I need a diagnosis:

I recently bought a macbook pro 15" with retina display.
I was previously using an Iomega external hard drive with my Imac, and the connection worked.
I plugged the external HD into the new lap top, and it worked for about an hour.
Then it stopped working - and the laptop wouldn't mount the drive anymore.
I tried restarting, unplugging, walking away for a few hours - but I don't think the problem is with the laptop.
I plugged the HD back in to my imac, and now my imac won't mount it.
A different external HD (I have 2) does mount on both computers.
The (faulty) HD is still vibrating/humming and not making that awful ticking noise you hear sometimes.
Can someone give me a diagnosis and perhaps a solution?

The external drive has a small electronic interface built in. If that fails, then even if the HD inside it is working (and yours is at least spinning), you won't be able to mount or read it.
Usually, a few screws is all it takes to dismantle the drive & see what size & connection type it is.

Similar Messages

I need help diagnosing why my Macbook pro is crashing my internet?

Hi, I need help diagnosing a problem with my macbook pro early 2011. For the past two weeks all of a sudden my internet was crashing and really slow. Finally I was getting so fed up I called my internet provider and we ruled out that it isnt the cable modem or router. When I turned my macbook off everything was working fine and all my tablets and apple TV was streaming fine with the speeds I pay for. I've already went to the genius bar and they did a clean install of maverick. After the clean install the internet worked for one day and the next day when I got home at night it stopped working. Went to the genius bar once more and took my router and the problem was encountering the same at the store we reseted the router and everything worked fine again. When I got home I reseted the router setup up with new ssisd and same problem internet crashing. Finally I decided to make another account and the internet was working fine again. Before going to my second trip to the genius bar I made a second account which was working good with good internet speeds, but I still decided to go in cause I don't want to have to have multiple accounts since I'm the only user. Right now the only way the internet isn't crashing is using another account rather than the administer account. Please help cause I've already went to the apple store twice and feel like I'm at the end of the road and never going to fix the problem

When you next have the problem, note the exact time: hour, minute, second.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Scroll back in the log to the time you noted above. Select any messages timestamped from then until the end of the episode, or until they start to repeat, whichever comes first. Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Panic report, need help diagnosing

Hello all,
I have a mid 2007 iMac that is randomly crashing. Started locking up about a week ago and now I am getting the following kernel panic report. Need some help troubleshooting if possible:
Anonymous UUID:       2FE323A8-17EC-CDE3-8419-BE69D9F5B109
Thu Apr 9 15:04:23 2015
*** Panic Report ***
panic(cpu 1 caller 0xffffff801fdc1694): "launchd died\nState at Last Exception:\n\n"@/SourceCache/xnu/xnu-2782.10.73/bsd/kern/kern_exit.c:361
Backtrace (CPU 1), Frame : Return Address
0xffffff802713be50 : 0xffffff801f92fe41
0xffffff802713bed0 : 0xffffff801fdc1694
0xffffff802713bf40 : 0xffffff801fdc135c
0xffffff802713bf50 : 0xffffff801fe4b386
0xffffff802713bfb0 : 0xffffff801fa36e86
BSD process name corresponding to current thread: launchd
Mac OS version:
14C1514
Kernel version:
Darwin Kernel Version 14.1.0: Thu Feb 26 19:26:47 PST 2015; root:xnu-2782.10.73~1/RELEASE_X86_64
Kernel UUID: 270413F7-3B44-3602-894F-AC0D392FCF8E
Kernel slide:     0x000000001f600000
Kernel text base: 0xffffff801f800000
__HIB text base: 0xffffff801f700000
System model name: iMac7,1 (Mac-F4238CC8)
System uptime in nanoseconds: 18754083958130
last loaded kext at 18212373256450: com.apple.macos.driver.AppleUSBEthernetHost 7.0 (addr 0xffffff7fa1eaa000, size 28672)
last unloaded kext at 18505555206074: com.apple.macos.driver.AppleUSBEthernetHost 7.0 (addr 0xffffff7fa1eaa000, size 20480)
loaded kexts:
com.apple.filesystems.smbfs 3.0.0
com.apple.driver.AudioAUUC 1.70
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.2f6
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleHDA 269.25
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleBacklight 170.5.0
com.apple.iokit.CSRBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.kext.AMDFramebuffer 1.3.0
com.apple.ATIRadeonX2000 10.0.0
com.apple.kext.AMD2400Controller 1.3.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleIRController 327.5
com.apple.iokit.SCSITaskUserClient 3.7.3
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.0
com.apple.driver.AppleUSBHub 705.4.2
com.apple.iokit.AppleYukon2 3.2.3b1
com.apple.driver.AirPortBrcm43224 700.36.24
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AppleAHCIPort 3.1.0
com.apple.driver.AppleIntelPIIXATA 2.5.1
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleUSBUHCI 656.4.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 269.25
com.apple.kext.OSvKernDSPLib 1.15
com.apple.driver.AppleHDAController 269.25
com.apple.iokit.IOHDAFamily 269.25
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.iokit.IOSurface 97.0.1
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.IOPlatformPluginFamily 5.8.1d38
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.iokit.IOBluetoothFamily 4.3.2f6
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.kext.AMDSupport 1.3.0
com.apple.AppleGraphicsDeviceControl 3.8.6
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBHIDMouse 185.3
com.apple.driver.AppleHIDMouse 185.3
com.apple.driver.AppleUSBHIDKeyboard 176.2
com.apple.driver.AppleHIDKeyboard 176.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.3
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOATAPIProtocolTransport 3.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.3
com.apple.iokit.IO80211Family 710.55
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOATAFamily 2.5.3
com.apple.iokit.IOUSBFamily 710.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1
Model: iMac7,1, BootROM IM71.007A.B03, 2 processors, Intel Core 2 Duo, 2 GHz, 4 GB, SMC 1.20f4
Graphics: ATI Radeon HD 2400 XT, ATI,RadeonHD2400, PCIe, 128 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR2 SDRAM, 667 MHz, 0x7F7F7F7F7F9B0000, -
Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 667 MHz, 0x7F7F7F7F7F9B0000, -
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.36.16)
Bluetooth: Version 4.3.2f6 15235, 3 services, 26 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Crucial_CT256MX100SSD1, 256.06 GB
Parallel ATA Device: MATSHITADVD-R   UJ-85J
USB Device: Built-in iSight
USB Device: Keyboard Hub
USB Device: Apple Optical USB Mouse
USB Device: Apple Keyboard
USB Device: IR Receiver
USB Device: ID TECH ValueMag USB-HID Keyboard Reader̐
USB Device: Bluetooth USB Host Controller
USB Device: Star TSP143ECO
Thunderbolt Bus:

That type of panic seems to be caused in some cases by starting up an older Mac from a third-party SSD. Check the SSD manufacturer's website for a firmware update.
It can also be caused by faulty or incompatible memory, or sometimes (perhaps) by a malfunctioning peripheral.
The panic is not caused by software.

