I must have used a wrong id when loading my itune gift card,please let me know which account redeemed it.
i must have used a wrong id when loading my itune gift card,please let me know which account redeemed it.
<Edited by Host>
Nobody here can; only the iTunes Store staff might be able to help with this.
(74761)
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must have used awrong id to load my itunes gift card on my iphone 4s,any way i can find out which account redeemed it. serial number GCA0140429644956
As I said in your other thread, nobody here can help with that specific issue. Contact the iTunes Store staff.
(74764) -
I have put the wrong email address on a iTunes gift card.Does anyone know how to sort this
ThanksTry resending it:
http://support.apple.com/kb/ht1541 -
I have lost my Iphone3GS duly uploaded with ios6. I have no idea whether I have logged into icloud in the device when I lost this. Can any body tell me any chance to located my lost device using IMEI no or other means. my alternate mobile no is 09004411488. I am a resident of Mumbai, India
If you did not activate the Find my Phone feature before your phone was lost, then there's no way to track it.
You need to notify your carrier so that they can disable your SIM. That's really all you can do. -
Does anyone know how to reset your security questions?? I loaded an itunes gift card on new ipod but when trying to make a purchase, itunes is asking us the incorrect security questions?! (for 1st time purchase) I know the questions are not what I chose because I wrote the questions & answers down when setting up the ipod. Any ideas??!!!
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
I haven't used up the complete amount on my iTunes gift card, how do I access the rest of my balance?
Access it in what way ? If you still have a balance then it should be on your account and you should be able to use it on your next purchase (though you can't use a balance for gifting items).
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actually i have a apple account without credit card in usa i have just got a itunes gift card from an application so can i redeeme the gift card without credit card????
Yes you can redeem the card if it is a U.S. gift card, you have a U.S. based iTunes account and if you are using the U.S. stores on the iPad.
On the iPad - Swipe to the bottom of the screen in the App Store or in iTunes and tap on Redeem. If you are using iTunes on your computer, you should see Redeem under Quick Links (i think that is where you will see it) after you sign into the store. -
I have Installed OEL5.O. But unable to install Firefox5.o. Please let me know whether OEL5.O Supports Firefox5.0?
Hi sandeep2911
Because you are using an unlocked BlackBerry, the device software is limited to what the original provider has released. Let me know who your original provider is and I can see what the latest version of software available is.
Alternatively, you can plug in your BlackBerry to your PC and go to www.blackberry.com/update to install the latest software available.
Thanks
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Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)! -
hi I would like to know if I buy a movie they have subtitles in spanish the movie i'm inters in wow, please let me know that!
The description of the movie in the iTunes store will say if it has subtitles and if it does it will specify the language.
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Using iTunes gift cards - please help me
I hope I am thinking right by saying that I can use an itunes gift card on my itunes store - i do have an account UK but i dont have a credit card. The account (itunes) was opened choosing the NONE option when I downloaded my first free app.
If I were to buy gift cards using cash/debit card from stores do you think I will be able to use them?
This solves a BIG problem!
Cheers guysThe only iTunes gift cards you could use would have to be purchased in the UK and you have to have a mailing address there as well to be able to set an account to be able to purchase any content.
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To whom it may concern:
Greetings!
I would like to ask and complain why my itunes gift cards said it already redeem when i just put in the code on the first place. can you help me with this please? i don't want to waste my money and suddenly it will just said its invalid eventhough you enter the right code.What happens when you try to do the IAP, are you getting any error messages ?
If you are also getting a message to contact iTunes Support then you will need to do so (these are user-to-user forums) :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption -
TS1424 I have an error -54. My network connection is fine. Please let me know how I can fix thsi
I have an error -54 on my itunes store. My internet connection is okay. Please let me know how I can fix this problem
Hi I have the same problem I am waiting for apple to get back to me on this
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HT5556 i was charge on my credit card on ipod when we program itunes gift card
we purchase itune gift card for our chid to use but we was also charge on my credit card why was that
Hi
I just purchased my iMac and got contend code for free update for os xmoutain lion update. I create an apple ID with my credit card and try to apply code but I notice charge of $19.90 on my credit card. This is ridiculous. Please help to get refund for this money.
Here are my details:
Thanks
<Edited By Host> -
I have Mac Mini with Lion Server running 10.8.2 and an iPhone 4.
Wife has iPad 2 and iPhone 4s. (We share Apps)
Each kid (12 and under) has iPod Touch 4th Gen.
So far all purchases made under my Apple ID/iTunes ID.
Is there a way to let the kids have their own account- they get giftcards.... but if I buy an App they can still share it?
so if Child 1 buys an App, or song, can we all enjoy it, but it's purchased from his 'own' account?@survivethestorm.
Firstly thanks for the blog, I think it has saved me time contacting customer support? I too am going thru the introduction of several kids devices, along with my wifes, onto the one iTunes account and on one PC computer (currently we have 3 x iPhones, 2 x iPod touches, 2 older iPods and soon to have iPad). Syncing all devices hasn't been a problem to date as far as music, apps etc but I too have discovered the texting problem you described above, with my sent texts showing on the kids devices, and vice-versa, much to my horror! It appears this is now only becoming a problem with the later iOS software and/or devices?
It appears as you have described above, customer support has indicated by creating a separate Apple Account for each person, this fixes the texting problem? Have there been any issues then with syncing apps, music etc after creating the accounts? I currently dont use iCloud, I simply sync each device on connection via usb to the computer, and choose what is being synced to each device. I like to control (at this point anyway) what is actually going on to the kids devices. Do you know if there is a limit as to how many 'Apple Accounts' can share the one iTunes Library? I realise the number of devices is unlimited to the one account, but just wondered if the number of Apple Accounts changes things?
Once an Apple Account has been created for each person, do you then have to share your iTunes Library (Apps, Music etc) or does it do it automatically do so when they log in?
Also I presume you don't need credit card details for the Apple Account? It was a long time ago I set my original one up.
Sorry for the 'long winded' reply, just very confused and want to make sure I am doing the right thing.
Many thanks. -
How do i log into new iTunes account and use old iTunes gift card and redeem old #
Hello I recently disbled my emial that was on file with iTunes. when i tried updating my apps it told me i had to reset everything. so i did. my email and password! obviously i had to log out of all my itunes app store stuff on my phone. when i tried logging back in it told me i had to review some information. it told me i had to put in a method of payment. i dont have a credic card but i have an AmEx gift card. but thats obviously not an option.... I used to have an iTunes gift card on file with my old account. it had under a dollar on it but i dont think thats relevant of makes a diffirence. i was wondering if there was a way to redeem my old gift cards # so i can use my phone again and update apps! PLEASE HELP! thanx soo much!
Howdy! I have tried to change my Email address with Apple. Since I cannot access my old Email address, they will not let me change my password. Since I cannot recall my old password, they will not allow me to change my Email address. I am in a true Catch 22.
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