I need help installing iTunes on my new Dell Inspiron with Windows 7.
When I attempt to install iTunes (downloading from the iTunes website) on my new Dell Inspiron with Windows 7, I get the following error message, "This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package."
Please help. Thank you.
Have you tried to install other programmes on the same PC? If they have worked, your installer should be in working order, so redownload iTunes and try again
Similar Messages
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New Dell pc with windows 7 and won't download itunes
I just got a new Dell pc with windows professional 7 os and not able to download itunes. Every time, I click download, nothing happens, nothing is downloading. Did all the windows updates and checked my security software to see it was blocking it. Is there something not computable with windows 7? Or is there something else that I need to download first? Don't have much software on the pc yet. Even tried connecting my iphone to pc and didn't bring up itunes either.
There is some anecdotal evidence that the scripts on the Apple site that are supposed to detect the version of Windows you are running may fail for some users - jumping straight to the "Thank you for downloading ..." page with the installer not having been downloaded. As an alternative, you can go directly to the relevant downloads - like the previous 12.1.0.77 release, there are three different installers available, with direct links to these as follows:
iTunes 12.1.1.4 (32-bit) - iTunesSetup.exe
iTunes 12.1.1.4 (64-bit) - itunes6464setup.exe
iTunes 12.1.1.4 (64-bit "for older video cards") - iTunes64Setup.exe
The third of these - which is actually the 32-bit application with a 64-bit installer, should be used if you get a warning about video card incompatibility when you install the standard 64-bit version. Based on evidence of the previous release, this may also be an appropriate alternative if you have playback issues or crashes with the standard 64-bit version.
See turingtest2's notes on Troubleshooting issues with iTunes for Windows updates for more details if you're still having problems with installation. -
My new Dell computer with windows 8, when I open my iTunes and plug my iPhone 5 in the computer does not see my phony, why?
Hi, Robert.
Thank you for visiting Apple Support Communities.
If your device is not recognized by iTunes, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H. -
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You can check if the standard Srgb profile has been change.
Close Elements.
Go to Start menu >> Control Panel >> Color Management.
Click the Devices tab.
From the Device pop-up, select your monitor.
Check the ‘Use my settings for this device’ checkbox.
Make a note of the currently selected profile, which is marked as (default). If there isn’t an existing profile, you can skip this step.
Click the Add button.
In the Associate Color Profile dialog, select sRGB IE61966-2.1 (sRGB Color Space Profile.icm) and press OK.
Back in the Color Management dialog, select the sRGB profile and click Set as Default Profile, and then close the dialog. -
I need help getting itunes on my new computer. old one crashed
My old computer crashed, I downloaded iTunes on my new computer and need help getting all of my stuff on it that I had. I did 'home share' to see if that worked, and it didnt.
Also, on my old computer, when I synced my iPad & my husbands iPod, it didnt sync any music or podcasts, no videos-and i went through each category seperately to sync it and it didnt work. So I can't sync my devices to the new iTunes bc not everything is on there that i have purchased.It has always been very basic to always maintain a backup copy of your comuter for just this occasion. Use your backup copy to put everything on the new computer.
If for some reason you have failed to maintain a backup, not good, then you can redownload some itunes purchases in some countries:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Need help installing PS CS4 on new Windows 7 laptop
The laptop I had crashed and I bought a new one. Windows 7. Trying to reinstall Photoshop CS4 onto it, but getting error message, "The installer database is corrupt. Contact customer support."
I contacted customer support and was told they no longer offer phone support for CS4 and I'd need to get help in the forum.
Can anyone help me get through this?
Also, I know I'm going to have another issue, because this is an upgrade version and when I first installed it, I had to contact customer support because I was upgrading from an educational version. So would also need help with that.
Please help me with this. Hate to have to just throw out a $500 program.Welcome to the forum.
First, here is a general article, on installing most Adobe programs: http://forums.adobe.com/message/2703389#2703389
There are some tips, that might prove useful, such as Copying the installation DVD's to the HDD, and trying the install from there.
Also, there is an Installation Forum, that might be useful, if they they have not gone exclusively to CC issues: http://forums.adobe.com/community/download_install_setup?view=discussions
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Need help installing Elements 12 on new computer!
I have used the correct serial number, I called the help support desk and the technician told me that she didn't know what to do to fix the issue. Any suggestions?
The editing portion of the software downloaded to the new computer works just fine. However the organizer doesn't load at all. I tried re-loading it but the system tells me I have two many computers.
I can't deactivate the old one as the all-in-one monitor does not work.
