I my father is on the log in screen and it won't take his pass word

Hello, I am try to see why my father can not log into in to his macbook por, it is an 09. It hade shut it self off and when he rebooted it was on the login page. He put the password that he has been used for over a year now and it will not let him in to it. He has tried to restart it and put old passwords in and it will still not let him in.. Is there a way to get him in? or should we take it in to be fixed at an apple store? Thank you

Which os version are you using?
Changing or resetting an account password

Similar Messages

I have enlarged icons on the log in screen and can not enter my login code. I have tried enough times that I am locked out and my iphone 5 has been disabled.How do I fix this??

I have enlarged icons on the log in screen and can not enter my login code. I have tried enough times that I am locked out and my iphone 5 has been disabled.How do I fix this??

Hey there byambar,
Welcome to Apple Support Communities.
It sounds like you’re describing two issues, the first issue is related to the Zoom accessibility feature and the second issue is related to the device being disabled.
Take a look at the article linked below to learn more about Zoom and the other accessibility features on your iPhone 5.
Use Accessibility features in iOS - Apple Support
This article will help you resolve the issue with your iPhone being disabled.
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Take care,
-Jason

My phone stuck on the log in screen and the only thing apears the apple logo why is that happening?

my phone stuck on the log in screen and the only thing apears the apple logo why is that happening?

First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
From Here
http://support.apple.com/kb/TS3281
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...

My ipod touch 2g is frozen on the the enter passcode screen and it won't shutdown what do i do?

My ipod 2g is frozen on the enter passcode screen and i tried to shut it down but it dosen't what do i do?

- Try:
iOS: Not responding or does not turn on
- If not successful and you can't turn the iPod fully off, let the battery fully drain. After charging for at least an hour try the article again.
- If still problem that indicates a hardware problem and an appointment at the genius Bar of an Apple store is in order.

MD G4 can't get past the log in screen

Trying to diagnose what's wrong with the trusty mirrored doors G4. The light goes on when I press the power button, the chime sounds, but can't get past the log in screen, and the mouse arrow is stuck on the left top of the screen; I can't get the mirrored door to open, to try starting with the original cd; can't get to how to start it from an external drive.
At this point I'm not going to spend much $ to save this computer which has served as a backup device for the past 3 years, but would like to get in one more time to make sure I have everything I want to save. Suggestions?

If you have enabled remote log in and know how to ssh into the Mac from another computer - reply and I'll walk you through the commands to look at the logs before you log in from the keyboard.
If not - you should boot from a CD and try to repair the disk and possibly look at the logs using the console utility.
Please advise if you want to look at the logs to see what the problem is or if you can fix it from using the CD's to repair the disk.

Macbook Pro unable to get pass the Log in Screen.

Hey hope someone can help.
Okay so last night I was using Windows, I shut down, then a few hours later I switched it on to go onto my Mac, but it took forever, I left it though and eventually I got to the log in screen, I entered my password and it was loading then the screen went blue/gray (not sure I think both) and went back into the log in screen again... I did this numerous times before giving up and shutting down. Went to sleep, woke up and resumed this...so I decided to see if I could log into my windows, which it did just fine, I'm on windows typing this right now.
I have run the apple hardware test, extended too, and I have recieved the error code: 4SNS/1/40000000:Th2H-63.000 (No idea what that is)
I have also tried booting from my start up disk that came with my Mac. It gives me the Apple logo on the gray screen then ejects my disc, gives me this long story... kind of goes: panic (cpu 0 caller 0x00431da3):"unable to blah blah... Tells me to restart or shutdown.
I looked at my disc and I think its cracked, So I have to get that replaced.
I think I have to archive and install, I really don't want to lose my music, as I haven't backed it up. 400 songs or so nothing much, I'm not worried about the other stuff as that is all backed up.
Long story short can someone tell me what's going on with my Mac? why am I still able to use windows fine? Has windows done a hit on Mac OS? lol. Is the solution to replace my install disc at Apple? I really don't know, any help would be greatly appreciated thanks, I'm just too tired and can't Google anymore :P
(I have a small partion of 32GB dedicated to Windows Vista.)