Help needed in diagnosing http 500 and intermittend ORA-44003 problems.

We have a client that has some problems with a particular page in our Apex application. The problems only occur in this one application instance for this particular client.
The problem concerns a report with a form.
1) When creating a new record the form page is called with no parameters and a cleared cache. This leads to a http 500 message.
2) When opening the form for an existing record the form page is called with the records ID. This usually works but every now and then we get a "ORA-44003 Invalid SQL name" error message. When trying the same record immediately again it does work. Data is fetched using automatic row fetch.
We are not sure if this problem is data related, listener related, or something else entirely.
We work with Apex 4.02.007 and Apex listener 1.1.2.131.15.23 running in OC4J. Database is 10.2.0.5
The application is installed in an Apex runtime environment.
What can we do to find out more about the http 500 message? What logfile would there be? What parameters to set to get more useful log info?

Rene W. wrote:
Just in case somebody stumbles upon the same problem...
Finally retrieved the exact error message: get_page FAILED:ORA-06502: PL/SQL: numeric or value error: character string buffer too small
Solved in Apex Listener 1.1.3Could you perhaps elaborate on the solution? Maybe someone desperate and frantic might come across this thread one day and might need the assistance you weren't able to get the first time around!
Even if it's just down to buggy application code (i.e. self-inflicted! :-) ), it would be worth knowing how you investigated the issue, how you were able to discover the source of the error (given you were encountering something entirely different at first) and lastly how eventually solved it.

Hp Pavilion a6863w getting disc boot error..can't get windows vista to open...need help diagnosing

My computer will not open Windows Vista.. I get a disc boot error. I have run a few diagnostics but need help to preceed. Have important files on the computer I need access to. Can anyone help walk me through the process? Thanks Also when I look at the check s that have been done it says something about a registry problem. HP Pavilion a 6863w
{Edited for privacy}

Have you run a Hard Drive test in BIOS?
Jennifer P
I work for HP.
Please select the "Accept as Solution" button on the post that best answers your question. Also, you may select the "Kudos" button on any helpful post to give that person a quick thanks

Help needed with diagnosis of WebLogic server thread dump

Sorry, my mistake - I was trying to search for "weblogic" before the dump file
loaded fully.... I am not very familiar with VisiBroker and may be totally
wrong, but my guess is it creates a thread for each connection/client. I would
look for VisiBroker properties or settings that could limit the runaway creation
of threads....
Arunabh
"Dimitri I. Rakitine" wrote:
It is, preceded by lots and lots of CORBA (visibroker) threads. Is it
possible that application code
creates new ORBs more often than it should ?
"Arunabh Hazarika" <[email protected]> wrote in message
news:[email protected]...
The attached file does not look like a WebLogic Server thread dump.....
Arunabh
Kapil Singh Pawar wrote:
I am running a web application on WebLogic server 6.0 sp2 + rp1 (HP-UX).
After
I start loading the web application with more users I constantly get thejava.lang.OutOfMemoryError.
I tried increasing the max_thread_proc kernel parameter to 2048 but thatdoes
not seem to help much. Here is the error that I get on the WebLogicServer console.
<Oct 7, 2002 5:00:27 PM GMT+02:00> <Error> <HTTP><[WebAppServletContext(1828590,i2)]
Servlet failed with Exception
java.lang.OutOfMemoryError: max threads limit being reached in VM
at java.lang.Thread.start(Native Method)
at netscape.ldap.LDAPConnThread.<init>(LDAPConnThread.java:112)
atnetscape.ldap.LDAPConnection.getNewThread(LDAPConnection.java:1117)
atnetscape.ldap.LDAPConnection.connect(LDAPConnection.java:1034)
at netscape.ldap.LDAPConnection.connect(LDAPConnection.java:915)
at netscape.ldap.LDAPConnection.connect(LDAPConnection.java:759)
atcom.i2.scm.LDAP.ScmLDAPDefaultAuthenticate.authenticate(ScmLDAPDefaultAuthen
ticate.java:129)
at scmldap.service(scmldap.java:452)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
atweblogic.servlet.internal.ServletStubImpl.invokeServlet(ServletStubImpl.java
:213)
atweblogic.servlet.internal.WebAppServletContext.invokeServlet(WebAppServletCo
ntext.java:1302)
atweblogic.servlet.internal.ServletRequestImpl.execute(ServletRequestImpl.java
:1676)
at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:137)
at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:120)
>
I am posting the thread dump obtained at the OutOfMemoryError stage. Anyhelp
in diagnosing the thread dump and possible fix for this error is highlyappreciated.
For information sake, while the web application encountersOutOfMemoryError the
example web apps and WebLogic console application work fine. So it looksto be
a case of memory outage only for my custom application.
Thanks
Kapil Singh Pawar
Name: thread_dump.txt
thread_dump.txt Type: Plain Text (text/plain)
Encoding: base64--
Dimitri

Need help diagnosing cause of printing issue w/ image distortion

Hello, I'm looking for some expert advice for my print issue with image distortion (see above) on my files once setup and proofed by my printer.
I have a large PSD background file out of photoshop (CMYK, 170mb psd) that is being placed into an InDesign document. No preflight errors, all correct SWOP cmyk settings, and I keep having issues where images distort on my printers proofs - they seem unable to explain the issue and can't offer any other suggestions beyond ("just try resaving/uploading again" which of course has an added fee with each upload...).
The files are all fine on our end: on-screen, on our cmyk proofs, and our saved PDFs/packaged files. But everytime our printer opens these they seem to have these distorted image problems - scrambled images (almost as if there was a ghosted transparent image in the distorted area), strange lines (see above, and color distortion (usually greens and pinks, see above).
Is this an issue with my settings/file formats? Maybe the issue lies on our printers end? I'll keep checking this throughout the day and provide quick answers to anyone who can help me get to the bottom of this.
Adobe forums have been a huge help in years past so I decided this was by best bet for a resolution from those who know more than myself (or my printer), thanks for taking the time to help!
- Ian

