I need a copy of the tech report from the genius bar for my insurance but never received one. Can I get a copy?

As it says in the title, my 8 month old (reconditioned) 4S needed replaced. I took it to the genius bar but they didn't give me a report only sold me a replacement. I need a copy of the report for my insurance company. Can I get a copy via my apple ID? Help appreciated!

You'll have to either call AppleCare...they'll have a record, or go back to the Genius bar where your phone was replaced.

Similar Messages

HT201257 Holding down "D" no longer starts Apple Hardware Test! Any idea what's happened and how I fix it? Or do I need to go to the Genius Bar? MacBook Pro with Lion Preinstalled.

I have a MacBook Pro with Lion Preinstalled, so AHT was present on the hard disc and worked when the product was new. One of the first things I did from new was run AHT and it worked fine. But now it doesn't start - instead the machine (eventually) boots into normal OS X.
Holding down "D" no longer starts Apple Hardware Test! Any idea what's happened and how I fix it? Or do I need to go to the Genius Bar?
Software Mac OS X Lion 10.7.3 (11D50b), if it makes any difference.
Any ideas?

Thanks. However, even with an internet connection that doesn't work for me - the machine just (after an extended delay) boots normally. It doesn't download.
Option-D works for an Internet-based AHT. However that only works with an internet connection. It doesn't seem to download it and install it - it needs internet every time.
Any idea how my local copy of AHT disappeared? I haven't repartitioned the drive or knowingly deleted anything. And how do I reinstate it (because if you need AHT your hardware problems may preclude internet access!)?

I had multiple copies of the library and i tried to move 1 to trash and now i have broken icon and my mac won't boot up any more can i fix this from home or do I need to go to the genius bar?

I had multiple copies of the library and i tried to move 1 to trash and now i have broken icon and my mac won't boot up any more can i fix this from home or do I need to go to the genius bar?

Go to the genius bar. You've mucked up your MBP OS and it requires a hands on repair.

I'm going next week to the usa(I'm from Brazil) and i need the logic board for Apple MacBook Pro 15" A1286 where can i get it?, I'm going next week to the usa(I'm from Brazil) and i need the logic board for Apple MacBook Pro 15" A1286 where can i get it?

I need to buy a logic board for
Apple MacBook Pro 15" A1286, but i couldn´t find online to buy it where can i get one and if it´s possible if i can have it delivered to my hotel

There are a lot of MacBook Pros with the model # A1286 - which year is your model (e.g., "15-inch Late 2011")?
The only place that I know that you might could score a specific logic board is www.ifixit.com. They may be able to ship to your hotel.
Clinton

I lost all the data from 3g to 4g for apps, utilities, games etc. How can I get it without starting all over again

When I synced the new phone, it gave me the icons for all the Apps but when I went to get on one it said I had never been there, the syc/restore did not give me all the data. I got pictures, but everything else is as if I just started. HELP

for #1
Frequently asked questions about Apple ID - Apple Support
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.
If you are wondering how using multiple Apple IDs relate to iCloud, see Apple IDs and iCloud.
for #2
Apple does not accept unsolicited ideas see Apple - Legal - Unsolicited Idea Submission Policy

HT201441 Find My iPhone Activation Lock: Removing a device from a previous owner's account. But what if You can't get a hold of the owner?

I went through all the steps of resetting the phone now its telling me to give the apple ID of the previous owner but i can't get a hold of them, what do i do noww?

Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818
JohnMoney1 wrote:
I went through all the steps of resetting the phone now its telling me to give the apple ID of the previous owner but i can't get a hold of them,
Then you have a Device you cannot use.

The menu icons for yahoo toolbar are gone and I can't get them back. Uninstalled, reinstalled, no icons. What do I do?

This is the second time in a week this has happened. The last time I got them back by right clicking on a blank spot in the toolbar. That will not work this time. I there anything else I can do to make it work right. It is working fine on Explorer 8, which I have also, but really prefer Firefox. Please tell me how to fix it. Also, I keep getting updates to Firefox, but they seem to be unable to connect to the update server most of the time.

I repurchased one ring tone, backed up my phone and tried to download a book again. Then I restored and did not get my ringtone back.
Also, one of my audio books is still there, but the first one I bought is not. It does not make sense.

