I moved to Europe and now my iPod nano isn't recognized by French version of iTunes

I have a laptop with Window 7.
Since in France, in order to buy music on iTunes I had to download its French version, letting me keep the music already there. But now I don't seem to be able to synchronize and/or update my iPods (I have one first generation and one touch 6 th generation).
I must say that, before I left the U.S., I downloaded music on the iPods from another computer - my main desk computer (and account with iTunes). So, would it be a problem because the libraries are different in each computer or because the account is now in a different country?
I am lost... Some help would be really appreciated.
Thanks.

Have you carefully worked through each and every single suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

Similar Messages

I recently upgraded to iTunes 11.1.5 and now my iPod Nano is not recognized in iTunes. I also upgraded my iPhone 5s to iOS 7.1. i Tunes on my computer does recognize my iPhone. What is the problem with my iPod Nano not being recognized?

I recently upgraded to iTunes 11.1.5 and now my iPod Nano is not recognized in iTunes. I also upgraded my iPhone 5s to iOS 7.1. i Tunes on my computer does recognize my iPhone. What is the problem with my iPod Nano not being recognized?

I would think, Twins1995, that if we are having the problem, others are as well. Hopefully, Apple will shortly issue a follow-up software release to fix the problem. Or is that just wishful thinking on my part.
It would be helpful, if there were some kind of work-around in the interim, so we can use our devices. Pretty frustrating when you consider that all of the hardware and software is produced by Apple.

I downloaded the latest version of itunes and now my ipod nano won't sync. The sync process appears to be locked up on the 2nd song and will not continue to sync. I unchecked the 2nd song so a different song would be 2nd, no benefit; reset my ipod nano;

I downloaded the latest version of itunes and now my ipod nano won't sync. The sync process appears to lock up on the 2nd song and will not continue to sync. I let it run all night the first time and it never went past the 2nd song. I unchecked the 2nd song so a different song would be 2nd, no benefit; reset my ipod nano; shut down laptop and restarted a different time; shorted the number of songs to sync; all without benefit.

When you connect your ipod up to the computer. It should show the device, usually with the name of the device, in my case 'jordan's ipod'. This should be on the row which shows 'songs', 'albums' e.t.c on the far right. There when you click on it it should go to a different screen showing a picture of your ipod along with two buttons - Update and Restore. Click update and it should take a 2 mins while your ipod is updated to the latest version of Ios.
After updating te ipod see if there is a change in results.
PS: make sure the device is active while syncing so keep tapping the screen.
Sorry for any incorrect info, i have an ipod touch, but i've had experience with an ipod

TS3716 installed the new itunes and now my ipod nano does not show in the device menu

installed the new itunes and now my ipod nano does not show in the device menu

There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
Then you'll find the control in the Store menu:
Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:

My ipod nano isn't recognized on my computer and I can not add the new music I bought on itunes. Please help

My ipod nano isn't recognized on my computer any more. I bought new music and i can't get it to my ipod. I also bought a shuffle and the same thing happened.

iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

My new Ipod Nano isn't recognized by itunes.

My new Ipod Nano isn't recognized by itunes. I did all of the troubleshooting and even uninstalled Apple Mobile Device. I can't get it back. Can anyone help me?

Hi MartyP680,
Thank you for visiting Apple Support Communities.
It appears that you're receiving a message that your iPod nano can't be identified properly, and you've already tried removing and reinstalling iTunes. You've also isolated this behavior to only one of your PCs.
If the issue persists, there are some additional tips in this article that may help, including verifying that the Apple Mobile Device Support service installed properly and is running:
iPod nano: Error message saying that iPod could not be identified properly - Apple Support
The "Learn More" section also mentions some other potentially conflicting software to look for on your PC.
Best Regards,
Jeremy

3rd gen iPod Nano will not sync with latest version of iTunes. It passes the connectivity test but not the sync test under diagnostics. Worked fine on old Windows 7 laptop but not new one. From Control Panel it shows up as an Apple iPod USB Device...

3rd gen iPod Nano will not sync with latest version of iTunes on new laptop. It passes the connectivity test but not the sync test under diagnostics. Worked fine on old Windows 7 laptop but not new one. From Control Panel it shows up as an Apple iPod USB Device...

Never mind, I think. I think I figured it out. There was 1 song (out of > 900!) that somehow had been purchased with the other ID - I have no idea how. Once I deleted that song, it stopped asking.
There may be something with the newest iTunes version too. I didn't think in older versions that the "On this iPod" list of songs was greyed out. But at least it syncs ok.

I just downloaded the latest version of itunes to my windows 8 pc and now my ipod nano can no longer be recognized by the computer

I just downloaded the latest version of iTunes and now my computer does not recognize my ipod nano. How do I fix this?

Hi jstutsman,
If you are having issues with your iPod nano not being recognized in iTunes after a recent update, you may find the steps and links listed in the following article helpful:
iPod not appearing in iTunes - Apple Support
Regards,
- Brenden

My Second Generation iPod Nano isn't recognized by my Toshiba Laptop

Hello,
I have a problem and I was hoping someone on here would be able to help me.
A couple of weeks ago I have bought a new Second Generation silver coloured 2GB iPod Nano. I have tried to hook it up with my Toshiba Sattelite A100 PSAA9 laptop without having iTunes installed, but while having Quicktime installed. My laptop gave the message 'new hardware detected, iPod', but then started the wizard 'New hardware detected' and searched for a driver, which it couldn't find. I disconnected the iPod and installed iTunes and tried to connect again.. Same result.
I have tried hooking up the iPod with a different computer that has iTunes installed and it works perfectly on there. I have also tried hooking it up with another laptop without having iTunes installed and that laptop recognizes the iPod immediately and requests to download iTunes.
I have tried uninstalling and reinstalling all Apple software multiple times, using a register cleaner to make sure all Apple software is indeed gone. Next to that I have tried all the suggestions on the Apple problem shooting pages, such as resetting my iPod or even putting it in storage mode, but it won't be recognised by my laptop. I have also tried the special tips for Toshiba users, but that wouldn't help either. I have no idea what to do any more. I could really use some help.
Thanks in advance,
Sanne

