I need a phone number to speak with a human being.

Does anyone know how I can find a phone number to speak with a real live human being about a software purchase which I've paid for but can't download because they say I haven't provided proof that I'm a teacher (which I have already uploaded twice). I'm so frustrated!!! Trying to be nice and reasonable is getting harder and harder.
Thank you for ordering your Student and Teacher Edition product from Adobe.
Note: In order to process your order, academic verification is required. Please follow these instructions to submit your proof of eligibility.
1. Go to the Customer Support Portal (http://www.adobe.com/go/edu_verify_ecomm_us) and log in using your Adobe ID (usually your email address) and password. (gone there)
2. Enter the following order number: (entered it)
3. Attach an electronic copy of your proof of eligibility. (done it)
We will review your identification within one to two business days of receipt. You will be notified when your identification is approved or if there is an issue with the provided identification. Notice will be sent to this email address. Check the order status page (http://www.adobe.com/go/orderstatus) to address any questions about your order.
This is the auto generated response I've been getting.
Thank you for contacting Adobe.
This email is with reference to your Educational order # 282976263. I request you to submit the valid POE at the earliest in order to process the order.
Here is the list of Valid proof of Academic eligibility (list of the things I've already submitted)
BLAH
"You will have up to 14 days after the case is closed to reopen it if you have additional concerns."
Thank you,
Adobe Customer Care

Uploading photos and videos taken on your iPhone to your computer should be quite straightforward. You simply attach your iPhone to the computer with the USB cable that came with your iPhone. The computer should recognize your iPhone as a camera and start its photo handling software.
There are instructions on exactly how to do this for the PC and Mac here:
http://support.apple.com/kb/ht4083

Similar Messages

  • MY ITUNES GIFT CARD DOES NOT WORK. FOR 3 DAYS I'VE BEEN TRYING TO BUY SONGS, AND IT DOES NOT WORK. I NEED A PHONE NUMBER TO SPEAK TO SOMEONE.

    THIS IS LIKE THE FOURTH TIME I AM WRITING ABOUT THIS. FOR THREE DAYS I'VE BEEN TRYING TO BUY SONGS PAYING WITH AN ITUNES GIFT CARD, I DID SIGN IN, PUT THE CODE OF THE CARD WHERE IT SAID "REDEEM", AND IN ITUNES, NEXT TO MY SIGN IN NAME, APEAR THE $15. OF MY CARD, BUT WHEN I CLICK THE SONG I WANT TO BUY, IT ASK ME AGAIN FOR MY PASSWORD, THEN FOR A SECURITY QUESTIONS WHICH I DON'T KNOW, IS EITHER THAT OF ASK MY TO UPDATE MY CREDIT CARD INFO, "BUT" I'M NOT PAYING WITH MY CREDIT CARD.
    PLEASE, HOW CAN I BUY THE SONGS USING MY ITUNES GIFT CARD PLAIN AND EASY??????
    I NEED A PHONE NUMBER TO CALL SOMEONE IN APPLE/ITUNES WHO REALLY KNOW HOW TO DO THIS,.
    I AM WRITING FROM MASSACHUSETTS.
    THIS IS RIDICULOUS!!

    (Typing all in capitals is considered shouting, makes posts difficult to read and may mean that people are less likely to reply.)
    There isn't a phone number for iTunes Support.
    If you've forgotten your answers to your security questions then you can get them reset : If you forgot the answers to your Apple ID security questions
    If you have a credit card on your account then its details have to complete - and asking for their details is also a way of checking that you have a valid billing address in that country. As long as you are buying content for yourself and not trying to gift content (you can't use your balance for gifting) then the purchase price (plus any applicable taxes) should be deducted from your balance. If it's not then you contact iTunes Support :  http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • How do I speak with a human being at Adobe?

    I have been trying to get help with a problem.  I cannot get Photoshop 12 to work on my Windows 7 computer.  I have spent many hours going around in circles and keep winding up in places like this, which I tried yesterday with no luck.  I believe that there must be a simple solution, but I cannot get to anyone who can help me.  There are no telephone numbers or email addresses that I can find in the Contact Us section.  This should not be so difficult.

