I need a redemption code

I need a redemption code.
I did not receive one I purchased Creative Cloud online, and all the products I installed are asking for a Serial Number!

Nothing to do with redemption codes:
Sign in, activation, or connection errors | CC, CS6, CS5.5
Mylenium

Similar Messages

  • I need my redemption code. Followed all tips, but did not work. Had to reinstall Windows 8Redemption Code - forgot mine

    I need my redemption code. Followed all tips, but did not work. Had to reinstall Windows 8 due to Windows Explorer crash issue,and had to reinstall all softwares. I am a monthly regular CC customer, and dont recall my 24 digit  code.

    Since this is an open forum, not Adobe support... you need to contact Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • I want to start using the creative cloud programs but it has forced me to "start a trial" and looks like I need a redemption code to "license" the products on my computer for the next year. Where do I find or get this redemption code?

    I want to start using the creative cloud programs but it has forced me to "start a trial" and looks like I need a redemption code to "license" the products on my computer for the next year. Where do I find or get this redemption code?

    If you bought your subscription direct from Adobe, you should not need any codes, only your Adobe ID and password
    -Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
    -Install, update or UNinstall, and launch after installing
    If you bought your subscription from some other vendor, ask that vendor for help
    -Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  • I purchased Adobe sc6 master collection from software city and i cannot locate the redemption code, but I do have the serial number for mac, do i still need the redemption code and where would i find it?

    I purchased Adobe sc6 master collection from software city and i cannot locate the redemption code, but I do have the serial number for mac, do i still need the redemption code and where would i find it?

    Hello,
    please have a look there: https://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    >>> Redeem your redemption code in three easy steps.
    Hans-Günter

  • Do i still need a redemption code for subscription purchase

    I have had Premiere Pro put on my computer using a friend's adobe ID, i switched it to my ID and purchased a plan for just Premiere Pro. all steps followed to the best of my knowledge but when i start the programs (i have Premiere Pro CC and Premiere Pro CC 2014 for some reason) but both ask for a redemption code i never received. I've raked my brain and searched the internet for hours but to no avail. why does the programs ask for something i never got and only help i find for my question was that subscription based purchases don't need one.

    >put on my computer using a friend's adobe ID, i switched it to my ID
    That is not according to the license agreement Licenses and terms of use | Adobe and it appears you still have "something" from your friend on your computer
    Log out of your Cloud account... uninstall... run the cleaner to remove all left overs... sign in to YOUR Cloud account and install fresh
    -http://helpx.adobe.com/creative-cloud/help/install-apps.html
    -using the cleaner after uninstalling and before reinstalling will usually help
    -http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  • Need Replacement Redemption Codes for Adobe Captivate and Presenter

    The Chat Tech Support is a hell hole.....always says 'there are several people ahead of you' and never get your turn.  Any email address to file this complaint?  I purchased Elearning Suite (became Creative Cloud) in May 2013 and until now have not used the product.

    Hi mlakunnath,
    Please elaborate the problem.
    Regards,
    Romit Sinha

  • How to find my redemption code?

    How to find my redemption code? I know the question was already raised but I didn't read any good answer right now... Is it so complicated to give THE solution?
    I choose the Adobe CC monthly subscription today, and I was very surpised to find difficulty to register my products... The problem is that when I ask "How to find the serial of the licence I bought?", it ask me "How did I get the Licence?" And when I answer by "Creative Cloud on-line subscription", it just send me back on the f*** beginning process (sorry but I'm angry) where it ask me this famous redemption code again... Does it make sense???
    I go round in circles since this morning... and I need to work with the software licence I bought. It's not just to play, it is my job!
    Is someone be abble to give me a REAL solution (and not the sterile answers that I have read before)?
    Thanks in advance for your answers. And sorry for the possible mistakes I did (french nationality).

    Also, what makes you think you need a redemption code?  If you purchased your subscription online through Adobe.com there may not be a redemption code.
    In the US, when I purchased the PS+LR bundle last year, once my payment was accepted, all I had to do was download, install, and log into the CC Desktop app from https://creative.adobe.com/products using the Adobe ID I used to purchase the products, and then I was offered PS and LR for download.
    And whenever I want to run either one of those products I just need to be logged into the CC Desktop app.

  • How can retrieve my redemption code?

    How can retreive my redemption code?

    Also, what makes you think you need a redemption code?  If you purchased your subscription online through Adobe.com there may not be a redemption code.
    In the US, when I purchased the PS+LR bundle last year, once my payment was accepted, all I had to do was download, install, and log into the CC Desktop app from https://creative.adobe.com/products using the Adobe ID I used to purchase the products, and then I was offered PS and LR for download.
    And whenever I want to run either one of those products I just need to be logged into the CC Desktop app.