Hello, I'm looking for some expert advice for my print issue with image distortion (see above) on my files once setup and proofed by my printer.
I have a large PSD background file out of photoshop (CMYK, 170mb psd) that is being placed into an InDesign document. No preflight errors, all correct SWOP cmyk settings, and I keep having issues where images distort on my printers proofs - they seem unable to explain the issue and can't offer any other suggestions beyond ("just try resaving/uploading again" which of course has an added fee with each upload...).
The files are all fine on our end: on-screen, on our cmyk proofs, and our saved PDFs/packaged files. But everytime our printer opens these they seem to have these distorted image problems - scrambled images (almost as if there was a ghosted transparent image in the distorted area), strange lines (see above, and color distortion (usually greens and pinks, see above).
Is this an issue with my settings/file formats? Maybe the issue lies on our printers end? I'll keep checking this throughout the day and provide quick answers to anyone who can help me get to the bottom of this.
Adobe forums have been a huge help in years past so I decided this was by best bet for a resolution from those who know more than myself (or my printer), thanks for taking the time to help!
- Ian

I need help diagnosing my iPod Touch 2nd Gen

Hi,
I have an iPod Touch 2nd gen (8 gig) that I won from work over a year ago. There is no warranty and I was hoping to get this fixed myself, if at all possible.
Last weekend I was visiting my parents house in pretty hot weather. I meant to take the iPod out and put it int my pocket, but had forgotten it, of all places, on the dashboard of the car.
I can imagine it got way over 100 degrees and it was there for at least 3 hours time.
After that incident the iPod would not turn on. When pressing the top power button, the Apple logo would appear, but after a few minutes it would shut itself off. The normal "on" button in the bottom middle had no effect at all on it.
When I finally got home I tried doing all the steps I was able to do on my own. Restore, reset, recharged…. ect.
The current status is that the iPod works great…. when plugged into syncing mode from my Mac at home. When disconnected though, it will only stay on for about a minute before shutting itself off and never being able to show more than the Apple logo when pressing the top power button.
I have an external recharger that connects directly to a wall socket that also will not let the iPod stay on. Just seems to work when synced to my Mac. Battery power says it is fully charged.
Very long explanation but I was wondering if anyone has run into this themselves, and if so what did you do to fix this? I am wanting to believe it is a dead battery but wanted some insight from others before taking any action.
Thanks all for reading this.

Likely a batter problem since high temperatures destroy a battery. I wold make an appointment at the Genius Bar of an Apple store to see what they say. It is free except for your time.

Imac G5 not reconizing Leopard install, Need help diagnosing.

Hello, my names Jarid and my problem is the following;
*_Using Now_*
I am currently on my macbook pro 10.6.5 snow leopard OS.
Background
I got an Imac for Christmas from my fathers Friend, the friend recently moved to china and left it behind.
this G5 (2 gigs of ram, 1.8 ghz processor) had tiger installed on it but while i have switched to mac about 6 months ago, I have a strong background in windows and learning as i go on mac. I wanted to install leopard on this G5 because my Macbook was leopard when i received it so i wanted to upgrade for familiarity.
One strange thing right before i tried to install was i tried to install new applications and they would just open up really quick on the dock then disappear and not work. Firefox worked, as well as itunes ect but they were already installed..(I think i may have DL the wrong OS support?? i do not know)
While installing a new program it actually started to run; i tried to DL a tiger version of an app to see if i might have been using the wrong instal(this is where i thought i was installing the wrong OS app maybe?).
The comp sort of froze, so i restarted holding down the power and got the purple folder with the blinking '?'. I figured i could just install leopard and fix what appeared to be "corrupt system/32 boot"(windows) I Bought Leopard @ best buy 10.5 and put the disk in and pressed "c".
Problem
It started fine until i had to pick a disc to choose from, there was no drive. I opened disk utility and I THINK it had 1 partition listed and the disk drive. I then proceeded to "erase" the drive considering it was already missing files anyways. I remember something though like I created "journalism" or something and the drive now showed in the "where do you want to install". I chose the only drive (hard drive 250g). I watched it for 40 minutes and then went and UG my leopard to snow leopard. When I finished, I figured my G5 would be done however the screen did not light when I used the mouse or keyboard. I shut it off by holding the power button. now I still get the purple folder with the '?' mark. When i use the disc to boot I cant see the drive again but this time all that is in the disk utility is a pic of a cd (guessing my boot disc) even though i saw the HD there 2 hours ago...
*_Things I Have Tried_*
1. I tried using terminal in the start up with the disc to find the drive, but it listed disc 0 1 2 3 with like 500 mb, I think 2 "X" amount of kb, lastly like one 7 GB and that was it no big HD listed?
2. I tried Holding "option" and try finding the drive but nothing showed up, I took the installation disc out at this point.
_*+Additional info+*_
I know Windows Xp extremely well but not mac too much and **everything I've done was done from what I've been reading offline**. Any help would be greatly appreciated. +I am still new to mac+ so if it is not windows-type ideology please explain A little more in depth for me please, thank you.

You might try resetting the SMU:
1. Shut down the computer.
2. Unplug the computer's power cord.
3. Press and hold the power button for 5 seconds.
4. Release the power button.
5. Attach the computers power cable.
6. Press the power button to turn on the computer.
Or reseting the PRAM.
You can check the drive using Apple Hardware Test, which should be on one of your install discs, hold down the D when booting to it.
Did you wipe the drive when you were running from the install disc?
If the install disc works, try using Disk Utility to repair your drive, but it sounds as if the hard drive has failed.
1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk.
Let us know how you make out,

Acrobat 9.4 Crashes, Need Help Diagnosing Problem

I'm running Acrobat 9 Standard (9.4.4 ) on Windows 7 Enterprise 64-bit Service Pack 1. When I choose the File --> "Create PDF Portfolio" menu option in Acrobat I get: "Adobe Acrobat 9.4 has stopped working". Acrobat works fine for just reading PDFs, but it crashes when I try to use "Create PDF Portfolio". I would like to be able to use Portfolios so I'm looking for help in resolving this issue. So far I have:
1.] Googled, looking for others that have reported the same problem. Which was fruitless.
2.] Tried using the Help -> "Repair Acrobat Installation" option. This reinstalled Acrobat, but the problem still existed after the reinstallation.
I'm wondering what log file I might look in to get more information pertaining to the crash when I get "Adobe Acrobat 9.4 has stopped working".
Thank you

I don't have a solution but will add that I have the same problem with Acrobat Pro 9.4.5. I had the problem with my previous XP Professional laptop with 9.4.5 and continue to have the same problem with a new Windows 7 laptop I got two months ago.
With my new laptop I was able to use Create Portfolio one time on the first day I had my new laptop, with Acrobat freshly installed. Next day I got the error message. Had a local admin uninstall and reinstall Acrobat Pro and it worked that day. Next day I got the error message again. Haven't bothered with Portfolios since then.

