I need a new copy please
Hi,
I'm currently using LR3.6 64 Bit with Windows 7.
[... private information removed ...]
I wish to start again with a clean slate, as I'm all screwed up in trying to import photos into LR3. I tried repairing but as I don't have a CD I was stumped, I couldn't do anything.
How do I download a repalcement software, so as I can start again, with no existing data/images/catalogues?
Thank you
Norm Ford
[... private information removed ...]
This is a user-to-user forum, and it's a bad idea to post your details the way you have - it probably won't affect you directly (because there's no "dial home" registration in Lightroom, your serial won't have been "compromised"), but it does mean that someone can now get a working version of Lr 3 for free.
As to downloading the software, Google is your friend.
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5308
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This can be caused if one of the files that stores details of installed extensions is corrupt.
# Open your profile folder, for details of how to find it see https://support.mozilla.com/kb/Profiles
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This topic has been moved to MSI Notebooks & Netbooks.
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Guess I need a new hard drive...
I have no clue how, but suddenly my hard drive is shot. I opened my laptop the other day and expected my login page to come up (I keep it on sleep mode) and it was off. When I turned it on I got a grey screen with an old school mac logo (blinking folder and a ? mark).
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Someone give me good news! Please?!Welcome to the Apple discussions.
While it sounds like your hard drive has indeed died, I would run the Apple hardware test to confirm. Find the original OS X disc that shipped with your system, which says "AHT Version x.x" in small print on the label. Insert it, and reboot holding the option key down, choose the Apple hardware test, click the arrow to the right and follow directions. Choose the extended test. Does that confirm/tell you anything about the hard drive?
Assuming your hard drive is indeed dead, you have several choices. You can have a local Apple store replace it, and they will only replace it with the same size drive. They will also keep the hard drive as a trade-in on a new one, which bothers some people. Dead or not they prefer a hard drive with personal data on it not go somewhere else, which would also be relevant if you want to have files extracted from the dead drive. Apple Authorized Service Providers can also replace the hard drive, and are more flexible to deal with. They may also install a hard drive you buy elsewhere. You can find the closest Apple store or AASP via http://www.apple.com/buy/locator/service/
Or, if you're handy, you can do it yourself. See these directions to determine if it's in your ballpark: http://www.ifixit.com/Guide/Mac/PowerBook-G4-Al-17-Inch/HD-Replacement/55/6/
If you buy a hard drive yourself, you want a 2.5" notebook drive with a parallel ATA interface, not a serial ATA or SATA interface, which is quite popular today. Standard speed is 5400rpm, and for a slight price premium you can find 7200rpm drives, although the selection is declining due to manufacturers concentrating on SATA drives. Here are two sources at link:[OWC|http://eshop.macsales.com/Search/Search.cfm?Ne=5000&Ntt=2.5harddrive&Ntk=Primary&Ns=P_Price|0&N=6885] and link:[Newegg|http://www.newegg.com/Product/ProductList.aspx?Submit=ENE&N=201015 0380+1035907889&name=ATA-6]. Depending on size you're talking $50 to $105 for a new hard drive, and additional if someone else installs it for you. Even if you have someone else install it, that's quite a bit less expensive than a new computer.
In terms of recovering data, there are some services that will recover whats on the hard drive, however, they are very proud of the services they provide and charge accordingly. You can scan these forums for recommendations. If you don't have a backup today, budget for an external hard drive too. You can see a selection at http://eshop.macsales.com/shop/firewire/on-the-go
Please post back with any questions. -
I get error 4003 and i need a new playbook. how do i do this
i have not been able to take pics and i have had my playbook longer than its warranty. i need a new one please help me
tarariley wrote:
i have not been able to take pics and i have had my playbook longer than its warranty. i need a new one please help me
you can buy a playbook on ebay or amazon.
the 4003 error can usually be fixed by replaing the camera which is usually on ebay too
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
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This morning when I tried to open my CC2014 Photoshop, it started to open, then quit suddenly. Same with Dreamweaver and InDesign. I am a professional and do not have the time to screw around with this. When I tried to run CC app, I get an error that says "Adobe creative cloud is needed to resolve this problem. However, it is missing or damaged. Please download and install a new copy of the Creative Cloud from 'http://www.adobe.com/go/adobecreativecloudapp'." I did so and tried to run the app and got the same error. I tried the cleaner and it removed all of my apps, then I tried to install again, and got the same error. I am getting desperate now, I have clients waiting for their projects. I need help, please.
