I need help installing Lightroom 5. I tried the trial and it does not have an uninstall feature. Thus, I'm trying to activate with my new $9.99 per month subscription and it simply will not work. Very frustrating you already took my money and no results

I need help installing Lightroom 5. I tried the trial and it does not have an uninstall feature. Thus, I'm trying to activate with my new $9.99 per month subscription and it simply will not work. Very frustrating you already took my money and no results, and very difficult to get help.

Lightroom Trial uninstall wrote:
Very frustrating you already took my money and no results, and very difficult to get help.
Just for clarity, "we" haven't taken your money - this is a user-to-user forum, and you're not talking to Adobe.
Like Rob I'm a Windows user, and - like him - I thought "uninstalling" on Macs was simply a case of trashing the application. Google would seem to concur.
Not really a Lightroom/Adobe issue, then?

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I cannot get .arw or jpeg files from my Sony A6000 to be taken into my Lightroom 4.4 via the normal "synchronise" process. I have updated my Pc to Adobe RAW/DNG 8.4 with no improvement. Can you help please?

I cannot get .arw or jpeg files from my Sony A6000 to be taken into my Lightroom 4.4 via the normal "synchronise" process. I have updated my Pc to Adobe RAW/DNG 8.4 with no improvement. Can you help please?

With regards to your .arw files:
You need to either purchase and install Lightroom 5.4 -- OR -- download and install and use the FREE Adobe DNG Converter version 8.4, did you actually launch and use the DNG Converter?
There should be no problem importing JPG files into Lightroom from your camera, what happens when you try? Is there an error message?

Need help installing Lightroom 5 upgrade on a new computer

Hi all,
On Mac #1 I have Lightroom 5, which was upgraded to from Lightroom 4. I have noted down a full v4.x licence key and a v5.x upgrade key, and these worked on Mac #1.
I now want to install Lightroom 5 on Mac #2. I can install and activate v4 but when I install v5 it doesn't offer me an upgrade activation. The only licence it seems to want is a full v5 one (it doesn't accept my v5 upgrade key).
How can I get LRv5 installed on the new computer?
Thanks,
Chris

Thanks Kglad, that worked.
I was downloading the full trial of LRv5, but what I needed to do was go into my account and hit the download button next to the upgrade order in my order history. This downloads a different installer.
I'm happy now --> :-)

Need help installing adobe after effects CS5 free trial

i cant install adobe after effects CS5 trail it keeps giving me an erorr that says "error occured with connection with adobe.com (error 107), how do i restart adobe download assingment,and the bar at the bottom tells me to sing in when i already have, anyways i need help, can u guys helpme install adobe after effects CS5 trial?

http://kb2.adobe.com/cps/898/cpsid_89867.html
Mylenium

My wife and I were thinking to buy Ipad2's to be able to facetime while she is stationed at a US Military Base in Kuwait. Will facetime work?

My wife and I were thinking to buy Ipad 2's to be able to facetime while she is stationed at US Military base in Kuwait. Will facetime work? Thank you for your help.

Assuming there no restriction on the network she would use blocking it, it should.

I am trying to connect my old mac desktop and my mac book pro to my new mac desktop to use as monitor but it will not work??

I am trying to connect my old mac desktop and my mac book pro to my new mac desktop to use as monitor but it will not work??

Hi ashleydanc588,
If you are interested in more information on using an iMac in Target Display Mode, including what machines are compatible, you may find the following article helpful:
Target Display Mode: Frequently Asked Questions (FAQ)
http://support.apple.com/kb/ht3924
Regards,
- Brenden

I can not export imovie 11 to youtube. I tried exporting with quicktime so I could upload through youtube,but it had no sound. Very frustrating. When I upload through youtube it looks as if it is working, but I get no confirmation. Tried it many times.

I can not export imovie 11 to youtube. I tried exporting with quicktime so I could upload through youtube,but it had no sound. Very frustrating. When I upload through youtube it looks as if it is working, but I get no confirmation. Tried it many times. What do I do?

The "restore disk" is built into the Mac. See About Recovery.
Need more specifics about what error messages you got while installing Adobe Flash.
However, you can almost avoid Flash altogether by setting YouTube to play the HTML5 version instead.
Click the Try something new! link at the bottom of the YouTube page.
I don't know about the sound issue. Might be hardware as you think. Try other headphones to check.