Any suggestions? Please don't tell me to just buy Elements 13...I can't yet.
Thanks, MaryContact Adobe support using chat and ask them to reset your activation count - ask for nothing more than that or they might tell you they do not support your older software and not help at all. After that you should not be getting a "two many computers" message when you try to install and activate.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
Need help installing Itunes in Windows 7.
The installation process seems to stall during "Publishing product information" then give the following error message; " An error occurred during the installation of assembly "Microsoft VC80 jCRT type ="win32", version ="8.0.50727.4053" publicKey Token= "IFc8b3b9a1e18e3b: processorArchitecture="amd64". Please refer to Help and Support for more information. HRESULT. 0x800736FD.
How do I fix this or get around it. I'm not familar enough to understand what the error is that the message is describing.b noir Thanks
arospcgl wrote:
HRESULT. 0x800736FD.
These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? Are they also 800736FD, or some other number? (If they're another number, what number are you getting?) -
I need help installing itunes 10
I just got an Ipod touch and it wont show up on my Itunes so i uninstalled it and tryed installing itunes 10 from the apple home page it downloads and then it tells me i need Mac OS X 10.5.11 to download were can i find this ? Please help
Your first post indicates you have a MacBook. If this is the case then yes. (Requirements listed below)
System requirements To upgrade to Snow Leopard or install Snow Leopard for the first time, you must have a Mac with:
An Intel processor
An internal or external DVD drive, or DVD or CD Sharinĝ
At least 1 GB of RAM (additional RAM is recommended)
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Stedman -
I need help installing itunes 10.3. Says installation program not found??
I keep tryin to download/install itunes update. When it gets to install, computer says the program i am trying to use to install this does not contain an itune installation. Pick another program that does!!! Im not computer savvey. I dont know what to do at this point
Download the iTunes installer from:
http://www.apple.com/itunes/download/
Save it on your PC before attempting to install it.
Put the full text of any error message in your next post including error numbers.
If you prefer you can paste an image of the error into you post.
Press alt prtscrn while the focus is in the error message, then use the little camera at the top of the forum editor to insert the image. (I hope alt prtscrn works in XP, I can't test it myself). -
Need help installing CS5 on my Macbook Air i5 with Lion OS?
I am not sure what I am doing wrong. I am trying to install CS5 on my new i5 macbook air which runs lion. When I connect my external hard drive to install the disc the disc does not even show up on the desktop. I know the drive is fine because I tested it with another disk and the icon show up fine for installation. Not sure what is going on but, guessing it is a conflict with lion. Please help?
thanks
Billyaddawg wrote:
I am not sure what I am doing wrong. I am trying to install CS5 on my new i5 macbook air which runs lion. When I connect my external hard drive to install the disc the disc does not even show up on the desktop. I know the drive is fine because I tested it with another disk and the icon show up fine for installation. Not sure what is going on but, guessing it is a conflict with lion. Please help?
thanks
Billy
I think you would have better luck with an external DVD player/recorder. Have you tried dragging the file from the external hard drive to your desktop and then installing? -
I've looked in program files but I do not see itunes anywhere. This is my first time having Windows 8.
I have it now that I've installed itunes again. Having some trouble trying to import my music library from external hard drive now. I only see "add file to library" but it won't allow me to add folders. I have numerous folders in my music folder on external hard drive. I was able to add all of them when to itunes in another windows computer when itunes was in a previous version. Now I see no way to add folders.
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I cannot install iTunes on a new Intel i3 core windows 7 computer
After I download the iTunes setup file, it starts installing the software and comes to a point in which there is a problem with the 64bit program loading
Hello there, jag123059.
The following Knowledge Base article offers up some great steps to follow for resolving issues with installing iTunes:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
New Dell computer with Window XP not playing songs in iTunes
Can someone help me? I just bought a new Dell with XP and iTunes won't play. The little diamond just sits there.
Ahh.. They changed the Quicktime control panel in QuickTime 7.
There's a couple settings you can mess with. You can toggle the Safe Mode (waveOut) on or off on the Audio Tab. Also, you can click the Select "Audio Playback and Recording Devices" button and change the default device under Sound Playback. One of those might solve the issue.
But this whole problem is nearly always a consequence of having bad or old sound card drivers. Finding an update to the sound card drivers is usually the best way to go. -
Unable to Install iTunes 64 bit on Lenovo X1 with Windows 8.1
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Also, if I ignore the first error message and proceed with the installation, I get this second error, that Apple Application Support cannot be found, and the iTunes boot up fails. Again, any assistance appreciated.
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