I need help! My grandson was on computer and messed it up. I am currently in a text element? And there is a voice that speaks out all the activity. How do I get to normal use?

My grandson was on my computer and messed it up. I am currently running in a text mode with a voice detailing everything I do. How do I get back to normal?

You should give that young man his own account is Users and Groups.
Pre-readers can still log in when their picture or a favorite object is used as the icon for their account. I think his password can be blank, but if not, a single letter or a few letters will suffice.

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HT201328 My nephew give me the iphone and i'm not sure about the carrier. how i can get this information using the imei number?

My nephew give me the iphone and i'm not sure about the carrier. how i can get this information using the imei number?

If you have the iPhone in front of you, here's how you can learn the carrier:
Go to Settings > General > About and look at the "Network" row near the top. There's your carrier's name!

I purchased an ablum thru itunes on my phone and it says i purchased the songs on itunes but when i go on my music it says i have to repurchase all the songs how can i get the songs with out havin to pay again

I purchased an ablum thru itunes on my phone and it says i purchased the songs on itunes but when i go on my music it says i have to repurchase all the songs how can i get the songs with out havin to pay again

Whether you can redownload music depends upon what country that you in. If you are using your computer's iTunes then does music show in the Purchased link under Quicklinks on the right-hand side of the iTunes store home page (on your phone you might be able to redownload media via the Purchased tab in the iTunes store app) ? If music shows there, but not that album, then check to see if it's hidden : http://support.apple.com/kb/HT4919
If you aren't in a country when you can redownload music and it's still on your phone then you should be able to copy it over from the phone via File > Devices > Transfer Purchases.

I have problem in web page when i go to open home page but there given some massage that massage is upgread modern browser how can i get modern? pls help me.

when i go to open youtube at that time my computer says upgread the modern browser .i am using windows xp how can i get moder browser?
== URL of affected sites ==
http://youtube
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.2; AskTB5.6)

You can get Firefox 3.6.3 from here:
http://www.mozilla.com/en-US/firefox/
or
http://www.mozilla.com/en-US/firefox/all.html

I have audio books on my ipod, but when I hook it up to my computer they don't show up so I can't take them off or anything. Now I am out of space. How do I get them to show up on the itunes sync screens?

I have audio books that are on my ipod touch, but when I hook it up to my computer to make changes they don't show up. I can't add new music, because it keeps telling me I am out of room. When I go to the book tab at the top it doesn't show any so I can't take them off. How do I get them to show up?

iDevices are not and have never been backup devices.
Authorizing a computer does not cause media to magically appear.
Media is only where the user puts it.
Copy the ENTIRE iTunes folder from the old computer to the new computer.

FireFox won't run and won't get out of the way;how do I get rid of FireFox?

I have used FireFox for several years and have been happy with it. Recently it quit working and claims to have forwarded to Mozilla the hang-up but it still intervenes every time I try to use the internet and announces that it has blown up and needs to send crash report to Mozilla and over and over again. I liked FireFox but I want it to get the ___out of the way if it is not going to work. It will not get out of the way.

Well if you would like, I'd love to help you fix your Firefox so you can get back online with it again :)
Open up internet explorer, go to [http://www.getfirefox.com www.getfirefox.com]. Click the big "Download Now" button, then click "Run". Let Firefox download, and follow the steps to install it. After it is finished, restart your PC, and try firing Firefox up again. Does it work?
If it doesn't, try to start Firefox in Safe Mode. Basically, just hold down the Shift key while you click on the Firefox icon, and it should start in Safe Mode. If it does, choose to disable all add-ons (we will re-enable them later) and reset all preferences (make sure you don't delete your bookmarks or personal data).
Now you should be able to start Firefox normally. You can go to your add-ons, and reenable your extensions one by one until you find what is causing the crash, and keep that one disabled.
Let me know if you still are having problems.

HT204370 a rented movie closed out in the middle - how do I get it to replay

rented movie stopped and closed out in middle. How do I replay?

Hello, ZRodriguez.
Thank you for visiting Apple Support Communities.
I would recommend reporting a problem with the purchase via the steps in the article below.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
You can also report an issue with this purchase by accessing your purchases history in iTunes on your computer.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Cheers,
Jason H.

If I ever wiped out my hard drive, how would I get everything back using time machine?

I will probably wipe out my hard drive eventually and I want to be prepared for it.

Pondini's Time Machine FAQ
Start reading to learn.
Time Machine - 101 Tutorial
Apple OSX and Time Machine Tips
Migrate Time Machine backup to new Mac in Lion
Basic Backup
Get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
Carbon Copy Cloner
Data Backup
Deja Vu
SuperDuper!
Synk Pro
Tri-Backup
Visit The XLab FAQs and read the FAQ on backup and restore. Also read How to Back Up and Restore Your Files.
Although you can buy a complete external drive system, you can also put one together if you are so inclined. It's relatively easy and only requires a Phillips head screwdriver (typically.) You can purchase hard drives separately. This gives you an opportunity to shop for the best prices on a hard drive of your choice. Reliable brands include Seagate, Hitachi, Western Digital, Toshiba, and Fujitsu. You can find reviews and benchmarks on many drives at Storage Review.
Enclosures for FireWire and USB are readily available. You can find only FireWire enclosures, only USB enclosures, and enclosures that feature multiple ports. I would stress getting enclosures that use the Oxford chipsets especially for Firewire drives (911, 921, 922, for example.) You can find enclosures at places such as;
Cool Drives
OWC
WiebeTech
Firewire Direct
California Drives
NewEgg
All you need do is remove a case cover, mount the hard drive in the enclosure and connect the cables, then re-attach the case cover. Usually the only tool required is a small or medium Phillips screwdriver.

