I need an information. If i want to download a free app, the app store ask me the credti card. Why?
Th app is free but the apple store ask me the credit card number. Why?
Select None for payment method.
Mac App Store: Changing your account information
If, "None" is not available > Why can’t I select None when I edit my payment information?
Similar Messages
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Why am i being asked for my billing information when i want to download a free app?
Why am I being asked for my billing information when i want to download a free app?
Because you have not entered billing information and it is required to confirm you are in the country which you are attempting to acquire content from.
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Help
I downloaded a game that need to pay, but after that when i want to update or download a free game from app. It opens the pilling page again, and can't download or update anything any more, why this happen?Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox are most probably caused by a recent Flash 11.3 update and/or a malfunctioning Real Player browser plugin.
In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:
[[Flash Plugin - Keep it up to date and troubleshoot problems]]
[[Flash 11.3 crashes]]
[[Flash 11.3 doesn't load video in Firefox]]
Other, more technical information about these issues can be found under these Links:
http://forums.adobe.com/thread/1018071?tstart=0
http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html
Please tell us if this helped! -
I want to download a free app. When I sign in then I have to sign in again to iTunes. Then it wants my credit card information as it always does. When I fill it out it says I'm decline and try a different card. Why it do that when the app is free. When first started iTunes I had no problem downloading apps. Why now since I used a card a few times does it ask me for my card information everytime now. Can't download any free apps without being declined.
Hello Snoweagle57,
It sounds like you are trying to download a free app, and when prompted to enter a credit card it is declined. I would use this article to go into iTunes and change your payment method to None:
Change or remove your payment information from your iTunes Store account (Apple ID)
http://support.apple.com/kb/ht1918
If you are unable to select None, the following article may help you determine why:
Why can’t I select None when I edit my Apple ID payment information?
http://support.apple.com/kb/ts5366
Thank you for using Apple Support Communities.
Take care,
Sterling -
hi
i need help please . when i want to buy app from store ask me the security question
but i forgot the answer
so i need to the link to rest answer of security questionThe Best Alternatives for Security Questions and Rescue Mail
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contact Apple support.
c. Rescue email address and how to reset Apple ID security questions. -
Hi there - I have an iPhone 4s which I bought from the apple store here in the UK. I am going to South Africa at the end of the year and I want to use a SA sim card - do I need it unlocked?
Hi,
As far as I know, all the iPhones bought online or in the Apple Store ar unlocked.
Only carriers (e.g. T-mobile, Vodafone, O2) are able to lock a phone, Apple won't do that (afaik).
This would mean that you shouldn't need to unlock your iPhone.
Kind regards,
Hugo -
HT1918 request billing info by itune when I want to download a free application
I have an apple ID with choosing None for billing information when I was created about 2 years ago. from last week when I wanted to download a free applicatin by itune from App store, a message was appeared that said " You must verify your payment info before you can make purchases " while that apps is free and when I continued and went to my account and choose None from Payment Type again then the message came up and said " For assistanse, contact iTune Support at www.apple.com/support/itunes/ww/." then the instalation was stoped. I tried to re choose my billing information with None option for many times (because I dont want to set any billing information regarding to my kids mis-using) by several devices like iphone & Mac Book Pro & Air but everythings was the same and my problem was remained. Please help me to find a solution that I can use my account like before when billing informations was not needed.
Dear AnaMusic
Right now I finished a chat with contact apple support by giving a code to me , he told me to read Terms and Condition of iTune and Apple ID and ... but I can't because I didn't any change on my account ( only I forgot my password before and then retrived it by the rule and know I have access to my account without any problem), I wonder how It may be appear when I used my account like before !? I try to set all of my account for several times but still I have the problem like before! what should I do? -
I want to switch stores from Japan to USA. I used to have an iTunes card, and there's 15 YEN left in my account, how can I get rid of that so I can start purchasing in the US store using my new credit card?
I can't seem to find an app that costs my available balance. iTunes said I need to spend it ALL before I can change stores. This means I cannot totally change stores.... Hopeless.
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why when i want to download a free app from app store it asks for my apple id and when i give my apple id it then says "this apple id has not yet been used in the itunes store". i dont even know what that means and it will this happen everytime?
If you are within 14 days of purchase you can still return the iPhone and get the phone that suits your needs, however, I think you will find that no matter which phone you get the content provider will want to know how you are going to pay for future purchases. For Android phones it is Google, and they will certainly want to know.
To create an Apple account without a credit card see: http://support.apple.com/kb/HT2534 -
I keep on getting asked to put account details i do but it declines the details but then when i want to download a free game i still have to put my bank details plz help me been like this for around 8 months :< please help
Hi.
I'm not sure of it's still possible to choose 'None' under payment method. Besides, I'm sure you would like to be able to buy paid Apps as well.
Try edit your payment information from a PC/Mac instead of your phone.
Open iTunes > Choose 'iTunes Store' > Upper right corner, select your account or 'Sign in' > (When signed in) Click your account and go to 'Settings'.
Make sure your credit card qualify for use in the Apple Store.
Best regards. -
ihave an iphone 5 i buyit at miami apple store and it has a little crash on the screen and i want to take my iphone to the aplle store to get the 5s what do i have to do
You need to take your phone to an Apple Store in the US. You can purchase an Out of Warranty replacement if the phone is damaged. Cost is $269+ tax.
You cannot upgrade to a 5S at an Apple store; at best, you can turn in your current phone to get a gift card towards the purchase of another.
~Lyssa -
I wanted to purchase an item on my iPad and I was redirected to the US store, now I don't know how to change back to the Tanzania store, which is the store my account is linked to.how do I change back?
Change your country on iPhone, iPad, or iPod touch
Tap iTunes Store, App Store, or iBooks Store.
At the bottom of the Featured page, tap Sign In.
If you're already signed in, skip to step 5.
Tap Use Existing Apple ID.
Enter your Apple ID and password and tap OK.
Tap your Apple ID.
Tap View Apple ID or View Account.
Tap Country/Region.
Tap Change Country or Region.
Tap the Store menu and tap your country.
Tap Next.
Review the Terms and Conditions and Apple Privacy Policy.
Tap Agree if you agree to the terms and conditions.
In the prompt that appears, tap Agree.
Select a payment method and enter your payment information.
Enter your billing address and tap Next.
http://support.apple.com/kb/ht6119 -
I need to download an App ( furby boom) but my ipad won't do it because my Ipad is set to buy the the Colombian store and not the US store. How can I change the setting to download this app? Where do I change the setting Of regional stores?
If you're in the US and have an account in the US iTunes Store, then go here and check the region:
Settings > iTunes & App Stores > tap your Apple ID: > View Apple ID > Country/Region
If you find that it is set to the correct region, log out of your iTunes Store account, restart your iPad, and sign into your account again.
If you are in Colombia, then you cannot use the US iTunes Store, and you can't use a US credit card in the Colombian iTunes Store.
Regards. -
I want to download an album but its only been released on the US site and im in Australia, how do i get it
You can't.
If you have a US-address credit card, you could use it to set up a new account, but you'll runs into all sorts of other problems. -
I want to download a record that is available in the UK store but not the US store. Is that possible?
Not without going to the UK and supplying a payment method valid there.
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