Safari Crashing Issue - Need Help Diagnosing/Solving

When i use safari, it randomly crashes,
i am not sure of the patterns and i previously thought it was the flash player. i reinstalled that and it kept happening.
so i was wondering what i could do it fix it, like maybe reinstall safari alltogether
(i have the "cooliris" plugin and a plugin called "inquisitor" which changed the search bar theme to blackish if this helps)
this is the report...
Date/Time: 2009-07-02 14:02:13 +1000
OS Version: 10.5.7 (Build 9J61)
Architecture: i386
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Version: 4.0.1 (5530.18)
Build Version: 1
Project Name: WebBrowser
Source Version: 55301800
Parent: launchd [99]
PID: 4240
Event: hang
Time: 6.38s
Steps: 38
Process: Safari [4240]
Path: /Applications/Safari.app/Contents/MacOS/Safari
ADDRESS BINARY
00001000 /Applications/Safari.app/Contents/MacOS/Safari
002d0000 /Library/Google/Frameworks/Gild.framework/Resources/libgild.dylib
002d5000 /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
002f4000 /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
0048a000 /Library/Google/Frameworks/Gild.framework/Versions/A/Gild
00496000 /Library/Google/GoogleML/GoogleML.bundle/Contents/Resources/libgoogleml.dylib
004ed000 /Library/InputManagers/Cooliris/Cooliris.bundle/Contents/MacOS/Cooliris
004fa000 /Library/InputManagers/Cooliris/Cooliris.bundle/Contents/MacOS/libpiclenshelper .dylib
00600000 /Library/Frameworks/ApplicationEnhancer.framework/Versions/A/ApplicationEnhance r
00629000 /Library/Google/GoogleML/Modules/SafariSearchResults.googleml/Contents/MacOS/Sa fariSearchResults
0063a000 /Library/Google/GoogleML/Modules/SafariWebHistory.googleml/Contents/MacOS/Safar iWebHistory
0074e000 /Users/michaelowusu-afriyie/Library/Application Enhancers/Menu Master.ape/Contents/MacOS/Menu Master
00788000 /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLRendererFloa t.bundle/GLRendererFloat
099c5000 /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0ad67000 /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0b004000 /Library/InputManagers/Cooliris/Cooliris.bundle/Contents/MacOS/libcooliris.dyli b
0b970000 /System/Library/Extensions/ATIRadeonX2000GLDriver.bundle/Contents/MacOS/ATIRade onX2000GLDriver
0dc34000 /Library/InputManagers/Inquisitor/Inquisitor.bundle/Contents/MacOS/Inquisitor
0dc39000 /Library/InputManagers/Smart Crash Reports/Smart Crash Reports.bundle/Contents/MacOS/Smart Crash Reports
0dc50000 /Library/InputManagers/SIMBL/SIMBL.bundle/Contents/MacOS/SIMBL
0dd7c000 /Library/InputManagers/Inquisitor/Inquisitor.bundle/Contents/Resources/Inquisit orCore4.bundle/Contents/MacOS/InquisitorCore4
0ddb1000 /usr/lib/libcurl.3.dylib
0dde6000 /Users/michaelowusu-afriyie/Library/Application Support/SIMBL/Plugins/Afloat.bundle/Contents/MacOS/Afloat
0de8f000 /Users/michaelowusu-afriyie/Library/PreferencePanes/PlugSuit.prefPane/Contents/ PlugSuit Agent.app/Contents/Injected.plugsuit-support/Contents/MacOS/Injected
11112000 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
11148000 /Users/michaelowusu-afriyie/Library/PreferencePanes/PlugSuit.prefPane/Contents/ PlugSuit Agent.app/Contents/Injected.plugsuit-support/Contents/MacOS/PlugSuitSupport.dyl ib
121b5000 /System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/JavaPluginCoco a.bundle/Contents/MacOS/JavaPluginCocoa
121bb000 /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaVM
12aa2000 /System/Library/Frameworks/CoreAudioKit.framework/Versions/A/CoreAudioKit
12da9000 /Library/QuickTime/LiveType.component/Contents/MacOS/LiveType
1329e000 /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
133fb000 /Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player
14b5e000 /System/Library/PrivateFrameworks/LiveType.framework/Versions/A/LiveType
14be3000 /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
17eee000 /usr/lib/liblangid.dylib
1a0a5000 /usr/lib/libmecab.1.0.0.dylib
1b623000 /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
ba900000 /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
bab00000 /System/Library/CoreServices/Encodings/libKoreanConverter.dylib

I have had this same problem.
It has been occurring ever since I updated from the Safari 4 Public Beta to the official Safari 4. I even updated the other day to Safari 4.1--but it still hangs and crashes.
I have been sending error reports only half the time it occurs. Usually I can't get past two pages, and it will hang on a page that has a lot of flash or java content--which I thought they had said if there was a problem with plugins in Safari 4, only the plugin would crash instead of the whole application. It seems to be the other way around, unfortunately.
I wish I had Time Machine set up so I could just roll back to the beta version and not deal with it, but I don't have an external drive to do that with.
Funny thing is, I run Windows Vista Business in Parallels--and I have to go to Windows to fix my Mac problem. Isn't this supposed to be the other way around? Haha, it's Vista nonetheless!

