I must have my computer reimaged. I have Photoshop CS5 and Lightroom 5.7. How do I inform Adobe that I will be reloading these programs to the same computer?
I must have my computer reimaged. I have Photoshop CS5 and Lightroom 5.7. How do I inform Adobe that I will be reloading these programs to the same computer?
And to directly answer your question, you don’t inform Adobe, you merely deactivate PS, reimage, then reinstall and reactivate PS with the serial number(s), and relicense LR with the serial number(s).
If this computer isn’t yours and you don’t have the serial numbers, yourself, then that could be a problem, although there may be software that can find the serial numbers. On a PC platform, download and run the Belarc Security Advisor and see if it finds the serial numbers you need. It’ll only find the current product serial numbers, not the prior versions that an upgrade might be based on, so then you’ll be stuck.
Similar Messages
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Can I have Photoshop CC and Lightroom 5 on 2 computers? How do I do this?
Currently I have Photoshop CS5 and Lightroom 4 on both my Mac Pro and my Macbook Pro. I also have Photoshop CC and Lightroom 5 on my Mac Pro. I now have an iMac and would like to have Photoshop CC and Lightroom 5 on it. Do I need to deactivate it from my Mac Pro to do this or how can I install them onto my new computer as well? Also can I still have CS5 and LR4 on my laptop? Thanks :-)
Each license allows for having working installations on two machines. Which two machines you use them on is your choice.
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i have photoshop CC and lightroom on my computer for 9.99/mo ...i just purchased a new computer to replace my existing computer and need to know how to download photoshop CC and lightroom onto my new computer using my current account so i don't have to pay again
http://www.microsoft.com/mac/support
http://answers.microsoft.com/en-us/mac/forum/macword?auth=1
http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macword/microsoft-wor d-for-mac-2011-will-not-open-error/ecc42616-6f49-40bb-b8f5-e21c711ea359 -
I have a iMac and i just updated the computer to Yosemite. I have Photoshop CS5 and when I try to print under print size --- manage custom size , photoshop unexpectedly quits every time. I updated the printer drivers (epson 9880) uninstalled and installed all the drivers. restarted computer and it is still doing the same thing. Cant find any costumer service here either except forums.
I have exactly the same problem - Whenever I go to Print, the print widow appears, it thinks about it for a bit (rotating symbol) and then quits.
This is the beginning of the problem details, cut and paste. It goes on much longer than this:
Process: Adobe Photoshop CS5 [786]
Path: /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier: com.adobe.Photoshop
Version: 12.0 (12.0x20100407.r.1103] [12.0)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe Photoshop CS5 [786]
User ID: 502
Date/Time: 2015-02-01 10:56:19.422 +0000
OS Version: Mac OS X 10.10.2 (14C109)
Report Version: 11
Anonymous UUID: C0191A3D-714A-8117-8061-9291955759D1
Sleep/Wake UUID: B201F1B6-486D-4D70-B99A-E4F89B024BBF
Time Awake Since Boot: 5600 seconds
Time Since Wake: 240 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00007fff789d1e70
VM Regions Near 0x7fff789d1e70:
__DATA 00007fff78986000-00007fff7898b000 [ 20K] rw-/rwx SM=COW /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
--> __DATA 00007fff7898b000-00007fff789e1000 [ 344K] rw-/rwx SM=COW /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
__DATA 00007fff789e1000-00007fff789e6000 [ 20K] rw-/rwx SM=COW /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 ??? 0x00007fff789d1e70 OBJC_CLASS_$_NSMutableArray + 0
1 com.apple.print.framework.PrintCore 0x00007fff95693021 PMRelease + 43
2 com.adobe.Photoshop 0x0000000100c237cf AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9727123
3 com.adobe.Photoshop 0x0000000100c23e7d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9728833
4 com.adobe.Photoshop 0x0000000100c23eb7 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9728891
5 com.adobe.Photoshop 0x0000000100c23da5 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9728617
6 com.adobe.Photoshop 0x0000000100aee053 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8459543
7 com.adobe.Photoshop 0x0000000100768c64 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 4768040
8 com.adobe.Photoshop 0x0000000100af067e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8469314
9 com.adobe.Photoshop 0x0000000100af0be9 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8470701
10 com.adobe.Photoshop 0x0000000100af1295 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8472409
11 com.adobe.Photoshop 0x000000010007bbdc 0x100000000 + 506844
12 com.adobe.Photoshop 0x00000001000d6a7e 0x100000000 + 879230
13 com.adobe.Photoshop 0x00000001000d6a9e 0x100000000 + 879262
14 com.adobe.Photoshop 0x0000000100066eb1 0x100000000 + 421553
15 com.adobe.Photoshop 0x0000000100071d74 0x100000000 + 466292
16 com.adobe.Photoshop 0x000000010006716f 0x100000000 + 422255
17 com.adobe.Photoshop 0x0000000100067232 0x100000000 + 422450
18 com.adobe.Photoshop 0x00000001012f0007 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16856267
19 com.apple.AppKit 0x00007fff8d77c608 -[NSApplication run] + 711
20 com.adobe.Photoshop 0x00000001012ee19c AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16848480
21 com.adobe.Photoshop 0x00000001012ef3c7 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16853131
22 com.adobe.Photoshop 0x0000000100068e82 0x100000000 + 429698
23 com.adobe.Photoshop 0x0000000100238308 0x100000000 + 2327304
24 com.adobe.Photoshop 0x00000001002383a7 0x100000000 + 2327463 -
I have Photoshop CS5 and am trying to download the Camera Raw Plug in that will allow me to open images taken with a D800 camera .
