I need a fresh copy of CS5.  purchased a download - have SN but adobe says unavailable

I purchased a downloaded CS5 from Adobe - I have the SN and box abd it's corrupted so I want to reinstall.  However Adobe says they no longer have CS5 and I MUST purchased CS6 now.  WHAT?????  So basically they are telling me that downloading is a poor way to purchase.
Anyone know where I can DL CS5??? 

You can download the trial version of the software from the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site or else the download will not work properly.
CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

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