I NEED HELP...Please! Can Someone Help?

I have 3590 songs on iTunes and only 3589 uploaded onto the ipod. I've restored it and that didn't help and I don't have videos on it either. What do I do?

So just a discrepancy of one file ... by any chance, do you have a digital booklet in your iTunes library that you got along with an album purchased from the iTunes Store? (If so, they don't transfer across to the iPod. So what you're seeing with the discrepancy would be expected behavior.)

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PLEASE HELP ME. Some important emails have gone to an archive mail box and i really need them. Can someone please help me with how to view the archive email box and the emails that are in there?

PLEASE HELP ME. Some important emails have gone to an archive mail box and i really need them. Can someone please help me with how to view the archive email box and the emails that are in there?

http://kb.mozillazine.org/Recovering_deleted_mail_accounts

Please can someone help me! got new ipod but need to copy my itunes onto it

ipod mini broke, apple sent me a new one with a new seril number! i need to copy all of my itunes onto it without clearing the itunes when i pulg it in! please can someone help me! i realy need help! thanks alot xxxxxxxxxxxxx

i've updated the new itunes and i have downloaded the ipod updater but when i plug my ipod in it says you need to download ipod updater or use disk.
when i try to run the ipod updater it comes up saying "ipod updater 2004-04-28 can not install fimware on connected ipod. the ipods hardwear and the updater fimware are not compatible"
does anyone have any ideas on what i should do? i have saved my music files on the computer so should i just use my itunes disk and start again? please xxxxxxxxxxxxxx

HT1438 i keep getting SIM locked message on my iphone 4s and I need to unlock it please please can someone help me? The voice activation is on and when I type in what I think is the code It wont even put in the numbers

I am trying to unlock my SIM from my iphone 4s, as I am getting a mesage SIM locked. How do I unlock this?Also I am typing in what I think my code is and it is not working. The voice activation wil not allow me to type in the numbers for some reason. I have turned it off and on about 7 times now. please please please can someone help me?

If you bought the iphone in the US and it is locked to a specific carrier, then you can't use a different sim (from another carrier). Is this your situation?
Otherwise I'm not sure what you mean by "trying to unlock my SIM". In which country did you buy the iphone? Who's your carrier?

HT1926 Trying to re-install iTunes and the message "Apple mobile device failed to start. Verify that you have sufficient privileges to start system services." But I don't know what to do? Please can someone help, I'm not the most technologically advanced

Trying to re-install iTunes and the message "Apple mobile device failed to start. Verify that you have sufficient privileges to start system services." But I don't know what to do? Please can someone help, I'm not the most technologically advanced person.

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

I cannot open Keynote? apparently there is error -600 occuring. Please can someone help?

I cannot open Keynote as I usually would. Apparently there is a error -600 ocurring. Please can someone help? Thank you..

Contact the BT Care Team. They are the moderators who oversee this forum and will be able to look into this for you. They may take a few days to respond but you will get an immediate online acknowledgement with a reference number to note in case you need to follow up.
You can click the white star next to this message if you think it was helpful.

SQL : Please can someone help ?