  • Redemption Code to re-install illustrator 6

    I just want my Illutrator 6 that I downloaded because I have a subscrption to Creative Cloud. I uninstall it because Illustrator 7 is out. But Illustrator 7 cannot be installed in my computer. So, I want illustrator 6. I've downloaded the whole cs6 package as suggested to me by Myllenium in an e-mail. 6 hours later and  it's askig me for a serial number that I never got.
    Now, I need a redemption code???
    OMG. Can't it tell that I'm a member anf just install the damn thing. I've got owrk to do :-(
    Losing money here  :-(

    Rubstar,
    I believe this is one for Customer Care (tick I Still Need Help and hope for an agent available for a chat),
    http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up
    or for this specialized forum (where you may be able find the answer from previous threads),
    http://forums.adobe.com/community/download_install_setup
    It will not work if you use the download page for CS6 pertaining to a perpetual licence.

  • Redemption code on box product pse 12

    I purchased photoshop elements 12 from staples 2 days ago. There is a sticker on box that says scan to activate. Staples bill says activation successful. Where is the redemption code. Could it be under the scan to activate sticker on the box? Is this an adobe sticker or a staples sticker. I need a redemption code to get a serial number.  Why don't you just do what you've always done in the past and just put the serial number on disk sleeve on the inner box? This is insane!!!last week I just downloaded premiere elements 12 and was sent an email with the code.  No problem. I tried chat and had to submit every digit on the box and staples bill before I was put on hold while they uped the support.

    Redemption Code Help
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  • My computer died and I have the redemption code but it's already in use on the old computer.  I need somehow change my CC to the new computer.  Right now it's asking for a serial number but I am already a member...

    I need to somehow transfer my CC over to a new computer.  Right now it says the redemption code has already been activated and yes that is for the old computer.  I bought a new one and I need it to be moved over to this one.  How can I do this?

    Creative Cloud Help / Install, update, or uninstall apps
    http://helpx.adobe.com/creative-cloud/help/install-apps.html
    Creative Cloud Learn & Support
    http://helpx.adobe.com/creative-cloud.html

  • HT5188 I am using Apple Configurator and would like to put iMovie on our 30 iPads--need redemption codes?

    I am finally sucessfully using Apple Configurator. Our teachers would like to have iMovie on the iPads In order to use Apple Configurator I need to have redemption codes.  I am at a loss as to how to get these codes.  Any suggestions.

    You would be wanting VPP codes (volume purchasing plan).Here is where you want to go: http://www.apple.com/education/it/vpp/
    Enroll and setup which app or apps you want. After purchasing, apple will send you a vpp spreadsheet that you import into configurator. The guide at the site listed above will help.

  • After entering the redemption code from Adobe Photoshop CC, I keep getting an error saying "This card was purchased in a country that does not match your Adobe ID. You can try signing in with a different Adobe ID or get in touch with us if you need help."

    Hi. I'm a Mac user. After entering the redemption code from Adobe Photoshop CC, I keep getting an error saying "This card was purchased in a country that does not match your Adobe ID. You can try signing in with a different Adobe ID or get in touch with us if you need help." What should I do?

    Did you purchase the software in another country than where you live?

  • HT201209 I have credit but have not got my old redemption code. I dont need it (according to the help on apple) but cant purchase as I am been asked for the code how do I get around this?

    I have redeemed a code a few months back and bought some music. I have credit left but am still being asked for a redemption code. I no longer have the code, but according to apples help topics I do not need it. How do I purchase without the code?

    OK, you need to follow these instructions to remove the old iCloud account:
    1.     Go to Manage your Apple ID and sign in with your current ID and password. Edit your ID back to the old email address. This is temporary. Do NOT verify it, do NOT change your password: Apple - My Apple ID
    2.     Go to Settings>iCloud and scroll to the bottom of the page. Depending on the iOS that you are running you will see either Delete Account or Sign Out. Click on this to Delete/Sign Out of the old iCloud account. Follow the prompts, and type in your current password when asked. Continue to follow the prompts until the account is signed out/deleted
    3.     Go back to Manage your Apple ID and sign in with the old email address and your current password, and edit your Apple ID back to the new ID. You may need to verify it again
    4.     Go back to Settings>iCloud and sign in with the new ID
    Cheers,
    GB

  • I have a disc for Photoshop CS-6 and entered the redemption code; system says I'm all set and a serial number is not needed. Install program on disc will not proceed without serial number.

    I have a disc for Photoshop CS-6 and entered the redemption code; system says I'm all set and a serial number is not needed. Install program on disc will not proceed without serial number. How do I resolved this Catch-22?

    Redemption Code Help
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

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