I need a fix from HP which outlined how to remove the registry entries which were stopping recognition of the cd/dvd reader but then itunes cannot find the reader.
I need a fix from HP which outlined how to remove the registry entries which were stopping recognition of the cd/dvd reader but then itunes cannot find the reader.
Thanks for pointing that out, it was not apparent on the day i used them and wrote the How-To. The links have been replaced with the SID# (Solution ID #) and the title given for the Article.
Have fun
Similar Messages
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I down loaded my entire contents of my desk top hard drive to my lap top. Now I don't know where my original files and pictures are. How do I find them or down load just what I am missing with out losing what I just installed ?
Hi Again, Well I found Carbon Copy Clone on my old hard drive so I didn't even need to download it. I just dragged it onto my desktop and I did as you said. Using CCC and within the folder of users which has my folder of old hard drive there now shows a file called.autodiskmounted (whatever that means) and then it has a version of my hard drive below that called hard drive 1, which has nothing, but above both of these folders, there is a folder with an old user name which shows up empty on the hard drive when I search it, but actually shows lots of folders on the CCC. So without getting too excited, it lists some folders and amongst them are folders I cant see normally in the old hard drive, like my safari settings and favourites, and movies music and pictures. However in the movies pictures and music folders I can only see a blackish square that looks a bit like a blank screen with the text.localised after it .
Does this mean anything to you / Is there apossibility they may be there? When I selected my new laptop as the destination i got this message below so I did not proceed any further as I'm not sure it will back up the files I need..
To avoid system instability, CCC has applied a filter that will exclude system files from the backup task.
If you would like to restore your Mac OS X system files, restart your computer from the backup volume and try the backup task again.
If you are trying to restore a single item or folder, click the "?" button for additional suggestions.
Is it worth giving it a try? Thanks for this btw, its further than I've got before!! -
I cannot re-download music I purchased from the iTunes store. I followed the instructions from iTunes support but that did not work.
When I find the music in the iTunes store under purchases, it states "downloaded" and will not let me re-download it.
What other tricks are there to use. I do not have the music on an iPod or CD because I always thought that once you bought it on iTunes, you could always re-download it if you got a new computor, etc.If they appear under the Purhcased link as 'downloaded' then do you still have them listed in your iTunes library (where you would click on them to play them) ? If youdo then iTunes assumes that you still have them somewhere, and that there is no need to re-download them - try deleting one of them from your library and it should then get the cloud symbol for re-downloading.
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FYI: How to Fix "iTunes Cannot Find Original File" Error
Yesterday morning, I opened iTunes and tried to play a file. I got the old "iTunes cannot find the original file" error. I tried another file. Same thing. I tried restarting iTunes, holding down the shift key, and making sure iTunes knew where my Library file was. Yep. Still no dice. So I came here, and did a search for help. I could not find any definitive answers to this question. So I did a Google search and found the fix in an old Metafilter thread. Given that this problem seems a little common, I thought I'd post my solution here, for anyone who has this issue in the future.
First things first, make sure that it's not just an issue of pointing iTunes to your current library location. Go to your advanced preferences and double-check the library location path. If this doesn't fix it, then it's time to go my route:
1) Open your iTunes folder in windows explorer. Look for a file called "itunes library.xml". Copy that file to your desktop or somewhere else so that it's backed up...in case something goes wrong.
2) Open the original XML file in notepad (right-click, "open with", "notepad").
3) In this XML file, you will see a paragraph of information for every file you have (songs, podcasts, videos, etc.). In each of those paragraphs, there is a file path specifying where the file is supposed to reside. This is how the itunes library.itl file knows where to look. In my case, it should have been "e:/my music/itunes", but instead, it was "e:/my music/itunes/itunes music". The program had created that folder for some reason, and all my files were pointing there.
4) Check a few of the paragraphs and see if they are pointing to your actual music folder. If so, then you have another problem...sorry. If not, then continue on:
5) Go to edit->replace (or control-H). In the "find what" box, enter the incorrect file path (in my case, e:/my music/itunes/itunes music"). In the "replace with" box, enter the correct path of your itunes music folder (in my case, "e:/my music/itunes". Then click "replace all".
If you have a lot of songs, this may take awhile. I have over 25,000 files, so it took at least 18 hours.
