I moved the mobilesync path where my backups should be stored. However, since then I moved some folders around which I think is the source of my error. I can no longer backup my iphone. How do I fix this?

A while ago, I moved the mobilesync path so that it would stop trying to backup onto my C drive. However, since then I moved some folders around which I think is the source of my error. I can no longer backup my iphone It just tells me that the backup is corrupted. When i go to preferences, devices, and look under backups it is empty. How do I fix this?

Howdy there mjspace1994,
It sounds like you are unable to backup your phone after moving the mobile sync folder from its default location. If moving it back manually does not resolve the issue, I would next use either of the following articles to remove iTunes from your computer and then re install it. The articles outline the proper order to remove them in, and step by step instructions:
Remove and Reinstall iTunes and other software components from Windows XP
Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8
Thank you for using Apple Support Communities.
Take care,
Sterling

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