I need help changing my security questions and dont know the answers to the ones i already have set
i made my account like 4 years ago and have tried every possible answer to my questions i can think of but everytime it says one or both of them is wrong. i tried changing them but there isnt a button that i can click to change them as far as i have seen it just keeps asking me to answer them. i need to change them so i can buy songs on my new laptop please help.
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103373)
Similar Messages
-
hello .. i own i cloud account but i have a problem, because i need to change my security questions, and i want to reset from email, But rescue email is different from my alternate email, because it's my 1st usage for my credit and i can't accomplish it without using the secret question ..please help
Hello, yehyakov.
Thank you for visiting Apple Support Communities.
I understand that you want to reset your security questions for your iCloud account. Here is an article that will provide multiple options to help you with this.
If you forgot the answers to your Apple ID security questions
http://support.apple.com/en-us/HT201485
Cheers,
Jason H. -
How I know my answer to the security question, How I know my answer to the security question
How I know my answer to the security question, How I know my answer to the security question
Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
It isn't possible to create a rescue email address without correctly answering two of the questions. Nobody on these boards can reset them for you.
(94895) -
I cannot answer my security questions and dont know how to change them?
I do not have a rescue email address for itunes and would like to install one but I don't understand how.
I cannot answer my security questions and cannot purchase anything on itunes.
Help please?If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
Forgot answers to my Apple ID security ?s and I don't know how to get them to my regular email. I do not have a gmail and it says it was sent to my gmail account
You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
Changing the rescue email requires supplying two of the answers. They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106833) -
IT sys dont know the ansewrs? we will send info to rest it to this email... but i dont remebre the email
Go here:
https://getsupport.apple.com/GetproductgroupList.action
ask for assistance. -
HT5312 I need to change my security questions because I forgot them and I don't know how.
I need to change my security questions because I can't remember them. how do I do it?
Welcome to the Apple community.
Start here, and reset your password, you will receive an email with your new password, then go tomanage your account > Password and Security and change your security questions.
If that doesn't help you might try contacting Apple through iTunes Store Support -
I am currently living in Tunisia but it's not on the Apple Contact Support list. I need help with my security questions which I cannot remember the answers. There is no link to send a reset email. What do I do?
Click here and ask the iTunes Store staff for assistance.
(114040) -
When I got to my manage account I can not change my security questions and I have no idea what they are. Can anyone help?
Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(76108) -
i need help changing my security information because i forgot it and i clicked forgot your answers on the apple website and its sopost to send me an email saying how to reset it but i never got an email.
Contact iTunes support:
http://www.apple.com/support/itunes/contact/ -
I'm in a bind... Over the years I have purchased a good amounts of apps. Some has hacked my apple I'd changed my security questions and was charging me money every month. When I went to cancel the purchases through my bank my account was disabled. Help me
No I did not change the email that I used to create the account.... Someone made new security questions and when I went to change them I had to verify and it sent the answers to an email address... Get this though... The email address that it sent the answers too waste letters in the middle were starred out like this t*****@aol.com. That's not my email. Why did it not send the questions to my apple ID email account right? if you know how to change the email to a new one that would be awesome if you could share that info with me.
-
I need help resetting my security questions, i try to and it says email sent but i never get the email to my main email or alternate email, i never set my questions but somehow there set, so i can also not buy apps without entering my question awnsers please help
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions -
I had to change my password and did so succesfully, but cannot change my original security questios. To make new security questions, Apple wants me to answer my old security questions, which I cannot do to their satisfaction, as my answers do not match their answers on file. Is there a way to change my security questions without being able to answer my orignal questions first?
Outlaw123456 wrote:
Apple wants me to answer my old security questions, which I cannot do to their satisfaction, as my answers do not match their answers on file.
Why not? If you're the owner then you should know your own question/answer combination as you created them.
Outlaw123456 wrote:
Is there a way to change my security questions without being able to answer my orignal questions first?
Call Apple. -
How can I reset my security questions?
Hello Cutty35loca,
Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
If you are confident you can't remember them, try one of the following:
If you have three security questions and a rescue email address
sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID password sign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID password
contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
Also find the below link :
http://support.apple.com/kb/ht5312
Hope this helps you -
HT201303 I need to change my security questions in the app store
I need to change my security questions in the app store
Wow you've had this problem since August and no one has helped you? Have you found any answers to your problem .
Maybe you are looking for
-
Error with ExecuteQuery() in prepared statement
Hello, i' m a new one at java. I' m trying to build a web application in jsp and i have a problem in a simple at log in authentication. My code is this: <html> <head> <title>Welcome to the online Boat Shop, Inc.</title></head> <body> <%@ page languag
-
Crystal Reports-Universe and Business Views. Pros & cons. BVs to Universe
Hi Gurus, We have around 500 + Crystal Reports developed on top of Business Views, Stored Procedures, Command Objects and some directly connected to the tables. No Universes are there in our current environment and all reports undergo frequent change
-
Itunes wont re install, says i need to log on as administrator. I am administrator, there is no other log in id for the computer.
-
Exchange server 2013 Standard will support for Exchange cal Enterprise???
Hi, We have Purchased Exchange Server 2013 STD Edition and Exchange server CALs are Enterprise. is it compatable for this... can u give reply for this...
-
Why is Safari 8.0.4 redrawing?
Recently when I open Safari, there is a lot of redrawing and pages become unreadable. Any reason?