6) When it's done, quit notepad and save the XML file. Open iTunes. If it doesn't automatically start updating your library, then try to play a song. If you get the same old error, then quite iTunes, then re-open it, go to the advanced preferences and select the correct file path for the library location. This should fix it.I am also finding many "ghost file" duplicate files (with the exclamation point "can not locate files" message), after pointing Itunes version 8.2.1.6 to my music folder on a separate, networked hard drive. My understanding is that the "Consolidate Files" feature in Itunes is supposed to properly identify all of the file locations, but it only worked for about 1/5 of our 10,000 plus files before it stopped running. (I've read in other forums that this software is buggy, and gets confused with long song titles, etc.)It also leaves you with duplicate "ghost" files to delete, when the music from the separate drive is "added".
I can not find a file called ituneslibrary.xml to try your suggestion, when I open my Itunes folder. When I do "get info" on the individual music files in Itunes that can't be located, the "where" field = "not available". I have doublechecked the library location in preferences and it is properly pointed to "K:\itunes" which is the correct location. -
I recently fixed my computer and need to reinstall logic pro 9 but I can't find the booklet with my serial number, is there any other way I can get the serial number for logic pro 9 (box)?
If you still have the receipt or other proof of purchase, you can ask Apple to send you the serial. Otherwise, bad luck mate.. Good news is, you can now buy Logic Pro 9 from App Store for just 199 USD
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Since updating to the latest version of iTunes (11) I cannot find the files that I need to export from apps on my iPhone to my Desktop PC
Follow these instructions to completely remove Apple software
http://support.apple.com/kb/HT1923
Then use free Ccleaner to repeatly repair your registry until it's fixed.
http://www.piriform.com/ccleaner/download/standard
download iTunes again from Apple.
Your content will remain. -
I have recently switched from a PC to a MacBook Pro.
I have a large number of documents and photographs on a multiterrabite external drive, backed up on a second multiterrabite external drive.
Both external drives are formatted for MacIntosh. This has been verified by agents at an Apple store and also at Best Buy in two different cities.
This is the problem:
The MacBook Pro will not allow me to cut-and-paste to and from or to click-and-drag to the external drive. I can copy-and-paste, but then I must send the original to the trash, which doubles the time and effort. Is there any way to cut-and-paste?
Also, the MacBook Pro will not allow me to rename multiple documents or photographs. I can click-and-rename a single one, but this is impossibly time consuming. I can batch-rename in iPhoto, but when I transfer the photographs to the external drive, the rename does not transfer.
I’m reduced to using my wife’s Toshiba to cut-and-past, rename, and transfer documents. It works perfectly. Is there any way to do this on the MacBook Pro?
Thanks!
Roderick Guerry
[email protected]Roderick Guerry wrote:
The MacBook Pro will not allow me to cut-and-paste to and from or to click-and-drag to the external drive. I can copy-and-paste, but then I must send the original to the trash, which doubles the time and effort. Is there any way to cut-and-paste?
No, this is a philosophical difference between Apple and Microsoft. Apple believes that it's dangerous to cut a file in case the user never pastes it; in that case the file is lost. Microsoft seems to not have this problem (if I remember Windows correctly) because they don't delete the originating file if it's cut but never pasted.
Even though Macs have a lot of keyboard shortcuts, philosophically Macs have traditionally been mouse-first. This applies to file copy operations. In your case, what a Mac user would do is open the source window, open the destination window (on your second drive), and then Command-drag the selected files from the source to destination window. This is because a normal drag would leave the originals behind, while adding the Command modifier key tells OS X that this is a Move, not a Copy, so don't leave the originals behind.
(In addition there are different rules for drag-copying within the same volume or between different volumes. If you drag between two folders on the same volume, the files are moved. If you drag between different volumes, the files are copied unless you hold down Command to delete the copies on the source volume.)
Roderick Guerry wrote:
Also, the MacBook Pro will not allow me to rename multiple documents or photographs. I can click-and-rename a single one, but this is impossibly time consuming. I can batch-rename in iPhoto, but when I transfer the photographs to the external drive, the rename does not transfer.