Problem with iBook powering on... Need help diagnosing please

Hello,
So for awhile my iBook G3 (dual USB, 700 mhz, 12" display) when the power is pressed the computer chimes and the hard drive will start spinning and then nothing happens. After a few seconds I can hear the drive stop spinning and the only sign of power is that the keyboard will light at the caps lock key.
I tried doing a PMU/PRAM reset and the iBook did a long beep noise, then the hardrive started spinning, then power light started flickering, and than it chimed and that's it.
Not sure what to do with it. I love this computer, and all though it's older and well out of date, it's ultra compact and worked great for wireless internet surfing when away from home. I'd appreciate any help to help figure out what this problem is and if it's worth paying to get it fixed or to replace it.
Thanks for reading,
Matt
iMac G5, iBook G3, iMac DV Mac OS X (10.4.9)

First, check out the Apple Knowledge Base article on troubleshooting portables that won't turn on or start up to see if something there helps.
It sounds like you may be having logic board problems. Enough Dual USB G3 iBooks suffered from the logic board problem that Apple began the iBook Logic Board Repair Extension Program in January of 2004. Check out the FAQ page and if the symptoms look familiar and it is not past the three-year time limit, give Apple a call.
You can find the original purchase date of the iBook, by entering its serial number into the box at the bottom of Apple's main support page under "About Your Support Coverage."
If it is past the three-year time limit (and it probably is), you may want to consider trying the shim fix suggested by John Sawyer in the Apple Discussions iBook G3 (Dual USB) Displays Forum:
[Y]ou can often fix this yourself by removing the iBook's bottom housing, and placing a shim of any sort, about 1mm to 1.5mm thick, onto the raised square on the bottom shield. I use a Scotch mounting square--you can get them in hardware stores and many grocery stores. When you reinstall the bottom case, it will press against this shim, which will press against the graphics chip, and may allow the chip to come into better contact with the logic board.
John Sawyer
CJS Macintosh Repair
Instructions for removing the lower case:
iFixit.com
If the shim fix doesn't work (or you're leery of trying it), DT & T Computer Services in Fremont, California offers the cheapest repair I've found. They have a six-month warranty on the repair.
Once you get it fixed, try never to pick it up by the left front corner alone. The theory is that picking it up by the left front corner alone can contribute to logic board failure when the case flexes, causing the graphics chip to come loose from the logic board. If you're picking it up in your left hand (as I often do mine), pick it up in the center under the trackpad.
If you can't manage to get it fixed free or on your own with the shim fix, I almost think it's a better idea to put the money you would spend on a repair toward a new MacBook. They are such a spectacular upgrade over the iBook G3. Hard drive specs, USB 2.0, RAM, processor, Tiger, the newest version of iLife, built-in AirPort Extreme, Bluetooth capabilities, and built-in iSight camera. If you can afford it, that may be the way to go. With a new MacBook, you have the option of using Migration Assistant to transfer your data to the new computer, but that likely won't work if you can't get the iBook to start up at all. However, with a new Mac, you may be able to retrieve some of your data using FireWire Target Disk Mode.
Good luck. Let us know how things go.