Allisonf55952352 have you utilized the steps listed in Error: "Failed to install" | Creative Cloud Desktop to resolve the current error? If not do you have any questions regarding the steps listed with the document?
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Safari question here... Can I purchase a browser update for my mac book? I have OSX 10.6.8 and the "update software" function won't let me get past Safari 5.1.10. Please tell me I don't need a new computer just yet... Thx!!
You need to upgrade OS X.
Upgrading to Yosemite
You can upgrade to Yosemite from Lion or directly from Snow Leopard. Yosemite can be downloaded from the Mac App Store for FREE.
Upgrading to Yosemite
To upgrade to Yosemite you must have Snow Leopard 10.6.8 or Lion installed. Download Yosemite from the App Store. Sign in using your Apple ID. Yosemite is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mavericks/Yosemite- System Requirements
Macs that can be upgraded to OS X Yosemite
1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table - RoaringApps.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply. -
am in tanzania.
Am in need of a copy of DVDdrive for a macbook pro OS. how can i get a copy, please any one to helpIf you are referring to the original system reinstall discs that shipped with every Mac before Lion came out you'll need to contact Apple with the serial # of your Mac and order a replacement set of them.
Or look on one of the Auction websites or places like iFixit.com for a replacement set.
If your Mac came new with any of the Download Only versions of OS X, Lion, Mt Lion or Mavericks you don't need any discs to reinstall OS X. You use the Online Internet Recovery system or the built in Recovery HD partition inb the internal hard drive.
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How to restore my ipad?My ipad say on screen CONNECT TO ITUNE.How can i do when i connect with computer.It is need itune new version.Can you sent me.I will be waiting your answer.Please help me sir.
Check for Updates.
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Went to open a file in words and got message. "You need a newer version of Pages to open this document." I have latest version. All other files in words open w/o a problem. Please help.
Thank you.
<Email Edited by Host>You have 2 versions of Pages on your Mac.
Pages 5.2 is in your Applications folder.
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Apple has removed almost 100 features from Pages 5 and added many bugs:
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Peter -
I am trying to update Photoshop CS6 in order to read my camera's RAW files. It is a camera that is supported by Adobe Photoshop CS6. However, when I try to get the Adobe Application Manager to update the software, it fails to do so. (The spinning wheel tells me it is checking for updates and then quits, saying that "Update Failed - Updates could not be applied. Adobe Application Manager may be damaged. Download and install a new copy of Adobe Application Manager.")
I have tried to reinstall the Adobe Application Manager 8.0, which gives me the following error message "We've encountered the following issues. Installer failed to initialize. Please download Adobe Support Advisor to detect the problem." However, when I go to the link provided to download the Adobe Support Advisor, this piece of software NO LONGER EXISTS. "
The Adobe Support Advisor has been discontinued
The Adobe Support Advisor tool was used to analyze installer log and system information associated with installation errors. The tool has been replaced with improved installation support mechanisms. Please visit Adobe Support section for Knowledge base articles around Installation."
So, I have gone to the forums and took the recommended step to update my software manually - getting the update Photoshop_CS6_13_0_6upd-2.dmg. However, this update also fails stating that my Adobe Application Manager may be damages. Download and install a new copy of Adobe Application Manager. Which puts me right back where I started.
I have also taken the step of completely reinstalling Photoshop CS6. This did not solve the problems outlined above.
Please help!reset your preferences:
dreamweaver: http://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs4-cs5.html
flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
indesign: https://forums.adobe.com/thread/526990
lightroom: http://www.lightroomforums.net/showthread.php?14226-Resetting-%28or-Trashing-%29-the-Light room-Preferences-file
photoshop: https://forums.adobe.com/thread/375776
if that fails, uninstall ps, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and reinstall. then use the manual updates. -
I have a hdd from a late 2009 mbp. I upgraded from leopard to snow leopard to lion to mountain lion. Now I want to upgrade to a ssd. Do I need to purchase a new copy of mountain lion to go on my new ssd? If I don't, then what is the procedure to transfer mountain lion with my 4 user accounts onto the new ssd from the hdd?
I'm confused on if I can use the recovery hd on a thumb drive to install mountain lion on my ssd. Will it be pheasible with so many OS X upgrades? And then how do I get my user accounts onto the ssd from the hdd. Do I use migration assistant? Do I need to make a time machine backup first? Should I use something called Carbon Clone or something like that?
