I need an expert for this one...please help!

See if you can follow me...
My mom has an OLD imac-that she has boosted with memory-and upgraded to OS 10.3
I have a new intel IMAC...with isight.
I have tried to use the isight camera in imovie-to record the kids and send her little quicktime clips.
She has quick time 7-no matter what she does-she gets only audio, not video and it says that she is missing something that quicktime needs?
I can't find it, and after reinstalling it several times i have given up. Is it possible for her to ever watch these movies?
Sounds like a video card issue-am I on the right track? Would an older version of quick time work.
Please help a grandma see her grandkids!!

H.264 requires QuickTime 7. The error message (missing components) proves to me that she is using an older version of QuickTime.
Not necessarily. If Mom has a G3 iMac, it's not going to be able to play H.264 movies (they require a G4 processor or better) and so may be reporting a missing component because the H.264 component won't run on her G3, not because it's a true "missing" component.
Regards.

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