I need a purchase history that includes date purchased. Is there any way to get this information?

I need a purchase history that includes date purchased. Does this exist, and how do I get it?

Look at your purchase history: Store>View My Account

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My computer broke and I got it fixed. It doesn't say that the hard-drive was replaced, but I can tell my data is gone, including Pages that I bought. Is there any way of getting that without paying for it again?

My computer broke and I got it fixed. It doesn't say that the hard-drive was replaced, but I can tell my data is gone, including Pages that I bought. Is there any way of getting that without paying for it again?

Or if you purchased Pages as part of iWork on a disk, reinstall from the same disk.
Best of luck.

My MacBook Pro is not recognizing my external hard drive. The hard drive is listed in disk utilities but an icon does not pop up and I cannot access the data. Is there any way to resolve this?

My MacBook Pro is not recognizing my external hard drive. The hard drive is listed in disk utilities but an icon does not pop up and I cannot access the data. Is there any way to resolve this?

WE know Disk Warrior is more reliable, hence more useful, and should be in any disk mechanics toolchest.
For the record, I don't know anything of the kind. I have yet to see evidence that Disk Warrior is useful at all.
What I do know is that you seem to take every opportunity you get to promote it in these forums. Do you work for Alsoft?
Let me be a little more explicit. My opinion is that Disk Warrior is a waste of money if one has backups. If a journaled HFS directory is so badly corrupted that it can't be repaired by Disk Utility, then the volume should be reformatted and restored from backup, which has the same effect as running DW, but is probably faster and doesn't cost $99.

I bought the movie Avatar by James Cameron a while ago and ITunes deleted it out of nowhere. I am not the one that deleted it. Is there any way to get it back without having to pay for it again? Thank you for your assistance.

I am getting very aggravated by this, as I am not the one that did anything, yet they want me to pay for this movie again. I personally feel that this is a morally bankrupt thing for apple to do, unless it was a simply an error, in which case I expect to have my movie back.

I also lost all my movies a month or two ago when I upgraded iTunes, a pain in the arse getting everything back, but since then I back up everything religiously. Apple didn't delete my movies, they just disappeared the way these things do sometimes when you upgrade software.
Avatar, however, is not available from teh iCloud and you would have been warned of this when you bought it - my son has it on his iPad and he wants to remove it to free up space but the only way we can get it again is to pay for it again (unless someone has a smart idea of how I can sync his iPad with my PC and capture a version of it like that?.....without losing all my itunes on the PC?.....).
Some movie houses are more generous than others, but a small price to pay for the brilliant convenience of having most movies on the Cloud, I'd say :-)

All my mails are wiped out 3 dats before .is ther any way to get it back

Is there any way to get all mails back

IMAP or Pop?
Can you see emails via webmail - are they on the server?
When you say all emails have gone, what do you see in the left Folder Pane?
* Is the Folder Pane completely empty? nothing shows not even mail accounts?
* Do you see mail accounts and folders, but all folders are empty?
* Are you talking about just the Inbox or other folders as well?
* What folders are missing emails?
* Did you have all your emails in the Inbox folder or stored in various folders?
* Did this occur after compacting the folder?

I have just installed Family Tree Maker 2012. It recommends use of Firefox 3.6, but that doesn't seem to be available from the download page. Is there any way to get this version?

I currently use Chrome as my web browser and am not able to access the Ancestry.com website using it. Every attempt to sync my records fails and the manual suggests use of Internet Explorer or Firefox 3.6 However, the current download available is not 3.6 but appears to be Version 8...? (based on the first question on the Contact Us screen, which relates to having upgraded from 3.6)

You are welcome :)

When I try to create a sync account, it says that my email is already in use but I haven't set up an account. Is there any way to reset this?

I fill out all of the information to get a new sync account, but it won't let me create it because it says that my email is already in use. Is there any way to get my information or just reset the information with it?

Hi Russ!
Apparently you already configured your account but you don't have nor the key or the password. You can get the password in the [https://account.services.mozilla.com/forgot following link] but you would need the Sync Key to sync your device to the rest of your devices.
If you don't have the Sync Key the best thing you can do is to reset it, by deleting the previous account and creating a new one with the same user. You can perform this tasks from your [https://account.services.mozilla.com/ account dashboard].