Thanks for readingIf you have a cable that connects and external HDD to the MBP, it will do. If it is something like this, an enclosure will not be needed for the swap:
An enclosure allows you to use your old HDD for storage or backup purposes. The cable will not.
Here are instructions as to how the swap can be performed using DISK UTITY. Substitute You cable for the enclosure in same:
INSTALLING A NEW HDD IN A MBP
1. Make certain that you have backed up all of your important data.
2. You will need a HDD enclosure. One with a USB connection will do. A 9 pin Firewire is better.
3. Install your new drive in the enclosure and connect it to your MBP.
4. Open DISK UTILITY>ERASE. From the left hand column drag the new drive into the 'Name' field. Make sure that the format is 'Mac OS Extended (Journaled)'. Click on the 'Erase' button.
5. Click on the 'Restore' button (on top). Drag the old drive into the 'Source' field and the new drive into the 'Destination' field. Click on the 'Restore' button on the bottom right hand corner.
Depending upon the amount of data you are transferring, this may take a couple hours or more. A Firewire will speed up the transfer. This will result in both drives having identical information on them.
6. After the data transfer has completed, you may swap the drives. Start the MBP and you have finished the installation. The initial boot may take a bit longer than you are accustomed to, but that is normal.
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If there is any confusion on your part, post back.
Ciao. -
Please can you help....
I ordered an iPhone 5s in early September from the orange shop in Chamonix Mont-Blanc France.
I needed a new phone as i dropped my iPhone and broke it so it thought i would upgrade.
I was asked in the shop if I wanted a black or white one, I asked for a Black one, as all my iPhones have all been Black as I DON'T LIKE White ones. (sorry)
I was told my phone would arrive in a week so I waited with broken phone for new one. The following week I was told it would be the following week, the following week i was told the same but the assistant in the shop told me they would ring me when it arrived. Three days later i recieved a text from the shop to say the phone would be in tomorrow, when I went in they said it had not arrived and they would call me when it was in the shop.
They called me on Thursday the 17th of October to say the phone was in the shop.
I arrived at the shop at 6:00pm after my work, the shop closes at 7:00pm. I recieved the phone, signed for it and extra unwanted insurance with I was told I could only canceled in a month. I was then told they didn't have any sim cards in the shop, i said no problem the Phone i assume will need charging so i will take it home and charge it and return for the sim tomorrow.
So the Phone remained boxed.
When I returned home and opened the box I realised it was a white one, I replaced the lid put it back in the bag, and returned it to the shop first thing Friday 18th October, to point out the error, only to be told "to bad" ?? I was told I could have changed it the night before but not this morning? They said I had ordered a Black one but as I had signed for a White one nothing can be done. I was angry and left the shop. I returned later the same day with a French friend to try and resolve this problem, as I wasn't sure if something was being lost in translation. I didn't think I was being unreasonable, it is a very expensive piece of equipment and this wasn't what i wanted. They told my friend that the phone was not available in Black, that was the 5, and that the 5s was only available in silver and gold, and that mine was a silver one.
I then thought it was my mistake as it was a new phone. She put a sim in the phone put it in the box and I left for a business meeting only to arrive and see a Black iPhone 5s sitting on the table??
So I then returned back to the shop with the Black one and mine still all boxed and untouched to prove they had blatantly lied to me an hour ago, only to be told that there was nothing they were prepared to do.
Is this fair practice ? I am at a loss with this and am looking for help ?Welcome to the Support Communities. This Apple doc may be of interest:
Channel Member Code of Conduct
Kings74 wrote:
They told my friend that the phone was not available in Black, that was the 5, and that the 5s was only available in silver and gold..
A minor point, but it may avoid a little confusion if, instead of saying "black" in reference to the iPhone 5s, say "space gray":
"iPhone 5s — Available in silver, gold, and space gray" (Source) -
I just bought a new iPhone and accidentally backed it up with my old iPhone backup, I do not want this. I lost everything on my new phone and I need it back. PLEASE HELP! This includes pictures and texts, etc.
So just to be clear, when you say "just bought" how long ago was that? Is it on this new iPhone that you had pictures, texts, etc that you want? Were you backing up to iCloud or onto iTunes?
This may not help for everything but if you go to iCloud.com and log in, are you able to find your pictures there? -
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Take it to Apple Store. You are covered under your 1 year warranty.
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