Downloaded the latest version of safari. Now the curved page for top sites is gone. How can I get the old one back?, Downloaded the latest version of safari. Now the curved page for top sites is gone. How can I get the old one back?

I realize it is pure esthetics, but I really liked the curved look to the top sites screen, and would like it back.

See:
How do I get my old top site view back?

Passwords & Security -- Protecting my Mac from the genius bar

Hi there. I am turning in my mac to the Genius Bar for some general maintenance and I want to make my private content and passwords as secure as possible. Could someone help me with any of the following?
1. My login is password protected, but they'll need the password. That will also then give them access to my "keychain". Is there any other way to further secure my keychain?
2. My Firefox is set to automatically log-in to certain websites (e.g. email, social networking sites), but I can't figure out how to disable that. Thoughts?
3. Any other tips on securing my private data and passwords before handing over my mac? I'm going to back-up and move all my important docs off the computer and onto an external drive before submitting the mac.
Thanks!!

The only thing you can do to protect your data against a knowledgeable person in possession of your machine is to encrypt it. Although you can do that with FileVault, I don't recommend that (it causes more problems than it solves IMHO). Use something else to encrypt your sensitive data (keychain is secure, as would be encrypted disk images made with Disk Utility).
Also, once you've got sensitive stuff encrypted, create a second admin account and give the Apple techs access to that. They could still reset the password on your original admin account, or could access your stuff using the Terminal and the "sudo" command, but neither will give them access to your keychain.

For the second time (I've been to the Genius Bar once already) my WiFi isn't working on my iPhone 4S. This is really infuriating and costly!!! I see others have the same issues. Can't Apple do anything about this? It's obviously a hardware problem!

For the second time (I've been to the Genius Bar already once with this) my Wifi isn't working. They gave me a new iphone last time, but the new one has the same issue as the old one, I'm guessing. I've tried resetting the network but that doesn't work.
I see others have this issue too.
If this is a hardware problem why doesn't Apple fix it? Or do I just have to wait another year for another upgrade?
Currently it's not costing me anything - yet - because I've got the Apple Warranty but this is totally frustating!!! I bought the original phone (which has been replaced in July 2012. The new phone (without working Wifi) is a month old.
Will try Restore via ITunes before (I will invariably) have to return to the Genius Bar for another Iphone 4S unless someone has an ingenius solution here?..?

sematson wrote:
If this is a hardware problem why doesn't Apple fix it? Or do I just have to wait another year for another upgrade?
For what reason, other than making yourself look foolish, would you ask questions that we users could not possibly answer as we're NOT Apple?
Basics from the manual are restart, reset, restore from backup, restore as NEW. Nothing more "ingenius" to suggest than these steps that Apple has outlined in the manual. If these steps don't work, then go back to the Apple store.

I install the iOS 7 and the ipad asks for a code, I never put it a code

I install the new ios7, the installation when witohout a problem, but in the gettin started part, the ipad asks for a code, I never put one, so I cannot use the ipad because of that.
I can not restore it, because it aks me to go to adjust and shut down the find my ipad part, I can not get past the code.

Here it is how I solve the issue. I downloaded the iOS 6.1.3 of my device and installed via ITunes. Then a message of error appear and the ipad when directly to restore mode. Then I Just restore it and That Was it.
So I can tell That the Main issue is That iOS 7 does not have the restore mode option.
You know the one where you press the home button, then the sleep button and release the home button.

I have been trying to watch tutorials on how layering works. All I want to do is this: I have one image of a radio with a white background. I need to have just the radio extracted, then on a new layer (white one/blank/plain) I need to copy and paste the i

I have been trying to watch tutorials on how layering works. All I want to do is this: I have one image of a radio with a white background. I need to have just the radio extracted, then on a new layer (white one/blank/plain) I need to copy and paste the image of the radio two times. How can I DO THIS!?!?!?! Thanks!

In Editor, go to the expert tab.
Open picture B, the one you wish to select the radio from to add to another picture.
Use one of the selection tools, e.g. selection brush, lasso tool, to select the object. You will see an outline ("marching ants") once the selection is complete
Go to Edit menu>copy to copy the selection to the clipboard
Open picture A, then go to Edit>paste
Use the move tool to position object from picture B.
In the layers palette you should see picture A as the background layer, and the radio B on a separate layer.