Two problems in this case. First, batch file renaming is not built into OS X unless you build something with Automator. However, there are many utilities that can do batch file renaming which you can find at macupdate.com or on the App Store. Since I work with media I often batch rename using one of the media managers I have lying around like Media Pro or Adobe Bridge (comes with Photoshop).
iPhoto is a database front end designed to shield the file system from the consumer and let them concentrate on creativity and sharing. As such it is often a poor choice for managing files directly. When you "transferred the photographs" chances are you moved the originals, not the ones iPhoto edited which are stored in a hidden folder.
Roderick Guerry wrote:
I’m reduced to using my wife’s Toshiba to cut-and-past, rename, and transfer documents. It works perfectly. Is there any way to do this on the MacBook Pro?
There will not be a way to do it exactly like Windows. As described above, there are ways to do it "the Mac way." If it is possible to remove judgment on which way is "better" you might find the Mac way to be acceptable, but of course sometimes we simply prefer what we're used to. -
I need help in resolving a problem that prevents me from accessing the iTunes store. Message reads " iTunes cannot contact the iTunes store" and also says that my laptop is no longer authorized to access my account. Help!
Go up to the top of your screen on iTunes and click on 'Store'. Then go down to 'Authorize This Computer'. That should cover part of it unless you've already authorized a bunch of other computers to use your account. If that's the case, you'll have to go to one of those computers and click the button just below it to 'deauthorize your account' from that computer. If you're not able to access the store, check your internet connection to make sure you are connected. Hope this helps.. good luck!
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i have CS5 on my old macbook pro, I need it on my new laptop. I cannot find the installation css, but I have the code. Can I download somewhere? or transfer it from computer to computer? and I've never used a forum before, help!
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'. -
My IMessage says my sign in is incorrect, but then I go to the App Store sign out and sign back in and it works perfectly fine. I really need IMessage because I have a flip Phone which is so hard to text on so I like to use IMessage. Somebody please help me;(
Try:
iOS: Troubleshooting FaceTime and iMessage activation -
Hello,
I am creating an app using NAPA tool in Office 365. I am trying to "Add an attachment" to a custom list item using SPServices. When I am using my code (jquery code) in content editor web part on a page, its working fine, but when I am adding
the same code in an app, its giving me error : "The system cannot find the file specified. (Exception from HRESULT:
0x80070002)" - 500 Internal Server error.
(function () {
// This code runs when the DOM is ready and creates a context object which is
// needed to use the SharePoint object model
$(document).ready(function () {
//alert('In doc ready');
$('.attachmentButton').change(function(event){
var listName = 'UploadTest',
itemId = 2;
handleFileChange(listName,itemId,event.target.files);
function handleFileChange(listName,itemId,files){
alert('In handleFileChange :=' + listName + "" + itemId + "" + files[0]);
alert('files.length :=' + files.length);
var filereader = {},
file = {},
i=0;
//loop over each file selected
for(i = 0; i < files.length; i++) {
alert('In for loop');
file = files[i];
filereader = new FileReader();
filereader.filename = file.name;
alert('filereader.filename :=' + filereader.filename);
filereader.onload = function() {
var data = this.result;
var n=data.indexOf(";base64,") + 8;
//alert('n :=' + n);
//removing the first part of the dataurl give us the base64 bytes we need to feed to sharepoint
data= data.substring(n);
//alert('data :=' + data);
alert('Above SPServices this.filename :=' + this.filename);
$().SPServices({
operation: "AddAttachment",
listName: listName,
asynch: false,
listItemID:itemId,
fileName: this.filename,
attachment: data,
completefunc: function (xData, Status) {
console.log('attachment upload complete',xData,status);
alert('Status :=' + Status);
if (Status.toLowerCase() == "error"){
alert(xData.responseText);
alert(xData.status);
alert(xData.statusText);
filereader.onabort = function() {
alert("The upload was aborted.");
filereader.onerror = function() {
alert("An error occured while reading the file.");
//fire the onload function giving it the dataurl
filereader.readAsDataURL(file);
alert(xData.responseText); - gives error - " "The system cannot find the file specified. (Exception from HRESULT: 0x80070002)""
alert(xData.status); - gives error - "500"
alert(xData.statusText); - gives error - "Internal server error"
Server Publishing infrastructure and Server publishing features are activated on site collection and site respectively.
Any suggestions, why I am getting this error in NAPA ?Hi,
According to your post, my understanding is that you have an issue about adding attachments to list items in app.