It appears the download has been successful when I look in my " Downloads " Folder but I still get a message up saying the installed version of Camera RAW won't support the Camera model ( i.e. D800 ) . What am I missing ??
Tony FletcherYou need to download and install Camera Raw 6.7.1 for CS5. Once you have downloaded it, you need to install it while CS5 is closed.
Adobe - Adobe Camera Raw and DNG Converter : For Windows : Camera Raw 6.7.1 Update
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Camera Raw 6.7.1 Update
Once downloaded, unzip/unpack the file, and run the executable to start the update, following the instructions. -
I have Photoshop CS5, and use windows XP. I cannot open bridge from photoshop, which I have done for years. When I am in Photoshop, when it opens, I always click on the bridge icon at the bottom of the screen and it puts me into bridge. This is not happening, the small wheel at the bottom of the screen just keeps spinning. Its like its stuck or caught in a loop. I can't get into bridge. I tried shutting down and starting up again but the problem remains. Looking for help. Dan
Thanks for your response, I was able to open bridge from File-Browse in Bridge. This worked, but was not able to go back to the way I always opened Bridge. At least I could get to Bridge and go into Camera Raw. I never tried to open Bridge from the Start menu. The odd thing about this is, it has happened before, and to get it "unstuck" and working again, I would shut down and restart again in a few minutes, and things would go back to normal. This time it did not go back to normal after several attempts. I shut down for about 3-4 hours, restarted, and it seems to be back to normal again. I am not sure if it's a problem that is getting worse each time it happens. And yes I am using Mini Bridge in photoshop CS5. Thank you for your help. Dan
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I have Photoshop CS5 and my image processor and batch tool are gone. How do I get them back?
I went into edit preference and all the start up scrips are selected so what else is there?When you installed CS5, you have a chance to register it. If you do, your serial number is on file under your Adobe (My Products). If you did not, you have no serial number on file and even worse, no proof you own it.
You do not have your serial number copied down anywhere? Hard to believe you tossed the dvd box and all the documents away.
So Help > Register might give you a chance to do this without you knowing the number.
If not, you may want to consider the Photography Plan. Creative Cloud Photography plan | Adobe Creative Cloud -
I have Photoshop CS5 and a Nikon D 810 camera. I have downloaded Camera Raw 8.8 & DNG converter. I can neither open the raw files (.nef), nor process them with the DNG converter. What is going wrong? Thanks!
This is the last paragraph from my very first response to you, post #1 in this thread:
…Additionally, you need to install the DNG Converter, not just "download" it, and you need to launch it and run it on each folder of NEFs you wish to convert to raw DNGs. [emphasis added] -
I have Photoshop CS5 and a Epson 3880 . The print setting dialogue box won't open when selecting color output PRINTER MANAGES COLORS
It does ope when selecting PHOTOSHOP MANAGES COLOURS . This is first time in 7 year this has happened.
Any one with ideas/What is your screen resolution?
What operating system? -
I have Photoshop cs5 and the pen does not work. The icons below also do not work. Why? and how can I activate them? Thank you , Wren
Why?
Do you expect an answer to that question based on the information you have provided so far?
Please read these and proceed accordingly:
http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html
http://forums.adobe.com/docs/DOC-2325 -
I have Photoshop CS5 and want to add-on plugsin
I have Photoshop CS5 and want to add-on plug-ins when I click from the photoshop tab it directs me to CC plugs which does work on CS5, what and where are the plugs for CS5?
Try this link:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4688
Nancy O. -
I have photoshop CS5 and I want to upgrade to Photoshop CS6
I have photoshop CS5 and I want to upgrade to Photoshop CS6
DUPLICATE THREAD
You have a reply here:
I have photoshop CS5 and I want to upgrade to Photoshop CS6 -
Do I need Bridge if I already have Photoshop CC and Lightroom 5
Do I need Bridge if I already have Photoshop CC and Lightroom 5
File management in Bridge and Lightroom can easily get in each other's way, so if you intend to use Lightroom for this it might be best to skip Bridge altogether. Bridge is a straight-up file browser, while Lightroom uses a catalog model where organization is "virtual". As long as you are aware of the potential conflict points there's nothing wrong with using both (I do).
For high volume work Lightroom is a much more powerful manager. The downside is that its catalog paradigm adds a level of abstraction that can be confusing to some.
For instance if you move or rename a file in Bridge, Lightroom won't know about it and just report the file as missing. It is therefore recommended to do all such operations inside Lightroom, which will both physically move the file and catalog the change (yes, you do have direct folder access in Lightroom, it's just not its primary operating mode). -
I have photoshop cs5 and want the cs5 extended for the 3D option. How do I get that?
I have photoshop cs5 and want the cs5 extended for the 3D option. How do I get that? And whats this Creative cloud crap? I dont keep up new adobe stuff.
I have photoshop cs5 and want the cs5 extended for the 3D option. How do I get that? And whats this Creative cloud crap? I dont keep up new adobe stuff.
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I already have photoshop cc and lightroom 6 and cs 3 wish to include all 3 in the cc
I already have photoshop cc and lightroom 6 and CS 3 wish to include PS LR and ID in a cc package?
I think you need to clarify what it is that you really want. First of all, you can't have Lightroom 6 because it hasn't been released yet. And why is it that you would expect CS3 to be included in the creative cloud? What is it that you want to do?
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