I need a rescue email but I really don't want to have to call Apple. Is there any other way of creating a rescue email? Or another way of contacting Apple, like an online chat?

Question

So I didn't set up a rescue email for my Apple account because I forgot all my security questions and I can't create a new one, the only option is says is to call Apple but I don't talk a lot on the phone and I hate general phone conversations. Is there another quick way I can contact Apple about making a rescue email? Or a way that I can make a rescue email? I have £40 balance on my account and I can't buy anything without resetting these questions by making a rescue email.

Answer 1

You won't be able to add a rescue email address until you can answer your questions, you will need to contact Support in your country to get the questions reset - contact is normally by phone as they need to confirm your id and that it's your account.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
You can try contacting Support via this form, but they are likely to require phone contact : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset you can then use steps 1 to 7 half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312