"I have run the apple hardware test, extended too, and I have recieved the error code: 4SNS/1/40000000:Th2H-63.000 (No idea what that is)"
Neither do I. Suggest that you take your MBP to an Apple Store or an AASP.
"Is the solution to replace my install disc at Apple?"
Yes. You can get replacement System Install & Restore CD/DVDs from Apple's Customer Support for a nominal S&H fee. *You'll need to have the model and/or serial number of your Mac available.*
Since you're not in the US, you may need to go through the regional Apple Store that serves your location to find the contact number. Here's a list of links to all of those -
http://store.apple.com/Catalog/US/Images/intlstoreroutingpage.html
!http://i50.tinypic.com/izvwo1.gif!

Wife's Mac Book Pro locked up will not allow her to log on, it froze up on her so she did a hard shut down by holding power button until it shut down. Will power up but not allow her to log in on the log in screen. Any suggestions?

Wife's Mac Book Pro locked up. She shut it down by holding power button unitl it shut down, when she powers it up now it will not allow her to log in on the log in screen. Any suggestions?

Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

HT204053 I rfor ntly changed my email address and apple id- when accessing app store from my iphone the old id (email address) still apears on the log in screen - cant change and access app store

I recently changed my email address and also my apple id to match- this is all working OK and I can access store ,apple account etc - however when I get notifications on my i phone to update apps via app store the log in screen still show my old apple id -email address which is no longer valid. when I enter my password I am denied access - there is no comand on my i phone to change the log in id for the app store ( there is for changing password or forgotten password only) does anyone have the solution for me please - many thanks, fijijohn

when I get notifications on my i phone to update apps via app store the log in screen still show my old apple id
That's because apps are forever tied permanently to the Apple ID that bought them, even if they were free. That is the only ID that can ever update them.
Unfortunately you went about this the wrong way. Rather than making a new Apple ID with the new email address, you should have just changed the name and email address associated with the old ID. Now you are kind of screwed because it's too late to use the new email on the old ID since you used it to create a new Apple ID. Apple does not transfer content from one ID to another and Apple doesn't merge IDs.
You can try to resurrect the old Apple ID with a new email address and maintain two Apple IDs, or decide which ID and it's content you wish to abandon.
How to change the name you use for your Apple ID
http://support.apple.com/kb/he40

I have a new mac book pro (sept 2014) and am suddenly stuck on the log-in screen. Keyboard input not working to enter my password. Already tried a basic restart and a cmmnd/ cntrl/ pwr troubleshoot to no effect.

I have a new mac book pro (sept 2014) and am suddenly stuck on the log-in screen. Keyboard input is not working to enter my password. Seems to be a log in issue as keyboard works for forced troubleshooting. (And b/c when I first noticed the problem, I was able to enter my log in password but then everything sort of froze. Now, no ability to enter the password.) Already tried a basic restart and a cmmnd/ cntrl/ pwr troubleshoot to no effect.

Reset PRAM: http://support.apple.com/kb/PH14222
Start up in Safe Mode.
http://support.apple.com/kb/ph14204
A new Mac is in warranty for 1 year from the date of purchase.
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare or take it to the Apple store to have it checked out.
Genius Bar reservation
http://www.apple.com/retail/geniusbar/
Best.

I just installed Mountain Lion. I'm having an issue on the log in screen.

Hello,
I just installed Mountain Lion 10.8.2 on my iMac. We have four user accouts on the computer and when you first wake the computer where you would normally choose an account and log in the screen is white. When you move the mouse around it leave a little trail of the log in screen until you find your acct and click on it and then it allows you to log in. Its never done that before, at least until I upgraded. This computer was bought right before Lion came out and I didn't upgrade it right away because I wanted to wait and see how everyone else liked it. I finally upgraded last week and aside from this issue it works great and I love the features but it is really annoying. What should I do? Has anyone else had the problem? I upgraded my Macbook and it hasn't had any problems but I only have one acct on it since my wife and kids don't use it. Thanks for the help in advance.

