I Need a Refund!

Dear Readers,
The question of how to request a refund is asked often. To help find the information and details quickly, here are links to the FAQ articles which explain Skype's refund policies:
https://support.skype.com/en/faq/FA12149/can-i-get-a-refund-for-my-subscription
https://support.skype.com/en/faq/FA12147/when-can-i-get-a-refund?
https://support.skype.com/en/faq/FA12150/can-i-get-a-refund-for-my-skype-number?
Reactivated credit is not refundable: https://support.skype.com/en/faq/FA10378/what-do-i-do-about-inactive-skype-credit?
To request a refund be processed, please contact Skype Customer Service directly. Here is another FAQ article link which describes the refund process in detail: https://support.skype.com/en/faq/FA297/how-do-i-request-a-refund?
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service Skype is aware of lingering website issues. Temporarily enabling scripts, pop-up dialog boxes, and disabling plug-ins which could prohibit pop-ups may help get past website problems.
If you experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and choosing a different path through the various drop-down menu options presented.
Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
Last and not least, when you reach the last step of the process, remember to click on the "Start Chat" link when you are provided the choice of visiting the Community or starting an instant message chat with a customer service agent.
Best regards,
Elaine
Community Moderator
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You bought a MacBook Pro where, and what software did you purchase from wherever that Best Buy said was free?

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Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
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