Hi MartyP680,
Thank you for visiting Apple Support Communities.
It appears that you're receiving a message that your iPod nano can't be identified properly, and you've already tried removing and reinstalling iTunes. You've also isolated this behavior to only one of your PCs.
If the issue persists, there are some additional tips in this article that may help, including verifying that the Apple Mobile Device Support service installed properly and is running:
iPod nano: Error message saying that iPod could not be identified properly - Apple Support
The "Learn More" section also mentions some other potentially conflicting software to look for on your PC.
Best Regards,
Jeremy

My new Ipod Nano isn't recognized by my computer or by ITunes. What could be some reasons?

My new Ipod Nano 7 does not come up as a drive on my computer. The computer clunks to acknowledge a new device is attached but it is not shown in explorer. ITunes DOES open as it should, but it gives me a message "An IPod has been detected but it could not be identified properly. Please disconnect and reconnect the IPod and try again. If the problem persists, please uninstall ITunes and reinstall ITunes." We did all that, several times. The new IPod does work correctly on our other laptop, of the same generation, with similar security. Could this be a block specific to some security on my computer? We tried all ports on my computer. I can't troubleshoot using my previous IPod because I put it through the laundry - thus the reason for a new one.

Hi MartyP680,
Thank you for visiting Apple Support Communities.
It appears that you're receiving a message that your iPod nano can't be identified properly, and you've already tried removing and reinstalling iTunes. You've also isolated this behavior to only one of your PCs.
If the issue persists, there are some additional tips in this article that may help, including verifying that the Apple Mobile Device Support service installed properly and is running:
iPod nano: Error message saying that iPod could not be identified properly - Apple Support
The "Learn More" section also mentions some other potentially conflicting software to look for on your PC.
Best Regards,
Jeremy

I just downloaded latest version of Itunes and now my Ipod does not show up when I connect to Itunes, I just downloaded latest version of Itunes and now my Ipod does not show up when I connect to Itunes

I recently downloaded the latest version of Itunes. As soon as that was finalized, my Ipod stopped showing up on the screen when I was in Itunes and I can't sync new songs and audiobooks to it. How do I get my Ipod to work again? It charges up and plays just fine, it will not sync or update with Itunes. There is nothing showing on Itunes that I can manually sync it, either. That option can't be clicked on. I have no other devices other than the Ipod that syncs with Itunes now, I used to have an Iphone, but I don't anymore

Hey melthepest,
Thanks for the question. I understand that your iPo classic is not displayed in iTunes when connected to your computer. The following articles include troubleshooting steps that may help resolve your issue, depending on the symptoms:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
iTunes reports that "iTunes cannot recognize this iPod at this time"
http://support.apple.com/kb/TS1416
Thanks,
Matt M.

IPod Nano isn't recognized by iTunes/computer

I've had my iPod Nano for almost six months now, and up until now I haven't had any problems with it. When I connect it to the computer, it charges but it doesn't say "Do not disconnect", it doesn't sync any new songs and on iTunes, there is no "device" section and the computer doesn't recognize the iPod.
I've downloaded the latest iTunes software, and I use a Windows XP OS, it's a Dell PC.
Please help! I've looked at many of the support topics, but none of them seem to fit my situation. Thanks.

*I've looked at many of the support topics, but none of them seem to fit my situation*
Have you had a chance to look at these troubleshooting pages? They may be of some help:
iPod missing in My Computer and in iTunes
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
If you are using a laptop, this page might help: iPod not recognized when connected to Windows laptop over USB

IPod Nano isn't showing up at all in iTunes.

My ipod hasn't been showing up at all in itunes. I've tried it on a few different computers including the one I got all my music off of in the past but all it does is charges like it's hooked up to a wall charger.
Help?
iPod Nano A1137 Older model of ipod nano.

Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
and then do a Restore

TS2776 I can"t syn my ipod nano as I had a new version of itunes installed as my old version was not working at all. The message I get is that it can't sync as my old music library is not on the new version of itunes but I still have it on my ipod.

I can't sync my ipod nano with the new version of itunes that I downloaded as the old version was not working. The response I get is that" it can't sync due to my old music library which I still have on my ipod, can someone help with this, Thanks Peter

See Recover your iTunes library from your iPod or iOS device.
tt2

HELP, I USED LINUX AND NOW MY IPOD NANO IS MESSED UP!!

I downloaded Linux for my Nano, but now I can do anything, all I get is a folder with a "!" on the folder, please help!

I think I figured out how to put your Ipod back into working condition, to the way you received, sort of in a "like new state" if you will. What I have just found on the Ipod linux forums is very easy, in fact alot easier than I thought, you would of had to use the HP disk format utility, but all you have to do is go ahead and use apple's firmware for the ipod, in case you don't know what that is, it's the software that apple releases which is basically in a pc user's words "the BIOS that controls your Ipod functions, such as backlight brightness, font type, etc. It's basically the Operating System". That's to put it into a easy understandable way. If all you are seeing on your nano is just an exclamtion point then you are in luck, all you do is restore your Ipod using the Apple Ipod updater, that is if your pc can detect your Ipod. Which I think if it didn't you would have posted that. So there you have it, your Ipod should be running as it once did, before a failed linux installation.

I moved to Europe and now my iPod nano isn't recognized by French version of iTunes

Similar Messages

Maybe you are looking for