I need help activating my iPod 5th generation?
I've recently updated and restored my iPod through my laptop and I'm having difficulties activating my iPod.
- I never use iCloud, I deleted the iCloud account that my iPod was originally linked to and iCloud always popped up for me to sign in, which I never did.
- So I decided to update my iPod and I realized that I need my (deleted) iCloud account to get through activation.
- I've also made a new iTunes/iCloud account a while back, after I deleted my other iCloud account.
- I've tried changing my password on the iCloud account that my iPod is linked to, and it says "'e*********@l****.com' cannot be used to unlock this iPod".
So basically my iPod is linked to my deleted Apple ID, and I'm not able to log in the Apple ID for activation.
I'm worried, depressed and nervous that I might not be able to use my iPod again!
I don't think there is a way that I can skip activation somehow, if there is please inform me on how to do it!
Please help me!
You need to recover use of the account last used for iCloud on the iPod:
iCloud: Find My iPhone Activation Lock in iOS 7
It is the same as recovering use of an Apple ID
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.
This may be necessary:
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions
Similar Messages
-
I need help. For ipod 5th generation information
How do i know if my ipod 5th generation is charging after its been dead for a long time
- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
need help for my ipod 5th gen it was i cloud issue my cousin forgot her apple id and password ihave prof that we own these ipad because we have the receipt and its full package any one know how to reset the ipod so we can use it again??warranty is expired
Recover the ID and then the password by:
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. See Changing your Apple ID password if you'd like more information.
Last, contact iTunes by:
Apple - Support - iTunes - Contact Us
or make an appointment at the Genius Bar of an Apple store. Bring your proof of purchase
Apple Retail Store - Genius Bar -
I need help with my ipod 5th gen
i have gone through the set and restore nonesense with the website burt no luck can some one help me
What is the problem?
Maybe:
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
or
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Hello,
I recently tried downloading the IOS8 to my iPod 5th generation and when it was almost done the computer said there was an error. Right after that, the iPod shut down completely and now it's on recovery mode. I plugged it in and it said that I had to restore it and update it so I could use it again but it doesn't let me. What can I do? I even did a backup before the update.
I really need help.What happens when you connect to computer and restore via iTunes?
Without knowing that:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
i need help finding my ipod i look so many times around my car and i didnt find it but my dad might not find it! what should i do!?
You have to enter the Apple ID and password. You are running into the Activation Lock
iCloud: Find My iPhone Activation Lock in iOS 7
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information. -
HI!!!HELP?someone............new ipod 5th generation user here....pls
I bought a new ipod 5th generation (30gig)2 and a half months from now.
Problems:
1.) I accidentally/i intended to reset my ipod while still connected to pc (windows xp->how stupid of me.
2.) After resetting all videos,songs etc... are gone but pic are still in my ipod-> where did they go?deleted perhaps?
3.) I deleted the itunes, restart my pc and reinstallitunes and again and restart my pc bec itunes no longer recognize my ipod->(itunes says:i need to have an ipod software updater to restore factory settings)
4.) I go to the apple website to download latest ipod updater then i saved it to: Save to disk
5.) Then in my pc desktop an icon for adobe:ipodsetup.exe->click it but it says:There was an error opening this document.The file is already open or in use by another application.-> cant understand what it implies...
6.) So because of that i deleted all the remaining files in my ipod which was MY PICS. so it leaves my ipod no songs etc as in empty as ever.
7.) I reset it twice and turned it ON->of course not connected to pc or anything-so i checked out the SETTINGS of my ipod, then to ABOUT, then discovered that -IPOD SONGS:0,VIDEOS:0,PHOTOS:0,CAPACITY:27.8(i have no questions about this i know why 2.2 was already consumed because of the menus/internal settins whatever), but AVAILABLE:23.5!!!!!!!!->WHY?I THOUGHT IT WILL GO BACK TO 27.8, does this mean my ipod has some defects or something?i took care of my ipod has a protective crystal casing, never fall of from my hands/while being use in short its my partner in life as of now.
8.) so if anyone who has a kind heart to hear my problems please help me..thank you
ipod 5th generation (30 gig video) Windows XPWOW, you have a big problem. My first suggestion is to restore your ipod, like btabz said. Other things you could do are 1). Send it in to a electronics store or apple.
2). Get a new ipod (LAST RESORT)
3). 5 R's- See http://www.apple.com/support/ipod/
-Taps- -
Okay so my ipod 5th generation, isnt turning on at all. It isnt charging either, its not responding at all. Now I cant restart it because my home button is broken. So what do i do? I cant buy another one, N couldnt back it up on i Cloud. so help . this had happened to me before, so i left my ipod on the charger all day and left it alone and later that night turned on. but this time that didn't work. but this time i kept trying to turn it on while it was on the charger. i need this ipod. only this one. so please help
Try:
Turn on without Home/Power Button -
Help with my addicted Ipod 5th generation!
My Ipod 5th generation is fully charged but only works if it is charging. When I try to turn it on (in this case it's not charging) the apple sign shows but then it turns off again. I have updated it to see if it would fix the problem but nothing... A couple months ago it reserted by it self... It has gone mental... Or it was brainwashed like when I try to explain to someone what happened. I could only update it now though. Please guys, help me.. I need my music...
Sincerely
Luthyn ^.^Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Hello! So I have a iPod 5th generation, and I just had a recent update, it was for iOS 6.1.3, and now for some reason, I can't get the iOS 7 update. Could anyone help me?
Apple's servers are slammed right now with iOS 7 downloads AND activation requests.
Be patient and try again later. -
Lost manual & set-up disc to iPod 5th generation....HELP?!
My son lost the manual and start-up/set-up disc to his iPod 5th generation. I asked someone to download a few songs for me & they downloaded almost 6,000 songs.....only 20 songs are acceptable for my son, who is at the age where he has certain songs he likes & dislikes, but I havent a clue how to delete the songs that he doesn't want.....please help, he is devastated that he waited until the holiday & now cannot listen to/play his new iPod.......
See this for info on deleting songs...
http://docs.info.apple.com/article.html?artnum=60940
Here is the iPod's manual...
http://manuals.info.apple.com/en/iPodFeaturesGuide.pdf
And this is the software that was on the CD...
http://www.apple.com/ipod/start
btabz -
ipod 5th generation will not turn on, charge, or connect to macbook laptop. i was using it for music then all of a sudden the screen went black and was unresponsive. i have tried using other cords. also my home button is broken. someone please help!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
my iPod 5th generation won't turn on and my home button broke so how can I turn on my iPod without having to press both buttons. please help!
See this previous discussion:
Turn on without Home/Power Button -
HT1339 I have reset my IPOD 5th generation but it will not reset my apple ID, can anyone help?
I purchased a IPOD 5th generation for my daughter and she started the set up and it wouldn't let her download games and apps, so I reset it but it will not reset her apple ID? The reason I did this is because it would say she has reach her limit on apple id's? Not sure never owed a apple before please help..
Do you have the latest version of iTunes installed? The latest version is 10.5.1.
Have you tried a different USB port?
Rebooted the computer?
Reset or restarted the iPhone? -
I have an iPod 5th generation 30 gb it charges on mac os iTunes fine,but i still have problem i can't put now tunes on the iPod i tried every thing reset and all of this stuff..help please
Hi Mohamed4000,
Thanks for visiting Apple Support Communities.
If your iPod isn't syncing, make sure you've tried all the steps in our iPod assistant:
http://www.apple.com/support/ipod/five_rs/ipod5gen/
Best Regards,
Jeremy
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