I need a reset button ... and can't find it ...

I have previously had no problems in connecting PB to PC and exchanging files.
The last time I did so I got an error message - which I suppose I should have taken the time to read, analyze, act upon, etc.  However I did not.
Now on connection (both devices acknowledge the connection - although no icon on the PC Desktop!) instead of the normal 2 file folders I get a blank window.
I've both reset and shut down and re-started to no avail.
I don't imagine it matters but the OS on the PC is Linux Mint.
Anyone know how I can rectify this?  Please and thanks.
Solved!
Go to Solution.

I am not a linux guy but maybe try over wifi network instead of wired to transfer? I use this on my Kids PlayBook since I can never get them out of their hands.
How to transfer files to and from the BlackBerry PlayBook tablet
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