Contact Apple Service, iMac Service or Apple's Express Lane. Do note that if you have AppleCare's protection plan and you're within 50 miles (80 KM) of an Apple repair station, you're eligible for onsite repair since yours is a desktop machine.

How do you change the I'd on the log in screen when you want to update your apps and the I'd is wrong

How do you change the I'd on the log in screen when you want to update your apps and the I'd is wrong and the password is also wrong. HELP

Go to Settings>Store>Apple ID. Tap on the ID and sign out. Then tap on "sign in" and sign in with the correct account.

My 3G has frozen on the log in screen, help

my 3g has frozen on the log in screen, help

Hi,
Make ur iphone in DFU mode, press the Home and sleep key together for 15 secc than just release the sleep key and continue pressing home key for 15 sec. the iphone will be in DFU mode , ur iphone screen will show u connect to itunes logo. Than connect it with itunes and there you r back on track.
Cheers.

I'm new to Mac, have had for approx. I put my iPhone and iPad and my wifes in iTunes and now when i start my system on. I now have a Guest user show up at the log on screen. Is this normal. And how can I take it off.   Tried the help and no luck

I'm new to Mac, have had for approx. I put my iPhone and iPad and my wifes in iTunes and now when i start my system on. I now have a Guest user show up at the log on screen. Is this normal. And how can I take it off.   Tried the help and no luck

Tatanka11 wrote:
I'm new to Mac,...
Then... You may find these Links of Interest and Value...
Show me how to set up my Mac.
http://www.apple.com/support/mac101/
http://www.apple.com/support/switch101/     Switching from PC
http://www.apple.com/findouthow/mac/
Enjoy your Mac...

Help! Just did the Update (ML 10.8.4) after receiving a new HD since mine crashed last week, and now my Mac won't let me past the log in screen even with correct password.

Help! Just did the Update (ML 10.8.4) after receiving a new HD since mine crashed last week and the shop didn't update it back to Mavricks which I had previously done...and now my Mac won't let me past the log in screen even with correct password entered. It just spins like I'm logging in and then goes back to the user log in screen. I did the process where I restarted and pressed control S and created a new user and password, but once created same issue and can't get passed that screen.
Super frustrated and any help is appreciated!

I have decided to dedicate this thread to the wonderful errors of Lion OSX. Each time I find a huge problem with Lion I will make note of it here.
Today I discovered a new treasure of doggie poop in Lion. No Save As......
I repeat. No Save As. In text editor I couldn't save the file with a new extension. I finally accomplished this oh so majorly difficult task (because we all know how difficult it should be to save a file with a new extension) by pressing duplicate and then saving a copy of the file with a new extension. Yet then I had to delete the first copy and send it to trash. And of course then I have to secure empty trash because if I have to do this the rest of my mac's life I will be taking up a quarter of percentage of space with duplicate files. So this is the real reason they got rid of Save As: so that it would garble up some extra GB on the ole hard disk.
So about 20 minutes of my time were wasted while doing my homework and studying for an exam because I had to look up "how to save a file with a new extension in mac Lion" and then wasted time sitting here and ranting on this forum until someone over at Apple wakes up from their OSX-coma.
are you freaking kidding me Apple? I mean REALLY?!!!! who the heck designed this?!!! I want to know. I want his or her name and I want to sit down with them and have a long chat. and then I'd probably splash cold water on their face to wake them up.
I am starting to believe that Apple is Satan.

After a power outage my imac will not let me log in to the adminstrator, it just comes back to the log in screen

Can somebody help?
We had 3 power outages in quick succession and now my imac will not let me log in, it just comes back to the log in screen.

Hello,
What OSX version?
If 10.7.0 or later...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.

I my father is on the log in screen and it won't take his pass word

Similar Messages

Maybe you are looking for