Guys,
Please can someone help me ? I've written the following query and struggling to get the correct
outer join. In the first query, i look for all daily transactions of users registered under
hill.com but it's not giving me a record for an game at 4:24 because there are 0 players from hill.com
I need that to be displayed as 0 instead of skipping the entire row..
In the second query, when i comment out the registration_site, that gives me the missing game. How do
i use the outerjoin in this case ?
select
TO_CHAR(e.DRAW_DATE, 'Day') ,
         TO_DATE(e.DRAW_DATE, 'DD/MM/RRRR') ,
         TO_CHAR(e.DRAW_DATE, 'HH24:MI:SS') ,
         to_char(f.card_price/100,'999999.99') ,
      to_char(f.prize_initialamount/100,'999999.99') ,
      to_char(e.total_prize/100,'999999.99') ,
      case when e.total_amount_bet >= e.total_prize then 'Y' else 'N' end ,
      to_char(e.player_count,'999999') ||','||
      to_char((e.total_amount_bet/100)/(f.card_price/100),'999999') ,
         to_char(count(distinct(b.user_id)),'999999') ,
         to_char(sum(d.total_bet_amount),'999999.99')
FROM
     production.gl_user_registrations a,
     production.gl_user_game_sessions b,
     production.vf_game_parameters c,
     production.gl_user_game_play_summarys d,
     production.VF_BINGO_DRAW_HISTORY e,
     production.VF_BINGO_SCHEDULES f
WHERE
     d.game_configuration_id = c.parameters_id
AND      b.user_game_session_id = d.user_game_session_id
AND      b.user_id = a.user_id
AND      (a.user_privilege = 'USER' or a.user_privilege = 'CHAT-RESTRICTED-USER')
AND      d.user_game_state <> 'INPROGRESS'
AND      c.for_money = '1'
AND      registration_site<>'CWC'
AND      game_type='Bingo'
AND      d.GAME_PLAY_ID=e.GAME_PLAY_ID
AND      trunc(e.draw_date) = trunc(sysdate-1)
AND      registration_Site in ('hill.com')
AND      f.DRAW_TIME(+) = to_char(e.DRAW_DATE, 'hh24:mi:ss')
AND      f.week_day(+) = mod(to_char(e.DRAW_DATE,'d'),7)+1
GROUP BY
     f.card_price/100,
        f.prize_initialamount / 100 ,
     TO_CHAR(e.DRAW_DATE, 'Day') ,
         TO_DATE(e.DRAW_DATE, 'DD/MM/RRRR') ,
         TO_CHAR(e.DRAW_DATE, 'HH24:MI:SS') ,
         e.player_count,
         e.total_amount_bet/100 ,
         e.total_prize/100 ,
         (e.total_amount_bet - e.total_prize)/100 ,
         case when e.total_amount_bet >= e.total_prize then 'Y' else 'N' end,
         DECODE(SUBSTR(((e.total_amount_bet - e.total_prize)/100),1,1),'-', 'N', 'Y')
order by TO_DATE(e.DRAW_DATE, 'DD/MM/RRRR'), TO_CHAR(e.DRAW_DATE, 'HH24:MI:SS')
Thursday 08-FEB-07 04:12:00        .25       5.00      29.93 Y      39,    164       6      14.25
Thursday 08-FEB-07 04:18:00        .10       5.00      29.93 Y      37,    410       8      14.40
Thursday 08-FEB-07 04:30:00        .50       5.00      34.31 Y      34,     94       3      22.50
Thursday 08-FEB-07 04:36:00        .10       5.00      24.46 Y      38,    335       7      12.70
select
TO_CHAR(e.DRAW_DATE, 'Day') ,
         TO_DATE(e.DRAW_DATE, 'DD/MM/RRRR') ,
         TO_CHAR(e.DRAW_DATE, 'HH24:MI:SS') ,
         to_char(f.card_price/100,'999999.99') ,
      to_char(f.prize_initialamount/100,'999999.99') ,
      to_char(e.total_prize/100,'999999.99') ,
      case when e.total_amount_bet >= e.total_prize then 'Y' else 'N' end ,
      to_char(e.player_count,'999999') ||','||
      to_char((e.total_amount_bet/100)/(f.card_price/100),'999999') ,
         to_char(count(distinct(b.user_id)),'999999') ,
         to_char(sum(d.total_bet_amount),'999999.99')
FROM
     production.gl_user_registrations a,
     production.gl_user_game_sessions b,
     production.vf_game_parameters c,
     production.gl_user_game_play_summarys d,
     production.VF_BINGO_DRAW_HISTORY e,
     production.VF_BINGO_SCHEDULES f
WHERE
     d.game_configuration_id = c.parameters_id
AND      b.user_game_session_id = d.user_game_session_id
AND      b.user_id = a.user_id
AND      (a.user_privilege = 'USER' or a.user_privilege = 'CHAT-RESTRICTED-USER')
AND      d.user_game_state <> 'INPROGRESS'
AND      c.for_money = '1'
AND      registration_site<>'CWC'
AND      game_type='Bingo'
AND      d.GAME_PLAY_ID=e.GAME_PLAY_ID
AND      trunc(e.draw_date) = trunc(sysdate-1)
--AND      registration_Site in ('williamhill.com')
AND      f.DRAW_TIME(+) = to_char(e.DRAW_DATE, 'hh24:mi:ss')
AND      f.week_day(+) = mod(to_char(e.DRAW_DATE,'d'),7)+1
GROUP BY
     f.card_price/100,
        f.prize_initialamount / 100 ,
     TO_CHAR(e.DRAW_DATE, 'Day') ,
         TO_DATE(e.DRAW_DATE, 'DD/MM/RRRR') ,
         TO_CHAR(e.DRAW_DATE, 'HH24:MI:SS') ,
         e.player_count,
         e.total_amount_bet/100 ,
         e.total_prize/100 ,
         (e.total_amount_bet - e.total_prize)/100 ,
         case when e.total_amount_bet >= e.total_prize then 'Y' else 'N' end,
         DECODE(SUBSTR(((e.total_amount_bet - e.total_prize)/100),1,1),'-', 'N', 'Y')
order by TO_DATE(e.DRAW_DATE, 'DD/MM/RRRR'), TO_CHAR(e.DRAW_DATE, 'HH24:MI:SS')
Thursday 08-FEB-07 04:12:00        .25       5.00      29.93 Y      39,    164      22      41.00
Thursday 08-FEB-07 04:18:00        .10       5.00      29.93 Y      37,    410      27      41.00
Thursday 08-FEB-07 04:24:00        .25       5.00      17.16 Y      35,     94      13      23.50
Thursday 08-FEB-07 04:30:00        .50       5.00      34.31 Y      34,     94      14      47.00