Need a multi-level control break report displaying a cross-tab for each ...

I need a multi-level control break report that displays a cross-tab report for each
detail and subtotal. The individual cross-tabs are no problem. There are two issues:
1) How to get many cross-tabs (thousands) to appear in one report.
2) How to provide cross-tabs in-line on the multi-level subtotal lines.
Here is a concrete example.
Suppose the data base contains this table:
road (
id_number number, -- this is an artificial PK
city varchar2,
county varchar2,
state varchar2,
length number,
owner varchar2, -- roads may be owned by cities, counties, states, and others
surface_type varchar2 -- the surface type may be gravel, asphalt, concrete, and others
The table is populated with several million records that include every
length of road in a US city.
It is OK to suppose that all the attributes in all the records are not null.
Without the PK, there would be millions of duplicates,
which should all contribute to the summed lengths.
The report I need is like a control break report with a detail line for each
city together with subtotals for each county and state and
a grand total for the US at the end.
However, each detail and total line needs to be a cross-tab report
summing the length over the city, county, state or US
(whichever is called for at that location)
for each combination of owner and surface_type.
so the report would have the following structure:
a city cross-tab for the first city in county 1/state 1
a city cross tab for the last city in county 1/state 1
a cross-tab for count 1
a city cross tab for the first city in county 2/state 1
a city cross tab for the last city in county 2/state 1
a cross tab for state 1
a cross-tab for the US
Any suggestions will be appreciated.
This problem comes up because my client's legacy system,
which is being replaced,
already has such a report (in COBOL).
Thanks!!!
Steve
PS, I know one ugly way to do it. Namely, make a variable for each
possible combination of owner and surface. Then code an ordinary control
break report. However, I am looking for something better.

Hi Jenna_Fire,
According to your description, you have a matrix contains total for each group on each level. Now your requirement is, when you click on any number (data field or total), it will go to the detail report which returns all the detail information of the people
within the group scope. For example, if you click on the total of Active users in United States, it will return the detail information of Active users in New York and Texas. Right?
In this scenario, we should set the parameter (@Country, @State, @City) allow multiple values in both main and detail report. And in Default Value (@Country, @State, @City), query out all distinct values. In the textbox which contains
those total values, when set use these parameters to run the report, we only need to pass the parameters of parent groups. For example, if we click on the total of Active users in New York, we only need to pass Country, State, Status to detail report, and
in the detail report, the City parameter will use all distinct values (Default Values) because we don't pass the City parameter. We have tested this case with sample data in our local environment. Here are steps and screenshots for your reference:
1. Create parameter Country, State, City and Status in both main report and detail report. Set both Available Value and Default Value get values from query (Create a dataset for each parameter, use "select distinct [column] from [table]" as query). Set allow
multiple values for parameter Country, State and City in both reports.
2. In corresponding textbox, pass appropriate parameters in go to report Action.
4. Filter data in detail report (in where clause or using filters).
5. Save and preview. It looks like below:
Reference:
Using Parameters to Connect to Other Reports
If you have any question, please feel free to ask.
Best Regards,
Simon Hou

Do I need to use all the hard drive for time machine or can I partition it

Do I need to use all the hard drive for time machine or can I partition it

You cannot partition a TC disk.
See pondini about mixing data and backups.. but remember this.. the TC has no way to back itself up and TM cannot backup files on the TC. Anything not backed up on the TC will be lost at some future point.
http://pondini.org/TM/TCQ3.html

Can the Genius Bar cable to my iPhone 5S to enter my passcode on a broken, non-responsive touch screen? I need to back up the 5S before replacing it under AppleCare

Can the Genius Bar cable my 5S to their computer or separate keyboard to enter my passcode on a broken, non-responsive touchscreen? I need to get past the passcode to either transfer my data and pics to a new 5S or my PC computer (that the 5S has never been synced with.

Are you serious... only bluetooth keyboards? Even if the keyboard has the lightning connector? This supposedly works on the iPhone: http://store.griffintechnology.com/wired-keyboard-for-ios-devices
as well as this: http://www.att.com/accessories/specialty-items/logitech-apple-30-pin-wired-keybo ard.html

I need a copy of the tech report from the genius bar for my insurance but never received one. Can I get a copy?

Similar Messages

Maybe you are looking for