I need help installing my adobe premiere element 13. the soft ware is 3.5 GB and I have a 654.4GB space is this enought space to dowload the software. It appears the software is downloading , but when it gets to the end it gives me the error summary messa

I need help installing my adobe premiere element 13. the soft ware is 3.5 GB and I have a 654.4GB space is this enought space to dowload the software. It appears the software is downloading , but when it gets to the end it gives me the error summary message. I have been on the phone for hours being transfered from from person to the next with no results.

reesep
This is not Adobe. Rather user to user. The Adobe Staff and PRE_help presence in this forum is undefined.
The replies from here are not instantaneous. But, your fellow users all try to respond as timely as possible.
What is your computer operating system?
From where are you downloading Premiere Elements 13....direct from Adobe as the tryout or the purchased product? If the purchased product, do you now have a purchased serial number to go with the installation files?
Where are you stopped in the installation....at the Sign In or before? Is the faulting module cited in any messages? What are the error messages?
The usual questions:
1. Are you working with the antivirus and firewall(s) disabled?
2. Are you running the computer programs as administrator?
3. Are you working with a pen and tablet device instead of mouse?
4. Is your video card/graphics card up to date according to the web site of the manufacturer of the card?
5. Are you installing the program to the default location on the Local Disc C (if Windows).
Let us start here and then decide what next based on the details that you post. Subsequent troubleshooting may include:
deletion of the Adobe Premiere Elements Prefs file and/or uninstall, free ccleaner run through, reinstall with antivirus and firewall(s) disabled.
Any questions or need clarification, please do not hesitate to ask.
Thank you.
ATR

I have no sound for games in my iPad. I have tried the reset but it does not work. The speakers work as I have sound for music and videos.

I have no sound for games in my iPad. I have tried the reset but it does not work. The speakers work as I have sound for music and videos.

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) http://support.apple.com/kb/ht1430
Check your settings. The iPads have a small switch on the right edge. http://support.apple.com/kb/ht1430 It can be used as a rotation lock to keep the screen from automatically reorienting itself as you move around, but you need to have the tablet’s settings configured properly. That same switch, right above the volume buttons, can also be set to function instead as a mute button to silence certain types of audio.
If the switch is set to work as a mute button, you can change its purpose to “screen-rotation lock” by tapping the Settings icon on the home screen. On the Settings screen, tap General on the left side, and on the right side of the screen flick down to “Use Side Switch to.” Tap to select Lock Rotation or Mute to set the button’s function. Even if you set the side switch for your preferred use, you can still mute the Mini or lock the screen. Just double-click the Home button, and when the panel of apps appears along the bottom edge of the screen, flick the row from left to right with your finger. Tap the icon on the far left side of the row to either lock the iPad’s screen or mute the iPad’s alerts, notifications and sound effects. Music, podcasts and video are not muted unless you turn the volume all the way down.
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180
iPhone: Can’t hear through the receiver or speakers
http://support.apple.com/kb/ts1630
http://www.atreks.com/app-no-sound-on-ipad-4-%E2%80%93-what-to-do/
To solve some sound problems, just follow these simple steps
1. Go to Settings
2. Tap on General
3. Tap on Reset
4. Tap on Reset All Settings
What this effectively does is to reset some of your Settings to factory default. It’s not a complete removal of settings. It removes all of your preferences for Wi-Fi, Bluetooth, Do No Disturb, Notifications, General, Sounds, Brightness & Wallpaper and Privacy. It doesn’t affect your data. All of your email accounts will remain intact, as well as any SMS text or iMessages.
 Cheers, Tom

My iPOD simply will not work. Period. Can anyone help?

I have had problems with my iPod ever since I got it, and it has never functioned properly, even with the use of support. My iPOD simply will not work. It will not turn on, or charge. My computer will not recognize it, nor will iTunes. I took it to an Apple store for repairs, and they marked my total charge time at a whopping 6 minutes before it died. I worked temorarily after I got it back, and it hasn't turned on since. It has never been dropped or mistreated.
Does anyone know what could possibly be wrong? Is there any way to get it replaced without having to spend to buy a new one, since mine never really worked in the first place? Any help/suggestions would be greatly appreciated! Thank you.

"Is there any way to get it replaced without having to spend to buy a new one"
If it's under warranty, send it in for service or replacement. If not, then the answer's no.
Presumably you've tried all these?
iPod won't turn on.
iPod battery doesn't charge.
Your Windows PC doesn't recognize the iPod is connected.
"I took it to an Apple store for repairs, and they marked my total charge time at a whopping 6 minutes before it died"
So why didn't you leave it at the store for service or repair?
Sounds like a bad battery.

Itunes simply will not open! please tell me why...i need my music!

hello (hopefully) helpful peeps,
ok firstly, i know virtually nothing about computers...and mine is driving me nuts!!
i use an old powerbook (think it's from 2000). i have been having several problems with it over the past year, but the most annoying one is that itunes simply will not open. i have re-installed it several times but when i click on it, it just bounces twice and then...nothing. it says it is there in my applications folder- version 8.0.2, taking up 139.3 MB of my limited space (only 5.59 GB hard drive!) and it is completely useless to me! when i installed this latest version i checked the compatibility and it all seemed fine, so it can't be to do with that.
please can anyone help? ...i just want to listen to my music! :'(
ps. use BASIC computer talk please! think 'computers for dummies', none of this fancy lingo. ta!