HT4865 my apple ID changed but my icloud did not update with the info - how do i get icloud to use my new apple ID

We updated our Apple ID's with our new email and home address etc... with no issues. But.....icloud won't update and I can't figure out how to edit it. It shows the old Apple ID info.

We also changed email address, deleted account and added new one in. I thought everything was working, calenders, photo stream, contracts. Then when I went to email a photo from the photo library that had been streamed in through old email address, It showed Icloud still sending from old address with no way to change it. I'm afraid if I delete the account and try to add it in again, I Cloud wont let me; or I will have to chnge everything again (nightmare) This is on an IMac.

I downloaded a season pass but the itunes store didn't upload all the episodes. how can i get the missing episode?

has this happened to anyone else?

This has happened to me and I just posted a question about this.
Did you find a resolution?

Need help coping project from one computer to another.

I need help coping project from one computer to another. I loaded all video on computer 1, copied events and project folder to computer 2. I was told I only needed to copy the project folder back to computer 1 since the events folder is already there. I copied project folder back to computer 1 but the files wont open. I dont have computer 2 available.
Please help!!!

Hi
No that's not the way to do it - iMovie gets confused and in some cases the problems might be un-repairable.
You've got several problems
• iMovie'08 - CAN NOT MOVE PROJCTS - You NEED iMovie'09 or iMovie'11 - I see no other working solution
• Never MOVE or alter any folder named
iMovie Projects - or -
iMovie Events
on DeskTop/Finder - This might be very harmful
• Moving (Projects) and Events - HAS TO be done within the iMovie Application.
You've got an Evets window and here You can view Your Events in two ways - Yearly - or - Yearly per Hard disk
Here You can move within this "window" to another location
• Projects - NO they do not contain Your full movie - only a document on howto use the material in Event folder
and there might be worse if You added Photos from iPhoto and Audio from iTunes/Garageband - then You have
to get this over to the second Mac too, to be able to continue editing.
So to move Your projects to another Mac You need
• iMovie'09 or 11
• an external hard disk -
MUST BE Mac OS Extended formatted - as UNIX/DOS/FAT32/Mac OS Exchange will not work for VIDEO
Should be a FireWire one - as UBS/UBS2 performs badly when used for video
• Then move/copy over within Project resp Events window in iMovie Application
Hopefully I've been not to confusing or badly structured to be followed.
Yours Bengt W

Have tried to restore settings due to problems, now Iphone shows Sim Failure, how can I get back to using my phone? Please help, its a business phone. :(

Hi, I have tried to restore settings on my Iphone due to problems I was having with the phone cutting out when talking on the phone, now Iphone shows Sim Failure, how can I get back to using my phone? Please help, its a business phone.

Hi jclarke64,
Thank you for contributing to the Apple Support Communities.
I'm sorry to hear that your iPhone 4s was lost, and glad that you were able to upgrade.
If your iPhone 4s was backed up to iCloud or using iTunes, you can restore the backed up data to your new phone.
See the steps in this article for help with restoring from a backup:
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
All the best,
Jeremy

TS4605 Hi, I was working in WORD on a file containing huge data. My machine just hung up one day while working and now I seem to have lost the file how do I get it back. Please HELP me.

Hi, I was working in WORD on a file containing huge data. My machine just hung up one day while working and now I seem to have lost the file how do I get it back. Please HELP me.

Well, iCloud has nothing to do with this.
Do you have the built-in backup function Time Machine running on your Mac?
See: http://support.apple.com/kb/ht1427

Hi.I need help.my iphone was Stolen .how can I get back my iphone. Serial No.DX*****PMW.could you help me find my iphone.thank you very much.could you send me the ICCID number to help me find the iphone

Hi.I need help.my iphone was Stolen .how can I get back my iphone. Serial No.DX******PMW.could you help me find my iphone.thank you very much.could you send me the ICCID number to help me find the iphone.if you can help me.
<Personal Information Edited by Host>
Sincerely a Chinese girl really need your help

Sorry we are all users on this User Community No Apple Staff
Read this .
http://support.apple.com/kb/HT2526
Apple do not and cannot assist in finding stolen property ,that is the responsility of your Police

I reset all the settings last night, now I cant get any icons up, plus I'm on a local computer that cant download itunes, anyone know how i can get my screen back to normal? All it shows is the itunes sybol with the usb cord connecting to it.

I reset all the settings last night, now I cant get any icons up, plus I'm on a local computer that cant download itunes, anyone know how i can get my screen back to normal? All it shows is the itunes sybol with the usb cord connecting to it.

Your only option at this point is to connect the device to a computer running iTunes so you can restore it.
B-rock

I need help! My grandson was on computer and messed it up. I am currently in a text element? And there is a voice that speaks out all the activity. How do I get to normal use?

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