which table contains game_type column???
It will be better to prefix all the columns with table aliases.

HT204053 S iPad with a @me address. I am trying to sync the two by adding the @ me address to the itouch without any success? Please can someone help me. Thanks

I originally set up my itouch with a gmail account and now i have an ipad set up with a @me account. Can someone help me to sync the two by adding the @ me address to the itouch as i am not having success? Please can someone help me. Thanks

Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")

I partially downloaded microsoft office to my mac. Its has really affected my mac and I want to remove it completely, I can't find it anywhere to remove it, please can someone help

Hi. I partially downloaded microsoft office for mac, It has really affected my mac and I need to get rid of it completely. I cant find it anywhere to remove it. Please can someone help???

How can a partially downloaded program affect your computer? If you don't find it in the Download folder or wherever you download to, then it's not on your computer.

I was working with iPhoto downloading pictures and it quit unexpectedly and i lost a bunch of pictures what do i do can they be recovered ? Please can someone help it took me 12 hours between scanning & transferring & dating old family slides

I was working with iPhoto downloading pictures and it quit unexpectedly and i lost a bunch of pictures what do i do can they be recovered some where on my computer?? Please can someone help it took me 12 hours just today not counting yesterday between scanning & transferring with a flash drive then dating old family slides in my iphoto. I lost alot

I was working with iPhoto downloading pictures
Do you mean importing photos? If so what were you importing from? If it is a flash drive why not just re-import from it? Where did you scan them?
As to backups - you really need to always have your backup running - without good backups you will lose all photos sooner or later
LN

My mac book air keeps starting in safe boot mode. I cant enter my password as it is caps lock so i cant access my computer. Please can someone please help me start back in normal mode? Thank you

MY Macbook air keeps starting in "safe boot" mode, no idea why. I cannot get into the system because this mode makes everything write in capital letters and my password is in lower case. I keep turning it off and on but nothing changes and i cannot access my computer. Please can someone help me? Thank you

I'm not getting a clear picture at all of what problems you're seeing. If you are seeing online accounts have their passwords changed, those accounts are being hacked. Someone may already have access to some account and is using that access to reset passwords on other accounts. Change the password on EVERY online account you have. Be sure to use a strong password, and don't use the same password on more than one site.
If you are seeing changes to your bookmarks and browser history, your Apple ID may be one of the accounts that has been hacked. After changing the password on your Apple ID, you need to lock it down with two-factor authentication:
http://support.apple.com/kb/ht5570
Beyond that, we will need additional details about what specific symptoms you're seeing in order to help further. One thing I can say, though, is that these problems are very unlikely to be due to any kind of malware. See my Mac Malware Guide to learn more on that topic.