To add attachment to list item in the host web, we should first get the list and the list items from the host web, then add the attachments to the list items.
There are two articles about retrieve the list and list items in the host web, you can refer to them.
http://www.dotnetcurry.com/showarticle.aspx?ID=1028
http://www.c-sharpcorner.com/UploadFile/93cb27/retrieve-sharepoint-app-host-web-list-items-in-sharepoint-ho/
What’s more, we can also use the REST API to achieve the same scenario.
http://www.c-sharpcorner.com/UploadFile/472cc1/add-attachments-to-list-items-in-sharepoint-2013-using-rest/
Thanks & Regards,
Jason
Jason Guo
TechNet Community Support -
My Airport 6.1 can't manage my base station. I need to use AirPort Utility 5.6 but i can't find the right download. I've been downloading several but it always after havingf instal the first 3 steps the same message: Airport utility....can't be installed... The version of OS X on this version
doesn't support this base station...
I need help please to find the correcte download so i can my wii-fii work as soon as possible (because my wife is making me crazy, she can't go on Facebook!!!! )
Thank's for your help,
MikeUse AirPort Utility 5.6 which contains the features you need. It is compatible with Lion as well as Mountain Lion, however, the installer app will refuse to install it on Mountain Lion.
This dilemma is easily solved though. You simply need to extract the app from the installer package using a package extractor like Pacifist.
Download Pacifist here: http://www.charlessoft.com/
Download AirPort Utility 5.6 here: http://support.apple.com/kb/DL1482
If you happen to have an archived copy of the AU 5.6 app somewhere, such as a Time Machine backup or equivalent, you can simply restore it or drag the app to your Mountain Lion system's Utilities folder. It will run without complaint. It is only the package installer that is the problem.
Mountain Lion will not allow you to delete its existing version of AirPort Utility. Just ignore it. It and the older version (which will bear the unique name "AirPort Utility 5.6") can peacefully coexist.
Note: For those with Leopard or Snow Leopard systems you need AirPort Utility 5.6.1 (this is confusing - a later AirPort Utility version for an earlier OS X version - but it is correct).
Download AirPort Utility 5.6.1 here: http://support.apple.com/kb/DL1536 -
my iWeb image names are incompatible with FTP servers and must be renamed but I can't find the images in iWeb. I can upload to a desktop file and change them there but then I would need to download them to a new site in iWeb to publish them.
What's the answer?
ThanksMany thanks to responded to my question and sorry not to get back sooner.
Yes, I discovered by this unfortunate experience that the names of photos are a serious issue if the site is to ever go to an FTP server. Apple should discuss this carefully in their "manual".
One more question: I uploaded the website to a folder on my desktop. When I open it, unlike the photos in iWeb, there are folders for each page which have all the photos in them. I went through each folder and changed the names to be FTP compatible. I'm using iWeb SEO Tool which allows one to upload from this local folder to an FTP server but having trouble.
Is this because there is an imbedment in iWeb that uses the old photo names to link to the actual photos and it can't find them because of the name changes?
Thanks again for your help ...
Phil McP -
When I try to sync my iPad and iPhone it will get within the last 3 pictures then stop giving me an APPCRASH error message. Then iTunes will shut down. No matter what I do to increase or decrease the number of pictures it always stops 3rd from the last.
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.4.0.80
Application Timestamp: 4e262cfr
Fault Module Name: QuickTime.qts
Fault Module Version: 7.70.80.34
Exception Code: c0000005
Exception Offset: 00146b30
OS Version 1033
Locale ID:
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information4: 0a9e372d3b4ad19135b953a78882e789
Any assistance I can get will be greatly appreciated.Thank you iTunes for fixing the problem of downloading my pictures to my iPad and iPhone with the update 10.5.0.142
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i did follow "From the Apple menu, choose System Preferences. Choose View > Time Machine. Set Time Machine to On if it is off "
. .....but i couldn't find the time capsule from airport utility..... why?Are you using a new 802.11ac Time Capsule - the "tall" one - and are you still using Mac OS X 10.6.8?
You need OS X 10.7.5 "Lion" or later, or an iOS device, to configure an 802.11ac Time Capsule:
http://manuals.info.apple.com/MANUALS/1000/MA1645/en_US/airport_time_capsule_802 11ac_setup.pdf
See page 12.
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