    I don't know what you tried yesterday but it doesn't appear to have been asking for help since this appears to be your very first posting here.  The same goes for the first responder to your post who appears to have only ever posted the one reply you received.  If you (both) have a problem that you need help with you need to provide the details of the problem so that either a solution can be provided or you can be directed to a better resource for help.
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    Another option is to chat with someone.  There are different channels available for chat depending on what your problem is.  If one of the following looks like a match for your issue then give it a try.  If none do, then try describing your issue(s) and maybe someone can help.
    Creative Cloud support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
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    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )
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    http://helpx.adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )
    Adobe ID and registration support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service-c1.html ( http://adobe.ly/19r6ZDp )

  • May i speak with a human being urgently

    I now have three accounts with skype, two set up in an attempt to close the first. this is absolutely ridiculous.
    there is no useful link to be reached on any of your pages, so i spent my day browsing, only to find out that a skype account cannot be closed! this is just so, so wrong, i never heard of anything like that from any other website. probably people don't protest because it just takes too long even to find the page where to protest!
    i now understand that my login names will remain but i can delete personal information from profile and hide my screen name. still not sure how to do this in android, but in order to do it i'd have to have my passwords back, and there is no one there to help me get back my passwords!
    i use skype sparingly so, one, i forget passwords and, two, i close email accounts. Both these things have happened now, so i tried to guess what my last email address was, and your website tells me that if i did not purchase any credit recently, then even this cannot be traced!
    how dare you. how dare you have such fraudulent settings. i don't buy credit because the last time i put credit into my phone and used skype there were no less than 5 pound sterling flying out the window over night and i have no idea where they went and why!
    and now, ask me why i want to close my skype accounts...
    your defaults are set to Public, so anyone registering in their real name have their name instantly advertied in the "public domain" from where a pornographic website somehow manages to pick up my name and automatically generate a page with embarassing adverts on. this comes up in google searches set to Moderate content so anyone can google my name and see this. as it happens, i am an art historian and this is deeply insulting.
    it appears only the seventh down on the list, as my name is rather unique! not many people may have noticed, assuming that it's all about somebody else with the same name.
    it's not my job to sort this out with google, on the ridiculous screen of a mobile and with no desktop computer at home. all i need is to close any account, which has thrown my name on the public domain, and this page disappears in only three days from all the searches.
    can a support administrator contact me urgently. mon.om

     Dear mon_om,
    Skype Premium subscribers are eligible for live chat customer support; a "Day Pass" may also be purchased.  Here is a link to start with: Skype Premium
     The above is outdated information and is no longer relevant as of December 2014.
    Regarding your observation that Skype privacy settings default to "public": this is not limited to Skype.  I find most, if not all, website account default settings are set to public, receive e-mail from all 3rd party advertising or marketing "partners," etc.  I am constantly monitoring my accounts to ensure they remain "locked down" and private.  I am not defending these policies; I agree with you.
    Please understand that it is not Skype's fault that when you added credit to your account, using a wireless hand-held device or smart phone, some malcontent may have happened to be within short distance of your device and either watched you input the details or used a listening device to steal your log-in details.  IMHO, I would never, ever trust a wireless device as secure or encrypted regarding financial transactions.  Period.  I would strongly recommend you use a computer on a secured network to purchase anything.
    In the case of a forgotten password, or other matters requiring contact with Skype Customer Service, Skype defined certain parameters to verify an accountholder's identity and to prove ownership of an account.  More details here: https://support.skype.com/en-us/faq/FA109/I-ve-for​gotten-my-password
    With all due respect, maintaining our privacy and the integrity of all of our accounts and records as well as our on-line "presence" has become a part-time job for all of us.
    Sincerely,
    [Removed for privacy]
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Where can I find a phone number to speak to an actual person about my issues with Creative Cloud?

    I am having issues installing a copy of Adobe Acrobat XI Pro on a computer that used to have Creative Cloud on it.  I need a phone number to speak to someone about this issue, but cannot find one.  Can anyone give me a phone number to call these clowns?

    No... the only telephone number link I have is for ordering problems, not installation
    -by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    >issues installing a copy of Adobe Acrobat XI Pro on a computer that used to have Creative Cloud on it
    Sign out of your account... Uninstall... run the Cleaner...
    -Restart your computer... Sign in to your account... Reinstall
    -using the cleaner after uninstalling and before reinstalling is needed
    -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
    -http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  • Has anyone else managed to speak to a human being in the App Review team

    I have had my app rejected twice on the basis that they think all the functionality can be incorporated in an epub format even though the epub format explicitly can't support what my app does. But every time I try and contact the team, it is only allowed via email (with very long waits for responses) and I just a standard script response, e.g
    "2.21: Apps that are simply a song or movie should be submitted to the iTunes store. Apps that are simply a book should be submitted to the iBookstore".
    Even when I appealed I just got the same script back and I keep being told that I can't talk to a human being.
    Has anyone actually managed to speak to a member of staff in the App Review Team and could you give me some advice as to how I can do this. The process has been dragging on and all I need is a 10-minute discussion with a human being,
    Thanks,
    Dave