I want completely out of iCloud. Please, can someone help!

After putting it off for months I finally uprgraded to Lion and switched from Mobile Me to iCloud. Ugh!! I have been here all day just trying to get my Mac Mail right. I don't have any devices so I don't really need my stuff 'up in the cloud' anyway. I have been trying to find out how to completely close out (NOT turn off) any connection with iCloud at this point. I've been to help. I've been everywhere. It seems like you can only turn it off or delete it from your devices.
Please, can someone help me?!

... isn't that just ''signing out'? I don't want my mail being 'stored' somewhere.
I understand that concern, and the answer is yes. Everything stored on Apple's servers will remain stored until you specifically delete it.
In that case, simply delete any and all email messages, contacts, etc before signing out. Empty the trash if that is applicable.
In Mail, the default account settings are as follows:
If yours are like that, your deleted messages are permanently deleted after a month, but "sent" messages stay on the server forever. You can change those settings to "immediately" if that is your preference.
As I say I undertand your concerns, just bear in mind Google Mail works exactly the same way. Even worse, some might say.
No matter what email service you use, as far as I know there is no way to be absolutely certain that copies of your emails aren't stored forever, somewhere, perhaps completely beyond your reach. In fact, US law requires it for company email... and I'm not completely certain that law does not apply to iCloud, Gmail, or even individuals.
http://apps.americanbar.org/lpm/lpt/articles/tch08061.shtml
I have heard good legal arguments to the effect that the moment you send an email, it ceases to become your "property" so any subsequent attempt to eradicate it may be futile anyway.
Sorry to go off on a tangent, but the bottom line is that permanently deleting email is more difficult than one would think, iCloud or not.

Please can someone help me? Have iphone 4 and just returned home from abroad where the phone worked fine. Now it wont receive wifi. It picks up signal and shows on phone but cant connect to internet. Computers and ipod all working ok

Hi, please can someone help me?
Have just returned home from abroad where my iphone 4 worked perfectly.
Now at home it wont receive wifi. It picks up the signal which shows in phones display but cant connect to the internet. Computers and ipod all working fine so I assume it must be a problem with the phone.
Have checked that wifi is turned on and tried resetting phone to no avail

Hello melissa82686,
From your description, it sounds like you may have been using the SMS feature of Continuity in iOS 8. If this is the case and it has somehow become misconfigured after a recent change, you may find the information and steps outlined in the following articles helpful:
SMS
With Continuity, all the SMS and MMS text messages you send and receive on your iPhone also appear on your Mac, iPad, and iPod touch. Even if the person you’re communicating with doesn’t have an iPhone. And regardless of what phone they have, you can reply from whichever device is closest to you, including your iPad or Mac. You can also initiate a conversation by clicking a phone number in Safari, Contacts, or Calendar.
To use Continuity for SMS and MMS with your iPhone and your Mac, iPad or iPod touch
Your iPhone, iPad, and iPod touch need to use iOS 8.1, and your Mac needs to use OS X Yosemite.
Sign in to iMessage on your iPhone, your other iOS devices, and your Mac using the same Apple ID.
On your iPhone:
Go to Settings > Messages > Send & Receive > You Can Be Reached By, and add a check to both your phone number and email address.
Go to Messages > Text Message Forwarding, and enable the device(s) you would like to forward messages to.
Your Mac, iPad, or iPod touch will display a code. Enter this code on your iPhone to verify the SMS feature.
Connect your iPhone, iPad, iPod touch, and Mac using Continuity - Apple Support
Get help using Continuity with iOS 8 and OS X Yosemite - Apple Support
Sincerely,
- Brenden

Please can someone help me to access remote desktop connection

Please can someone help me to access remote desktop connection on my macbook pro 13inch. I do have office 2011 installed.

Hi Tartan Pearl,
Welcome to the Apple Support Communities!
It sounds like you may need help with a forgotten passcode on your iPad. If this is the case, please refer to the attached article for information on how to troubleshoot this situation.
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Have a great day,
Joe

Please can someone help, I have a question in my coursework that I don't know the answer to! Explain how PostScript fits into the design process?

Please can someone help, I have a question in my coursework that I don't know the answer to! Explain how PostScript fits into the design process?

