I need help getting my IPhone 5 to work in Mexico

So I'm in La Paz and found a Telcel customer service center that had the small SIM card required for the IPhone 5.  I checked with Verizon twice and they tell me it is unlocked.  Telcel say my account is activated but my phone says no service.  When turn off the automatic network selection under the carrier setting I find and choose telcel but it still says no service once I have selected it.  When my friend calls my phone it says I'm out of the service area.  I should also mention my friend has a IPhone 4S and changed to the larger telcel SIM card and activated it with no problem.  Any advice?

Your best bet is to sell your phone, which will NOT be unlocked by AT&T for any reason, and buy a phone from an authorized dealer in India. 
In addition to AT&T not unlocking your phone, should you need warranty service on it, you would have to have that done in the US since warranty service on the iphone is only done in the country of purchase.

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