I need a refund for icloud storage plan of $20.00. I was unable to back up and have storage for aps I purchased. I had to get a refund on them because I couldnt store them. Please get back with me asap. Thank you.
please contact me regarding the refund. Thank you.
You aren't addressing Apple here. If you want a refund, call the Apple online store at the number at the bottom of this page.
Similar Messages
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hello, i not long ago purchased light room 5 and it downloaded and was working great! but the my computer crashed and i was unable to retrieve it and i am still having problems! i DO NOT WANT TO PAY AGAIN!IS THERE ANY WAY I CAN GET IT BACK!
You should be able to download Lightroom 5.4 again, without problems, for free
From Google, type in
Lightroom 5.4 download Windows
or
Lightroom 5.4 download Mac
and please don't type in all capitals thank you -
i have a problem with xcode programming app when i lunch to it it asking me to enter my password and when i enter it the program show that it is wrong but am 100% sure it's wright so please help me with this issue thanks
That's not very intuitive
Check your mail server setup (mail>preferences>accounts>) choose your MobileMe account and select Outgoing Mail Server (SMTP) dropdown box, select Edit SMTP server list, verify that each instance of the me server has a password, if there are more than one and you only have one account then delete the one without a password. -
I just changed my apple ID because I needed to change my e mail account. My new ID updated on all of my devices except for iCloud on my phone. My phone however will not recognize my new Apple ID for iCloud? Any suggestions?
To change the iCloud ID on your phone you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the new ID. If you only changed your ID and didn't create an entirely new ID, you can choose Delete from My iPhone when prompted. Your data will download back to your phone when you sign back in.
Save any photo stream photos that you want to keep to your camera roll before deleting the account. Deleting the account deletes the photo stream photos from your phone. -
On 12/19/2014 I added 20 MG of ICloud storage using my credit card. The charge is still pending and my storage has not increased. I am planning on upgrading my phone and I need to update ICloud on my phone. Thank you
This is a user-to-user support forum. You may want to report the problem using the following link: https://www.apple.com/emea/support/itunes/contact.html
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My son's ipad mini has become not usable because it asks for constantly asks for iCloud password. It says that it is not the correct password and the screen reappears. I know the password is correct because I can login to the website via another PC.
Part of the issue is that it appears not be connected to the network. It appears to be trying to then gets interuptted by the iCloud password request.
I tried to restore from iTunes when connected to PC, however, it says it cannot do this because Find My Phone has been activated on the ipad. To deactiviate I need to turn it off on the ipad which required my iCloud password (seems I am in a catch 22).
Any suggestions on how to proceed?
Thanks.Hopefully this will me get you back up.
http://support.apple.com/kb/HT1212 -
When trying to sign in to the iTunes store I get the following message, "We could not complete your iTunes Store request. An unknown error occurred (5002). There was an error in the iTunes store. Please try again later." How do you resolve this? Has been going on for days now.
I started getting this message a couple of days ago.
Started a thread of my own before I saw your post. https://discussions.apple.com/thread/4660828 -
when i try to access itunes store..i get a message saying 'cannot connect to itunes store..PLEASE HELP!!!
Hello Ducati848,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Best of luck,
Mario -
my ipod touch 4th generation 8gb screen just broke yesterday can i get a new one or do i have to pay? because i put a 2 year warranty and next year the warranty will end.. can somebody please answer my question asap Thank You!(:
You will need to pay to get it fixed. Check out options in link below.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
Hello
that is able to separate an apple icloud account My IMEI *******.
I buy a Used iphone 5c ios 7.1.1 but after restore it asks me iCloud account.
I have no contact with the seller.
thank you for your reply
<Edited by Host>The iPhone has Activation Lock and will require you to have the previous owner's Apple ID and password or you'll need to get the previous owner to remove the device from his/her iCloud account:
http://support.apple.com/kb/PH2702
If you can't reach the previous owner or he/she is unwilling to cooperate, then the device is unusable by you. Return the iPhone for a refund if you can.
Regards. -
Hi, I have a question about iCloud. I have an ipod 4th generation and im getting a 5th generation. i have lots of games such as subway surfers and temple run 2. I worked and played really hard on earning stuff and have also made in app purchases. Does iCloud save that kind of stuff?
See:
iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device
However, not all in-app purchases will transfer to another device. For which ones ill not see:
iTunes Store: About In-App Purchases -
Keep trying to down load a Magazine I just purchased an I keep getting an error message that "unable to download folio". Have check for enough space and have deleated app. And reloaded. Also rebooted iPad nothing fixes problem.
Does the iTunes Store need to reset my subscription or is this a fix I can do on my iPadTry This...
Close All Open Apps... Sign Out of yopur Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons. -
How to create a apple ID without credit card needed i want a none credit card.. Please help me... Thank you hope u replied as soon as possible.. Thank you again..
Hello, chard2say22.
Thank you for visiting Apple Support Communities.
To create an Apple ID without a credit or debit card, there is a specific series of steps that have to be processed in order to allow the payment to be set as none on creation of the account.
Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card
http://support.apple.com/kb/HT2534
If the specific steps have not been processed, a credit or debit card will be required to complete the setup of the account.
However, it can be removed and payment method changed to none as long as there is not an outstanding balance. At this point an iTunes gift card can be used as form of payment.
iTunes Store: Changing account information
http://support.apple.com/kb/ht1918
Cheers,
Jason H. -
Hi, My Iphone 6 " iOS 8.1" is dropped in water, and couldn't save it back although I tried with dryer and also put it in rice bag for 3 days. The flash light was still on even though the screen shows up nothing at all when i try to switch on after 3 days I put in the rice bag. So,how much it would be cost if I can exchange with new one? Please kindly drop message about how to deal with it. Thank you.
Out of Warranty replacement on iPhone 6 is $299 US, adjust for your location.
It is highly suggested that you make a Genius Bar appointment to avoid delay
if going to an Apple store.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
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