The simple answer is that today PostScript really doesn't fit at all into the Graphic Design process, at least in terms of what the graphic designer needs to know.
Historically, though, the PostScript imaging model, first introduced circa 1984 provided the basis for the initial publishing software including PageMaker, Illustrator, QuarkXPress, and even Ventura Publisher. This imaging model included support for continuously scalable text, vector, and raster imagery as well as the concepts of a current transformation matrix that allowed arbitrary scaling, rotation, etc. and multiple color spaces (grayscale, RGB, CMYK, spot, device independent, and color-managed).
The PostScript imaging model was effectively replaced by the PDF imaging model, a significant superset of the PostScript imaging model, by the time Illustrator 9 and InDesign 2 were released in terms of support of ICC color management, transparency, etc.
The fact is that a good graphic designed doesn't need to know anything about PostScript or PDF per sé, but rather about the basics of color (such as issues associated with color gamut and what how that affects display and printing), use of text versus vector versus raster images and why one should keep content at the highest level of abstraction all the way to the rendering (or screen) or RIP process for printing. Some knowledge of typography also helps.
- Dov

I have an early 2011 MacBook Pro which has been running slow for a while. After looking at responses to similar problems I have downloaded and run EtreCheck and will post the output. Please can someone help me with what it all means.Thanks in advance

I have an early 2011 MacBook Pro which has been running slow for a while. After looking at responses to similar problems I have downloaded and run EtreCheck. Please can someone help me with what it all means.
Thanks in advance.
EtreCheck version: 1.9.15 (52)
Report generated 19 September 2014 08:07:14 GMT+8
Hardware Information: ?
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 0:4:29
Disk Information: ?
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 319.21 GB (147 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R   UJ-898
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.4 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.4 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.4 - SDK 10.5) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.4 - SDK 10.4) Support
[loaded] com.sophos.kext.sav (9.1.55 - SDK 10.7) Support
[loaded] com.sophos.nke.swi (9.1.50 - SDK 10.8) Support
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.configuration.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
[running] com.sophos.scan.plist Support
[running] com.sophos.sxld.plist Support
[running] com.sophos.webd.plist Support
[running] com.trusteer.rooks.rooksd.plist Support
Launch Agents: ?
[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[running] com.sophos.uiserver.plist Support
[running] com.trusteer.rapport.rapportd.plist Support
User Launch Agents: ?
[loaded] com.adobe.ARM.[...].plist Support
[running] com.amazon.music.plist Support
[loaded] com.google.keystone.agent.plist Support
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist Support
User Login Items: ?
iTunesHelper
TomTomHOMERunner
AdobeResourceSynchronizer
Dropbox
Internet Plug-ins: ?
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
DivX Web Player: Version: 3.2.1.977 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
EPPEX Plugin: Version: 10.0 Support
Default Browser: Version: 537 - SDK 10.9
OVSHelper: Version: 1.1 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.7
Safari Extensions: ?
Ultimate
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Flash Player Support
Perian Support
Trusteer Endpoint Protection Support
Time Machine: ?
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 297.29 GB Disk used: 160.38 GB
Destinations:
Data [Network] (Last used)
Total size: 2 TB
Total number of backups: 99
Oldest backup: 2012-04-20 17:05:32 +0000
Last backup: 2014-09-18 23:49:25 +0000
Size of backup disk: Excellent
Backup size 2 TB > (Disk size 297.29 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
      6% InterCheck
      5% iCalExternalSync
      3% WindowServer
      2% CalendarAgent
      2% SystemUIServer
Top Processes by Memory: ?
152 MB SophosScanD
147 MB InterCheck
106 MB SophosAntiVirus
66 MB Dropbox
57 MB com.apple.iTunesLibraryService
Virtual Memory Information: ?
161 MB Free RAM
1.55 GB Active RAM
1.41 GB Inactive RAM
902 MB Wired RAM
611 MB Page-ins
0 B Page-outs

Uninstall Trusteer software
http://www.trusteer.com/support/uninstalling-rapport-mac-os-x
Remove Sophos
https://discussions.apple.com/message/21069437#21069437

I NEED HELP...Please! Can Someone Help?

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