groups page I have All Contacts, then Exchange and at the bottom All iCloud. If I select All icloud I only see one contact, mine?!
I do not see any list with my [email protected] My contacts were initially on MobileMe, when I got my iPhone 4 I transfered them to the phone so they were stored on both. I was synching with my me.com account and when I was on iCloud the contacts were nowhere to be found.
I just spoke to an Apple "genius", they told me I probably messed up the backup on outlook, my contacts are lost forever. Starting to wonder why I chose Mac, in this case I got done just like with Microsoft!!

I had MobileMe and an iTunes account. I moved MobileMe to iCloud and now have two accounts. Should they be merged? can they be merged?

For those of us with both mobileme to icloud and an itunes account which are not one in the same, which one do you use and is it possible to merge the accounts.

Creating an iCloud account: Frequently Asked Questions

I share a macbook with my other half and we both use it for our iphones. When syncing using the new software I now have all of her and my contacts on my phone. I don't want her contacts! How do I get rid?

I share a macbook with my other half and we both use it for our iphones. When syncing using the new software I now have all of her and my contacts on my phone. I don't want her contacts! How do I get rid?

Hi,
You have 2 solutions:
1 - You can use 2 differents icloud account
2 - You use the same account but you don't sync yours contacts.
You configure that in Settings > icloud
You activate or desactivate what you want.
Have a nice day.

My Ipod shows it is linked to a different Apple ID and all my playlists are gone from the only Apple ID I have, What can I do to not loose the music on my ipod?

My daughter shares an Ipod account with me and it has worked fine for years until recently. All of my music and playlists have vanished and only hers remain. When I plug my Ipod in a window pops up stating my ipod is linked to a another Itune account and I can either erase and sync or copy purchased music over. I have never started a different Itune account and most of my music is collected from CD's that are not saved to my computer. How do I keep my music and still be able to add more?

You need to sign out in System Preferences (or Settings)>iCloud and sign back in again with the new password

I am trying to delete songs from itune 11 library and i want it to delete the song from my hard drive as well. All my songs are in the music folder but not in the itunes folder?? itunes did not prompt me to move file to trash nor is there an option??

I am trying to delete songs from itune 11 library and i want it to delete the song from my hard drive as well. All my songs are in the music folder but not in the itunes folder. itunes did not prompt me to move file to trash nor is there an option to remove file to trash bin. How can i delete songs from both the itunes and hard drive at the same time?

aespinoza2210 wrote:
could it be in the itunes folder or does it have to be in the itunes media folder, which is within the itunes folder??
A Espinoza,
The iTunes Media folder is set in Preferences > Advanced, and is the key to most iTunes folder organizational activities. So I doubt that the automatic deletion will work for files that are somewhere else within the folder structure.
However, I have not experimented with that issue in quite a while, so you are welcome to give it a try in iTunes 11.

How do I find music that has been uploaded to iTunes from a purchased CD and iTunes is "unable to find the original file?" I no longer have the CD. I have tried all the usual methods of looking in my iTunes library and through Find. No Luck.

How do I find music that has been uploaded to iTunes from a purchased CD and iTunes is “unable to find the original file?” I no longer have the CD. I have tried all the usual methods of looking in my iTunes library and through Find. No Luck.

Backup drive?
Subscribe to iTunes Match?
If neither of the above and you don't have the CD and can't find your tracks on the computer then they you're stuck. A file recovery utility will cost $100, plus another $100 for an external drive to which to resue the files, and may not even work. You can buy a lot of CDs for $200.

HT201274 iPhone 4s, but wifi option is greyed out. I want to erase all content and setting from my old 4s and it will not connect to the internet, because the cellular data is no longer connected, bought a iPhone 5c. how do I erase all on my 4s with no in

I have an iPhone 4s, but wifi the option is greyed out. The wifi stopped working on it months ago. Now I wanted to erase all content and setting from my old 4s and it will not connect to the internet, because the cellular data is no longer connected, since I bought a new iPhone 5c. I can't erase my phone by pluggin it into my Macbook Pro, since I can't disable the "Find my iPhone" App without internet. How do I erase all the data and setting on my 4s without connecting to the internet? It is running ios 7

See this https://answers.yahoo.com/question/index?qid=20131119125513AAtRloc
I just did it. To enter DFU mode, I had to use "method 3" on this post
http://thebigboss.org/guides-iphone-ipod-ipad/dfu-mode
Too bad my 4S is 2 years old. Wifi is dead. I had to upgrade to 5S, but 5S is soooooo much faster than 4S so it's kind of good outcome. Without the 4S breaking down, a stingy person like me would have never upgraded the phone.

How do I permanently delete music files from itunes AND my computer (without going to the folder to delete each item)? It's a windows system. I've tried 'reset all dialogue warnings' as I've been told to do but no luck. Files are still in Itunes folders.

How do I permanently delete music files from itunes AND my computer (without going to the folder to delete each item)? It's a windows system. I've tried 'reset all dialogue warnings' as I've been told to do but no luck. Files are still in Itunes folders. I would really appreciate help!

Solved! Music was in Itunes folder but not in Media folder within that. It doesn't seem like a very user friendly system so far!

I moved from MobileMe to iCloud and all my contacts are lost! The only contacts I now have are from my Exchange account. Any help please. I tried "Import from SIM" but as all my contacts were on MobileMe, they're all gone!!

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