Need help diagnosing kernel panic error 10.7.5

I have a 2011 MacBook Pro running OS X Lion 10.7.5
Kernel panic error happened three times while using Microsoft Word, this is the data from the last kernel panic error:
Mon Mar 30 19:08:03 2015
panic(cpu 0 caller 0xffffff80002c4dd5): "Double fault at 0xffffff80002c4104, registers:\n" "CR0: 0x000000008001003b, CR2: 0xffffff807f257ea8, CR3: 0x000000003b8f7046, CR4: 0x00000000000606e0\n" "RAX: 0x0000000000000008, RBX: 0x000000000000000e, RCX: 0xffffff800c0f0400, RDX: 0xffffff80002da3a0\n" "RSP: 0xffffff807f257eb0, RBP: 0xffffff807f258050, RSI: 0xffffff807f258060, RDI: 0xffffff807f258080\n" "R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0x800000003b8f7046, R11: 0xffffff80002dad00\n" "R12: 0xffffff807f258070, R13: 0xffffff8002538e80, R14: 0x0000000000000005, R15: 0x000000000000000e\n" "RFL: 0x0000000000010082, RIP: 0xffffff80002c4104, CS: 0x0000000000000008, SS: 0x0000000000000010\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-1699.32.7/osfmk/i386/trap_native.c:2 78
Backtrace (CPU 0), Frame : Return Address
0xffffff800081bd20 : 0xffffff8000220792
0xffffff800081bda0 : 0xffffff80002c4dd5
0xffffff800081bf00 : 0xffffff80002daf4f
0xffffff807f258050 : 0xffffff80002da55d
0xffffff807f258070 : 0xffffff80002c3cc9
0xffffff807f258180 : 0xffffff80002c44a3
0xffffff807f258330 : 0xffffff80002da55d
0xffffff807f258350 : 0xffffff80002c3cc9
0xffffff807f258460 : 0xffffff80002c44a3
0xffffff807f258610 : 0xffffff80002da55d
0xffffff807f258630 : 0xffffff80002c3cc9
0xffffff807f258740 : 0xffffff80002c44a3
0xffffff807f2588f0 : 0xffffff80002da55d
0xffffff807f258910 : 0xffffff80002c3cc9
0xffffff807f258a20 : 0xffffff80002c44a3
0xffffff807f258bd0 : 0xffffff80002da55d
0xffffff807f258bf0 : 0xffffff80002c3cc9
0xffffff807f258d00 : 0xffffff80002c44a3
0xffffff807f258eb0 : 0xffffff80002da55d
0xffffff807f258ed0 : 0xffffff80002c3cc9
0xffffff807f258fe0 : 0xffffff80002c44a3
0xffffff807f259190 : 0xffffff80002da55d
0xffffff807f2591b0 : 0xffffff80002c3cc9
0xffffff807f2592c0 : 0xffffff80002c44a3
0xffffff807f259470 : 0xffffff80002da55d
0xffffff807f259490 : 0xffffff80002c3cc9
0xffffff807f2595a0 : 0xffffff80002c44a3
0xffffff807f259750 : 0xffffff80002da55d
0xffffff807f259770 : 0xffffff80002c3cc9
0xffffff807f259880 : 0xffffff80002c44a3
0xffffff807f259a30 : 0xffffff80002da55d
0xffffff807f259a50 : 0xffffff80002c3cc9
0xffffff807f259b60 : 0xffffff80002c44a3
0xffffff807f259d10 : 0xffffff80002da55d
0xffffff807f259d30 : 0xffffff80002c3cc9
0xffffff807f259e40 : 0xffffff80002c44a3
0xffffff807f259ff0 : 0xffffff80002da55d
0xffffff807f25a010 : 0xffffff80002c3cc9
0xffffff807f25a120 : 0xffffff80002c44a3
0xffffff807f25a2d0 : 0xffffff80002da55d
0xffffff807f25a2f0 : 0xffffff80002c3cc9
0xffffff807f25a400 : 0xffffff80002c44a3
0xffffff807f25a5b0 : 0xffffff80002da55d
0xffffff807f25a5d0 : 0xffffff80002c3cc9
0xffffff807f25a6e0 : 0xffffff80002c44a3
0xffffff807f25a890 : 0xffffff80002da55d
0xffffff807f25a8b0 : 0xffffff80002c3cc9
0xffffff807f25a9c0 : 0xffffff80002c44a3
0xffffff807f25ab70 : 0xffffff80002da55d
0xffffff807f25ab90 : 0xffffff80002c3cc9
0xffffff807f25aca0 : 0xffffff80002c44a3
0xffffff807f25ae50 : 0xffffff80002da55d
0xffffff807f25ae70 : 0xffffff80002c3cc9
0xffffff807f25af80 : 0xffffff80002c44a3
0xffffff807f25b130 : 0xffffff80002da55d
0xffffff807f25b150 : 0xffffff80002c3cc9
0xffffff807f25b260 : 0xffffff80002c44a3
0xffffff807f25b410 : 0xffffff80002da55d
0xffffff807f25b430 : 0xffffff80002c3cc9
0xffffff807f25b540 : 0xffffff80002c44a3
0xffffff807f25b6f0 : 0xffffff80002da55d
0xffffff807f25b710 : 0xffffff80002c3cc9
0xffffff807f25b820 : 0xffffff80002c44a3
0xffffff807f25b9d0 : 0xffffff80002da55d
0xffffff807f25b9f0 : 0xffffff80002c3cc9
0xffffff807f25bb00 : 0xffffff80002c44a3
0xffffff807f25bcb0 : 0xffffff80002da55d
0xffffff807f25bcd0 : 0xffffff7f81794008
0xffffff807f25bdd0 : 0xffffff800022def4
0xffffff807f25be30 : 0xffffff800022f413
0xffffff807f25be90 : 0xffffff800021587f
0xffffff807f25beb0 : 0xffffff800021bcda
0xffffff807f25bf10 : 0xffffff80002af140
0xffffff807f25bfb0 : 0xffffff80002dab5e
BSD process name corresponding to current thread: Office365Service
Mac OS version:
11G63
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
System uptime in nanoseconds: 562022531906
last loaded kext at 125842838951: net.tunnelblick.tun 1.0 (addr 0xffffff7f80ad9000, size 32768)
last unloaded kext at 274578878183: com.apple.driver.AppleUSBUHCI 5.1.0 (addr 0xffffff7f80a7b000, size 65536)
loaded kexts:
net.tunnelblick.tun 1.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.IOBluetoothSCOAudioDriver 4.0.8f17
com.apple.driver.IOBluetoothA2DPAudioDriver 4.0.8f17
com.apple.iokit.IOBluetoothSerialManager 4.0.8f17
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleHDA 2.2.5a5
com.apple.driver.AppleIntelHD3000Graphics 7.3.2
com.apple.driver.AGPM 100.12.75
com.apple.driver.AppleMikeyDriver 2.2.5a5
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleSMCPDRC 5.0.0d8
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.filesystems.autofs 3.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.driver.ApplePolicyControl 3.1.33
com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d8
com.apple.driver.AppleBacklight 170.2.2
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17
com.apple.driver.AppleUSBTCButtons 227.6
com.apple.driver.AppleUSBTCKeyboard 227.6
com.apple.driver.AppleIRController 312
com.apple.iokit.SCSITaskUserClient 3.2.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.1.0
com.apple.driver.AppleUSBHub 5.1.0
com.apple.driver.AirPort.Brcm4331 561.7.22
com.apple.driver.AppleSDXC 1.2.2
com.apple.iokit.AppleBCM5701Ethernet 3.2.4b8
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleAHCIPort 2.3.1
com.apple.driver.AppleFWOHCI 4.9.0
com.apple.driver.AppleUSBEHCI 5.1.0
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.4
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.driver.DspFuncLib 2.2.5a5
com.apple.iokit.IOSurface 80.0.2
com.apple.kext.triggers 1.0
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.IOAudioFamily 1.8.6fc18
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.2.5a5
com.apple.iokit.IOHDAFamily 2.2.5a5
com.apple.driver.AppleGraphicsControl 3.1.33
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.IOPlatformPluginLegacy 5.0.0d8
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleIntelSNBGraphicsFB 7.3.2
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17
com.apple.iokit.IOBluetoothFamily 4.0.8f17
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.driver.AppleUSBMultitouch 230.5
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOFireWireFamily 4.4.8
com.apple.iokit.IOUSBFamily 5.1.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.68f99
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST9500325ASG, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 4
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

This may have nothing to do with the panic, but I noticed that the net.tunnelblick.tun kext is loaded. This is an indication that you are not using the latest version of Tunnelblick and/or you are not using the latest version of OpenVPN that Tunnelblick contains, or you are setting OpenVPN to specifically use the "tun" device. Recent (for the last year or so) versions of Tunnelblick use OS X's built-in "utun" device (available since OS X 10.6.8) instead of the add-on "tun" device.
If you are using an older version of Tunnelblick*, I urge you to update to the latest beta version, which includes important security updates and, depending on what old version you have, kext updates. You can use Tunnelbick's built-in updater (on the "Preferences" panel of the "VPN Details… window") or you can download it from Tunnelbick's Downloads page. If you download, be sure to install by double-clicking as directed – do not drag it to the Applications folder.
Before you do so, please note the current version you are using. If the update causes problems (unlikely), you can reinstall that old version (after downloading it from Tunnelblick's Security Risk Downloads page). To see what version of Tunnelblick you are using, click the "Info" panel at the top of Tunnelblick's "VPN Details… window".
* You will not be able to update Tunnelblick if you have a "Deployed" version – see the note about that on Tunnelbick's Downloads page.