LOL! good analogy...and i love mini coopers!
i am just as surprised as you that it is still hanging on despite it's age and size...tho it is driving me nuts and most of the time i want to take a sledge hammer to it!
my brother uses the exact same one, only i think he put a larger internal drive in his and he doesn't seem to have any problems (in fact this one used to be his til it broke one day, so he got another one, but managed to fix this one and gave it to me! it was second hand to begin with) i have had nothing but problems! but i just don't understand why itunes etc worked fine before when i haven't really used any more space, if anything i now use less cos i deleted practically everything!
so is it possible to get a larger internal drive (considering how old it is) or do you think it's not worth it? i have absolutely no idea how i would go about that, i suppose i would have to pay someone to fit it? i wouldn't dare open it up myself!
if they weren't so hideously expensive, i would just buy a lovely shiny new macbook since macs are def my preferred choice...tho i don't know why i am still loyal after all the grief it has given me!
cheers for being so helpful and sorry to ask all these questions but you seem to know your stuff...i'm clueless

HT3669 I only have a HP printer and why I need to install a file for all the HP printers drivers 590MB??? if normally the size of my file should be 5MB. some one could me help to avoid installation of 590MB for my new mountain lion software???

Hi guys..!!
I would like to know if someone could help on this:
I just have a HP printer (HP Designjet 100) and for some reason I need to install a file for all the HP printers drivers in total 590MB to be able to use my printer in my mountain lion???
If normally the size of my files in the for previous software was more or less 5MB why now i need to install 590?
Some one could help me how to avoid installation of 590MB for my new mountain lion software???
Thanks

If you go to http://support.apple.com/downloads and locate the HP Printer Drivers installer, you will find that it is 473.4 MB (for version 2.11). If you install this, it will install the full set of drivers for every model of HP printer that is supported by the drivers distributed through Apple. The disk space occupied once installed will probably be larger than the download, since the downloaded file is compressed.
On the other hand, if you have an HP printer connected and you use Software Update (or the Update tab in App Store), that should offer you a much smaller set of HP drivers, which are only applicable to your printer (and possibly a few similar ones). These updates are typically only tens of megabytes rather than hundreds of megabytes.
If Software Update doesn't offer you any HP drivers then it either thinks you have the latest drivers installed already, or the printer model is not supported by the drivers available from Apple.
This article lists all of the printer models for which Apple distributes the driver:
http://support.apple.com/kb/HT3669

Error code -42408. I downloaded a newer version of iTunes, 10.7. Now it will not let me purchase anything. How do I fix? I have edited and revised all my names and account settings, checked payment. Quit, restarted. Help

I downloaded a newer version of iTunes, 10.7. Now it will not let me purchase anything. I get an error code -42408. What does this mean and how do I fix? I have edited and revised all my names and account settings, checked payment. Quit, restarted. Help please, I'm going crazy without my iTunes. I'm on a MacBook Pro.

Found this item it may help
OK, I have fixed it here. Here's what I did:
quit iTunes
trashed ~/Library/Preferences/com.apple.iTunes.plist
started iTunes, and authorised my account
Worked straight away after that !

TS3274 After iPad update I can't access my notes! Crashes opening with blank page. I have tried turning on and off. I have tried the reset to original. I have tried downloading again. Now what? I have important information that I need to get....

After iPad update I can't access my notes! Crashes opening with blank page. I have tried turning on and off. I have tried the reset to original. I have tried downloading again. Now what? I have important information that I need to get....

If you have set this phone up, then there would not necessarily be a solution here until you have been verify with the provider that everything is provisioned correctly on their end. Since the 3G comes from your cellular provider, if the settings are correct on the phone, then you should work with the carrier next.

I am heading out to the US from NZ and I want to buy an Iphone, Will it work in NZ if I buy from Apple and do not connect to any network until back in NZ? Thanks

I am heading out to the US from NZ and I want to buy an Iphone, Will it work in NZ if I buy from Apple and do not connect to any network until back in NZ? Thanks

When you get to the States, if you will be in an area with an Apple store for a couple days, call and ask about reserving an unlocked iPhone, it takes a couple days to get it in the store from what I understand.
The current MBP 15" models are 2.2 and 2.4 GHz i7 machines. There is a 17" with 2.5 GHz i7.
The difference, in addition to the slightly faster cpu, is:
2.2 GHz - Radeon HD 6750 M with 512 MB VRAM
2.4 GHz - Radeon HD 6770 M with 1 GB VRAM
Both have the same hard drive, 750 GB 5400 rpm, both have the same primary graphics - Intel 3000.
So the difference is in the discrete grapics processor, important for heavy video work, heavy gaming...but will drain the battery a lot faster.
You can get all the details on any Mac computer by going to http://www.everymac.com and click on the model and then scroll down to the exact machine of interest.

I need help installing Lightroom 5. I tried the trial and it does not have an uninstall feature. Thus, I'm trying to activate with my new $9.99 per month subscription and it simply will not work. Very frustrating you already took my money and no results

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