I need help downloading apps from creative cloud.

I installed CC for the desktop and accepted my invites to use CC desktop, Illustrator, and Photoshop. I then go and click on the download button from my account in CC on the Adobe site, and it automatically opens CC for the desktop and I just get the spinning blue lines. Any ideas on what to try next? I did un-install and re-install CC desktop to no avail.

This is what I had to do to get it to download on my Mac. I work for a company and I had to log on to Adobe.com as my IT client, and send myself invitations to CC desktop, Illustrator and Photoshop. I then accepted the invites. A tem has to be set up first by the admin of this account. (I set it up once I was in IT's account) I had to down load the app for Creative Cloud Packager (CCP), and launch it. Then I had to choose which one best fit my situation (Creative Cloud for Enterprise) and double clicked it to launch a window to log into with my Adobe ID. I then chose create package and both of the products we purchased showed up. I named the folder and it download the files to this folder. Inside this folder there will be another installer to double click on. In CC desktop these applications should now show up as installed.
I hope this helps. I know I had to hunt and search to figure out what to do, and quite frankly this should have been done by the IT people who purchased it.

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