Need help diagnosing kernel panic error-10.7.5 2006 Mac Pro

The kernel panic went away when I removed my external firewire and usb drives. Thank you very much.
Sat Jan 25 17:47:28 2014
panic(cpu 2 caller 0x2ceabf): Kernel trap at 0x01c7338c, type 0=divide error, registers:
CR0: 0x8001003b, CR2: 0x72abbb00, CR3: 0x00100000, CR4: 0x00000660
EAX: 0x00000001, EBX: 0x00000000, ECX: 0x27dc1000, EDX: 0x00000000
CR2: 0x72abbb00, EBP: 0x94963cc8, ESI: 0x00000000, EDI: 0x00000000
EFL: 0x00010246, EIP: 0x01c7338c, CS: 0x00000008, DS: 0x00000010
Error code: 0x00000000
Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)
0x94963ae8 : 0x2203de (0x6b08cc 0x94963b08 0x229fb0 0x0)
0x94963b18 : 0x2ceabf (0x6bd9e0 0x1c7338c 0x0 0x6bd8cd)
0x94963bc8 : 0x2e5564 (0x94963bf0 0x94963bd8 0x94963be8 0x60a3a6)
0x94963be8 : 0x1c7338c (0xe 0x10048 0x27190070 0x740010)
0x94963cc8 : 0x1c6bf71 (0x1000 0x0 0x0 0x0)
0x94963d38 : 0x1c6e666 (0x27dc1000 0x26ca03b0 0x8cc3f000 0x2ba)
0x94963d88 : 0x1c669da (0x28592280 0x27dc1000 0x8cc3f000 0x2ba)
0x94963dc8 : 0xa1127d (0x27dc1000 0x27dc1000 0x8cc3f000 0x2ba)
0x94963e08 : 0x1c62659 (0x27dc1000 0x27dc1000 0x8cc3f000 0x2ba)
0x94963e38 : 0x1c62ea3 (0x27dc1000 0x1c7364c 0x1c7363a 0x0)
0x94963e58 : 0x1c635f9 (0x27dc1000 0x0 0x94963e78 0x27dc1000)
0x94963e78 : 0x1c6510f (0x27dc0b80 0x27dc1000 0x284edac0 0x0)
0x94963ea8 : 0x1c62ebd (0x27dc0b80 0x28524800 0x1c7363a 0x28524800)
0x94963ec8 : 0x64bacd (0x28524800 0x284da600 0x94963ef8 0x609fea)
0x94963f18 : 0x64b836 (0x284da600 0x28524800 0x26c9cfc0 0x60a492)
0x94963f68 : 0x64c62d (0x284da600 0x26c9fd80 0x0 0xffffffff)
0x94963f98 : 0x64e454 (0x284da600 0x0 0x94963fb8 0x1)
0x94963fc8 : 0x2c7d0c (0x26ea8110 0x0 0x10 0x261820d0)
      Kernel Extensions in backtrace:
         com.apple.iokit.IOStorageFamily(1.7.2)[9164AEE7-BA92-45A2-BA9C-638B980193F1]@0x 9ff000->0xa22fff
         com.apple.driver.AppleRAID(4.0.6)[2DB38C0A-C02F-4C5E-8038-7D4969A99726]@0x1c600 00->0x1c84fff
            dependency: com.apple.iokit.IOStorageFamily(1.7.2)[9164AEE7-BA92-45A2-BA9C-638B980193F1]@0x 9ff000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
11G63
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:26:45 PDT 2012; root:xnu-1699.32.7~1/RELEASE_I386
Kernel UUID: 859B45FB-14BB-35ED-B823-08393C63E13B
System model name: MacPro1,1 (Mac-F4208DC8)
System uptime in nanoseconds: 20244832865
last loaded kext at 19676394677: org.virtualbox.kext.VBoxNetAdp    4.2.1 (addr 0x9cc4d000, size 28672)
loaded kexts:
org.virtualbox.kext.VBoxNetAdp    4.2.1
org.virtualbox.kext.VBoxNetFlt    4.2.1
org.virtualbox.kext.VBoxUSB    4.2.1
org.virtualbox.kext.VBoxDrv    4.2.1
com.splashtop.driver.SRXFrameBufferConnector    1.6
com.splashtop.driver.SRXDisplayCard    1.6
com.Cycling74.driver.Soundflower    1.6.6
com.Newer-tech.kext.MAXPower_SAS_6G_RAID    1.3.0
com.apple.driver.AppleFireWireStorage    3.0.6
com.apple.driver.initioFWBridge    3.0.6
com.apple.driver.IOFireWireSerialBusProtocolSansPhysicalUnit    3.0.6
com.apple.driver.LSI_FW_500    3.0.6
com.apple.driver.Oxford_Semi    3.0.6
com.apple.driver.StorageLynx    3.0.6
com.apple.driver.AppleRAID    4.0.6
com.apple.filesystems.autofs    3.0
com.apple.driver.AppleHWSensor    1.9.5d0
com.apple.driver.AppleUpstreamUserClient    3.5.9
com.apple.driver.AppleMCCSControl    1.0.33
com.apple.driver.AppleHDAHardwareConfigDriver    2.2.5a5
com.apple.kext.ATIFramebuffer    7.3.2
com.apple.driver.AppleHDA    2.2.5a5
com.apple.driver.AudioAUUC    1.59
com.apple.driver.AppleTyMCEDriver    1.0.2d2
com.apple.ATIRadeonX2000    7.3.2
com.apple.driver.AppleUSBDisplays    323.3
com.apple.iokit.IOUserEthernet    1.0.0d1
com.apple.iokit.IOBluetoothSerialManager    4.0.8f17
com.apple.Dont_Steal_Mac_OS_X    7.0.0
com.apple.driver.AudioIPCDriver    1.2.3
com.apple.driver.AppleMCEDriver    1.1.9
com.apple.driver.ApplePolicyControl    3.1.33
com.apple.driver.ACPI_SMC_PlatformPlugin    5.0.0d8
com.apple.driver.AppleLPC    1.6.0
com.apple.driver.CSRUSBBluetoothHCIController    4.0.8f17
com.apple.driver.XsanFilter    404
com.apple.iokit.IOAHCIBlockStorage    2.1.0
com.apple.driver.CSRHIDTransitionDriver    4.0.8f17
com.apple.iokit.SCSITaskUserClient    3.2.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
com.apple.BootCache    33
com.apple.driver.AppleFWOHCI    4.9.0
com.apple.driver.AppleIntel8254XEthernet    2.1.3b1
com.apple.driver.AppleAHCIPort    2.3.1
com.apple.driver.AppleIntelPIIXATA    2.5.1
com.apple.iokit.AppleYukon2    3.2.2b1
com.apple.driver.AppleUSBHub    5.1.0
com.apple.driver.AppleEFINVRAM    1.6.1
com.apple.driver.AppleUSBEHCI    5.1.0
com.apple.driver.AppleUSBUHCI    5.1.0
com.apple.driver.AppleACPIButtons    1.5
com.apple.driver.AppleRTC    1.5
com.apple.driver.AppleHPET    1.7
com.apple.driver.AppleSMBIOS    1.9
com.apple.driver.AppleACPIEC    1.5
com.apple.driver.AppleAPIC    1.6
com.apple.driver.AppleIntelCPUPowerManagementClient    195.0.0
com.apple.nke.applicationfirewall    3.2.30
com.apple.security.quarantine    1.4
com.apple.security.TMSafetyNet    8
com.apple.driver.AppleIntelCPUPowerManagement    195.0.0
com.apple.iokit.IOFireWireSerialBusProtocolTransport    2.1.0
com.apple.iokit.IOFireWireSBP2    4.2.0
com.apple.kext.triggers    1.0
com.apple.driver.AppleSMBusController    1.0.10d0
com.apple.driver.DspFuncLib    2.2.5a5
com.apple.kext.ATI2600Controller    7.3.2
com.apple.kext.ATISupport    7.3.2
com.apple.iokit.IOFireWireIP    2.2.5
com.apple.iokit.IOSurface    80.0.2
com.apple.iokit.IOSerialFamily    10.0.5
com.apple.iokit.IOAudioFamily    1.8.6fc18
com.apple.kext.OSvKernDSPLib    1.3
com.apple.driver.AppleHDAController    2.2.5a5
com.apple.iokit.IOHDAFamily    2.2.5a5
com.apple.driver.AppleGraphicsControl    3.1.33
com.apple.iokit.IONDRVSupport    2.3.4
com.apple.iokit.IOGraphicsFamily    2.3.4
com.apple.driver.AppleSMC    3.1.3d10
com.apple.driver.IOPlatformPluginLegacy    5.0.0d8
com.apple.driver.AppleSMBusPCI    1.0.10d0
com.apple.driver.IOPlatformPluginFamily    5.1.1d6
com.apple.iokit.IOSCSIBlockCommandsDevice    3.2.1
com.apple.driver.AppleUSBBluetoothHCIController    4.0.8f17
com.apple.iokit.IOBluetoothFamily    4.0.8f17
com.apple.iokit.IOUSBMassStorageClass    3.0.3
com.apple.driver.AppleFileSystemDriver    13
com.apple.iokit.IOUSBHIDDriver    5.0.0
com.apple.driver.AppleUSBComposite    5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.2.1
com.apple.iokit.IOBDStorageFamily    1.7
com.apple.iokit.IODVDStorageFamily    1.7.1
com.apple.iokit.IOCDStorageFamily    1.7.1
com.apple.iokit.IOATAPIProtocolTransport    3.0.0
com.apple.iokit.IOFireWireFamily    4.4.8
com.apple.iokit.IOSCSIParallelFamily    2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily    3.2.1
com.apple.iokit.IOAHCIFamily    2.0.8
com.apple.iokit.IOATAFamily    2.5.1
com.apple.iokit.IONetworkingFamily    2.1
com.apple.iokit.IOUSBUserClient    5.0.0
com.apple.iokit.IOUSBFamily    5.1.0
com.apple.driver.AppleEFIRuntime    1.6.1
com.apple.iokit.IOHIDFamily    1.7.1
com.apple.iokit.IOSMBusFamily    1.1
com.apple.security.sandbox    177.11
com.apple.kext.AppleMatch    1.0.0d1
com.apple.driver.DiskImages    331.7
com.apple.iokit.IOStorageFamily    1.7.2
com.apple.driver.AppleKeyStore    28.18
com.apple.driver.AppleACPIPlatform    1.5
com.apple.iokit.IOPCIFamily    2.7
com.apple.iokit.IOACPIFamily    1.4