I have hotmail email access on my iPad. I have recently deleted a draft email that had important information on and I need it back. is there any way to do this? Please help!

I have hotmail email access on my iPad. I have recently deleted a draft email that had important information on and I need it back. is there any way to do this? Please help!

can not believe it but did a system restor on windows vister and got it all back you can chose the date you want to restore you computer too and it worked sooooooo happy love it.

HT201272 i reset my iphone, is there any way to get ringtones back that i purchased. They are not showing up under my ringtones section anymore. thanks, kelly

I reset my iphone 4s, is there any way to get ringtones back that I purchased? They are not showing up under my available ringtones anymore

They are linked to your account, but they are also tied to the country that they were bought in - you won't be able to potentially redownload them unless you move back to the US and have a US billing address on your account (you have to be in a country to use its store, including redownloading past purchases).
Have you not got a backup copy of all of your downloads/library that you can copy them back from ? Even if you hadn't moved countries any item could be removed from the store at any time by the rights-holders (you are only guaranteed one download of any item), you should be keeping and maintaining a backup copy.

Is there any way to get specific app data from iCloud so that when you redoes load an app, you can restore its data?

Is there any way to get specific app data from iCloud so that when you redoes load an app, you can restore its data?

no.
the backup is only for the purpose if you need to wipe the device.

So I need to buy a TV series on my family's account, and we want it just to charge the credit card and not the money from an iTunes Card that's already on the account. Is there any way to do this?

So I need to buy a TV series on my family's account, and we want it just to charge the credit card and not the money from an iTunes Card that's already on the account. Is there any way to do this?

I am pretty sure it will always use the credit card unless payment method is set to none.
That has been my experience anyway.
They already have the money from the gift card so would rather collect from your credit card.

ITunes shows that there are no songs on my iphone but there are 274 songs there. The data storage shows up as "other" on iTunes. I just want to clear the music on my phone but I can't seem to do so. Is there any way to do this?

iTunes shows that there are no songs on my iphone but there are 274 songs there. The data storage shows up as "other" on iTunes. I just want to clear the music on my phone but I can't seem to do so. Is there any way to do this? You used to be able to swipe and delete a song straight from your phone but I can't seem to do that anymore.

That is stealing.

TS2529 I had backed-up my iPhone and when I try to restore it it says that the back-up is corrupt or the iPhone is not compatible. I had a bunch of pictures that I need from that restore. Is there any way to get them back? I did the back-up to my Macbook

I had backed-up my iPhone and when I try to restore it it says that the back-up is corrupt or the iPhone is not compatible. I had a bunch of pictures that I need from that restore. Is there any way to get them back? I did the back-up to my Macbook

If the backup is corrupt, there is nothing that can be done.
For what reason did you choose to not copy the pictures off the device to a computer prior to attemping an update or whatever caused the need to restore? iPhones are not intended as sole storage of any media.

While deleting an album, I hit select all, instead of deleting just that album the entire genre was deleted. I was able to get back all the purchased songs , but none of the cds that were in my collection. Any way to get those songs back?

While deleting an album, I hit select all, instead of deleting just that album the entire genre was deleted. I was able to get back all the purchased songs , but none of the cds that were in my collection. Any way to get those songs back?

Assume you were in itunes? Also assuming windows? Two paths I can think of.....
1) Normally anything deleted from itunes goes to recycle bin. If you did not pick remove from computer probably still in itunes music directory. Just add back. Note to speed things up you can use add directory.
2) Use restore previous version of music directory. To be safe I'd back up current directory, do a restore, then swap back original directory and use restored directory off line.
I do not know of nice solution, I like to hack my way through.

HT5919 My company will not allow us to download iOS 7 due to software / security issues on our end. The problem is I need to download numbers but it says I need iOS 7. Is there any way to get an earlier update that's doesn't require ios7?

My company will not allow us to download iOS 7 due to software / security issues on our end. The problem is I need to download numbers but it says I need iOS 7. Is there any way to get an earlier update of numbers that's doesn't require ios7?

Thank you so much! It's updating now. I'm hoping that once the update is finished that it will sync like normal as well. Of course I'm still a bit confused/concerned about how it refused to update on it's own, but for now that's not a problem. Hopefully from now on there won't be any more problems.

I need a purchase history that includes date purchased. Is there any way to get this information?

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