I need a copy of a specific bill ..PLEASE HELP
ok im going to keep this as simple as possible. ok so for the past 5-6 years my mom and I have had Verizon wireless as our provider. in the beginning had wonderful service but here recently my mom had some really bad experiences and decided to leave Verizon and go to t-mobile. so first let me say i was a authorized on the account. i told her i didn't want to switch but it was her account. i wish to come back to Verizon but before i have the money for that i have to help my mom finish her switch. So i need a copy of our last bill that had the break down of specifically the early termination fees.I have already gone to a store and they have basically blown me off. i use to think very highly of Verizon but so far im being proven wrong by how everyone ive talked to has been very negative even tho as soon as i can help my mom finish switching im going to come back. i just need to get this done..and help her switch and then financially i can come back. thank you for your time
-stephanie
I'm sorry to hear about your moms experience stephanie.stallings2 and your recent experience with the store. We don't want neither you or mom to leave us. Is there anything we can do to keep you and your mom with us. Ann154 is correct, the final bill will be mailed to you but can also take some time depending on when the cycle ended and if she ported over. We can print you a final bill and mail it to you via customer service. Please keep us posted.
KinquanaH_VZW
Follow us on Twitter @vzwsupport
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