org.virtualbox.kext.VBoxNetAdp    4.2.1
org.virtualbox.kext.VBoxNetFlt    4.2.1
org.virtualbox.kext.VBoxUSB    4.2.1
org.virtualbox.kext.VBoxDrv    4.2.1
com.splashtop.driver.SRXFrameBufferConnector    1.6
com.splashtop.driver.SRXDisplayCard    1.6
com.Cycling74.driver.Soundflower    1.6.6
com.Newer-tech.kext.MAXPower_SAS_6G_RAID    1.3.0
Any or all of those kernel extensions could be the cause.
Remove or update them.

Need help diagnosing a problem, please.

I made a small change in content to one of my pages, like I
have a hundred times before, and all seemed well. A couple hrs
later, I opened the same file to make another change (always in
"design" view) and there's nothing there but a blank page. When I
move the cursor around, it's a circle with line through it, as if
it's in a locked area. However, everything seems to be there in
"code" view.
This is the page in question:
http://www.earthenexposure.com/kayaking/sleepingpads.htm
All the other pages seem to be fine.
Any ideas how I can fix this issue?
Also, another strange thing that may or may not be related is
that in Firefox, links that aren't supposed to be underlined are
underlined (Cascade Designs & Gossamer Gear in the 4th &
6th paragraphs). However, in IE7, the links are as they are
supposed to be.
Thanks.

quote:
Originally posted by:
ogre11
you seem to have an unclosed tr tag somewhere, the design
view won't show things directly inside of tr tags that arent td
tags. But browsers will compensate and show them. Find your
unclosed tr tag and you'll find your problem.
Browsing your code, I can see you have a lot of mismatched
tags. Generally using embedded tables is just a really bad idea,
things get confusing really fast and the page weight becomes huge.
Thanks. I'm new to this and do not understand what td &
tr tags do and don't do. For me to find the "unclosed tr tag" would
be tougher than trying to find a needle in a haystack. :-) I was
hoping there'd be an easy fix.
And the points you and Djinn make about my use of tables and
the messy code etc are well taken. :-) It is the only way I know at
the moment and do not have the time to learn another and better
way.
I hate to think about rebuilding that problematic page, but,
for me, that might be the only way right now. Could I just make a
new page and overwrite the problematic file?

I need a diagnosis:

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