    Thanks KT.
    I did get a phone call after a few days and it did end up as a useful conversation.
    I do think though that there should be contact numbers so that developers can actually ring a named individual in the App Review Team. I was really surprised that the Apple switchboard said that they were unable to connect incoming callers to specific teams or members of staff. As a Customer Service experience it seems pretty poor.
    Anyway, the member of staff in the Review Team was helpful and we are making some of the suggested changes and resubmitting the App.
    In terms of ePub functionality, it actually can't do everything the App can do as there is no way within an ePub of changing navigation based on whether you are using an iPhone or iPad. There are a lot of things you can do (in fact you can build an HTML5 app within an ePub if you want) but whether an ePub format is appropriate for all the things you can do is another matter. That is a discussion for another day ...

  • Is there a telephone number to speak with a live person regarding my question or is chat the only option?

    Is there a telephone number to speak with a live person regarding my question or is chat the only option?

    1-800-922-0204 or *611 from your cell phone. At the phone tree, select option 4 and say agent.

  • My daughter cannot remember her passcode for her iPhone 5. She needs a phone number that is stored in the phone and cannot remember her passcode. we have tried many groups of numbers and now we are locked out for an hour each time we put in the wrong pass

    My daughter is out of the country until May. She did not take her iPhone 5 with her. Now she needs a phone number that is stored
    in the memory and cannot remember her passcode. I have tried all of the possibities that she e-mailed , but none of them work
    and now I am locked out for an hour each time I enter an invalid passcode. Help? How can I get around this to access the phone?

    Follow the instructions at http://support.apple.com/kb/HT1212

  • WHAT ABOUT FACE TIME?  I'D LIKE TO KNOW IF YOU NEED A PHONE NUMBER FOR YOURSELF TO USE IT TO CALL FROM YOUR COMPUTER

    WHAT ABOUT FACE TIME?  I'D LIKE TO KNOW IF YOU NEED A PHONE NUMBER FOR YOURSELF TO USE IT TO CALL FROM YOUR COMPUTER

    Do you have iMessage? I think as long as that person has iMessage you can use Face Time to call each other.

  • ICloud you have the ability to NOT format phone numbers of contacts; this ability is not available on the contacts of iPhone. If I set-up a phone number in iCloud with NO parenthesis, ex. 123- 456-7899, then this format should be available on the iPhone

    In iCloud you have the ability to NOT format phone numbers of contacts; this ability is not available on the contacts of iPhone. If I set-up a phone number in iCloud with NO parenthesis, ex. 123- 456-7899, then this format should be available on the iPhone contact.

    That is correct is doesn't. Standardized formatting of phone numbers in the iOS app is more important because it supports contact from a variety of locations (gmail, hotmail, etc.). iCloud doesn't (not directly).

  • I need a phone number to talk to someone in costumer service

    I need a phone number to talk directly to costumer service

    Phone support | Orders, returns exchanges
    http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • Why is my phone number greyed out with no check mark in Messages under Settings?

    Why is my phone number greyed out with no check mark in Messages under Settings?

    The number for the iPhone is grayed out but if no check mark under you can be reached by iMessage at, can you select the number below start new conversations from?

  • HT5622 I had this pop up: Add (phone number) for Facetime and iMessage. This phone number was associated with AppleID  on iPhone. I havent used it or done anything. What does this mean? Is someone using my ID and do they have my pasword.?

    I had this pop up: Add (phone number) for Facetime and iMessage. This phone number was associated with AppleID  on iPhone. I havent used it or done anything. What does this mean? Is someone using my ID and do they have my pasword.?

    If it isn't from something you did (like update iOS on an iPhone, or activate a new iPhone), then yes, I would be suspicious.

  • I am trying to send a text message from my iPad when I enter phone number I get error message phone number not registered with iMessages  from contacts

    When attempting to send text message from iPad I get error message "phone number not registered with iMessage REMOVE" the number is for iPhone an includes area code and country code. How do u register a number with iMessage?.

    TestnTag wrote:
    When attempting to send text message from iPad I get error message "phone number not registered with iMessage REMOVE" the number is for iPhone an includes area code and country code. How do u register a number with iMessage?.
    The iPad is not capable of sending an SMS message so texts, pictures, etc., must go through iMessage.  The destination device must be registered with the Apple servers by turning on iMessage.  Therefore, the user with the iPhone must enable it for iMessage.

  • I need an phone number for help from Chile. I need cancel subscription

    I need an phone number for help from Chile. I have two subscriptions, one personal and one for team. I need cancel one.

    Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

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